Automatic Technology SYNCRO ATS-3V3 Installation Manual Download Page 1

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Sectional Door Opener

Installation Manual

Doc # 160487_01
Released 15/12/22

Tempo & Syncro

SYNCRO ATS-3V3

SMART SECTIONAL DOOR OPENER

TEMPO ATS-2V3

SECTIONAL DOOR OPENER

Summary of Contents for SYNCRO ATS-3V3

Page 1: ...1 Sectional Door Opener Installation Manual Doc 160487_01 Released 15 12 22 Tempo Syncro SYNCRO ATS 3V3 SMART SECTIONAL DOOR OPENER TEMPO ATS 2V3 SECTIONAL DOOR OPENER ...

Page 2: ...all any fixed control at a height of at least 1 5 m and within sight of the door but away from moving parts permanently fix the labels warning against entrapment in a prominent place or near any fixed controls permanently fix the label concerning the manual release adjacent to its actuating member after installation ensure that the mechanism is properly adjusted and that the drive reverses when th...

Page 3: ...s when required to lift the door as per installation instructions Fall from ladder Ensure ladder is the correct type for job Ensure ladder is on flat firm ground that will take the weight without the legs sinking Ensure user has 3 points of contact while on ladder Crush injury from unsecured door Place a 2 metre exclusion zone around area under the door while it is unsecured Follow the installatio...

Page 4: ...professional garage door service BATTERY WARNING This product contains a lithium button coin cell battery in the transmitters If a new or used lithium button coin cell battery is swallowed or enters the body it can cause severe internal burns and can lead to death in as little as 2 hours Always completely secure the battery compartment If the battery compartment does not close securely stop using ...

Page 5: ...ngle which MUST be securely fastened to a structural support You will need to locate the structural beams in the ceiling which are generally 400mm apart ii Does it have exposed beams The opener is mounted to a perforated angle which must be securely fastened to a structural support like the exposed beams You may need to install a 40mm thick board not supplied between structural supports b Look at ...

Page 6: ...ce when completing the installation 1 1 x ATS drive unit 2 1 x Bent arm door attachment 3 1 x Wall Transmitter 4 2 x Transmitters Safety Beam Kit Syncro only 5 Wireless Safety Beams OR 6 Wired Safety Beams 1 2 3 4 5 6 7 8 7a 7b 7c 7d 7e 7f 7g 7h 7i 7j 7k PLUS 7 1 x Track Hardware Kit 8 1 x Pre Assembled track 10 00 min MINIMUM HEAD ROOM FOR RAIL 57mm DOORS HIGHEST POINT 3156mm 3374mm 150mm 353mm R...

Page 7: ...o structural supports otherwise opener failure may ensue causing serious personal injury and or property damage DO NOT DO IT YOURSELF If sufficient structural support can not be found contact a door profressional for installation DIY c Using step ladder and a level transfer this height to the wall above the door and mark a line 60mm above it across the centre line 7 2 Mounting the Wall Bracket a D...

Page 8: ...ppendix G for attaching arms tip 8 1 Attach Perforated Angle or equivalent a Measure across the ceiling from the centre point 3175mm 150mm to find a supporting beam b Create a perforated angle which best suits your site Use a hack saw to cut the L shape metal strips Secure the perforated angle to a supporting beam using diagrams shown below c Raise the drive unit to the ceiling mounted perforated ...

Page 9: ...beam 100mm above the ground level as per AS NZS 60335 2 95 2020 This can be achieved by ensuring the bottom of the receiver and transmitter are 65mm above ground level They should also be placed as close as possible to the door opening with the receiver RX in shade and the transmitter TX in sun or shade Assembling Flush Mounting Kit for minimum sideroom applications a Attached the transmitter TX a...

Page 10: ...peed mm sec 180mm 180mm Rated load 400N 400N Maximum lifting under spring tension 200N 20kg 200N 20kg Receiver type Multi frequency UHF Multi frequency UHF Receiver code storage capacity 64 X 4 button Transmitters 64 X 4 button Transmitters Transmitter battery CR2032 3 Volts CR2032 3 Volts Main light 1 x LED module 1 x LED module Network connectivity Network ready Smart hub already installed Requi...

Page 11: ... SPEED MODE x 3 3 x FAST Default x 2 2 x MEDIUM x 1 1 x SLOW RELEASE When at desired speed S T E P F I V E When door near close single presses inch door Press to close door HOLD CLOSE limit should be when rubber strip touches the ground W A R N I N G In setting the close limit position do not force the door into the floor with excessive force as this can interfere with the ease of operation of the...

Page 12: ...ED lit Press repeatedly R E P R O F I L I N G T H E D O O R HOLD for 2 secs Door will open and close Re profiling is a simple way of re learning the travel characteristics of a previously setup Limit Switch travel Re profiling is used when travel characteristic change due to mechanical adjustments tip To initiate a re profile LIMITS must already be set S T E P T H R E E OFF Then refit controls cov...

Page 13: ...ion Should the door become hard to operate or completely inoperative contact a door professional d Guide Tracks Clean the internal sections of the guide tracks every 3 6 months with a cloth dampened with mineral turps or methylated spirits e Periodically disengage the opener and manually operate the door The door must be smooth to operate by hand The force required on the bottom rail should not ex...

Page 14: ...tting an obstruction or stalling ii Safety Beam triggered auto close the door will auto close after a programmed time In this mode the timer starts counting down only when the safety beam is triggered ie car leaving the garage S T E P O N E S T E P T W O Remove controls cover till gear LED flashing Press repeatedly T O E N A B L E T H E A U T O C L O S E F U N C T I O N until gear LED flashes x 2 ...

Page 15: ...n replace controls cover Re registering is required every time an accessory is removed 14 4 Battery Backup Optional When installed Battery backup keeps the opener functional when mains power is turned off however note the following i Phone app ifinstalled operationwilldependontheavailability of Wi Fi connectivity ii Limit setup is not available when running from batteries iii Battery backup will n...

Page 16: ...OLD for 2 sec the middle button through the coding hole S T E P T H R E E Opener flashes beeps HOLD for 3 sec HOLD for 3 sec RELEASE Take new remote RELEASE S T E P F I V E Press to test Opener stops flashing beeping Then refit controls cover 15 2 Remotely Coding Transmitters Light Status Battery 3 0 C O D I N G A R E M O T E C O N T R O L S T E P O N E The opener can only be operated from remote ...

Page 17: ...ntrols cover till remote LED lit Press repeatedly I N S T A L L I N G W A L L R E M O T E C O N T R O L S T E P T W O HOLD Opener flashes beeps HOLD for 3 sec HOLD for 3 sec RELEASE Release both buttons S T E P T H R E E Then refit controls cover Mount in view of door away from children at least 1 5m above floor V A C A T I O N M O D E S T E P T H R E E HOLD Opener flashes beeps HOLD for 3 sec HOL...

Page 18: ...o wifi Remove controls cover Press repeatedly LED will turn PURPLE HOTSPOT ON S T E P T H R E E Open APP and click START Set up new Smart Hub in app W A R N I N G This device allows for operation of the door when not in line of sight of the door and opener The door may operate unexpectedly therefore do not allow anything to stay in or near the path of the door till network LED is lit HOLD for 5 se...

Page 19: ... E R 2 0 M A N U A L D O O R O P E R AT I O N C A U T I O N W h e n t h e o p e n e r i s m a n u a l l y d i s e n g a g e d t h e d o o r i s n o l o n g e r l o c k e d T o l o c k t h e d o o r m a n u a l l y r e e n g a g e t h e o p e n e r a f t e r t h e d o o r i s c l o s e d T O E N G A G E T H E O P E N E R C A U T I O N D o n o t u s e t h e s t r i n g h a n d l e a s a m e c h a n ...

Page 20: ...ow Enables Load Diagnostics Mode 7 MODE STATUS LED Yellow Illuminates when in Diagnostics Mode 8 BATTERY STATUS LED Yellow Illuminates when battery is charged and flashes when battery is charging in use or battery failed Battery function not available with ATS 2 model 9 REMOTE CONTROL STATUS LED Red Flashes on remote lockout and flickers on remote control activity 10 ADJUSTMENT LED Yellow Flashes ...

Page 21: ...Make sure you can see the door when you use the transmitter Check the battery status by pressing a button flashing or no light battery need changing Aim the transmitter through the windscreen The Courtesy light does not work LED has failed Change LED The door reverses for no apparent reason This may occur occasionally from environmental conditions such as areas that are windy dusty or have extreme...

Page 22: ...on Fault x 6 Motor driving in wrong direction x 7 Memory fault x 8 Motor current sensor fault 1 Has anything happened since the opener last operated OK e g a storm a jolt to the door etc 2 What is the current light status on the opener 3 Manually disengage the door Section 18 How easy is it to manually open and close the door 4 What model is the opener Model no information is located at the rear o...

Page 23: ...or bolts screws cables and connectors 3 Adjustment of spring tension to limit spring fatigue 4 Adjustment of opener travel limits and force margin to ensure the door opens and closes to specification 5 Assessment and adjustment of safety components and accessories including safety beams Auto Lock and Safe Lock if installed 6 Assessment of the door alignment and the diagnosis of irregular operation...

Page 24: ...le solution for end of life batteries Battery recycling recovers non renewable materials such as lead cadmium stella zinc manganese cobalt silver plastics and rare earth elements Removal of batteries and other hazardous household products from household waste facilitates the recovery of organic materials through alternative waste technologies such as composting Batteries and heavy metals are known...

Page 25: ...f Battery not used not fitted solid Battery charged flash 2 secs in use holding STOP for 10s will shutdown flashing Battery charging when connected to power rapid flashing Battery failed fault REMOTE CONTROL STATUS LED flashing Remote lockout from vacation mode rapid flashing Remote Control Activity NETWORK LED flashing Hot Spot Turning On solid Hot Spot Active 1 flash then pause 2 flashes then pa...

Page 26: ...O D E I N S T R U C T I O N S S T E P T W O S T E P F O U R If no beep is heard max or min setting is reached Press to move through options as per table below OR Observe the number of flashes to indicate the parameter Press to enter parameter the remote LED is lit when editing active OR Use either button to scroll through Pressing the MODE button when a parameter is being adjusted will load the de...

Page 27: ...Then refit controls cover Press to exit Remove controls cover till gear LED flashing Press repeatedly When activated PET mode drives the door to a preset position from the close position therefore allowing a pet or parcel to go under the door tip S E T T I N G T H E P E T M O D E P O S I T I O N S T E P O N E HOLD Close to desired position S T E P T W O Remove controls cover till gear LED lit Pres...

Page 28: ...mit should be when rubber strip touches the ground to Close S T E P T H R E E W A R N I N G In setting the close limit position do not force the door into the floor with excessive force as this can interfere with the ease of operation of the manual release mechanism If door overshoots Press to Open Press to Close position Press to set Button 4 is factory coded to CLOSE function Button 2 is factory...

Page 29: ...to J Type settings where the limit is not greater than 1500mm In JTYPE Mode the drive speed is reduced and cannot be adjusted tip S T E P O N E S E T T I N G U P T I L T D O O R S T E P T W O To activate JTYPE Mode Press together and opener will beep TWICE To return to Standard Mode Press together and opener will beep ONCE S T E P T H R E E Switch power on BLUE LED will flash gear LED lit S T E P ...

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