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auto-trail.co.uk
T H E
‘ N E X T G E N E R A T I O N ’
Guarantee
Guarantee
17.
1. Guarantee for First 12 Months
Auto-Trail VR Ltd. hereby guarantees, subject to the following limitations
and conditions, that for a period of 12 months from the date of delivery
of an Auto-Trail VR Ltd. Motorhome to the first purchaser, Auto-Trail VR Ltd.
will, through its supplying dealer network, at its option repair or exchange
free of charge (including labour charges) any part of the second or third
stage conversion of the vehicle (with exception of those parts listed in
paragraph 2 C. which need(s) repair or replacement due to defective
parts or workmanship.
In addition, the base vehicle of your Auto-Trail VR Ltd. Motorhome is
covered by the individual manufacturer’s warranty terms and conditions,
details of which are included with your information folder.
2. Limitations and Conditions
A.
This guarantee is limited to the first purchaser and applies only where the
vehicle is used for private use by the purchaser and excludes any use for
hiring out purposes.
B.
This guarantee shall not apply to any parts damaged through accident,
fair wear and tear, improper use of the vehicle, if the vehicle has been
altered in any way or if repairs have been attempted other than by service
staff of Auto-Trail VR Ltd. or its supplying dealers or other agents approved
by Auto-Trail VR Ltd. Improper use includes but is not limited to overloading,
neglect, use for time trials or use on unsuitable roads or surfaces.
C.
This guarantee does not apply to light bulbs, tubes or globes, adjustment
to door catches and locks other than routine maintenance and lubrication or
paintwork generally. Without prejudice to the terms of this guarantee,
complaints concerning paintwork during the first twelve months will be dealt
with on their merits if notified to Auto-Trail VR Ltd. immediately.
D.
Subject to paragraph 3 below and except for liability for death or
personal injury resulting from negligence, Auto-Trail VR Ltd. will not be liable
in any manner whatsoever whether in contract, tort, misrepresentation or
otherwise, for any consequential loss, damage or injury in connection with
the supply of any Motorhome to or execution of work for the purchaser.
E.
For work under this guarantee you should return your Motorhome to the
supplying dealer from which it was purchased.
F.
Auto-Trail VR Ltd’s agents, representatives or supplying dealers have no
authority to vary the terms of this guarantee.
G.
Full particulars of the serial number, date of purchase and supplying
dealer from whom the vehicle was purchased must accompany any part
or parts returned directly to Auto-Trail VR Ltd.
3. Statutory Rights
Nothing in this guarantee shall affect or derogate from the statutory rights
of the consumer.
Note:
If your vehicle is offered with extended warranty, ensure your dealer
registers it at the time of collection and supplies you with a copy of the
warranty policy.
Note:
Auto-Trail VR Ltd. will not be liable for any costs incurred by the
customer as a result of taking the vehicle back to the selling dealer or
manufacturer for warranty work.
AA Cover
Your new Auto-Trail VR Ltd. Motorhome is covered by the AA for the
first 12 months. A membership card will show a freephone breakdown
assistance telephone number. In the event of a breakdown simply
telephone the AA operations centre and their staff will provide
assistance and explain the service provided in more detail.
