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To receive remote support from a partner:
1.
Power on the OTOFIX BT1.
2.
Tap the
Remote Desktop
application from the Main Menu. The
TeamViewer interface appears and the device ID is generated and
shown.
3.
Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer program (full version)
online (http://www.teamviewer.com). Start the software on his/her
computer at the same time in order to provide support and take
control of the OTOFIX BT1 remotely.
4.
Provide your ID to the partner and have them to send you a remote
control request.
5.
A prompt will appear asking you to allow remote control on your
device.
6.
Tap
Allow
to accept or
Deny
to reject.
Refer to the associated TeamViewer documents for additional information.
