8
Product Troubleshooting
This part describes problems that you may encounter while using the
MaxiVCI Mini.
Vehicle Linking Error
A communication error occurs if the MaxiVCI Mini fails to communicate
with the vehicle
’s control module when performing diagnostic
procedures. You need to do the following check-ups:
Verify that the ignition is ON.
Check if the device
’s vehicle data connector is securely connected
to the vehicle
’s DLC.
Turn the ignition off and wait for about 10 seconds. Turn the ignition
back to on and continue the operation.
Verify the control module is not defective.
PC Communication Error
Verify the interface device is powered, and the power LED is
illuminated green.
Check if there is any firewall software interfering with the
connection port.
Check if the green status light is illuminated for USB communication.
If these issues have been addressed, verified, and you are still
having trouble, please contact technical supports for assistance.
