Autel MAXISYS MS906 User Manual Download | Manualshive

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Chapter 6

MaxiFix Operations

The MaxiFix application launches the on-line troubleshooter database, which not only
provides you virtually all common diagnostic trouble code (DTC) database for most
vehicles, but also serves as a forum allowing you to network with other MaxiSys users,
and gives you access to a vast database of repair and diagnostic tips along with proven
filed fixes.

While the MaxiFix provides the abundant troubleshooter information available, the
database keeps growing with daily troubleshooting resources by recording the reported
solution cases, and the advisory reports of the MaxiSys users from all over the world.

Information in the MaxiFix database is organized into a series of diagnostic tips that are
designed to quickly lead you to the root cause of a particular problem on the test vehicle,
which will help you quickly find solutions for various diagnostic problems.

6.1 Navigation

You need to register the device to your online account before launching the

MaxiFix platform, see

Product Registration

on page 80 for details.

Figure 6-1

Sample MaxiFix Home Page

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Summary of Contents for MAXISYS MS906

Page 1: ......

Page 2: ...ion available at the time of printing Autel reserves the right to make changes at any time without notice While information of this manual has been carefully checked for accuracy no guarantee is given to the completeness and correctness of the contents including but not limited to the product specifications functions and illustrations Autel will not be liable for any direct damages or for any spec...

Page 3: ...fety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the device only as described in this manual Read understand and follow all safety messages and instructions in this manual Safety Messages Safety messages are provided to help prevent personal injury and equipment damage All safety messages are introduced by a signal word indicati...

Page 4: ... wires and s park plugs These components create hazardous voltages when the engine is running Keep a fire extinguisher suitable for gasoline chemical and electrical fires nearby Do not connect or disconnect any test equipment while the ignition is on or the engine is running Keep the test equipment dry clean free from oil water or grease Use a mild detergent on a clean cloth to clean the outside o...

Page 5: ...Cable 6 2 2 2 OBD I Adapters 7 2 2 3 Other Accessories 7 CHAPTER 3 GETTING STARTED 9 3 1 POWERING UP 9 3 1 1 Application Buttons 10 3 1 2 Locator and Navigation Buttons 11 3 1 3 System Status Icons 12 3 2 POWERING DOWN 13 3 2 1 Reboot System 13 3 3 INSTALLING COMPUTER SOFTWARE 14 3 3 1 Printing Operation 14 CHAPTER 4 DIAGNOSTICS OPERATIONS 16 4 1 ESTABLISHING VEHICLE COMMUNICATION 16 4 1 1 Vehicle...

Page 6: ...Descriptions 43 4 8 GENERIC OBD II OPERATIONS 44 4 8 1 General Procedure 44 4 8 2 Function Descriptions 46 4 9 EXITING DIAGNOSTICS 49 CHAPTER 5 DATA MANAGER OPERATIONS 50 5 1 OPERATIONS 50 5 1 1 Image Files 50 5 1 2 PDF Files 52 5 1 3 Review Data 53 5 1 4 Apps Manager 53 5 1 5 Data Logging 54 CHAPTER 6 MAXIFIX OPERATIONS 55 6 1 NAVIGATION 55 6 1 1 Terminology 57 6 2 OPERATIONS 58 6 2 1 Home 59 6 2...

Page 7: ...REMOTE DESK OPERATIONS 78 10 1 OPERATIONS 78 CHAPTER 11 SUPPORT OPERATIONS 80 11 1 PRODUCT REGISTRATION 80 11 2 SUPPORT SCREEN LAYOUT 81 11 3 MY ACCOUNT 82 11 4 USER COMPLAINT 82 11 5 DATA LOGGING 85 11 6 COMMUNITIES 86 11 7 TRAINING CHANNELS 88 11 8 FAQ DATABASE 89 CHAPTER 12 TRAINING OPERATIONS 90 CHAPTER 13 QUICK LINK OPERATIONS 92 CHAPTER 14 MAINTENANCE AND SERVICE 93 14 1 MAINTENANCE INSTRUCT...

Page 8: ... buttons and menu options Example Tap OK 1 1 2 Terminology The term select means highlighting a button or menu item and tapping it to confirm the selection 1 1 3 Notes and Important Messages The following messages are used Notes A NOTE provides helpful information such as additional explanations tips and comments Important IMPORTANT indicates a situation which if not avoided may result in damage t...

Page 9: ...row icon indicates a procedure Example To use the camera 1 Tap the Camera button The camera screen opens 2 Focus the image to be captured in the view finder 3 Tap the blue circle The view finder now shows the captured picture and auto saves the taken photo ...

Page 10: ...l diagnostics the MaxiSys MS906 is the ideal solution to manage your repair jobs smartly and conveniently with greater integration This manual describes the construction and operation of the device and how it works to deliver diagnostic solutions 2 1 MaxiSys Display Tablet 2 1 1 Functional Description Figure 2 1 MaxiSys Tablet Front View 1 8 0 LED Capacitive Touch Screen 2 Power LED indicates batt...

Page 11: ... Failure indicated by steady blue light Figure 2 2 MaxiSys Tablet Back View 1 Camera Lens 2 Camera Flash Figure 2 3 MaxiSys Tablet Top View 1 Mini SD Card Slot holds the mini SD Card 2 DC Power Supply Input Port Connects the 12 volt power adapter to charge 3 DB15 Pin Port connects the vehicle DLC cable 4 USB B Port 5 Lock Power Button turns the device on off with long press or locks the screen wit...

Page 12: ... supply also charges the internal battery pack Vehicle Power The display tablet can be powered from the cigarette lighter or other suitable power port on the test vehicle through a direct cable connection The vehicle power cable connects to the DC power supply port on the top side of the display unit 2 1 3 Technical Specifications Item Description Operating System Android TM 4 4 2 KitKat Processor...

Page 13: ...housing with protective rubber boot Dimensions W x H x D 270 8 mm 10 0 x 176 0 mm 6 9 x 36 0mm 1 4 Weight NW 0 96 kg 2 12 lb Protocols ISO 9142 2 ISO 14230 2 ISO 15765 4 K L lins Flashing Code SAE J1850 VPW SAE J1850 PWM CAN ISO 11898 Highspeed Middlespeed Lowspeed and Singlewire CAN GM UART UART Echo Byte Protocol Honda Diag H Protocol TP 2 0 TP 1 6 SAE J1939 SAE J1708 Fault Tolerant CAN 2 2 Acce...

Page 14: ...apter used depends on the type of vehicle make being tested The most common adapters are shown below Benz 14 Chrysler 16 BMW 20 Kia 20 Nissan 14 GM Daewoo 12 Honda 3 VW Audi 2 2 Mitsubishi Hyundai 12 16 Benz 38 PSA 2 Fiat 3 2 2 3 Other Accessories AC DC External Power Adapter Connects the display tablet to the external DC power port for power supply ...

Page 15: ...ablet through connection to the vehicle s cigarette lighter receptacle as some non OBD II vehicles cannot provide power via the DLC connection Clipper Cable Provides power to the display tablet through connection to the vehicle battery as some non OBD II vehicles cannot provide power via DLC connection Lighter Fuse A safety device for the cigarette lighter ...

Page 16: ...e 3 1 Sample MaxiSys Job Menu 1 Application Buttons 2 Locator and Navigation Buttons 3 Status Icons NOTE The screen is locked by default when you first turn on the display tablet It is recommended to lock the screen to protect information in the system and reduce battery usage Almost all operations on the display tablet are controlled through the touch screen The touch screen navigation is menu dr...

Page 17: ...ix Launches the MaxiFix platform which provides the most compatible and abundant repair techniques and diagnostics database See MaxiFix Operations on page 55 Settings Allows you to set the MaxiSys system settings and to view the general information about the Display Tablet See Settings Operations on page 64 Shop Manager Allows you to edit and save workshop information and customer data as well as ...

Page 18: ...d Navigation Buttons Operations of the Navigation buttons at the bottom of the screen are described in the table below Table 3 2 Locator and Navigation Buttons Name Button Description Locator Indicates the location of the screen Swipe the screen left or right to view the previous or next screen Back Returns to the previous screen Home Returns to Android System s Home screen Recent Apps Displays a ...

Page 19: ...der now shows the captured picture and auto saves the taken photo 4 Tap the thumbnail image on the top right corner of the screen to view the stored image 5 Tap the Back or Home button to exit the camera application Refer to Android documentation for additional information 3 1 3 System Status Icons These are the standard status icons of the Android operating system Your display tablet is a fully f...

Page 20: ...3 2 Powering Down All vehicle communications must be terminated before shutting down the display tablet A warning message displays if you attempt to shut down while the display tablet is communicating with the vehicle Forcing a shut down while communicating may lead to ECM problems on some vehicles Exit the Diagnostics application before powering down To power down the display tablet 1 Press and h...

Page 21: ...tarily 2 Click on Next on the welcome page 3 Click the Change button and select a destination folder to install the program and click Next to continue Or directly click Next to continue without changing the default installation folder 4 Click Install and the Setup exe program will be installed onto the computer 3 3 1 Printing Operation This section describes how to receive file from the display ta...

Page 22: ...nting 5 Click the Printer Server tab on the top of the program interface on the computer and wait for the printing file to load 6 Click the Print button to start printing NOTE Make sure the computer installed with the Printing Services program is connected to a printer ...

Page 23: ...s configuration as follows A vehicle equipped with an On board Diagnostics Two OBD II management system supplies both communication and 12 volt power through a standardized J 1962 DLC A vehicle not equipped with an OBD II management system supplies communication through a DLC connection and in some cases supplies 12 volt power through the cigarette lighter receptacle or a connection to the vehicle...

Page 24: ... Whatever the case make the proper connection to the vehicle s DLC as required Some DLC connection only supplies communication and power is to be supplied via the cigarette lighter connection To connect the cigarette lighter 1 Plug the DC power connector of the cigarette lighter into the DC power supply input port on the display tablet 2 Connect the male connector of the cigarette lighter into the...

Page 25: ... Name Button Description Home Returns to the MaxiSys Job Menu VIN Scan Touching this button opens a dropdown list tap Auto Detect for auto VIN detection tap Manual Input to enter VIN manually All Displays all the vehicle makes in the vehicle menu History Displays the stored test vehicle history records This option provides you direct access to the previously tested vehicle recorded during previous...

Page 26: ...manufacturer button after establishing the communication with the test vehicle to start a diagnostic session The small envelop icon displays beside the vehicle brand name is tappable touching which displays an attached PDF file showing relevant information such as vehicle coverage and function list etc for the corresponding vehicle make The Update icon displays on the upper right of the vehicle br...

Page 27: ...N Scan 1 Tap the Diagnostics application button from the MaxiSys Job Menu The Vehicle Menu displays Figure 4 1 2 Tap the VIN Scan button on the top toolbar 3 Select Auto detect The tester starts VIN scanning on the vehicle s ECU Once the test vehicle is successfully identified the system will guide you to the Vehicle Diagnostics screen directly Figure 4 2 Sample Vehicle Diagnostics Screen In some ...

Page 28: ...me vehicles that do not support the Auto VIN Scan function the MaxiSys MS906 diagnostic system allows you to enter the vehicle VIN manually or simply take a photo of the VIN sticker for quick vehicle identification To perform Manual VIN Input 1 Tap the Diagnostics application button from the MaxiSys Job Menu The Vehicle Menu displays Figure 4 1 2 Tap the VIN Scan button on the top toolbar 3 Select...

Page 29: ... driven you simply follow the screen prompts and make a series of choices Each selection you make advances you to the next screen A Back button at the lower right corner of the screen returns you to the previous screen Exact procedures may vary somewhat by various vehicles being serviced 4 3 4 Alternative Vehicle Identification Occasionally you may identify a test vehicle that the tester does not ...

Page 30: ...ample Diagnostics Screen 1 Diagnostics Toolbar 2 Status Information Bar 3 Main Section 4 Functional Buttons Diagnostics Toolbar The Diagnostics toolbar contains a number of buttons that allow you to print or save the displayed data and make other controls The table below provides a brief description for the operations of the Diagnostics toolbar buttons Table 4 2 Diagnostics Toolbar Buttons Name Bu...

Page 31: ... Data to save a PDF file mostly used to save data that cover more than 1 page Tap Start Saving to record a video clip only available for recording Live Data or special graph data All saved data are stored in the Data Manager application for later reviews See Data Manager Operations on page 50 Data Logging Records the communication data and ECU information of the test vehicle The saved data can be ...

Page 32: ...e diagnostic toolbar is available throughout the whole Diagnostics operations 2 Tap the Data Logging button whenever you want to commit recording for the system communication data The button displays blue during the active recording process 3 Tap the button again to finish recording A submission form will display to let you fill in the report information 4 Tap the Send button to submit the report ...

Page 33: ...form an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue When a user response is not required to continue the message displays briefly before automatically disappearing Warning Messages This type of messages informs you when completing the selected action may result in an irreversible change or loss of data The typical example for this...

Page 34: ...ve tests and special functions 2 Service a separate section designed to perform vehicle scheduled service and maintenance such as to reset the service lights and perform calibration for various systems After a section is selected and the tablet establishes communication with the vehicle the corresponding function menu or selection menu displays 4 6 Diagnosis There are two options available when ac...

Page 35: ...ay the scanned data in system distribution diagram format 3 Progress Bar indicates the test progress Main Section A List Tab Column 1 displays the system numbers Column 2 displays the scanned systems Column 3 displays the diagnostic marks indicating different conditions of the test result Indicates that the scanned system may not support the code reading function or there is a communication error ...

Page 36: ... is shown in red font Tab the button to the right of the system item on which you want to perform further diagnosis and other test activities A Function Menu screen Figure 4 7 shall then display Functional Buttons The table below provides a b rief description of the Functional Buttons operations in Auto Scan Table 4 3 Functional Buttons in Auto Scan Name Description Back Returns to the previous sc...

Page 37: ...time the program will guides you to the diagnostic function menu after a few choices you ve made Figure 4 7 Sample Function Menu Screen The Function Menu options vary slightly by different vehicles The function menu may include ECU Information provides the retrieved ECU information in detail Selecting opens an information screen Read Codes displays detailed information of DTC records retrieved fro...

Page 38: ...agnostic toolbar on top of the screen throughout the whole diagnostic procedures you are allowed to make various controls of the diagnostic information at anytime such as printing and saving the displayed data get help information or perform data logging etc To perform a diagnostic function 1 Establish communication with the test vehicle 2 Identify the test vehicle by selecting from the menu optio...

Page 39: ...s the item names the right column shows the specifications or descriptions 3 Functional Button In this case only a Back or sometimes an ESC button is available tap it to exit after viewing 4 6 2 Read Codes This function retrieves and displays the DTCs from the vehicle s control system The Read Codes screen varies for each vehicle being tested on some vehicles freeze frame data can also be retrieve...

Page 40: ...displays when freeze frame data is available for viewing Selecting displays a data screen which looks very similar to the Read Codes interface therefore same operation method may be applied 3 Functional Button in this case only a Back or sometimes an ESC button is available tap it to return to the previous screen or exit the function 4 6 3 Erase Codes After reading the retrieved codes from the veh...

Page 41: ...on is successful 4 6 4 Live Data When this function is selected the screen displays the data list for the selected module The items available for any control module vary from one vehicle to another The parameters display in the order that they are transmitted by the ECM so expect variation between vehicles Gesture scrolling allows you to quickly move through the data list Simply touch the screen a...

Page 42: ...he Setting button on the top toolbar and select a required mode See 7 1 1 Unit on page 64 for more information 3 Display Mode There are 4 types of display modes available for data viewing allowing you to view various types of parameters in the most suitable way for better data check ups Tapping the drop down button on the right side of the parameter name opens a s ubmenu There are 4 but tons to co...

Page 43: ...e on t he top right side of the screen under this mode Edit Button tapping this button opens an edit window on which you can set the waveform color and the line thickness displayed for the selected parameter item Scale Button changes the scale values which are displayed below the waveform graph There are 4 scales available x1 x2 x4 and x8 Zoom out Button exits full screen display To edit the wavef...

Page 44: ... normal data display mode Flag this button appears when the Record function is applied Tapping this button sets flags for the recorded data at points wherever you choose when playing back the recorded video clip later in Data Manager the preset flag will enable a popup to allow input of text to take notes Clear Data tapping which clears all previously retrieved parameter values at a cutting point ...

Page 45: ...it and a lower limit for triggering the buzzer alarm This function is only applied to the Waveform Graph display mode a MIN tapping which opens a virtual keyboard allows you to enter the required lower limit value b MAX tapping which opens a virtual keyboard allows you to enter the required upper limit value c Buzzer Alarm switches the alarm on an d off The alarm function makes a beep sound as a r...

Page 46: ... different colors than the waveform of the parameters for distinction Record Button displays the configuration screen for Record Setting on which you can set the trigger type duration and trigger point for the data recording function a Trigger Type sets the trigger mode for data recording mainly of two kinds Manual and Auto There are four options available 1 Manual allows you to manually start and...

Page 47: ... Live Data screen or tap Cancel to cancel without saving and exit Setting Done Button confirms and saves the setting and returns you to the Live Data screen Cancel Button cancel the setting operation and returns you to the Live Data screen 4 6 5 Active Test The Active Test function is used to access vehicle specific subsystem and component tests Available test vary by manufacturer year and model a...

Page 48: ... the Active Test screen manipulate the test signals The operational instructions are displayed on the main section of the test screen Simply follow the on screen instructions and make appropriate selections to complete the tests Each time when an operation is successfully executed message such as Command Finished Activation Successful or something similar displays Tap the ESC functional button to ...

Page 49: ...dition of the control module is out of the suggested limit value you must adjust the vehicle condition to meet the requirement 4 The last part displays the instruction of how to use the functional button at the lower right corner of the screen to manipulate the teach in operations Figure 4 13 Sample Adaptation Operation Screen Read the information carefully and check the vehicle condition accordin...

Page 50: ...cribes the main functions for vehicle service Oil Reset Service This function allows you to perform reset for the Engine Oil Life system which calculates an optimal oil life change interval depend on the vehicle driving conditions and climate The Oil Life Reminder must be reset every time the oil is changed so the system can calculate when the next oil change is required Tire Pressure Monitor Syst...

Page 51: ...on the vehicle comes on a nd you successfully complete a DPF regeneration cycle you will notice that the DPF light will automatically turn off 4 8 Generic OBD II Operations A fast access option for OBD II EOBD vehicle diagnosis is available on the Vehicle Menu screen Figure 4 1 This option presents a quick way to check for DTCs isolate the cause of an illuminated malfunction indicator lamp MIL che...

Page 52: ...dized way of data communication between an E CM and a diagnostic tool Global OBD may use several different communication protocols 3 Select a specific protocol if the Protocol option is selected Wait for the OBD II Diagnostic Menu to appear Figure 4 14 Sample OBD II Diagnostic Menu NOTE The i button displayed beside the function name is tappable tapping which opens a bubble with additional functio...

Page 53: ... side of the DTC item The Erase Codes function can be applied by tapping the functional button at the lower bottom of the screen Figure 4 15 Sample DTC FFD Screen Stored Codes Stored codes are the current emission related DTCs from the ECM of the vehicle OBD II EOBD Codes have a priority according to their emission severity with higher priority codes overwriting lower priority codes The priority o...

Page 54: ...hicle emission have a higher priority In these cases the highest priority DTC is the one for which the freeze frame records are retained Freeze frame data includes a snapshot of critical parameter values at the time the DTC is set Erase Codes This option is used to clear all emission related diagnostic data such as DTCs freeze frame data and manufacturer specific enhanced data from the vehicle s E...

Page 55: ...d vehicles refer to On Board Monitor On Board Monitor This option allows you to view the results of On Board Monitor tests The tests are useful after servicing or after erasing a vehicle s control module memory Component Test This service enables bi directional control of the ECM so that the diagnostic tool is able to transmit control commands to operate the vehicle systems This function is useful...

Page 56: ...necting the test cable or powering down the tool To exit the Diagnostics application 1 From an active diagnostic screen tap the Back or ESC functional button to exit a diagnostic session step by step Or 2 Tap the Vehicle Swap button on the diagnostics toolbar to return to the Vehicle Menu screen 3 From the vehicle menu screen tap the Home button on the top toolbar or tap the Back button on the nav...

Page 57: ... the file system menu Different file types are sorted separately under different options there are six types of information files to be viewed or played back Figure 5 1 Sample Data Manager Main Screen 5 1 Operations Data Manager Operations are based on toolbar controls details are explained in the following sections 5 1 1 Image Files The Image section is a JPG database containing all captured scre...

Page 58: ...Description Back Returns to the previous screen Enter Edit Touching this button shows the editing toolbar to print delete or view image information Cancel Touching this button close the editing toolbar or cancels file search Search Quickly locates the image file by entering the vehicle name test path file name or file info Info Touching this button opens a w indow displaying the detail information...

Page 59: ...o exit without saving To delete selected images 1 Select Data Manager application from the MaxiSys Job Menu 2 Select Image to access the JPG database 3 Tap the Enter Edit button to display the editing toolbar 4 Select the images that need to be deleted by tapping the thumbnail images the selected thumbnail displays a tick icon at the bottom right corner 5 Tap the Delete button and then Delete Sele...

Page 60: ...ws you to manipulate data playback Use the Navigation Toolbar buttons to playback the record data from frame to frame Tap Back to exit data playback 5 1 4 Apps Manager This section allows you to manage the firmware applications installed on the MaxiSys Diagnostics System Selecting this section opens a managing screen on which you can check all the available vehicle diagnostic applications Select t...

Page 61: ... 1 5 Data Logging The Data Logging section allows you to launch Support platform directly to view all records of all sent or unsent saved data loggings on the diagnostic system For more details please refer to11 5 Data Logging 11 5on Page 85 ...

Page 62: ...ation available the database keeps growing with daily troubleshooting resources by recording the reported solution cases and the advisory reports of the MaxiSys users from all over the world Information in the MaxiFix database is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem on the test vehicle which will help you quickly...

Page 63: ...ow and vehicle information bar for example 2014 Hyundai Accord Coupe L4 2 4L K24W1 A search field to find relevant information by entering keywords codes or problems Select Vehicle Button The Select Vehicle button on the Header allows you to specify the vehicle which you want to reference on MaxiFix by selecting each of the vehicle attribute from a sequence of option lists This feature helps to fi...

Page 64: ...olve vehicle issues To search for a MaxiFix Tip 1 Select a Vehicle a Click the Select Vehicle button on the Header at the top of the page b Select the year of the vehicle from the list c Select the make of the vehicle from the list d Select the model of the vehicle from the list e Select the submodel of the vehicle from the list f Select the engine of the vehicle from the list After completing the...

Page 65: ... click the Adopted once for a tip and each click will add 1 count to the total number of Adopted The Adopted count helps you easily identify which tips are really helpful for repairing vehicle issues You can also post a comment about how the tip has helped you as reference to other members 6 2 Operations The Navigation Menu is at the bottom of the screen Selecting the items on the Navigation Menu ...

Page 66: ...Filters button and the default setting will be restored to display questions about all vehicle makes 6 2 2 Search Fix Features Search Fix the second option on the Navigation Menu at the bottom of the screen presents search results for the specified vehicle Search results are listed in various categories All includes all search results including related Questions Tips and Real Fixes to your search ...

Page 67: ...rformed including the results of the tests Also list any parts that were replaced during previous diagnostic work Tap the Cancel button to cancel your question and return to the Ask page Tap the Submit button to post your question to the community Tap the Attach File button to include images or reference files with your question You are requested to select one Adopted Answer from all of the respon...

Page 68: ...that you have contributed to the community Create a Tip A Tip is a concise and complete description of the fix for a particular vehicle repair issue To create a new MaxiFix Tip 1 Select My MaxiFix from the Navigation Menu 2 Select Select Vehicle from the Header and enter the identifying attributes of the vehicle you are writing the Tip about 3 On the My MaxiFix page find Share a Tip click this lin...

Page 69: ...unread messages The displayed number will be reduced correspondingly after viewing The message notification will appear under the following two conditions 1 Your question or answer is replied by other MaxiFix community members 2 Your answer is marked as the Adopted by the MaxiFix community member who asked the question Tap My Messages select and open the message you want to read from the list If y...

Page 70: ...stion is marked as Adopted by no less than 20 community members 3 A score of 4 is awarded if your answer is selected as the Adopted Answer 4 A score of 1 is awarded if your answer is selected as the Adopted Answer for a closed question which is marked as Adopted by no less than 20 community members 5 A score of 1 is awarded to each of the first three respondents 6 2 6 Support Support the last opti...

Page 71: ...tions This section describes the operation procedures for the settings 7 1 1 Unit This option allows you to adjust the measurement unit for the diagnostic system To adjust the unit setting 1 Tap the Settings application on the MaxiSys Job Menu 2 Tap the Unit option on the left column 3 Select the required measurement unit Metric or English A tick icon will display to the right of the selected unit...

Page 72: ...inter connection 1 Tap the Settings application on the MaxiSys Job Menu 2 Tap the Printing Setting option on the left column 3 Tap the Print via Network item to activate the printing function which enables the device to send files to the printer through the PC via Wi Fi connection 4 Tap the Home button on the top left corner to return to the MaxiSys Job Menu Or select another setting option for th...

Page 73: ...esponding application For example if you tap on an Update notification message the Update application will be launched 7 1 5 Multitask The Multitask option allows you to turn Multitask function on or off The Multitask feature enables you to browse and navigate more freely among different applications on the MaxiSys system By simple tapping the Multi Task button the Multi Task menu displays all boo...

Page 74: ...ob Menu or select another setting option for the system setup after viewing 7 1 7 System Settings This option provides you a direct access to the Android background system setting interface on which you can adjust various system settings for the Android system platform regarding wireless settings various device settings such as sound and display as well as system security settings and check the as...

Page 75: ...d in the table below Table 8 1 Top Toolbar Buttons in Shop Manager Name Button Description Back Returns to the previous screen Diagnostics Touching this button directs you to the vehicle s Diagnostics screen to activate a direct test session Enter Edit Touching this button shows the editing toolbar to print or delete the selected file Delete Touching this button deletes the selected vehicle record...

Page 76: ... including vehicle information and the retrieved DTCs from previous diagnostic sessions and displays all information in an easy to check table list on which you can view summarized details and manually input other information about the test vehicle and diagnostic loggings etc The Vehicle History also provides direct access to the previously tested vehicle and allows you to restart a diagnostic ses...

Page 77: ...the Diagnostics button on the upper right corner 6 The vehicle s Diagnostics screen displays now a ne w diagnostic session is activated see 4 6 Diagnosis on page 27 for detailed instructions on vehicle diagnostic operations 8 1 1 Historical Test Record The Historical Test record sheet of the tested vehicle is a detailed data form which includes all general information of the vehicle such as vehicl...

Page 78: ...the information will automatically associate the other item in the record sheet provided that the later one exists 6 Tap Add to Customer to correlate the Historical Test record sheet to an existing customer account or add a new associating account to be correlated with the test vehicle record See 8 3 Customer Manager on page 72 for more information 7 Tap Done to save the updated record sheet or ta...

Page 79: ...ng 8 3 Customer Manager The Customer Manager function allows you to create and edit customer accounts It helps you to save and organize all customer information accounts that are correlated with the associated test vehicle history records which is a great support for the arrangement of daily workshop business To create a customer account 1 Tap the Shop Manager application on the MaxiSys Job Menu 2...

Page 80: ... Job Menu 2 Select Customer Manager 3 Select a customer account by tapping the corresponding name card A Customer Information sheet displays 4 Tap the Edit button on the top toolbar to start editing 5 Tap on the input field where needs to be altered or supplemented and enter updated information 6 Tap Done to save the updated information or tap Cancel to exit without saving To delete a customer acc...

Page 81: ...application on the MaxiSys Job Menu 2 Select Customer Manager or Vehicle History 3 Select a customer account by tapping the corresponding name card A Customer Information sheet displays if Customer Manager is selected Or select a vehicle history record item to open the Historical Test record sheet if Vehicle History is selected 4 Tap the History Notes button on the top bar Now the History Notes sc...

Page 82: ... History Notes Audio Record Performs audio recording and creates audio files Add Photos Opens the image file for selection and adds the selected photos to History Notes Take a Video Records a video and adds the file to History Notes Take a Photo Takes photos and adds the files to History Notes Save Saves notes To add a note in History Notes 1 Access History Notes 2 Tap the Add Notes button An edit...

Page 83: ...installed on the device This section describes installing an update to the MaxiSys Diagnostic System firmware A notification message displays if an update is available when the Notifications function is enabled in the Settings application See 7 1 4 Notification Center page 65 for details Figure 9 1 Sample Update Screen 1 Navigation and Controls Home Button returns to the MaxiSys Job Menu Update Al...

Page 84: ...on updating the suspended update To update the firmware 1 Power up the MaxiSys Display Tablet and ensure that it is connected to a power source and with steady internet connection 2 Tap the Update application button from the MaxiSys Job Menu or tap the update notification message when received one The Update application screen displays 3 Check all available updates If you decide to update all the ...

Page 85: ...r connection as a phone call the TeamViewer ID would be the phone number under which all TeamViewer Clients can be reached separately Computers and mobile devices that run TeamViewer are identified by a globally unique ID The first time the Remote Desk application is started this ID is generated automatically based on the hardware characteristics and will not change later on Make sure the MaxiSys ...

Page 86: ...uter by downloading the TeamViewer full version program online http www teamviewer com and then start the software on his her computer at the same time in order to provide support and take control of the display tablet remotely 4 Provide your ID to the partner and wait for him her to send you a remote control request 5 A popup displays to ask for your confirmation to allow remote control on your d...

Page 87: ...o register the diagnostic device 1 Visit the website http pro autel com 2 On the Sign In page input your account ID and other information to log in if you already have an account 3 If you are a new member to Autel and do not have an account yet click the Create Autel ID button on the left side 4 Enter the required information in the input fields read through Autel s Terms and Conditions and tick o...

Page 88: ...b Menu Back returns to the previous screen each press takes you back one step Forward each press moves forward one screen until you ve reached the last screen visited Refresh reload and update the screen Figure 11 1 Sample Support Application Screen The main section of the Support screen is divided into two sections The narrow column on the left is the main menu selecting one subject from the main...

Page 89: ...Date Expire Date and Warranty Period Update Info The Update Info section displays a detailed record list of the product s software update history including the product serial number software version or name and the update time Service Info The Service Info section displays a detailed record list of the device s service history information Every time the device has been sent back to Autel for repai...

Page 90: ...ording to the selected case status New Complaint Button starts a new complaint case 2 Complaint List The complaint list normally displays all the complaint records of all time and all status by default The summary information for each complaint item includes the Subject Name Ticket ID User s Account ID Date and the Case Status There are four kinds of the case status Open indicates the complaint ca...

Page 91: ... standard complaint form displays on which you are allowed to enter detailed information such as personal information vehicle information and device information you can also attach image or PDF files with the form 6 Enter in each input field the appropriate information in order to settle the complaint more efficiently it is recommended to fill out the complaint form as detailed as possible 7 Selec...

Page 92: ...ttaching file 7 Tap Submit to post the reply 8 Tap the States selection drop down menu to reset a case state 9 Tap the Update button to commit the newest update 11 5 Data Logging The Data Logging section keeps records of all sent or unsent saved data loggings on the diagnostic system The support personnel receive and process the submitted reports through the Support platform and send back problem ...

Page 93: ...e a picture 4 Tap Send to deliver your message to the technical center 11 6 Communities The Communities section launches and synchronizes with the Technical Forums on Autel s official website www autel com where you are allowed to discuss technical topics or share information with as well as ask for technical advices or offer technical supports to all other members in Autel s online support commun...

Page 94: ...posts is displayed 2 Select a specific category on the Categories menu to better pinpoint the topics you are most interested with 3 Tap the button on the right side of the topic item to view the discussion The posts contents are displayed 4 Browse through all the posts by sliding the screen up and down Tap Go to original post when reaching the end of the discussion to return to the first post 5 Ta...

Page 95: ...ar allows you to select an image to set as your personal Avatar to be displayed in the communities Stuff displays all the discussions you ve posted at various forums in a list 11 7 Training Channels The Training section provides quick links to Autel s online video accounts Select a video channel by the language to see all the available online tutorial videos from Autel for various technical suppor...

Page 96: ... kinds of questions frequently asked and answered about the use of Autel s online member account and shopping and payment procedures Account displays questions and answers about the use of Autel s online user account Shopping Payment displays questions and answers about online product purchase and payment methods or procedures ...

Page 97: ... videos online by providing quick links to Autel s online video database Figure 12 1 Sample Training Application Screen 1 Navigation Buttons allows you to navigate the application interface Home Button returns to the MaxiSys Job Menu Online Button opens the quick link page and provides access to Autel s online video database All Button displays all available video files Product Button displays vid...

Page 98: ...plication on the MaxiSys Job Menu The Training application screen displays 2 Select a video file from the main section 3 Tap the Play button on the left side 4 Select a Player from the popup window if necessary Now you can watch the video it is played in full screen mode ...

Page 99: ...n and resources such as technical help knowledge base forums training and expertise consultations etc Figure 13 1 Sample Quick Link Screen To open a quick link 1 Tap the Quick Link application on the MaxiSys Job Menu The Quick Link application screen displays 2 Select a website thumbnail from the main section The Chrome browser is launched and the selected website is opened 3 Now you can start exp...

Page 100: ...screen of the tablet may not work if the touch screen is moist or if you tap the touch screen with wet hands Do not store the devices in humid dusty or dirty areas Check the housing wiring and connectors for dirt and damage before and after each use At the end of each work day wipe the device housing wiring and connectors clean with a damp cloth Do not attempt to disassemble your tablet Do not dro...

Page 101: ...en you are unable to charge the tablet Your charger maybe out of order Contact your nearest dealer You may be attempting to use the device in an overly hot cold temperature Try changing the charging environment Your device may have not been connected to the charger properly Check the connector NOTE If your problems persist please contact Autel s technical support personnel or your local selling ag...

Page 102: ...face and the user suspects damage take it to a service center for inspection The closer you are to your network s base station the longer your tablet usage time because less battery power is consumed for the connection The battery recharging time varies depending on the remaining battery capacity Battery life inevitably shortens over time Since over charging may shorten battery life remove the tab...

Page 103: ...ct name Complete description of the problem Proof of purchase for warranty repairs Preferred method of payment for non warranty repairs NOTE For non warranty repairs payment can be made with Visa Master Card or with approved credit terms Send the device to your local agent or to the below address 6th 10th Floor Building B1 Zhiyuan Xueyuan Road Xili Nanshan Shenzhen 518055 China Other Services You ...

Page 104: ...owing two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment SAR The radiated output power of this device is below the FCC radio fre...

Page 105: ... so the above limitations may not apply to you This warranty does not apply to a Products subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage b Products whose mechanical serial number or electronic serial number has been removed altered or defaced c Damage from exposure to excessive temperatures or ...

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