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Autel MaxiPRO MP808TS, Manual

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Autel MaxiPRO MP808TS Manual Download Page 159

 

152 

Troubleshooting Checklist 

A.  When the tablet does not work properly: 

 

Make sure the tablet has been registered online.

 

 

Make sure the system software and diagnostic application software 
are properly updated.

 

 

Make sure the tablet is connected to the Internet.

 

 

Check all cables, connections, and indicators to see if the signal is 
being received.

 

B.  When battery life is shorter than usual: 

 

This may happen when you are in an area with low signal strength. 

 

Turn off your device when not in use. 

C.  When unable to power on the tablet: 

 

Make sure the tablet is connected to a power source or the battery 
is charged. 

D.  When unable to charge the tablet: 

 

Your charger maybe out of order. Contact your nearest dealer. 

 

You  may  be  attempting  to  use  the  device  in  an  overly  hot/cold 
temperature.  Use  the  tablet  in  an  environment  within  normal 
operating temperatures. 

 

Your device may have not been properly connected to the charger. 
Check the connector. 

NOTE 

If your problems persist, please contact Autel

’s technical support or your local 

distributor. 

About Battery Usage 

Your tablet is powered by a built-in Lithium-ion Polymer battery. The Lithium-
ion  Polymer  battery  can  recharge  while  some  charge  remains  without 
reducing your tablet’s autonomy due to the “battery memory effect” inherent 
in this type of battery technology. 

DANGER 

1.  The  built-in  Lithium-ion  Polymer  battery  is  factory  replaceable  only; 

Summary of Contents for MaxiPRO MP808TS

Page 1: ...able at the time of printing Autel reserves the right to make changes at any time without notice While information of this manual has been carefully checked for accuracy no guarantee is given for the completeness and correctness of the contents including but not limited to the product specifications functions and illustrations Autel will not be liable for any direct special incidental indirect dam...

Page 2: ...hods and test procedures It is essential to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the device being used or the vehicle being tested Before using the device always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the...

Page 3: ...oving or hot engine parts Operate the vehicle in a well ventilated work area for exhaust gases are poisonous Put the transmission in PARK for automatic transmission or NEUTRAL for manual transmission and make sure the parking brake is engaged Put blocks in front of the drive wheels and never leave the vehicle unattended while testing Be extra cautious when working around the ignition coil distribu...

Page 4: ... in personal injury or damage to the test equipment To avoid damaging the test equipment or generating false data make sure the vehicle battery is fully charged and the connection to the vehicle DLC is clean and secure Do not place the test equipment on the distributor of the vehicle Strong electro magnetic interference can damage the equipment ...

Page 5: ...AGNOSTICS 16 GETTING STARTED 16 VEHICLE IDENTIFICATION 17 NAVIGATION 23 MAIN MENU 26 DIAGNOSIS 27 HOT FUNCTIONS 41 GENERIC OBD II OPERATIONS 43 EXITING DIAGNOSTICS 47 5 TPMS 49 GETTING STARTED 49 VEHICLE SELECTION 51 TPMS CHECK 54 TPMS DIAGNOSIS 56 SENSOR PROGRAMMING 62 TPMS RELEARN 68 TPMS BY OEM PART NO 72 6 SERVICE 77 OIL RESET SERVICE 77 ELECTRIC PARKING BRAKE EPB SERVICE 80 BATTERY MANAGEMENT...

Page 6: ...RMATION 114 CUSTOMER MANAGER 115 9 DATA MANAGER 118 OPERATIONS 118 10 SETTINGS 123 UNIT 123 LANGUAGE 124 PRINTING SETTING 125 NOTIFICATION CENTER 126 AUTO UPDATE 127 SYSTEM SETTINGS 129 ABOUT 130 11 UPDATE 131 DISPLAY TABLET UPDATE 131 MAXIVCI MINI UPDATE 133 12 VCI MANAGER 135 BT PAIRING 136 UPDATE 136 13 SUPPORT 137 PRODUCT REGISTRATION 137 SUPPORT SCREEN LAYOUT 138 MY ACCOUNT 138 USER COMPLAINT...

Page 7: ...45 15 REMOTE DESK 146 OPERATIONS 146 16 QUICK LINK 148 17 FUNCTION VIEWER 149 18 MAINTENANCE AND SERVICE 151 MAINTENANCE INSTRUCTIONS 151 TROUBLESHOOTING CHECKLIST 152 ABOUT BATTERY USAGE 152 SERVICE PROCEDURES 153 19 COMPLIANCE INFORMATION 156 20 WARRANTY 159 LIMITED ONE YEAR WARRANTY 159 ...

Page 8: ...sories Conventions The following conventions are used Bold Text Bold text is used to highlight selectable items such as buttons and menu options Tap OK Notes and Important Messages Notes A NOTE provides helpful information such as additional explanations tips and comments NOTE New batteries reach full capacity after approximately 3 to 5 charging and discharging cycles Important IMPORTANT indicates...

Page 9: ...es and illustrations are active in electronic documents Blue italic text indicates a selectable hyperlink and blue underlined text indicates a website link or an email address link Illustrations Illustrations used in this manual are samples the actual testing screen may vary for each vehicle being tested Observe the menu titles and on screen instructions to make correct option selection ...

Page 10: ...he ability to quickly read and clear Original Equipment Manufacturers OEM enhanced codes for TPMS module of the majority of the makes and models on the market MP808TS provides you with superior special functions for TPMS services with ease There are two main components of the MP808TS system MP808TS Display Tablet the central processor and monitor for the system MaxiVCI Mini Vehicle Communication I...

Page 11: ...The power LED displays green yellow or red depending on power level and operating state A Green Illuminates green when the Display Tablet is charging and the battery level is above 90 Illuminates green when the Display Tablet is powered on and the battery level is above 15 B Yellow Illuminates yellow when the Display Tablet is charging and the battery level is below 90 C Red Illuminates red when t...

Page 12: ...MaxiVCI Mini Holder 8 Built in Battery 9 Mini USB OTG Port 10 Micro SD Card Slot holds the micro SD card 11 HDMI High Definition Multimedia Interface Port 12 USB Port 13 Lock Power Button long press button to turn tablet off and on Quick press button to lock screen Figure 2 2 Display Tablet Back View Figure 2 3 Display Tablet Top View ...

Page 13: ...ered from a wall socket using the USB external power adapter and the USB charging cable The external power supply also charges the internal battery pack Technical Specifications Table 2 1 Specifications Item Description Recommended Use Indoor Operating System AndroidTM 4 4 2 KitKat Processor Cortex A9 quad core processor 1 4 GHz Memory 32GB Display 7 inch LCD capacitive touchscreen with 1024x600 r...

Page 14: ...idity 5 95 non condensing Dimensions W x H x D 270 8 mm 10 0 x 176 0 mm 6 9 x 36 0 mm 1 4 Net Weight 885 g 2 31 lb Protocols ISO9141 2 ISO14230 2 ISO15765 K L Line Flashing Code SAE J1850 VPW SAE J1850PWM ISO11898 Highspeed Middlespeed Lowspeed and Singlewire CAN fault tolerant CAN SAE J2610 GM UART UART Echo Byte Protocol Honda Diag H Protocol TP2 0 TP1 6 VCI Vehicle Communication Interface The w...

Page 15: ...Front Panel on page 9 for details 4 USB Port provides the easiest connection between the device and the display tablet via a USB cable Table 2 2 Power LED on the Front Panel LED Color Description Power Green Lights solid green when powered on Red Lights solid read when system failure occurs Blinks red when updating Note The power LED briefly lights red each time the device powers on and then light...

Page 16: ...e when the device is successfully connected via BT but is not communicating with the vehicle Blinks blue when the device is successfully connected via BT and is communicating with the vehicle Technical Specifications Table 2 4 Specifications Item Description Communications BT V 2 1 EDR USB 2 0 Wireless Frequency 2 4 GHz Input Voltage Range 9 VDC to 24 VDC Supply Current 150 mA 12 VDC Operating Tem...

Page 17: ...tor DLC Other Accessories MaxiVCI Mini Connects to the vehicle s DLC and provides wireless connection between the tablet and the vehicle USB Cable for test 2 m USB Cable for charging 90 cm USB External Power Adapter Connects the tablet to the external DC power port for power supply User Manual Tool operation instructions Quick Reference Guide Device connection MaxiVCI Mini and diagnostic software ...

Page 18: ...n The system boots and displays the lock screen Slide the Lock icon to the left to access the MaxiPRO Job Menu or slide to the right to unlock 1 Application Buttons 2 Locator and Navigation Buttons 3 Status Icons NOTE The tablet screen is locked by default when first powered on It is recommended to lock the screen to protect the information in the system and reduce the power consumption Figure 3 1...

Page 19: ...esses the TPMS service program See TPMS on page 49 for details Service Accesses special functions menu See Service on page 77 for details MaxiFix Launches the MaxiFix platform that provides the most compatible and abundant repair techniques and diagnostics database See MaxiFix on page 102 for details Shop Manager Accesses Shop Manager database to store workshop customer information and vehicle tes...

Page 20: ...le diagnostic techniques See Academy on page 145 for details Remote Desk Configures your unit to receive remote support using the TeamViewer application See Remote Desk on page 146 for details Quick Link Displays associated website bookmarks for quick access to product update service support and other information See Quick Link on page 148 for details Function Viewer Displays supported functions a...

Page 21: ...rome Launches the Chrome Internet browser Screenshot Takes a screenshot of the display MaxiPRO Home Returns to MaxiPRO Job Menu VCI Opens the VCI Manager application The check at the bottom right corner indicates the tablet is communicating with the MaxiVCI Mini An X will display if the tablet is not connected to VCI TPMS Shortcut Returns to the TPMS screen Diagnostics Shortcut Returns to the Diag...

Page 22: ...d Powering Down All vehicle communications must be terminated before powering off the tablet A warning message will display if the unit attempts to power off while still connected with the vehicle Forcing the tablet to power off while the unit is still communicating with the vehicle may lead to ECM problems on some vehicles Exit diagnostics applications before powering off To power down the displa...

Page 23: ...ch as engine transmission antilock brake system ABS airbag system SRS and more Getting Started The Diagnostics operations require connecting the MaxiPRO MP808TS Display Tablet to the test vehicle s DLC using the main cable Vehicle Menu Layout When the Display Tablet device is properly connected to the vehicle the platform is ready to start vehicle diagnosis Tap the Diagnostics application button o...

Page 24: ...s See Vehicle History on page 112 for details USA Displays the USA vehicle menu Europe Displays the European vehicle menu Asia Displays the Asian vehicle menu Search Searches for a specific vehicle make Cancel Exits the search screen or cancels an operation Vehicle Manufacturer Buttons The Manufacturer buttons display the various vehicle logos and the brand names Select the required manufacturer b...

Page 25: ...tics on the selected system To perform Auto VIN Scan 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Vehicle Menu displays 2 Tap the VIN Scan button on the top toolbar to open the dropdown list 3 Select Auto Detect Once the test vehicle is successfully identified the screen will show you the vehicle VIN Tap OK at the bottom to confirm If the VIN does not match with the test ...

Page 26: ...ect 5 The tool would start establishing vehicle communication and reading control unit information You can choose Auto Scan to scan all the available systems of the test vehicle or tap Control Unit to access the desired system that you want to diagnose Figure 4 4 Sample Auto Detect Screen Figure 4 3 Sample Vehicle Profile Screen ...

Page 27: ...o enter the vehicle VIN manually To perform Manual VIN Input 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Vehicle Menu displays 2 Tap the VIN Scan button on the top toolbar to open the dropdown list 3 Select Manual Input 4 Tap the input box and enter the correct VIN Figure 4 5 Sample Diagnostic Screen ...

Page 28: ...icle Diagnostics screen directly 6 Tap Cancel to exit Manual Input Automatic Selection In some cases when users have selected the vehicle brand instead of performing Auto VIN Scan in the first place the system still provides an option for vehicle VIN scan Figure 4 6 Sample Manual VIN Input Screen Figure 4 7 Sample Selection Screen ...

Page 29: ...s VIN is not automatically retrievable through the vehicle s ECU or the specific VIN is unknown you can choose to select the vehicle manually This mode of vehicle selection is menu driven repeat the first two steps from the automatic selection operation and tap Manual Selection Then you can follow the on screen prompts and make a series of choices Each selection you make advances you to the next s...

Page 30: ...ections 1 Diagnostics Toolbar 2 Status Information Bar 3 Main Section 4 Functional Buttons Diagnostics Toolbar The Diagnostics Toolbar contains a number of buttons that allow you to print or save the displayed data and make other controls The table below provides a brief description for the operations of the Diagnostics Toolbar buttons Figure 4 8 Sample Diagnostics Screen ...

Page 31: ...information of the test vehicle See Data Logging on page 122 for details To print data in Diagnostics 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Print button on the diagnostic toolbar is available throughout the whole Diagnostics operations 2 Tap Print whenever you want to make a printing A drop down menu appears Tap Print This Page to print a screenshot copy of the cur...

Page 32: ...cation selections the main menu test data messages instructions and other diagnostic information Functional Buttons The displayed Functional Buttons at this section of the screen vary according to the stage of operations They can be used to navigate save or clear the diagnostic data exit scanning as well as make other functional controls The functions of these buttons will be introduced respective...

Page 33: ...sons Making Selections The Diagnostics application is a menu driven program that presents a series of choices one at a time As you select from a menu the next menu in the series displays Each selection narrows the focus and leads to the desired test Use your fingertip to make menu selections Main Menu The Diagnostics application allows you to establish a data link to the electronic control system ...

Page 34: ...ms After a section is selected and the tablet establishes communication with the vehicle the corresponding function menu or selection menu displays Diagnosis There are two options available when accessing the Diagnosis section 1 Auto Scan starts auto scanning for all the available systems on the vehicle 2 Control Units displays a selection menu of all available control units of the test vehicle Af...

Page 35: ...gress Main Section Column 1 displays the sequence numbers Column 2 displays the scanned systems Column 3 displays the diagnostic marks indicating different conditions of the test result Indicates that the scanned system may not support the code reading function or there is a communication error between the Display Tablet and the control system Indicates that the vehicle control system has been det...

Page 36: ...al Buttons operations in Auto Scan Table 4 3 Functional Buttons in Auto Scan Name Description Report Displays the diagnostic data in the report form Quick Erase Deletes codes A warning message screen will display to inform you of possible data loss when this function is selected OK Confirms the test result and continues system diagnosis after selecting the required system by tapping the item in th...

Page 37: ...mation in detail Tap to open an information screen Trouble Codes includes Read codes and Erase codes functions Displays detailed information of DTC records retrieved from the test vehicle s ECU and erases DTC records and other data from the test vehicle s ECU Freeze Frame displays the freeze frame data of the DTCs Live Data retrieves and displays live data and parameters from the test vehicle s EC...

Page 38: ...e required system for testing by Auto Scan or through menu driven selections in Control Units 5 Select the desired diagnostic function from the Function Menu ECU Information This function retrieves and displays the specific information for the tested control unit including unit type version numbers and other specifications The sample ECU Information screen displays as below 1 Diagnostics Toolbar B...

Page 39: ...detailed descriptions of the operations for each button 2 Main Section Code Column displays the retrieved codes from the vehicle Status Column indicates the status of the retrieved codes Description Column detailed descriptions for the retrieved codes Snowflake Icon only displays when freeze frame data is available for viewing selecting this icon will display a data screen which looks very similar...

Page 40: ...nform you of data loss when this function is applied a Tap Yes to continue A confirming screen displays when the operation is successfully done b Tap No to exit 3 Tap ESC on the confirming screen to exit Erase Codes 4 Perform the Read Codes function again to check if the code erasing is successful Live Data When this function is selected the screen displays the data list for the selected module Th...

Page 41: ... button on the right side of the parameter name opens a submenu which provides various choices for data display mode Value Column displays the values of the parameter items Unit Column displays the unit for the parameters To change the unit mode tap the Setting button on the top toolbar and select a required mode See Unit on page 123 for more information Display Mode There are 4 types of display m...

Page 42: ...e of the parameter item allowing you to manipulate the display status Text Button resumes Text Display Mode Scale Button changes the scale values which are displayed below the waveform graph There are 4 scales available x1 x2 x4 and x8 Zoom in Button tap to display the selected data graph in full screen Edit Button tap this button to open an edit window on which you can set the waveform color and ...

Page 43: ...s a video clip in the Data Manager application for future reviews This function could be triggered automatically at preset threshold value or manually as you choose and the triggering mode and record duration can be configured in the Setting mode of Live Data Freeze displays the retrieved data in freeze mode Previous Frame moves to the previous frame in the freeze data Next Frame moves to the next...

Page 44: ...can set the threshold values an upper limit and a lower limit for triggering the buzzer alarm This function is only applied to the Waveform Graph display mode a MIN tap to open a virtual keyboard allowing you to enter the required lower limit value b MAX tap to open a virtual keyboard allowing you to enter the required upper limit value c Buzzer Alarm switches the alarm on and off The alarm functi...

Page 45: ...ecord Setting on which you can set the trigger type duration and trigger point for the data recording function a Trigger Type sets the trigger mode for data recording mainly of two kinds Manual and Auto There are four options available 1 Manual allows you to manually start and stop data recording 2 DTC auto triggers data recording when any DTC is detected 3 DTC Check Mode auto triggers data record...

Page 46: ...ts Available tests vary depending on the manufacturer year and model and only the available tests display in the menu During an active test the tester outputs commands to the ECU in order to drive the actuators This test determines the integrity of the system or parts by reading the engine ECU data or by monitoring the operation of the actuators such as switching a solenoid relay or switch between...

Page 47: ...ful or something similar displays Tap the ESC functional button to exit the test when finished Special Functions These functions perform various component adaptations allowing you to recalibrate or configure certain components after making repairs or replacement The main menu displays the supported special functions for the test vehicle Follow the on screen instructions to complete the desired fun...

Page 48: ... necessary actions the system will guide you through the complete performance for various service operations The most commonly performed service functions include Oil Reset Service TPMS Programming Service EPB Service ABS SRS Services SAS Calibration Service DPF Regeneration Service Oil Reset Service This function allows you to perform reset for the Engine Oil Life system which calculates an optim...

Page 49: ... operating conditions of both the Anti lock Braking System and the Supplemental Restraint System such as Automated Bleeding Pump Motor Test and checking Module information etc Steering Angle Sensor SAS Service This service function allows you to perform calibration for the Steering Angle Sensor which permanently stores the current steering wheel position as the straight ahead position in the steer...

Page 50: ...stics See Table 4 2 Diagnostics Toolbar Buttons on page 24 for details General Procedure To access the OBD II EOBD diagnostics functions 1 Tap the Diagnostics application button from the MaxiPRO Job Menu The Vehicle Menu displays 2 Tap the EOBD button There are two options to establish communication with the vehicle Auto Scan when this option is selected the diagnostic tool attempts to establish c...

Page 51: ...n option to continue DTC FFD I M Readiness Live Data O2 Sensor Monitor On Board Monitor Component Test Vehicle Information Vehicle Status NOTE Some functions are supported only on certain vehicle makes Function Descriptions This section describes the various functions of each diagnostic option Figure 4 18 Sample OBD II Diagnostic Menu ...

Page 52: ...rity of the code determines the illumination of the MIL and the codes erase procedure Manufacturers rank codes differently so expect to see differences between makes Pending Codes These are codes whose setting conditions were met during the last drive cycle but need to be met on two or more consecutive drive cycles before the DTC actually sets The intended use of this service is to assist the serv...

Page 53: ...data from the vehicle s ECM A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data Select Yes on the confirmation screen to continue or No to exit I M Readiness This function is used to check the readiness of the monitoring system It is an excellent function to use prior to having a vehicle inspected for compliance to a state emissions program Sel...

Page 54: ...mands to operate the vehicle systems This function is useful in determining whether the ECM responds to a command well Vehicle Information The option displays the vehicle identification number VIN the calibration identification and the calibration verification number CVN and other information of the test vehicle Vehicle Status This item is used to check the current condition of the vehicle includi...

Page 55: ...o exit a diagnostic session step by step 2 Or tap the Vehicle Swap button on the diagnostics toolbar to return to the Vehicle Menu screen 3 From the Vehicle Menu screen tap the Home button on the top toolbar or tap the Back button on the navigation bar at the bottom of the screen 4 Or tap the Home button on the diagnostics toolbar to exit the application directly and go back to the MaxiPRO Job Men...

Page 56: ...ing Started TPMS Service Menu Layout Tap TPMS on the MaxiPRO Job Menu to access the TPMS Vehicle Menu 1 Top Toolbar Buttons refer to Table 5 1 Top Toolbar Buttons on Vehicle Menu on page 50 for details 2 TPMS Service Access Methods OEM Part No Vehicle Manufacturer Buttons 3 Navigation Buttons 4 System Status Icons Top toolbar Buttons Figure 5 1 Sample TPMS Vehicle Menu Screen ...

Page 57: ... the stored test vehicle history records See Vehicle History on page 112 for details USA Displays the USA vehicle menu Europe Displays the European vehicle menu Asia Displays the Asian vehicle menu Search Searches for a specific vehicle make Cancel Tap to exit the search screen or cancels an operation TPMS Service Access Methods OEM Part No Refer to TPMS by OEM Part No on page 72 for details Vehic...

Page 58: ...tion is used to quickly identify the test vehicle refer to Auto VIN Scan on page 18 for details Or select a manufacturer brand on the TPMS Service Menu and follow the onscreen instructions to select the vehicle make model and year Figure 5 2 Sample Vehicle Manufacturer Selection Figure 5 3 Sample Vehicle Model Selection ...

Page 59: ...e Relearn function is supported Tap the vehicle year information button in the case of the above screen 2008 08 2017 01 indirect to display the Relearn Procedure follow the instructions to complete the operation Figure 5 4 Sample Vehicle Year Selection 1 Figure 5 5 Sample Indirect TPMS Selection Screen ...

Page 60: ...S service menu will display next 1 Top Toolbar Buttons refer to Table 4 2 Diagnostics Toolbar Buttons on page 24 for details 2 Navigation Tab 3 Main Section 4 Functional Buttons Figure 5 7 Sample Relearn Procedure for Indirect TPMS Figure 5 6 Sample TPMS Service Screen ...

Page 61: ...vehicle are displayed to the right of the four tabs NOTE Not all vehicles support Diagnosis function If the selected vehicle model does not support Diagnosis this tab will not display Main Section The data including sensor ID and battery status tire pressure and temperature plus vehicle specific relearn procedures display depending on operation Functional Buttons Specific Functional buttons will d...

Page 62: ...wheel notation FL FR RR RL Tap Trigger button to activate this sensor 4 Once the sensor is successfully triggered the information of the sensor will display If the battery level of a sensor is low a red low battery icon will display beside the wheel on the screen Once triggered the wheel icons will display green or red indicating sensor status Refer to Table 5 2 Possible Results for Triggering on ...

Page 63: ...licate ID has been read the screen displays a message Sensor ID duplicated Repeat the test procedure TPMS Diagnosis The Diagnosis function is used to check the status of the TPMS system This function requires connection with the test vehicle Establish Vehicle Communication The MP808TS Diagnostic Platform connects to the test vehicle using the MaxiVCI Mini Perform the following steps to establish c...

Page 64: ...ady to establish communication with the tablet The wireless diagnostic interface MaxiVCI Mini supports two communication methods with the tablet wireless BT and wired USB BT Connection BT pairing is the recommended communication between the tablet and the MaxiVCI Mini The working range for BT communication is about 33 feet about 10 m enabling remote vehicle diagnostics If you use more than one Max...

Page 65: ...T connection check if the network is configured correctly or if the right MaxiVCI Mini has been paired up with the tablet If communication is lost during diagnosis ensure there is no nearby object that might cause signal interruption Stand closer to the MaxiVCI Mini to obtain a stronger signal and a faster communication speed When using USB connection check the cable connection between the tablet ...

Page 66: ...agnosis Operations Tap Diagnosis the tablet will automatically communicate with the vehicle If the OBD function is supported by the test vehicle the sensor ID saved in the TPMS ECU will be retrieved and displayed on the screen with an OBD icon adjacent to it Figure 5 9 Sample Diagnosis Communication Screen Figure 5 10 Sample Diagnosis Screen 1 ...

Page 67: ...talled on the vehicle If the OBD function is not supported by the test vehicle the sensor ID saved in the TPMS ECU cannot be retrieved and only the sensor ID retrieved from sensor activation will display on the screen with a signal icon Details If Diagnostic Trouble Codes DTCs are present in the TPMS ECU a yellow hazard icon displays in the DTC column and the details button is available Figure 5 1...

Page 68: ...ect to the Internet and additional information will display If no DTCs are present in the TPMS ECU a green No DTC message will display on the DTC screen Retry Tap Retry to establish communication with ECU again and retrieve sensor IDs and the DTCs present in the ECU Live Data Tap Live Data to view the data stream of the sensor information Figure 5 13 Sample No DTC Screen Figure 5 14 Sample Live Da...

Page 69: ...arate screen For more details please refer to Live Data on page 33 Special Functions Tap this button to display a menu of available special functions Tap button to initiate desired vehicle lamp function test Sensor Programming The Programming function allows users to program the sensor data to the MX Sensor to replace existing sensors with low battery life and ones that are no longer functioning F...

Page 70: ...lumn of the table with the appropriate signal or OBD icon If the OBD function is not supported by the test vehicle and the sensor ID saved in the ECU cannot be retrieved the Programming screen displays as pictured below In this example the OBD function is not supported by the test vehicle and therefore the Copy by OBD function will not display Figure 5 16 Sample Programming Screen 1 Figure 5 17 Sa...

Page 71: ...program a new MX Sensor Select a wheel location on the display and place a MX Sensor near the top right corner of the tablet Tap Copy by Activation to program a new MX Sensor A window will display for your confirmation Tap OK to program or tap Cancel to quit the operation Figure 5 18 Sample Copy by Activation Confirmation Screen Figure 5 19 Sample Copy by Activation Screen ...

Page 72: ...hicle ECU there is no need to perform the Relearn function when the new programmed sensor has been attached to the same wheel If the IDs retrieved from sensor activation and those registered to the TPMS ECU are different use Copy by OBD to program the IDs saved in the ECU to the new MX Sensor Copy by OBD By using this function the tablet will program the sensor IDs retrieved from the ECU of the te...

Page 73: ...learn function to write the ID into the ECU when the new programmed sensor has been put in the same position The Copy by OBD programming method if available is recommended to program new MX Sensors as there is no need for Relearn Copy by Input The Copy by Input allows users to program a new MX Sensor with the ID of an original TPMS sensor Select a wheel location on the display and place a MX Senso...

Page 74: ...learned if the new programmed sensor has been put in the same position Auto Create The Auto Create function is used to automatically create a random sensor ID to program a new MX Sensor To use this function there is no need to activate the original sensor or retrieve the original sensor IDs from the TPMS ECU Select the vehicle model select a wheel location on the display and place a MX Sensor near...

Page 75: ... when the new sensor IDs are different from the original sensor IDs stored within TPMS ECU There are THREE ways for Relearn Stationary Relearn Automatic Relearn OBD Relearn Stationary Relearn Stationary Relearn requires the vehicle be placed in the Learn Mode Tap Relearn to access the relearn menu Figure 5 23 Sample Auto Create Screen ...

Page 76: ...learn Automatic Relearn For some vehicles the Relearn function can be completed by driving Refer to the on screen Relearn Procedure for the exact details of the process Figure 5 25 Sample Stationary Relearn Screen 2 Figure 5 24 Sample Stationary Relearn Screen 1 ...

Page 77: ...ite the TPMS sensor IDs to the TPMS module NOTE Not all the vehicles support the OBD II Relearn If the selected vehicle supports OBD II Relearn the OBD II Relearn button will display on the bottom of the screen Figure 5 27 Sample Automatic Relearn Screen 2 Figure 5 26 Sample Automatic Relearn Screen 1 ...

Page 78: ...he vehicle while another tool be used to trigger the sensor at the wheel Since the MP808TS tablet wirelessly communicates with vehicles it can be used to trigger wheel mounted sensors while still being connected with the vehicle eliminating the need for a second tool The sensor IDs are then relearned to the vehicle Figure 5 28 Sample OBD II Relearn Screen 1 Figure 5 29 Sample OBD II Relearn Screen...

Page 79: ...nsor and then write the information that was retrieved into a new MX Sensor via Programming The newly programmed MX Sensor is ready to replace the original sensor and be installed on the vehicle In the tire shop If a customer needs to replace one or more tires and sensors or purchase a large amount of sensors for one vehicle model and the OEM part number of this model is known this function can be...

Page 80: ...Enter the OEM Part No in the search box at the top right corner to complete the operation Tap to to change the keys to numbers tap to change the keys to letters 3 When a specific OEM part No is selected the screen will display as pictured below Figure 5 30 Sample OEM Part No Screen Figure 5 31 Sample OEM Part No Search Screen ...

Page 81: ...ult selection on this menu Tap Trigger on the bottom left of the screen to activate the original sensors and retrieve the sensor information The original sensor ID tire pressure tire temperature sensor battery and sensor frequency will populate the displayed table NOTE You can change the unit on the table header according to your preference Figure 5 32 Sample OEM Part No Service Menu Figure 5 33 S...

Page 82: ...rial Number which is printed on the MX Sensor acts as a reference to identify the corresponding sensor ID This can be especially useful when programming multiple MX Sensors Support Support will display the correct vehicle types for the selected OEM part number To conduct additional procedures such as Diagnosis and Relearn select the correct test vehicle model and then tap Enter Vehicle at the bott...

Page 83: ...76 Figure 5 35 Sample Support Screen ...

Page 84: ...t Service EPB Service BMS Service DPF Service SAS Calibration Service IMMO Keys Other functions coming soon After entering each special function the screen will display two application choices Diagnosis and Hot Functions The Diagnosis enables the reading and clearing of codes which is sometimes necessary after completing certain special functions Hot Functions consists of sub functions of the sele...

Page 85: ...front rear brakes coolant particle filter brake fluid micro filter vehicle inspection exhaust emission inspection and vehicle checks To perform oil reset functions 1 Tap the Service application button on the MaxiPRO Job Menu 2 Tap Oil Reset button The vehicle manufacturer screen displays Tap VIN Scan or the vehicle make to acquire vehicle VIN information and tap Yes to confirm See Vehicle Identifi...

Page 86: ...ect tap Yes to confirm If no tap No and go to the Settings menu to set the correct date and time 6 The available items will display in a table of three columns CBS value availability and service counter 7 Tap on the value to reset and then tap the Reset button on the bottom right of the screen Figure 6 2 Sample Oil Reset Service Screen 1 Figure 6 3 Sample Oil Reset Service Screen 2 ...

Page 87: ...n be dangerous to perform Electric Parking Brake EPB system maintenance so before you begin the service work please keep these rules in mind Ensure that you are fully familiar with the braking system and its operation before commencing any work The EPB control system may be required to be deactivated before carrying out any maintenance diagnostic work on the brake system This can be done from the ...

Page 88: ...rer to acquire vehicle VIN information and tap Yes to confirm See Vehicle Identification on page 17 for details 3 Tap the desired service in the EPB function list The list may vary for different vehicles being tested 4 Follow the step by step on screen instruction to complete the service 5 Press OK button to exit EMF Start up This service function would start the parking brake It must be conducted...

Page 89: ...xit 2 Tap on the completed action to continue 3 The following screen will display a message to advice that the fault memory of the parking brake control unit will be deleted press Continue to proceed or Back to exit Figure 6 6 Sample EMF Star up Screen 1 Figure 6 7 Sample EMF Star up Screen 2 ...

Page 90: ...ctivated personal protection The installation position must be activated for the following repairs Replacement of brake pads Replacement of a brake caliper Replacement of an actuator Select Parking Brake Workshop Mode and follow the on screen instructions to perform a series of operations to initiate the brake pad after replacement When the operation is successfully completed a Completed successfu...

Page 91: ...nt type of battery e g a lead acid battery is replaced with an AGM battery or a battery with a different capacity mAh the vehicle may require reprogramming of the new battery type in addition to performing the battery reset Consult the vehicle manual for additional vehicle specific information Register Battery Replacement This option displays the mileage reading of last battery was replaced regist...

Page 92: ... vary by test vehicle 4 Tap on the desired service In this example let s choose function one Display kilometer reading at last battery change and one before last A notice screen displays 5 Read carefully the complete information and press Continue Figure 6 9 Sample BMS Function List Figure 6 10 Sample BMS Screen 1 ...

Page 93: ...ction function 1 in our example to return to the selection screen or press the function 2 to end the service function To register the battery replacement 1 Tap on the appropriate step to complete In our example tap function 2 Register battery replacement Figure 6 11 Sample BMS Screen 2 Figure 6 12 Sample BMS Screen 3 ...

Page 94: ...s 1 Enter battery replacement same capacity 2 Enter battery replacement different capacity 3 Enter battery replacement Changing from the normal lead acid battery white housing to AGM battery black housing 4 End service function Select function 1 for example Figure 6 13 Sample BMS Screen 4 Figure 6 14 Sample BMS Screen 5 ...

Page 95: ...he on screen instructions to input the data matrix code of the newly installed battery that should be on the label of the battery Tap OK to continue 3 When the battery exchange is successfully entered tap Continue to exit Figure 6 15 Sample BMS Screen 6 Figure 6 16 Sample BMS Screen 7 ...

Page 96: ...gle sensor EEPROM On successful completion of calibration the steering angle sensor fault memory is automatically cleared Calibration must always be carried out after the following operations Steering wheel replacement Steering angle sensor replacement Any maintenance that involves opening the connector hub from the steering angle sensor to the column Any maintenance or repair work on the steering...

Page 97: ...e vehicle has ESC Look for button on dash Using a Land Rover as an example 1 Tap the Service application button on the MaxiPRO Job Menu 2 Tap SAS button The vehicle manufacturer selection screen displays Tap VIN Scan or the vehicle manufacturer to acquire vehicle VIN information and tap Yes to confirm See Vehicle Identification on page 17 for details 3 Tap the desired service in the SAS function l...

Page 98: ... scan tablet will display a warning message 3 Ensure the steering wheel is in the central position and the front wheels are in the straight position Then tap OK to proceed 4 When the operation is finished the scan tool will display a confirmation message An error message will display if the procedure cannot be completed Exit the diagnosis program and solve the error before attempting SAS calibrati...

Page 99: ...s displaying A service regeneration can be requested in the workshop using the diagnostic tool Before performing a forced DPF regeneration using the tool check the following items The fuel light is not on No DPF relevant faults are stored in system The vehicle has the specified engine oil The oil for diesel is not contaminated IMPORTANT Before diagnosing a problem vehicle and attempting to perform...

Page 100: ...tarting Basic Inspection Quantity from the service functions menu to enter the service screen 2 The tool communicates with the vehicle and reads the fault codes memory Follow the on screen instructions to finish this procedure 3 The tool will display a function list menu as below Press the corresponding number button to perform the desired function Figure 6 21 Sample DPF Service Function Menu Figu...

Page 101: ...isplay a warning message Permissible adjustment range exceeded 2 Reset Adjustment to 0 Once the 2 is tapped the tool will automatically reset the value to zero 3 4 Store Data and Exit When the fuel delivery rate adjustment is completed tap 3 to store the new value in the control units or select 4 and OK to retain the old value Injection Rate This function is used to adjust the injection volume 1 T...

Page 102: ...g number button to perform the desired function 1 Enter New Value for Adjustment From the Injection Rate menu tap 1 and the screen displays as below NOTE The data you input should be in the given range If the input data is out of range the tool will display a warning message Permissible adjustment range exceeded Figure 6 24 Sample Injection Rate Screen Figure 6 25 Sample Enter Value Screen ...

Page 103: ...e 3 Tap the corresponding number button to enter a new value for each cylinder 4 Follow the on screen instructions to tap on the corresponding number 1 2 3 4 to enter the new value for the cylinder restore the old value and exit after finishing the function Particle Filter Regeneration This function is used to perform the particle filter regeneration 1 Tap Particle filter regeneration on the servi...

Page 104: ...instructions and tap OK until the tool displays the regeneration status as below 5 When the particle filter regeneration is complete confirm to exit the display Tap Repeat to check the status or tap End to end the service function and exit Figure 6 26 Sample Regeneration Confirmation Screen Figure 6 27 Sample Repeat Screen ...

Page 105: ... engine Particle Filter Test It is advisable to carry out a series of particle filter tests as a result of constant DPF regeneration such as checking oil level oil change interval for diesel contamination swirl flaps backpressure sensors and particle filter soot remains 1 Tap Particle filter test from the service functions menu 2 The tool communicates with the vehicle and reads the fault codes mem...

Page 106: ... method known as hot wiring Most new vehicles have an immobilizer as standard equipment An important advantage of this system is that it doesn t require the car owner to activate it it operates automatically An immobilizer is considered as providing much more effective anti theft protection than an audible alarm alone many auto insurance companies offer lower rates for vehicles that are equipped w...

Page 107: ... replacement key fobs can be programmed To program the replacement key fob s 1 Tap IMMO KEYS after entering the Service function from the MaxiPRO Job Menu 2 Tap Automatic Selection or Manual Selection to acquire vehicle VIN information and tap Yes to confirm See Vehicle Identification on page 17 for details 3 Tap Erase Program all key fobs in the IMMO function list once displayed the list may vary...

Page 108: ...101 Figure 6 31 Sample Program Key FOB Screen ...

Page 109: ...ng resources and advisory reports from MaxiPRO users from all over the world Information in the MaxiFix database is organized into a series of diagnostic tips that are designed to quickly lead to the root cause of a particular problem on the test vehicle Navigation You need to register the device to your online account before launching the MaxiFix platform see Product Registration on page 137 for ...

Page 110: ...vant information by entering keywords codes or problems Select Vehicle Button The Select Vehicle button on the Header allows you to specify the vehicle that you want to research on MaxiFix by selecting each of the vehicle attributes from a sequence of option lists This feature helps to filter out the searches that allow only the information that applies to the identified vehicle to display NOTE Al...

Page 111: ... vehicle from the list e Select the submodel of the vehicle from the list f Select the engine of the vehicle from the list After completing the vehicle selection procedure the chosen vehicle is shown on the Header 2 Enter a Search Term MaxiFix has an exclusive one stop lookup that helps you find all of MaxiFix resources with one click Input a search term into the search bar on the Header to begin ...

Page 112: ...lped you Operations The Navigation Menu is at the bottom of the screen Selecting the items on the Navigation Menu allows you to switch between the main sections on MaxiFix These main sections include Home displays all questions and allows you to specify questions about one or multiple manufacturer vehicles Search Fix allows you to search for information from all available resources on MaxiFix incl...

Page 113: ...ts for the specified vehicle Search results are listed in various categories All includes all search results including related Questions Tips and Real Fixes to your search Questions presents a list of open Question discussed in the community that may be pertinent to your search Tips presents a list of Tips that directly correlate to your search criteria Select a Tip from the list to open and revie...

Page 114: ...or reference files with your question Select one answer from the responses and then close the question For details please refer to My Messages on page 109 My MaxiFix My MaxiFix the fourth option on the Navigation Menu at the bottom of the screen opens your personal MaxiFix page To access the features on My MaxiFix page you can select from the following tabs My Questions opens a list with links to ...

Page 115: ...ibutes of the vehicle you are writing the Tip about 3 On the My MaxiFix page find Share a Tip click this link to open the My Tips page 4 Enter the Tip subject in the Subject field 5 Compose your Tip in the Description field Include as much information as possible while keeping the information concise ATip should provide accurate information that is reader friendly Use the Cancel button at the bott...

Page 116: ...pen a message from the list If your problem is solved you should select one Adopted Answer and close the question If your answer is marked as Adopted Adopted 4 will be displayed permanently Tap Clear to delete all message notifications Select Adopted Answers Members should select one Adopted Answer from responses on My Messages page before closing a question Community members who provide the Adopt...

Page 117: ...the Adopted Answer for a closed question that is marked as Adopted by no less than 20 community members 5 A score of 1 is awarded to each of the first three respondents Support Support the last option on the Navigation Menu at the bottom of the screen opens a page that provides two ways to gain support from MaxiFix 1 A message form to contact the MaxiFix administrator 2 Frequently Asked Questions ...

Page 118: ...are listed and described in the table below Table 8 1 Top Toolbar Buttons in Shop Manager Button Name Description Back Returns to the previous screen Diagnostics Tap this button to access vehicle Diagnostics menu Enter Edit Tap this button to display the editing toolbar and print or delete the selected file Delete Tap this button to delete the selected vehicle record Search Enter the vehicle name ...

Page 119: ...e Vehicle History This function stores test vehicle history records including vehicle information and the retrieved DTCs from previous diagnostic sessions All information is displayed in summarized details Tap on a record to resume a diagnostic session on a stored vehicle To activate a test session for the recorded vehicle 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Vehicle...

Page 120: ...ed data form that includes general vehicle information such as vehicle year make and model The form also includes retrieved DTC from previous test and all information manually inputted by the technician To edit the Historical Test record sheet 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Vehicle History 3 Select the specific vehicle history record thumbnail from the main sec...

Page 121: ...orkshop Information form to edit input and save the detailed workshop information such as shop name address phone number and other remarks which when printing vehicle diagnostic reports and other associated test file will display as the header of the printed documents To edit the Workshop Information sheet 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Workshop Information 3 T...

Page 122: ...vehicles tap Add New Vehicle Information and input the vehicle information Tap the button to cancel 6 Tap Done to save the account or tap Cancel to exit without saving To edit a customer account 1 Tap the Shop Manager application on the MaxiPRO Job Menu 2 Select Customer Manager 3 Select a customer account by tapping the corresponding name card A Customer Information sheet displays 4 Tap the Edit ...

Page 123: ...xiPRO Job Menu 2 Select Customer Manager or Vehicle History 3 Select a customer account by tapping the corresponding name card A Customer Information sheet displays if Customer Manager is selected Or select a vehicle history record item to open the Historical Test record sheet if Vehicle History is selected 4 Tap the History Notes button on the top bar Now the History Notes screen displays 1 Funct...

Page 124: ...button to open an edit window to edit notes Add Notes Adds new note to History Notes Save Saves notes To add a note in History Notes 1 Access History Notes 2 Tap the Add Notes button An edit window displays 3 Tap on the Title bar to input a note title 4 Tap on the blank space below to edit a text note or remark 5 Select a function button on the top to add files in any form you choose 6 Tap Save to...

Page 125: ...opens the file system menu Different file types are sorted separately under different options there are five types of information files to be viewed or played back Operations Data Manager Operations are based on toolbar controls Details are explained in the following sections Image Files The Image section contains all captured screenshot images Figure 9 1 Sample Data Manager Main Screen ...

Page 126: ...screen Enter Edit Tap this button to display the editing toolbar Print delete or view image information Cancel Tap this button to close the editing toolbar or cancel file search Search Quickly locates the image file by entering the vehicle name test path file name or file info Info Tap this button to display image details Print Tap this button to print the selected image Delete Tap this button to ...

Page 127: ...ted images 1 Select Data Manager application on the MaxiPRO Job Menu 2 Select Image to access the image database 3 Tap the Enter Edit button to display the editing toolbar 4 Select the images that need to be deleted by tapping the thumbnail images the selected thumbnail displays a check at the bottom right corner 5 Tap the Delete button and then tap Delete Selected The selected images will be dele...

Page 128: ... Navigation Toolbar buttons to playback the record data from frame to frame Tap Back to exit data playback Apps Uninstall Manage the firmware applications installed on the MaxiPRO Diagnostics System Select this to open a management screen on which all the available vehicle diagnostic applications can be reviewed Tap on the vehicle manufacturer icon that you wish to delete The selected icon will di...

Page 129: ... Logging Data Logging allows you to launch Support platform directly to view all records of all sent or unsent saved data logs on the diagnostic system For more details please refer to Data Logging on Page 141 ...

Page 130: ...vice s system settings Unit This option allows you to adjust the measurement unit for the diagnostic system To adjust the unit setting 1 Tap the Settings application on the MaxiPRO Job Menu 2 Tap the Unit option on the left column 3 Select the desired measurement unit Metric or English A tick icon will display to the right of the selected unit 4 Tap the Home button on the top left corner to return...

Page 131: ... MaxiPRO Job Menu 2 Tap the Language option on the left column 3 Select the required language A check will display to the right of the selected language 4 Tap the Home button on the top left corner to return to the MaxiPRO Job Menu Or tap another setting to adjust Figure 10 1 Sample Unit Setting Screen Figure 10 2 Sample Language Setting Screen ...

Page 132: ...iles to the printer through the networked PC via Wi Fi connection 4 Tap the Home button on the top left corner to return to the MaxiPRO Job Menu or tap another setting to adjust Printing via APP MP808TS can print to Wi Fi printer via a downloaded app On the tablet click on the Print button of a saved file and the file will print to the connected printer Printing via PC If the Wi Fi printer is not ...

Page 133: ... working successfully 3 Tap the Print button on the toolbar A test document will automatically be sent to the computer for printing when the Auto Print option is selected 4 Tap the Print button on the toolbar of the tablet A test document will be sent to the computer If the Auto Print option in the MaxiSys Printer is selected the MaxiSys Printer will print the received document automatically If th...

Page 134: ...ived by the MaxiPRO device a notification message displays on the MaxiPRO Job Menu Press on the message bar and drag it down and the received messages are shown in the list Swipe up or down to view all if the message list populates additional screens Tap a specific message to launch the corresponding application For example tap on an Update notification message and the Update application will laun...

Page 135: ...play on the right 3 Select the update type to schedule Toggle the button to ON 4 To set download time use the and buttons or tap on the numbers and the manual input screen will display Tap Done to complete the time setting NOTE The tool must be connected to the Internet at the time download is scheduled Figure 10 5 Sample Auto Update Screen Figure 10 6 Sample Set Time Screen ...

Page 136: ...on the left column 4 Check the box beside Always show the App Switcher on the right side of the screen then the App Switcher icon will display Short press the App Switcher icon opens a control panel Tap a specific app shortcut button to access selected application screen Long press a specific app shortcut button to display the app menu The shortcut can be altered here Press and drag the App Switch...

Page 137: ... serial number To check the MaxiPRO product information in About 1 Tap the Settings application on the MaxiPRO Job Menu 2 Tap About on the left column The product information screen displays on the right 3 Tap Home on the top left corner to return to the MaxiPRO Job Menu or select another setting to adjust Figure 10 8 Sample About Screen ...

Page 138: ...ed software The updates improve the MaxiPRO applications capabilities typically by adding new tests new vehicle coverage and or by adding enhanced database applications Software Update When connected to Internet the tablet automatically searches for available updates Updates can be downloaded and installed on the device This section describes update procedures in the MaxiPRO system When the Notifi...

Page 139: ...update details Middle Column displays a brief introduction about the new changes to the software operation or capabilities Tap button to open an information screen to view more details and tap the dim area around to close the window Right Column according to the operation status of each software item the button displays differently a Tap Update to update the selected item b Tap Pause to suspend th...

Page 140: ...will be replaced There is NO separate download button for the tablet s firmware The firmware is downloaded with the software package An update firmware message will display to remind you to install the firmware when a vehicle manufacturer is chosen in the TPMS menu MaxiVCI Mini Update Update via Display Tablet Before updating the VCI software ensure the tablet s network connection to the Internet ...

Page 141: ...ort Freshdesk Firmware Downloads Update Client Install the software on a Windows based PC 2 Using a USB cable connect the MaxiVCI Mini to a PC 3 Launch PC Suite on the PC and click on MaxiVCI Mini icon in the Device Selection window 4 The PC will automatically recognize the MaxiVCI Mini 5 Click Update to complete the update if one is available ...

Page 142: ...otherwise it displays as Unpaired Update for VCI software only when the MaxiPRO tablet and the MaxiVCI Mini are connected by a USB cable this function is used to update VCI software via Internet Programmer update updates MaxiProgrammer 201 firmware via Internet 2 BT Setting The BT Setting screen displays the types and product serial numbers for all the devices available for pairing Tap a device to...

Page 143: ... name may display as Maxi suffixed with a serial number Select the appropriate device for pairing 6 When paired successfully the connection status displays the device name with the message Paired 7 Once paired the VCI button on the system Navigation bar at the bottom of the screen will display a green check and the Connection LED on the MaxiVCI Mini illuminates solid blue This signifies that the t...

Page 144: ...utel com 2 If you already have an Autel account Sign In with your account ID and password 3 If you are a new member to Autel click on the Create Autel ID button on the left side to create an ID 4 Enter the required information in the input fields and click the Get Verification Code button to get the verification code for email validation 5 The online system will automatically send a verification c...

Page 145: ...d into two sections The narrow column on the left is the main menu selecting one subject from the main menu displays the corresponding functional interface on the right My Account The My Account screen displays the comprehensive information of the user and the product synchronized with the on line registered account including User Info Device Info Update Info and Service Info Personal Info The Use...

Page 146: ...e update time Service Info The Service Info section displays a detailed record list of the device s repair history including documenting device faults and repair actions including software installation and component changes This record is updated to the associated online device and user accounts and synchronized to the Service Info section User Complaint Access the User Complaint screen to issue a...

Page 147: ...s the complaint has been replied to by the service personnel and requires feedback from the customer Closed indicates the complaint case has been processed solved and ended To view the detailed complaint session tap the button on the right side of the case item To establish a new complaint session 1 Register the product online 2 Tap the Support application on the MaxiPRO Job Menu The device inform...

Page 148: ...the Main Menu 4 Select an existing complaint case item on the record list by tapping the button on its right side The screen displays the complaint session details 5 To reply tap the Post Reply button on the upper right side after viewing An edit screen displays 6 Input the content in the input field and if necessary upload an attachment 7 Tap Submit to post the reply 8 Tap the States selection dr...

Page 149: ...nities section synchronizes with the Technical Forums on Autel s official websites www autel com and www maxitpms com to discuss technical topics or share information ask for technical advice or offer technical support to other members of Autel s online support communities To start a discussion 1 Tap Start a discussion on the Communities Home screen A list of Figure 13 3 Sample Data Log Screen Fig...

Page 150: ...tures A list of the latest posts displays 2 Select a specific category on the Categories menu to better pinpoint the topics you are most interested with 3 To view a discussion tap the button on the right of the topic The posts displays 4 Browse through all the posts by scrolling the screen up and down Tap Go to original post to return to the first post 5 Tap Reply to reply a specific post or tap R...

Page 151: ...g section provides quick links to Autel s online video accounts Select a video channel to see all Autel s available video tutorials The videos provide product usage and vehicle diagnostics practices FAQ Database The FAQ section provides comprehensive references for various frequently asked questions and answers about the use of Autel s online account and shopping and payment procedures Account dis...

Page 152: ...l articles and technical bulletins produced by top notch technicians and product experts Please view the materials that are saved on the tablet or view technical articles from our online forum by clicking the links displayed under this application ...

Page 153: ...TeamViewer ID would be the phone number by which TeamViewer Clients can be reached individually Computers and mobile devices that run TeamViewer are identified by a unique global ID This unique ID is generated the first time the Remote Desk application is used and does not change The tablet must be connected to the Internet prior to launching TeamViewer To receive remote support from a partner 1 P...

Page 154: ...147 shown 3 Provide your ID to the partner and wait for him her to send you a remote control request 4 Tap Allow to accept or tap Deny to reject For additional information visit TeamViewer s website ...

Page 155: ...ces of automotive information and repair data and include forums video training and expert consultation To open a quick link 1 Tap the Quick Link application on the MaxiPRO Job Menu The Quick Link application screen displays 2 Select a website thumbnail on the main section The Chrome browser is launched and the selected website is opened Figure 16 1 Sample Quick Link Screen ...

Page 156: ...n on the MaxiPRO Job Menu The Function Viewer application screen displays 2 Tap the tool name on the top left to drop down the tool list tap the one you want to search 3 Tap the vehicle brand model and year you want to search 4 All the functions support by the selected tool for the selected vehicle displays within three column function sub function and version Figure 17 1 Sample Function Viewer Sc...

Page 157: ...you want to search 3 Type in the function you want to search to the top right search column All the vehicles with this function will be listed with eight columns the Brand Model Year System Sub system Function Sub function and Version NOTE Fuzzy search is supported type in part of the name of the function you want to search for Figure 17 2 Sample Function Viewer Screen 2 Figure 17 3 Sample Functio...

Page 158: ...irty areas Before and after use check the housing wiring and connectors for dirt and damage At the end of each work day wipe the device housing wiring and connectors clean with a damp cloth Do not attempt to disassemble your tablet or VCI unit Take care not to drop the device or allow anything heavy to drop on the device Use only authorized battery chargers and accessories Any malfunction or damag...

Page 159: ...ery is charged D When unable to charge the tablet Your charger maybe out of order Contact your nearest dealer You may be attempting to use the device in an overly hot cold temperature Use the tablet in an environment within normal operating temperatures Your device may have not been properly connected to the charger Check the connector NOTE If your problems persist please contact Autel s technical...

Page 160: ...face and the user suspects damage take it to a service center for inspection Working closer to the WiFi router improves the working battery life of the tablet as less battery power is consumed to make connection The battery recharging time varies depending on the remaining battery capacity Battery life inevitably shortens over time Since overcharging may shorten battery life unplug tablet and char...

Page 161: ...ngdale New York USA 11735 AUTEL EUROPE Phone 0049 0 61032000522 Website www autel eu www maxitpms com Email sales eu autel com support eu autel com Address Robert Bosch Strasse 25 63225 Langen Germany AUTEL SOUTH AMERICA Phone 507 308 7566 Website www autel com es www maxitpms com Email sales latin autel com latsupport autel com Address Office 103 Building 3845 International Business Park Veracruz...

Page 162: ... Preferred method of payment for non warranty repairs NOTE For non warranty repairs payment can be made with Visa Master Card or with approved credit terms Send the device to your local agent or to the below address 8th Floor Building B1 Zhiyuan Xueyuan Road Xili Nanshan Shenzhen 518055 China Other Services You can purchase the optional accessories directly from Autel s authorized tool suppliers a...

Page 163: ...ressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses a...

Page 164: ... standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is designed to operate at multiple power levels so as to use only the po...

Page 165: ...158 R TTE Directive 1999 5 EC Low Voltage Directive 2014 35 EU ...

Page 166: ...ng of the device Some states do not allow limitation on how long an implied warranty lasts so the above limitations may not apply to you This warranty does not apply to 1 Products subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage 2 Products whose mechanical serial number or electronic serial numbe...

Page 167: ...160 IMPORTANT All contents of the product may be deleted during the process of repair You should create a back up copy of any contents of your product before delivering the product for warranty service ...

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