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Support
This application launches
the Support platform which synchronizes Autel’s
on-line service base station with the tablet. In order to synchronize the device
to your on-line account, you need to register the product through the Internet
when you use it for the first time. The Support application is connected to
Autel’s service channel and on-line communities which provides the quickest
way for problem solutions, allowing you to submit complaints or sent help
requests to obtain direct services and supports.
Product Registration
Register your MaxiPRO Diagnostic Device to access the Support platform
and download update.
To register the diagnostic device
1. Visit the website:
2. If you already have an Autel account, sign in with your account ID and
password.
3. If you are a new member to Autel, click on the
Create Autel ID
button
on the left side of the screen to create an ID.
4. Enter the required information in the input fields, and click
Get
Verification Code
button to get a verification code for email
validation.
5. The online system will automatically send a verification code to the
registered email address. Input the code in the Verification code field
and complete other required fields. Read through Autel’s Terms and
Conditions and click on
Agree
, and then click
Create Autel ID
at the
bottom. A product registration screen will display.
6.
The device’s serial number and password is located in the
About
section of the Settings application screen will display.
7. Select your product model, enter the product serial number and
password on the Product Registration screen, and click
Submit
to complete the registration procedure.
