
59
application for replacements or optional parts.
Technical Support
If you have any questions or concerns regarding our products, please contact us
by:
•
Telephone: (844)-898-0290 (U.S.A.)
• Email: [email protected]
• In person: local distributors or agents
Repair Service
If it is necessary to return your device for repair, please fill in and submit the
repair service form on http://www.autelrobotics.com. The following information is
required:
• Contact name
• Email address
• Mailing address
• Telephone number
• Product name
• Complete description of the problem with photo attachments
• Proof-of-purchase for warranty repairs
• Preferred method of payment for non-warranty repairs
Autel Robotics’ support team will review your application within 72 hours after
receiving your application. After a preliminary evaluation of the problem, our
customer support will contact you for further updates or follow-ups.