aurora
suspended
fires
45
44
installation
and
user
manual
We guarantee the structural integrity of our firebox,
lower active flue and ceiling bracket for a period of 5
years from the date of purchase. Defects to the listed
components that occur within this warranty period will be
repaired or replaced at our discretion. You are entitled to
replacement or refund for a major failure.
THE WARRANTY EXCLUDES
· ·
·
Failure or damage due to fair “wear & tear͈
incurred on the product during the course of
normal use. For the purposes of the warranty,
fair “wear & tear͈ is defined as degradation
consistent with that expected for a product of its
age, when used in the regular manner and in the
normal application the product was designed for,
as assessed by Aurora Suspended Fires.
· ·
·
Any components which are subjected to
particularly high temperatures which have worn
out, such as the paint of the firebox & flue, grate
of the firebox and its ash removal pan, damper
rod & ball bearing system are not covered by this
warranty.
· ·
·
Any product where a modification to the original
product has occurred, or where the product
casing has been opened, or where actual or
attempted repair work on the product has been
carried out by anyone other than an Aurora
Suspended Fires authorised service technician,
or where a repair used non- genuine Aurora
Suspended Fires parts.
AURORA SUSPENDED FIRES
WARRANTY
certification
&
warranty
6
· ·
·
Any damage which occurs due to errors in
installation is not covered by the warranty, since
the manufacturer does not have any control over
the way in which the unit is installed. In order to
work properly, our fireplaces must be installed
according to the overall rules governing such
work and any current standards and regulations
must be strictly adhered to.
· ·
·
Products purchased from an unauthorised Aurora
Suspended Fires reseller, including on- line
trading companies or individuals (e.g. Trading
Post, eBay etc) that are not authorised Aurora
Suspended Fires resellers.
warranty
poLiCy
This warranty applies as long as the recommendations
for use and assembly, and the standards and legislation
that apply are fully adhered to. Please consult this
installation & user manual for recommendations on
installing, operating and maintaining your fireplace.
Aurora Suspended Fires reserves the right to review
and amend its warranty policies and periods on all
products, repairs, service parts & accessories, from
time to time as Aurora Suspended Fires considers
appropriate.
