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5 

USERS GUIDE 

www.auroramm.com                                                                                                                        

 

PACKAGE CONTENTS 

 

Please make sure the following items are included within your package. Contact your dealer if any 
items are missing or damaged.   
 
SKU 

 DXM-884-G4 

 IEC Power Cord   

 

or 

 

 DXM-1616-G4 

 IEC Power Cord   

 

 
 

Note: Go to www.auroramm.com for latest manual and firmware. 

 

 

 
 

 

Summary of Contents for DXM G4 Series

Page 1: ...USERS GUIDE www auroramm com Manual Number 190820 Firmware Rev 3 0 3 DXM G4 Series Digital Xtreme Card Chassis 8x8 16x16...

Page 2: ...left unattended for a long period disconnect it from the power source Also follow these precautions Ventilation Do not block the ventilation slots if applicable on the product or place any heavy objec...

Page 3: ...15 Main Control Card 15 HDBaseT Cards 16 HDMI Cards 19 SDI Cards 22 Front Panel Functionality 25 Home Page 25 Basic Operation 26 Video control 26 Audio control 27 EDID management 27 System configurati...

Page 4: ...ION 40 HDMI 40 CAT5e 6 6A 40 RS 232 41 APPENDIX 1 42 Troubleshooting 42 APPENDIX 2 43 Firmware Update 43 APPENDIX 3 45 Telnet and RS 232 Protocol 45 APPENDIX 4 53 Recommended Cabling 53 APPENDIX 5 54...

Page 5: ...S Please make sure the following items are included within your package Contact your dealer if any items are missing or damaged SKU DXM 884 G4 IEC Power Cord or DXM 1616 G4 IEC Power Cord Note Go to w...

Page 6: ...4 CARDS Input Cards DXCI 1 HDMI G4 1 Input HDMI 4K60 444 Card with Stereo Audio Input DXCI 1 HDBT1 G4 1 Input HDBaseT 230 70m CAT 4K30 444 4K60 420 Card DXCI 1 HDBT2 G4 1 Input HDBaseT 330 100m CAT 4K...

Page 7: ...ler and Stereo audio output Card Allows for seamless switching DXCO 1 HDBT1 G4 1 Output HDBaseT 230 70m CAT 4K30 444 4K60 420 with Stereo audio output Card DXCO 1 HDBT2 G4 1 Output HDBaseT 330 100m CA...

Page 8: ...eceiver No PS DXE CAT RX2 4K 328 600 100 183m HDBaseT Receiver No PS DXE CAT TX1 4K 230 70m HDBaseT Transmitter No PS DXE CAT TX2 4K 328 600 100 183m HDBaseT Transmitter No PS DXW 2 2 Input HDBaseT Wa...

Page 9: ...16 DXE CAT units in 3RU space DXE CAT RK3BL Blank Panels for DXE CAT RK3 Rack Mount PS0053 1 24VDC PS w US Adaptor DXE CAT CA0052 F2T3R 3 5mm TRS to FEMALE DB9 2 TX 3 RX Null Modem CA0052 F3T2R 3 5mm...

Page 10: ...le powered Control of the DXM G4 and connected devices is available through an integrated 5 touch screen Web Server RS 232 and LAN The system also provides advanced EDID HDCP and data handling capabil...

Page 11: ...11 USERS GUIDE www auroramm com DXM 884 Front LCD 5 color touch screen for routing and setup...

Page 12: ...84 Rear Rear 8 input only slots 4 input output slots 4 output only slots 1 control card slot with 10 100 LAN and RS 232 port 2 IEC power connectors for redundant power 1 Expansion slot for additional...

Page 13: ...13 USERS GUIDE www auroramm com DXM 1616 Front LCD 5 color touch screen for routing and setup...

Page 14: ...com DXM 1616 Rear Rear 16 input only slots 16 output only slots 1 control card slot with 10 100 LAN and RS 232 port 2 IEC power connectors for redundant power 1 Expansion slot for additional control p...

Page 15: ...it via LAN or RS 232 LED s STA Status Green if signal is active PWR Power Red if board is working accordingly Technical parameters Type Specification RS232 1 channel RS232 port Can control the matrix...

Page 16: ...600ft with 24bit color depth CAT 6A shielded cable required for this distance The output card has the unique ability to auto detect a DVI display or device connected and automatically remove the audi...

Page 17: ...board type HDBT1 input HDBT2 input HDBT1 output HDBT2 output number Signal types A HDBaseT audio and video signals and control signals The connector type RJ 45 8P line terminal Recommend the cable typ...

Page 18: ...dded De embedded Port hot plug support Power supply Single channel transceiver power supply DC 28V Storage temperature humidity 20 85 5 40 RH Work temperature humidity 0 50 10 70 RH Note Support RS232...

Page 19: ...y to auto detect a DVI display or device connected and automatically remove the audio from the signal even if the source is HDMI This saves space and cost as an external device to strip the audio elec...

Page 20: ...cordingly Technical parameters The board type HDMI input HDMI output number Signal types A HDMI signal A HDMI signal The connector type HDMI Type A terminal HDMI Type A terminal Recommend the cable ty...

Page 21: ...hing Not support Support EDID management DDC channels EDID manager HDCP management Settings HDCP authorization or not Audio embedded embedded De embedded Port hot plug support Power supply DC 5V 0 25A...

Page 22: ...amm com SDI Cards 3G SDI input and output cards support 4K30Hz video resolutions with audio Both the input and output card have the ability to audio de embed and allow stereo output via the 3 pin Euro...

Page 23: ...e board type 3G SDI Input 3G SDI Output number Signal types 1channel SD HD 3G SDI signal The connector type BNC Recommend the cable type 75 5 RG6 RG59 Maximum transmission distance RG6 120m RG59 80m S...

Page 24: ...om EDID management Not support HDCP management Not support Audio embedded embedded De embedded Port hot plug support Power supply Not support Storage temperature humidity 0 60 5 40 RH operating temper...

Page 25: ...25 USERS GUIDE www auroramm com Front Panel Functionality Home Page Button Function Video settings Audio settings EDID management...

Page 26: ...n interface Basic Operation There are four sub menus in the main menu which can be selected Video Audio EDID Management and system settings Video control The keypad can be used for uninterrupted switc...

Page 27: ...lank Output and the output s you want to blank The switching is shown in the display Audio control Audio can be switched like video for single or all outputs to a selected input They can be deactivate...

Page 28: ...s changed out to a different model At the main menu select the EDID Management icon Choose the Output you want to copy the EDID from and select the input you want to write this EDID to Now this input...

Page 29: ...he main menu select System settings NETWORK to configure the LAN Settings At Server Port you can define the port for the TCP Connection Commands are also available for the RS232 With activated DHCP th...

Page 30: ...30 USERS GUIDE www auroramm com RS232 settings In the main menu select System settings UART to configure the RS232 settings...

Page 31: ...31 USERS GUIDE www auroramm com General settings Show unit information Firmware version Hardware version MAC address...

Page 32: ...192 168 2 245 to access the web server To connect the DXM to the local area network please update the DXM product IP to match the LAN network setting from the web server For example if the LAN IP is s...

Page 33: ...rt For switching you can choose which audio source is used in the top right corner of the pull down menu The following options are available VE to VE Source audio to sink embedded audio to de embedded...

Page 34: ...output resolution of a scaler card can only be changed in the Web GUI In the menu item Video Management on the right switch to the view S2 There you can set the available resolutions Likewise the bri...

Page 35: ...management The HDCP capability of each input card can be switched individually for each card in the Web GUI In the menu item Video Management right click on the view S1 There you can switch the HDCP...

Page 36: ...e output the selected output can be muted Serial management Select serial Management in the menu bar Now the available RS232 interfaces are displayed separately according to input and output card Firs...

Page 37: ...g and restoring up to 32 scenarios These can be saved in the video or audio menu The administration of those scenes takes place under the tab App Scene in the WEB GUI Scene setup and overwiew This pag...

Page 38: ...IDE www auroramm com Firmware update can be done with the button System update in the right upper corner Important Make certain all units are using the latest firmware Remember to setup EDID for prope...

Page 39: ...image but the 4K will never benefit from 4K content In a situation where this is unacceptable a 4K scaler can be used on the 1080p screen to down scale the 4K content so the 4K EDID can be used and th...

Page 40: ...n 2 TMDS Data2 Shield Pin 9 TMDS Data0 Pin 16 SDA Pin 3 TMDS Data2 Pin 10 TMDS Clock Pin 17 DDC CEC Ground Pin 4 TMDS Data1 Pin 11 TMDS Clock Shield Pin 18 5 V Power Pin 5 TMDS Data1 Shield Pin 12 TMD...

Page 41: ...uroramm com RS 232 The RS 232 is a 3 5mm TRS connector Tip is TX output ring is RX input and Sleeve is ground To simplify connections Aurora offers pre molded RS 232 cables in null and none nulled in...

Page 42: ...unicate and something is tying the bus up 5 RS 232 commands not working a If you are using HyperTerminal to test try to use Hercules as it can send the commands in one shot vs typing it in The speed a...

Page 43: ...It requires a browser that supports HTML5 or above IE9 or below is not supported we advise using Google Chrome or Microsoft Edge CONNECTION To access to the product web server connect a PC to the LAN...

Page 44: ...2 Select your update firmware Main firmware filename is DXM xx Main bin Back panel firmware filename is DXM xx Back bin 3 Click Update to update the firmware Once complete click StartApp to boot the G...

Page 45: ...orrespondence CRa b c d CR a c output 1 matrix max b d input 1 matrix max Switch the video input 1 to the video output 3 and switch the video input 2 to the video output 4 CR1 3 2 4 CR CR1 3 2 4 CR 3...

Page 46: ...Internal audio E External audio Select the audio input 2A TSWI 2V CR TSWI 2 C R 9 Select the audio input from the TSWI then switch to the audio out TSWO a CR a output 1 matrix max V E Note V Internal...

Page 47: ...ion 1 32max Query the scene10 name SNAME10 CR SNAME10 Meeting C R 19 Whether the scene is displayed on the WEB SUSEa b CR a Scene number 1 32max b scene use 0 no display 1 display Set the scene10 for...

Page 48: ...229 CR SUBNET 2 55 255 25 5 0 CR GATEWAY 192 168 2 1 CR PORT 100 1 CR 29 Set the serial port UART a b c d CR a Baud Rate 115200 38400 19200 9600 b Data bits 8 9 c Stop bits 1 1 5 2 d Parity bits None...

Page 49: ...ID1to2 CR SEDID1to 2 CR 38 Select the output port to output HDMI or DVI formats HDMODE a b CR a output 1 matrix max b 0 DVI 1 HDMI Set the output 2 for HDMI format HDMODE 2 1 CR HDMODE 2 1 CR 39 Open...

Page 50: ...heck out the central control board is online by sending COM CR to get a response of COM 1 CR COM CR COM 1 CR 46 To TCP Socket server send data SEND SS a b c CR a IP b Server port c data To 192 168 88...

Page 51: ...ypes RCID CR RCID 1 I 1 2 N A CR 53 Query main software version SVER CR NULL Query main software version SVER CR SVER 1 0 0 CR 54 Query hardware version HVER CR NULL Query hardware version HVER CR HVE...

Page 52: ...onse Command Query Response CR 0x0D Hex 13 Decimal Note The default communication settings are 115200 8N1 None IP address 192 168 88 229 Socket Server port 1001 To send Hex instead of ASCII for HDBT s...

Page 53: ...ugh they appear similar This can affect distance and overall performance Below is a list of cables that have been officially tested with our products by the manufacturer of the cable West Penn Wire CA...

Page 54: ...Output 8 Total Output Slots 4 can be input Slots too EDID Full Management Custom LAN 10 100Mbps PoE RJ 45 Mechanical Housing Metal enclosure Dimensions L x W x H 317 7 x 84 7 x 30mm 12 51 x 3 33 x 1...

Page 55: ...D Full Management Custom LAN 10 100Mbps PoE RJ 45 Mechanical Housing Metal enclosure Dimensions L x W x H 317 7 x 84 7 x 30mm 12 51 x 3 33 x 1 18 Weight 11 96kg 26 37lbs Mounting Rack Mount 5 5RU Powe...

Page 56: ...ct has been repaired and or altered by other than manufacturer or authorized service center or D The product s original serial number has been modified or removed or E External equipment other than su...

Page 57: ...57 USERS GUIDE www auroramm com Aurora Multimedia Corp 205 Commercial Court Morganville NJ 07751 Phone 732 591 5800 Fax 732 591 6801...

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