Nova HD | User Manual - 17
APN-00017 REV B 9-28-2021
Proper Disposal
Electronic and electrical waste should be disposed of according to local laws and regulations.
You can receive further information from your authorized Aura Wellness dealer.
Error Codes and Troubleshooting
Error Code/Message
Cause
Troubleshooting
Error: Check Cables!
Accessory cables are not detected
If no accessory cables are plugged into
the unit, plug in the accessory cables.
If accessory cables are plugged in,
disconnect and reconnect the cables
to confirm they are properly seated. If
accessory cables are connected, and
have been re-seated, then the device
may require servicing at an authorized
Aura Wellness service center.
Cleaning Instructions
During cleaning activities be sure to inspect all components for signs of wear. If the membrane
appears to be worn, if the power cord appears to be worn, or if any connectors appear to be worn,
contact your Aura Wellness Nova HD distributor.
Follow these steps to clean your Aura unit:
• Disconnect the main power cord
• For a single user, cleaning should be frequent enough to keep surfaces dust free. Follow the
guidance found in the “Safety Instructions”
• For multiple users it is required to clean the unit and accessories between each users. Follow the
guidance found in the “Safety Instructions”
• Clean the main unit and accessories with a dampened, non-abrasive cloth. Use only mild, non-
abrasive, commercially available cleaning detergent (dishwashing liquid), according to the
detergent manufacturer’s instructions.
• Do not use any abrasive cleaners, alkaline solutions or alcohol-based cleaners.
• After cleaning be sure to wipe down all surfaces using a clean damp cloth and allow all surfaces
to dry thoroughly.
•
The ventilation panel should remain free of lint or dust to maintain sufficient air flow.
• Aura products are NOT waterproof or rain-proof. Do not allow moisture to penetrate into the
product.
(IP 21) (IP 22)
• Do not use any sharp-edged or pointed objects to clean any component of the Aura system.