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Care and Maintenance
● Keep the mouse away from heat and humidity.
● Do not drop or knock your Mouse.
● Do not use chemicals or detergents to clean the product.
Warranty and Support
Customer Support
If you need any assistance or support, please email [email protected]
with details. We will answer your email within 24 hours. We will do our
best to help you solve the problem.
Warranty
We warrant this device for 24 MONTHS from date of the original purchase
for manufacturer defects. If the device fails due to a manufacturing
defect, please contact seller directly for return and warranty process.
Please do not return the product without authorization of seller / AUKEY.
Statement
We can only provide after sale service for products purchased directly
from AUKEY or AUKEY authorized distributor. If you have purchased from
a different seller, please contact them for any exchange or request.