Important Information
COMfortel WS-Base - Instructions V05 08/2017
17
Conditions of Guarantee
1. Auerswald GmbH & Co. KG, Vor den Grashöfen 1, D-38162 Cremlingen, grants 24 months
Manufacturer's Warranty from the date of purchase, as the manufacturer of this product.
2. For you, as a consumer, this means: We guarantee that our devices are error-free when
supplied. If a manufacturing error is identified within 24 months of the delivery date we will repair
or replace the device free of charge without you, as the consumer, having to provide the usual
legally required proof that this fault was present when you received the device. We either use new
parts or parts in mint condition for the repair or replacement delivery. Any parts removed from the
device become our property and can be destroyed by us.
3. In addition to this warranty, you have the unlimited legal right to claim against the supplier on
the basis of the terms of the warranty for defects on the basis of the purchase contract. However,
in contrast to our Manufacturer's Warranty, the legal warranty for defects only applies to the
device's state when sold (handover).
4. You can only claim against this warranty if you return the faulty device to Auerswald GmbH &
Co. KG or our local general importer or distributor, outside Germany, at your own cost, with a valid
proof of purchase (invoice or till receipt). When you return it to us, please provide a detailed
description of the fault that has occurred, and also tell us your telephone number, in case we need
to contact you. To prevent shipping damage, provide suitable transport packaging (e.g. original
packaging with a secondary shipping box).
5. The Manufacturer's Warranty excludes damage caused by mishandling, operating errors,
misuse, external influences, lightning strikes/power surges, modifications to the product and
extensions. Also excluded are wearing parts (e.g. batteries, fuses, rechargeable batteries and
memory cards) and damage caused by wearing parts (e.g. if batteries go flat). Shipping damage,
consequential damage, and costs arising from down times and travel times are also excluded.
6. The warranty is cancelled if repairs are carried out by unauthorised agents.
COMfortel_WSB_Manual_V05_08_2017_de_en.book Seite 17 Freitag, 11. August 2017 1:46 13