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Troubleshooting

Problem and possible solutions
Sound is weak.

● 

Increase the volume.

● 

Charge the hearing instrument.

● 

Clean or exchange the ear piece.

Hearing instrument emits whistling sounds.

● 

Reinsert the ear piece until it fits securely.

● 

Decrease the volume.

● 

Clean or exchange the ear piece.

Sound is distorted.

● 

Decrease the volume.

● 

Charge the hearing instrument.

● 

Clean or exchange the ear piece.

Hearing instrument emits signal tones.

● 

Charge the hearing instrument.

Hearing instrument does not work.

● 

Turn the hearing instrument on.

● 

Charge the hearing instrument.  

Observe also the status LEDs on the charger.

Consult your Hearing Care Professional if you encounter 

further problems.

Service and warranty

Serial numbers

Instrument

Receiver unit

Left:
Right:

Service dates
1:

4:

2:

5:

3:

6:

Warranty
Date of purchase:
Warranty period in months:

Your Hearing Care Professional

Summary of Contents for Mood Li-Ion G6

Page 1: ...Mood Li Ion G6 RIC Hearing Systems User Manual...

Page 2: ...17 Changing the hearing program 17 Further adjustments optional 18 Special listening situations 19 On the phone 19 Audio streaming with iPhone iPad or iPod touch 20 Travelling on an airplane 20 Mainte...

Page 3: ...e the features that are valid for your hearing instruments Instrument type Your hearing instruments are a RIC Receiver in Canal model The receiver is placed within the ear canal and connected to the i...

Page 4: ...ing them you can ask your Hearing Care Professional whether a remote control or a smartphone app to control your instruments is available Components and names Ear piece Receiver Receiver cable Microph...

Page 5: ...for about 2 seconds Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on off Press for more than 3 seconds Turn on off L Left R Right You c...

Page 6: ...ore they stop working Note that the power cell runtime is reduced if too many features are used simultaneously Turning on and off You have the following options to turn your hearing instruments on or...

Page 7: ...leave standby mode but the remote control or app is not at hand Turn your hearing instruments off and on again via rocker switch or by shortly placing them in the charger until one or more orange LED...

Page 8: ...nd not too deeply into the ear It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand If you have problems inserting the ear pi...

Page 9: ...ically adjust the volume to the listening situation X If you prefer manual volume adjustment press the upper part of the rocker switch to increase the volume or press the lower part to decrease the vo...

Page 10: ...d the telephone receiver slightly above your ear The hearing instrument and telephone receiver have to be aligned Turn the receiver slightly so that the ear is not completely covered Telephone program...

Page 11: ...care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules which will soon become a part of your daily routine Hearing instruments Cleaning You...

Page 12: ...m off via the rocker switch before storing them We recommend using drying products while storing the hearing instruments At 6 month intervals you will have to charge the hearing instruments to avoid a...

Page 13: ...as an accessory X Take particular care that the new Click Dome clicks noticeable in place X Check the firm fit of the new Click Dome click Exchanging Click Sleeves X Turn the Click Sleeve inside out...

Page 14: ...erate or heat power cells or the hearing instrument above 100 C 212 F X Charge your hearing instruments only with the approved charger Ask your Hearing Care Professional for support X Do not disassemb...

Page 15: ...he hearing instruments operate in the following environmental conditions also valid in between uses Operating conditions Discharging Charging Temperature 0 to 45 C 32 to 113 F 10 to 30 C 50 to 86 F Re...

Page 16: ...pose of power cells or hearing instruments according to local regulations Symbols used in this document Points out a situation that could lead to serious moderate or minor injuries Indicates possible...

Page 17: ...me Charge the hearing instrument Clean or exchange the ear piece Hearing instrument emits signal tones Charge the hearing instrument Hearing instrument does not work Turn the hearing instrument on Cha...

Page 18: ......

Page 19: ...tions Errors excepted Legal manufacturer AS AUDIO SERVICE GmbH Alter Postweg 190 32584 L hne Germany www audioservice com Document No 04034 99T01 7600 EN Order Item No 109 70 835 Master Rev01 10 2019...

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