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4

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5  via pro R

5.1  Construction

Your CROS/BiCROS system consists of a transmitter and 

receiver, which include the following elements:

Note:

 Your hearing aids may differ from the illustrations.

The markings on the transmitter (Tx) and receiver (Rx) can be 

found on the battery compartment inside the devices.

Receiver unit

Dome

Concha clip (optional)

Microphone inlets

Rocker switch

Battery compartment and ON/OFF switch

5

4

3

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2

6

Summary of Contents for via pro

Page 1: ...via pro Instructions for use Solutions for better hearing ...

Page 2: ...ticular when one ear is not directly aidable for audiological medical reasons With the CE mark audifon GmbH Co KG confirms that the products specified in these operating instructions satisfy the requirements of the Medical Device Directive 93 42 EC and the R T TE Directive 2014 53 EC on radio and telecommunication terminal equipment In The Ear devices meet the above provisions although they do not...

Page 3: ... 5 2 Volume selection 17 5 5 3 Selecting the hearing programs 18 5 5 4 Changing the earwax protection filter 20 6 via pro S via pro P 21 6 1 Construction 21 6 2 Start up 22 6 3 Switching the hearing aids on and off 23 6 3 1 Multifunctional rocker switch 24 6 3 2 Volume selection 25 6 3 3 Selecting the hearing programs 26 6 4 Direct Audio Input optional 28 6 5 Care instructions 30 7 via pro IS via ...

Page 4: ...4 8 Automatic telephone program 37 9 Care instructions 39 9 1 Drying hearing aids 40 10 Troubleshooting 42 11 Environmentally friendly disposal 43 12 Service 44 Warranty card ...

Page 5: ...ead through the following operating and care instructions carefully to avoid malfunctions and faults If you follow these instructions your hearing aids will prove an invaluable help in your day to day communication with your surroundings and other people The specific model of your hearing aids is shown on the sticker on the packaging on the warranty card or printed on the hearing aids themselves I...

Page 6: ...ruments in environments in which there is a risk of explosion e g in mines or industrial installations with a risk of explosion Hearing aids are adjusted to the individual hearing loss of each wearer and should therefore only be used by this person If the hearing aid or tinnitus retraining instrument is worn by someone else this may damage the hearing Tinnitus retraining instruments should only be...

Page 7: ...placed close to magnetic storage media Please therefore keep magnets away from computers colour monitors television sets computer disks video cassettes audio cassettes and electronic devices Hearing aids and tinnitus retraining instruments are susceptible to impact Therefore avoid any heavy knocks e g by dropping the device To prevent damage to your devices please do not wear them in the following...

Page 8: ...ove the battery to increase its life expectancy to avoid leakage and to prevent corrosion on the battery contacts When not in use store your devices in the case provided Arrange for your devices to be checked regularly by a hearing care professional Transport and storage conditions Relative humidity between 10 and 60 Storage temperature must be between 20 C and 60 C Remove battery for storage Stor...

Page 9: ...e battery runs out Transmitters and receivers differ here in terms of their tone sequence Your hearing care professional will be pleased to demonstrate the different tone sequences We recommend you use audifon zinc air batteries Please follow the instructions on the battery packaging Please dispose of used batteries in the appropriate containers at your health care professional s premises Always s...

Page 10: ...t 2 cm coupling 38 45 105 110 100 8000 51 55 115 117 100 8000 Receiver unit S M via pro R Acoustic amplification 50 dB SPL HFA in dB Peak value in dB Max output sound intensity 90 dB SPL HFA in dB Peak value in dB Frequency range in Hz via pro S Acoustic amplification 50 dB SPL HFA in dB Peak value in dB Max output sound intensity 90 dB SPL HFA in dB Peak value in dB Frequency range in Hz 59 66 12...

Page 11: ...60118 7 2005 at 2 cm coupling Acoustic data via pro IS Acoustic amplification 50 dB SPL HFA in dB Peak value in dB Max output sound intensity 90 dB SPL HFA in dB Peak value in dB Frequency range in Hz 53 58 114 117 100 8000 via pro IS Acoustic amplification 50 dB SPL HFA in dB Peak value in dB Max output sound intensity 90 dB SPL HFA in dB Peak value in dB Frequency range in Hz 56 62 113 117 100 8...

Page 12: ...ude the following elements Note Your hearing aids may differ from the illustrations The markings on the transmitter Tx and receiver Rx can be found on the battery compartment inside the devices Receiver unit Dome Concha clip optional Microphone inlets Rocker switch Battery compartment and ON OFF switch 5 4 3 5 1 2 6 ...

Page 13: ...ting Open the battery compartment carefully with your fingernail at the opening edge and swing it right out Insert the battery in the battery compartment Make sure the symbol on the battery matches the symbol on the battery compartment Note If the battery is not inserted correctly the battery compartment will not close Please do not use force Do not open the battery compartment any further than in...

Page 14: ...ou close it The devices are switched on After a preset delay the first program will activate and the devices will be ready for use Switching off To switch off press the battery compartment out to the first detent position This is the OFF position If the devices will be out of use for a long time open the battery compartment fully and remove the battery Your devices are switched on and off via the ...

Page 15: ...e the concha clip optional in the concha and switch the device on by closing the battery compartment securely Hearing aid Concha clip optional Note Do not fit the receiver unit without the dome or power sleeve Do not use force Receiver unit ...

Page 16: ...the functions has been set for your devices Volume control Press briefly to adjust the volume see also 6 2 Program selector switch Press briefly to change the program see also 6 3 Volume control and program selector switch combined Press the switch briefly to adjust the volume and hold the switch down for approx 1 second to change the program easyclick If the easyclick feature is activated all ope...

Page 17: ...h your devices on they will be set at the volume programmed for you You can only increase or reduce the volume in steps and each time you press the switch you will hear audible confirmation Once you have reached the upper or lower volume limit you will hear a clear signal Note Volume control and program selection are optional functions Your hearing care professional will set your devices to your i...

Page 18: ...switch until you hear audible confirmation of the change of program The number of signals indicates the number of the selected program You can move up or down through the hearing situations via pro hearing aids feature automatic situation recognition i e the program is automatically adjusted to your hearing environment The hearing aids can recognise six different situations quiet speech in a quiet...

Page 19: ...d a telephone receiver with magnetic sticker to your ear This option can be enabled in addition to the Sound Dynamix hearing program Note Volume control and program selection are optional functions Your hearing care professional will set your devices to your individual requirements Hearing program 1 2 3 4 Description of setting ...

Page 20: ...aids function perfectly To replace the filter proceed as follows First remove the dome from the receiver unit and clean it Remove the changing tool from the filter dispenser and insert into the filter Remove the filter Turn the changing tool round so that the new filter is at the bottom Press the new filter with the changing tool into the filter opening of the device until it clicks into place The...

Page 21: ...include the following elements 6 via pro S via pro P 4 3 2 1 6 Note Your hearing aids may differ from the illustrations Ear hook Microphone inlet Rocker switch Marking transmitter receiver Battery compartment and ON OFF switch Battery compartment lock 5 1 5 6 4 Receiver Transmitter 5 3 1 2 ...

Page 22: ...g zinc air batteries remove the protective film and wait a few minutes before inserting From below push the battery compartment up until it clicks into the first detent position OFF position You should now be able to open it fully Insert the battery in the battery compartment Ensure that the symbol on the battery is visible when you have inserted it ...

Page 23: ...ter a preset delay the first program will activate and the hearing aids will be ready for use Switching off To switch off press the battery compartment out to the first detent position This is the OFF position see 6 1 If the hearing aids will be out of use for a long time open the battery compartment fully and remove the battery Battery compartment lock The battery compartment can be locked by sli...

Page 24: ...here which of the functions has been set for your hearing aids Volume control Press briefly to adjust the volume see also 6 3 2 Program selector switch Press briefly to change the program see also 6 3 3 Volume control and program selector switch combined Press the switch briefly to adjust the volume and hold the switch down for approx 1 second to change the program easyclick If the easyclick featu...

Page 25: ...olume set for you You can only increase or reduce the volume in steps and each time you press the switch you will hear audible confirmation Once you have reached the upper or lower volume limit you will hear a clear signal Note Volume control and program selection are optional functions Your hearing care professional will set your devices to your individual requirements easyclick automatically tak...

Page 26: ...switch between the hearing programs Simply hold down one end of the rocker switch until you hear audible confirmation of the change of program The number of signals indicates the number of the selected program You can move up or down through the hearing situations easyclick automatically takes over a change of program for a second hearing aid see section 6 3 1 key 1 2 3 key 3 2 1 Program change se...

Page 27: ...27 Note Volume control and program selection are optional functions Your hearing care professional will set your devices to your individual requirements Hearing program 1 2 3 4 Description of setting ...

Page 28: ...r hearing systems If necessary the battery compartment can be exchanged by your hearing care specialist Note Audio equipment with power supply must meet the standard IEC 60065 or IEC 60601 for riskless connection with the hearing aid The audio shoe is an optional accessory which is provided by your hearing care professional Connecting the Audio Input Socket Remove the flap of the audio contacts by...

Page 29: ...ull it down straightly Cover the audio contacts with the coverflap Connecting external sound sources and hearing aids Plug the connecter into the buttom of the Audio Input Socket Note Do not use force Please ask your hearing care professional when having trouble connecting ...

Page 30: ... plastic tubing attached to them must be detached from the ear hook before cleaning Only use recommended products for cleaning the ear adapter pieces In the case of hearing aids with a thin sound tube the screwed connection between the tube and device can be separated The dome is removed for cleaning with ear mold with thin sound tube and dome ...

Page 31: ...e the following elements Microphone inlets Battery compartment Volume control Program switch Note Your hearing aids may differ considerably from the illustration as they have been made according to your individual ear impressions 4 3 2 1 4 2 3 1 1 2 Receiver Transmitter ...

Page 32: ...ment carefully with your fingernail at the opening edge and swing it right out Insert the battery in the battery compartment Make sure the symbol on the battery matches the symbol on the battery compartment Note The battery compartment will not close if the battery is not inserted correctly In this case insert the battery correctly Do not try to open the battery compartment further than shown in t...

Page 33: ...ring aids on and off The hearing aids are switched on and off by closing or opening the battery compartment Hearing aids are switched on battery compartment closed Hearing aids are switched off battery compartment open on off ...

Page 34: ... volume slowly turn controller backwards Once you have reached the upper or lower volume limit you will hear a clear signal If the easyclick feature is activated all changes in program will be automatically transferred to the second hearing aid Your hearing aids can be operated from both sides 7 4 Volume selection right ear left ear ...

Page 35: ...h in interference noise wind and music Press the program switch on your hearing aids to run through the various hearing programs Each time you press the program switch the next hearing program will be activated An audible signal confirms each program change If the easyclick feature is activated all changes in program will be automatically transferred to the second hearing aid Your hearing aids can...

Page 36: ...d or replaced at regular intervals to protect the electronics of the hearing aids Changing the earwax protection filter 1 Take the changing tool and turn it with the threaded side into the filter ring 2 Remove the filter 3 Take the new filter with the changing tool out of the filter dispenser and insert into the filter opening of the device until it clicks into place Then simply remove the changin...

Page 37: ... disabled during this time Auto T Coil Automatic switching to the telephone loop program is designed for landline phones and only works with older telephones or phones which have been developed specially for use with telephone loops Affixing the optional magnetic sticker increases the reliability of the switching function Familiarise yourself with how the automatic telephone loop switching functio...

Page 38: ... the reliability of the switching function Familiarise yourself with how the automatic telephone program switching function works before making a call When you move the telephone receiver away from your ear again your hearing aids will return to the program previously in use Note Auto Phone and Auto T Coil are optional functions Your hearing care professional will set your devices to your individu...

Page 39: ...dry out on a daily basis audifon s Behind The Ear hearing aids are coated with a water repellent layer the nanoShield to prevent damage due to moisture Wearing a hearing aid or ear mold in the ear canal repeatedly results in soiling with earwax Regular cleaning is recommended for this reason Earwax can build up at the sound outlet openings particularly in the case of In The Ear devices and hearing...

Page 40: ...ram it switches itself off The drying station is operated with a single sensor button that is simple to use 9 1 Drying hearing aids Hearing aids should be dried after use every day and particularly after cleaning If you dry your hearing aids carefully this will greatly increase their service life You can proceed in one of two ways If you have an audifon dry star UV or dry go drying station you can...

Page 41: ...away from home Once connected for example to the USB port on your laptop you can start the drying program at the touch of a button The flow of warm air inside the audifon dry go will ensure reliable drying of your hearing aids At the end of the drying program the drying station switches itself off ...

Page 42: ...or flat the volume is not at the lowest setting increase the volume slightly if necessary the right program has been set change program if necessary the receiver unit earwax protection system is not blocked If this does not eliminate the fault consult your hearing care professional who will be pleased to help you Note Despite their EMC compatible design other electrical equipment may interfere wit...

Page 43: ...batteries must not be disposed of with your household waste Please return your old hearing aids and batteries to your hearing care professional for environmentally friendly disposal This is the person you should contact in the disposal chain for electronic waste ...

Page 44: ...44 12 Service Have your hearing aids checked regularly Date Hearing care professional Date Hearing care professional Date Hearing care professional ...

Page 45: ...45 Date Hearing care professional Date Hearing care professional Date Hearing care professional ...

Page 46: ...46 Date Hearing care professional Date Hearing care professional Date Hearing care professional ...

Page 47: ...47 Date Hearing care professional Date Hearing care professional Date Hearing care professional ...

Page 48: ...Warranty card User name Address City State ZIP Postcode Telephone Email Date of issue Model Size Serial Warranty Battery Model Size Serial Warranty Battery R L ...

Page 49: ...nty is void if you or any unauthorised third persons carry out modifications or improper repair Therefore always follow the safety and care instructions Proof of purchase must be provided as proof of warranty The date of purchase and the serial number must be clearly visible Warranty obligations will not result in extension of the warranty period nor will they trigger a new warranty period for the...

Page 50: ...any Art No 022802 002 338 3040 Revision date 06 2015 www audifon com audifon GmbH Co KG Werner von Siemens Straße 2 99625 Kölleda Germany Corporate Headquarters contact audifon com Phone 49 3635 4056 590 Fax 49 3635 4056 589 ...

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