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Returns and Warranty

The Audicus 100% Happiness Guarantee

If for any reason you are not satisfied with your Audicus hearing aid, you may return it within
45 days after ship date for a full refund of the original purchase price.

Note that we will not be able to maintain this guarantee if the hearing aid has been modi-
fied, tampered with, damaged or repaired by the user. Please see the return instructions on
the Audicus website.

Manufacturer Warranty

All our hearing aids come with a full 12 month manufacturer guarantee that covers manu-
facturing defects. The guarantee will not be valid if the hearing aid has been modified or
damaged by the user, or if the serial number has been altered, or if repairs have been made
without the consent and knowledge of Audicus.

If your hearing aid stops functioning correctly please contact us at Audicus.com,
[email protected] or 844-616-7284

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Summary of Contents for Oro

Page 1: ...Instruction Manual Alto Oro ...

Page 2: ...2 ...

Page 3: ...ocessing wireless features and an ergonomic shell design In addition it has Receiver in Canal Improved speech recognition Superior feedback and noise reduction Sleek award winning design Volume control The Oro is a sophisticated hearing aid programmed to your hearing loss If you have any questions feel free to contact us at 844 616 7284 or contact audicus com ...

Page 4: ...4 ...

Page 5: ...Remote Troubleshooting 31 On Off 14 Maintenance and Use 32 Wearing the Hearing Aid 15 Technical Information 35 Volume Adjustment 21 Returns and Warranty 36 Cleaning 19 FDA Information 37 Replacing the Wax Guard 22 Warnings and Side Effects 40 Basic Volume Remote 26 Contact Us 43 Basic Volume Remote Overview 27 Contents ...

Page 6: ... Changes volume Receiver Wire Connects the receiver to the system Dome Holds receiver in place and guides sound into ear Wax Guard Catches earwax to keep receiver clean Retention Guard Stabilizes hearing aid while in the ear Microphone Battery Door Red Right Ear Blue Left Ear Receiver Wire Dome Receiver Wax Guard Push Button Retention Guard ...

Page 7: ...am Shell Ear Domes What s Inside Number of domes will vary depending on your hearing loss Manual Size 312 Batteries Brush Wax Guard Replacement Tool Instruction Manual Magnetic end for extracting batteries ...

Page 8: ... cork in a wine bottle If too loose this can create a whooshing or whistling sound This can be solved by using a larger dome size 2 Decide if the Retention Guard helps The retention guard curls down towards the back and into the outer bowl of your ear to keep the hearing aid in place It s designed to provide extra stability but many customers don t find it necessary For questions on adjusting remo...

Page 9: ...unds you haven t heard in years initially sounds may be uncomfortably loud tinny or hollow The best way to acclimate to your hearing aids is to wear them regularly until the sound quality is comfortable and you have adjusted to the new sounds you ve been missing out on 2 Reprogramming Audicus offers free adjustments for the life of the hearing aid Most people don t require an adjustment but it can...

Page 10: ...e used for an extended period of time as it may leak and damage the device Low Battery Warning When your battery runs low the hearing aid will emit continuous beeps Battery Compartment The battery compartment is at the back of the hearing aid Gently pull the tab on the battery door until it opens Opening and closing the battery door does not require excessive force Batteries ...

Page 11: ...nserting the Battery 1 The Oro uses size 312 batteries Place battery into battery compartment with the sticker facing up Please wait as long as 15 minutes for for battery to begin working after the sticker is removed ...

Page 12: ... off the sticker from the new battery This activates the battery Please wait as long as 5 minutes for battery to develop full output 3 Close the battery compartment completely Your hearing aid is now ON Peel off the Sticker Batteries ...

Page 13: ...s according to federal and local regulations Never attempt to recharge batteries that are not rechargeable as this could result in an explosion Keep batteries away from sources of high temperature Keep batteries away from children and pets Do not carry batteries loose in your pocket or purse Do not place batteries in your mouth if swallowed consult a physician ...

Page 14: ...ched ON or OFF through its battery compartment When the battery door is closed the hearing aid is ON When the battery door is fully open the hearing aid is OFF When the hearing aid is not in use open the battery compartment in order to preserve battery power ON OFF ...

Page 15: ...t the hard casing is behind your ear and the wire is in front Wearing the Hearing Aid 2 Push the dome into your ear until it sits comfortably in the canal and the wire lies flat against the side of your head The dome should be snug inside the ear canal You should not see it if placed correctly ...

Page 16: ...lace the retention guard into the bowl of your ear If retention guard is too long remove dome and pull it off cut it To remove your hearing aid hold the wire and gently pull the dome out of your ear canal Tuck in the Retention Guard ...

Page 17: ...e broken domes If a dome becomes lodged in your ear contact a medical professional for removal If you feel physical discomfort or experience irritation contact Audicus and or a hearing professional Sizing Must Seal the Canal Wearing the Hearing Aid 1 Too much space between dome and canal 2 Space between dome and canal is reduced but still leaks out sound 3 Dome fits properly and seals the canal wh...

Page 18: ...the hearing aid if proper care is taken The receiver has a one year manufacturer warranty The receiver can only be replaced by Audicus About domes Always ensure that a dome is proper ly attached to the receiver If the dome remains in your ear have it removed by a medical professional Replace dome if it breaks or every 2 3 months Insert the receiver with the dome carefully and not too far into the ...

Page 19: ...19 Wearing the Hearing Aid 2 1 3 4 Flip the dome Pull with some force Pinch where the meets the tube To Remove the Dome ...

Page 20: ... Aid To Attach the Dome 1 Place new dome over the receiver 2 Press until the dome attaches onto the receiver 3 Make sure that the ear dome is securely fastened You should be able to tug it slightly without removing it 1 2 3 ...

Page 21: ...p to 5 louder Left button volume down to 10 softer Remote Control You can purchase an optional remote See Remote section of manual for details If you have a single Oro you can cycle between default volume and 5 louder steps using the push button After the loudest step your Oro returns to default volume If you have a pair of Oro s you can go up 5 steps in volume with the right push button from the ...

Page 22: ...g aids to prevent earwax from hardening Remove earwax with a soft tissue Keep hearing aid dry and clean at all times Do not submerge it in water or cleaning solution Hearing aid safe wipes are available for purchase at Audicus com Audicus provides a Clean Care service available at Audicus com Never use domes worn by someone else or if dirty torn or disfigured Only use original domes and receivers ...

Page 23: ...rd with the enclosed brush Replace wax guard as needed every 2 3 months You will occasionally have to change the wax guard when the hearing aid appears to be dead or weak Identify the receiver and wax guard replacement tool Receiver Side New New Wax Guard Replacement End Removal End A B ...

Page 24: ...24 To Replace the Wax Guard 1 Insert the Removal End of the tool into the used wax guard 2 Pull the wax guard out A 1 2 Replacing the Wax Guard ...

Page 25: ...on the replacement end of the tool into the receiver The tool may not fit if there is excessive wax buildup Please replace every 2 3 months 2 Once firmly inside the receiver tilt the tool to leave the wax guard inside the receiver 3 Wax guard should be flush in the canal tip B 1 2 3 ...

Page 26: ...y you use and experience your hearing aids Audicus offers two remotes A Basic Volume Remote or a more advanced Bluetooth Remote Bluetooth is only available for the Enhanced Clarity Oro If you would like to purchase a Basic or Bluetooth Remote please contact us at 844 616 7284 or contact audicus com ...

Page 27: ...dicator Light Basic Volume Remote Overview Feature Function Power Switch Turns remote on or off Volume Buttons Increases or decreases volume Program Button Cycle through programs upward Home Button Default to program 1 LED Indicator Light Indicates status of remote ...

Page 28: ... battery Turn on your remote by sliding the switch up To turn off slide the switch down LED Indicator Light Status Green Battery OK Red Low battery 10 Green for two seconds after switching on Ready to use No light after pressing button Dead battery Flashes Blue Full Battery ...

Page 29: ... See below Program 1 Smart Everyday 1 beep Program 2 Speech in Noise 2 beeps Program 3 Television 3 beeps Program 4 Telecoil Loop System 4 beeps The Smart Everyday program is an auto adaptive setting in which the hearing aid detects your environment and provides appropriate amplification based on those sounds around you The Speech in Noise program can be used in loud rooms or noisy environments to...

Page 30: ...m to listen to music Outdoor program or other environmental programs to help in specific situations This is at the user s request and is no charge as part of your Unlimited Tune Ups for life Changing Volume Press the or button to increase or decrease the volume When you have hit the highest or lowest volume setting you will hear a a double beep indicating there are no more adjustments to make From...

Page 31: ...tery Battery inserted incorrectly Hearing aids do not respond Remote is out of range Hearing aid battery is dead NEVER connect the remote to USB cable The USB port is used with a proprietary software used to pair it with the hearing system Remote Troubleshooting ...

Page 32: ...imming Always keep the aid protected when out in the rain If the hearing aid becomes wet remove the battery and ensure the aid is dry before using it again Never subject your hearing aid to hairspray sunscreen aftershave perfume gel cream or other cosmetic medical products In areas of high humidity periodically remove the hearing aid and put it in a warm place to dry out We recommend regularly dry...

Page 33: ...leave your hearing aid exposed to direct sunlight for an extended period of time Storage Always remove the battery from the hearing aid when not in use for extended periods Always store your hearing aid in its case in a clean and dry environment Keep your hearing aid away from children and pets Consider purchasing a UV Dry Box for storage from Audicus com ...

Page 34: ...uency field or shortwaves Electromagnetic field may impact the operation of a hearing aid Do not alter or attempt any repairs on the hearing aid as it will void the warranty Do not place your hearing aid in the microwave In some countries restrictions on the use of wireless equipment may apply consult local authorities for more information WARNING Choking hazard small parts ...

Page 35: ...hese limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation I...

Page 36: ...amaged or repaired by the user Please see the return instructions on the Audicus website Manufacturer Warranty All our hearing aids come with a full 12 month manufacturer guarantee that covers manu facturing defects The guarantee will not be valid if the hearing aid has been modified or damaged by the user or if the serial number has been altered or if repairs have been made without the consent an...

Page 37: ...t see your audiologist or hearing care professional immediately for modification of the hearing aid or earmold at the point of irritation A hearing aid or earmold may cause an accelerated accumulation of cerumen earwax Also in rare cases the otherwise nonallergenic material may cause a discharge from the ear allergic reaction or any other unusual condition Please seek immediate consultation with a...

Page 38: ...d health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otorhinolaryngologists The purpose of medical evaluation is to assure that all m...

Page 39: ...ee after which you may decide if you want to purchase the hearing aid or medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such waiver is not in your best interest and its use is strongly discouraged Children with Hearing Loss In addition to seeing a physician for a medical evaluation a child with hearing loss should be directed to an ...

Page 40: ...aid has been set up so that changes in volume and programs are synchronized One remote can be coupled with a single or a pair of aids If hearing aids are controlled by someone else s remote please contact Audicus If you purchase a single aid and decide to order a second you must send back the unit so that the aids can be coupled and synchronized also include the remote control If you purchase a re...

Page 41: ... 90 days Keep hearing aids out of the reach of children and pets Hearing aids should be used only as directed and adjusted by your trained hearing aid professional A hearing aid may stop functioning e g if the battery goes dead You should be aware of this possibility in particular if you are in traffic or otherwise depend on warning sounds Do not switch hearing aids between ears or allow others to...

Page 42: ...42 ...

Page 43: ...43 Contact Us Audicus Inc 40 Exchange Place Suite 1820 New York NY 10005 Tel 844 616 7284 Email contact audicus com www audicus com ...

Page 44: ...Rev 18A ...

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