TROUBLESHOOTING
Your watch is a very delicate and precise instrument. Although uncommon, sometimes
hard knocks or vibrations can cause the hands to move irregularly, and therefore display
the incorrect time, although the internal clock is keeping accurate time. You may notice
this if when setting the LCD to “Second” reading and found that it is not synchronized
with the Analog Second-hand. This shows the reference point of the Analog Second-hand
has changed and the watch needs to be reset. Please go to “Reset the Watch” for details.
Second-hand shifting
Watch Not Receiving Time Signal
Reason for not being able to receive the Time Signal include,
-Being outside of the radio signal area
-Being in a build up area
-Metal objects blocking the radio signal
-Interfere by computer monitor or TV
Ensure the watch is left by a window, as this gives the best reception, you may have to try
different windows in the house to see which is best. You can test this using reception
status test described earlier. Please note that reception is always better at night.
If your watch is unable to make contact with the radio signal, it will continue to function
in the same way as a standard watch. The time will then be corrected the next time your
watch receives the time signal.
Watch stop or runs 2 steps every 2 seconds
When Battery level is low, the LCD shows a flashing empty battery icon and the seconds hand
runs 2 steps every 2 seconds. If battery is not charge up in time, the hands stop to save battery
power at 12 o’clock. This is not a malfunction. Then you need to put the watch under direct
sunlight or cool fluorescent light until the hand resumes running. It may take few days if the
battery is too low.
The watch will automatically set itself once the battery level returns to normal. Please go to
“Charging the watch” for details.
Hour is wrong while Minute is right
If your Time Zone setting is incorrect, your watch will show you the wrong time. You
need to manually set it to the right Time Zone. Go to “Time Zone Setting” for details.
Second or Hour or Minute hands are wrong
Need to reset all hands to 12 o’clock. Go to “Reset the watch” for details.
Reset the Watch
1.
Make sure the watch is running second by second.
