background image

 

 

 

 

Troubleshooting, continued

 

 

Typically, failures are caused by arcing between the inner and outer electrodes, or between one 
electrode and ground.  This often occurs because of damaged tubes or dirty and/or wet conditions 
that have allowed carbon tracking to temporarily connect two electrodes and/or a grounding point 
electrically. 

1.  Inspect the enclosure and tube cap for tracking evidence. 

 

 
 

2.  Inspect each tube for cracks, pitting, or other degeneration of the dielectric material that causes 

the dielectric to fail and arcing to occur. 

 

 

3.  If physical inspection has not revealed the cause of failure, one may 

carefully 

observe the tubes 

as the ionization system is turned on to determine whether arcing is occurring at a particular 
tube.  The fuse will usually blow, again, but for a short time, one may observe the cause of the 
power surge in the form of a visual or audio cue. 

 

 

4.  It may be necessary to remove the tube(s) to ensure that the transformer is working properly in 

the absence of tubes.  If the fuse still blows, then the system should be serviced by a qualified 
AtmosAir technician. 

It is recommended to also check the output (high) voltage levels of the system when a fuse has 
blown and been replaced, in order to ensure that the transformer has not been irreparably damaged. 
If the voltages are lower than expected, check that all the connections are secure and rust-free; also 
check the supply voltage again. 

If the fuse continuously blows, or if the voltages are lower than expected, then the system should be 
serviced by a qualified AtmosAir technician. 

 

 

Otherwise, replace the damaged tube(s), clean and smooth any mounting plate or end cap carbon 
tracking, and return the system to service. 

 

 

~~

DO NOT 

open the enclosure, as this will void any warranties. ~~

 

 

If the cause of failure cannot be determined, please contact AtmosAir for further help. 

Summary of Contents for Matterhorn Series

Page 1: ...Installation Operations and Maintenance Guide Matterhorn Series...

Page 2: ...negative ions into the air stream to be treated The number and size of the ionization tubes used is dependent upon the airflow size of the space and severity of the pollution and odors The AtmosAir M...

Page 3: ...the unit s voltage rating is the same as the available voltage 220 250 VAC Install the ionization tube Gently pull the conductor strap back to allow the tube to turn freely screw the end screw of the...

Page 4: ...d flat to duct wall to retain backer plate to secure the plate to the duct Attach the Matterhorn series system using the six 6 35mm screws The studs on the backer plate will secure the Matterhorn seri...

Page 5: ...ctioning LED light may improperly indicate that the system is not functioning Be sure to disconnect from the mains power before performing maintenance or troubleshooting the system MaintenanceRequirem...

Page 6: ...placed once every 24 months at a minimum as the production efficiency slowly declines over time due to the stress caused by plasma and lack of cleanliness of the electrodes Old or excessively dirty tu...

Page 7: ...the power surge in the form of a visual or audio cue 4 It may be necessary to remove the tube s to ensure that the transformer is working properly in the absence of tubes If the fuse still blows then...

Page 8: ...cing effectiveness or worse the seal between the dielectric material and the cap may break 6 Once the tube is secure return the conductor strap to its normal position and ensure solid contact is made...

Page 9: ...the tube from the tube holder It is important to hold the tube only by the end cap not the core or mesh when first loosening the tube 6 Carefully remove the tube from the unit and release the conduct...

Page 10: ...essor It may be useful to remove the tubes for improved cleaning Cleaning the general area around the tubes to remove dust dirt and debris will keep the tubes clean longer CAUTION Do not immerse the t...

Page 11: ...ency and life of the tube The silicone seal between the tube and the cap keeps moisture from infiltrating the tube Excessive aluminum oxide build up on the inner electrode can decrease the strength of...

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