Atlona HD800 Troubleshooting Manual Download Page 8

Quick Setup Guide

www.atlona.com 

·

 Toll-Free 1.877.536.3976 

·

 International 408.962.0515 

·

 Fax 408.743.5622

7

Testing with HD800

Testing with DIS7-PROHD

IF

IF

Function

Function

Result

Result

Connection

Connection

Testing Cable
function

Testing Cable
function

Press Timing/Select button, OSDmenu will 
reveal forward/backward navigation for  
resolution settings. Cycle through desired  
patterns. Test Solid Red, Green, & Blue for 
visual color correctness

Press info/pattern button, OSD menu will 
reveal forward/backward navigation for 
resolution settings. Cycle through desired 
patterns. Test Solid Red, Green, & Blue for 
visual color correctness

Cycle through desired resolutions 
and timings to match intended 
source resolutions.

Press Timing/Select button, 

OSDmenu will reveal forward/

backward navigation for 

resolution settings.

If all LED’s are solid, cable has 

passed the test. If all LED’s 

are flashing, cable is NOT 

transferring signal properly 

and has failed the test.

If image is showing on the

DIS7 monitor, cable has

passed the test. If image is

discolored or not present the

cable has failed

If colors appear distorted or 

discolored, use the display’s 

calibration settings to adjust 

image settings.

If signal pathways are intact 

and functioning patterns 

can be seen on display

If display accepts 

resolution it will be 

displayed. If not screen 

will remain black.

If signal pathways are 

intact and functioning 

patterns can be seen 

on display

Cycle through desired resolutions 

and timings to match intended 

source resolutions.

Testing color
space or  
picture quality

Test signal path
(baluns)

Test signal path
(baluns)

Test signal path
(Matrix Switch)

Insert one end of

the HDMI cable to

HD800 input, insert the 

other end to the output

Insert one end of  

the HDMI cable to 

HD800 input, insert  

the other end into the  

DIS7-PROHD’s HDMI 

input

Insert HDMI cable to

HD800 output ,

insert the other end

to displays input

Connect baluns as directed 

from manufacturer. Connect 

HDMI cable between the 

HD800 output and the input 

of the balun transmitter.  

Connect the balun receiver  

to the DIS7-P R OHD’s  

HDMI input

Connect baluns as directed from manufacturer. 

Connect the HDMI output from the balun  

to the display. Connect HDMI cable between  

the HD800 output and the input of the  

balun transmitter.

Connect AV system 

completely. Connect HDMI 

cable between the HD800 

output and one of the inputs 

of the matrix switch. Set 

all outputs to display the 

HD800's input. Connect the 

DIS7-PROHD to the

Connect AV system completely. Connect 

HDMI cable between the HD800 output 

and one of the inputs of the matrix 

switch. Set all outputs to display the 

HD800's input

Test resolution and  
timing compatibility  
of display

Test signal path
(Matrix Switch)

DIS7-PROHD

Summary of Contents for HD800

Page 1: ...Atlona HDMI Troubleshooting Guide ...

Page 2: ...any DVI or HDMI video system HD800 Basic Operation HDMI Cable HDMI Cable HDMI Cable Category cable in wall HD 800 HD 800 HDTX HDRX AT DIS7 PROHD HDMI Cable EDID information displayed on screen HD 800 Display Typical usage of an HD800 is to allow users to diagnose specific resolution video timing EDID and color space issues in any DVI or HDMI video system It features an HDMI output as well as an HD...

Page 3: ...on to scroll forward or press Info Pattern to scroll backwards through pattern options To view all 19 options resolution MUST be set to 720p Only 10 options available in all other resolutions Display EDID Information Insert HDMI Cable to HD800 output insert the other end to display s input Turn on HD800 Press Timing Select button OSD menu will reveal forward backward navigation for resolution sett...

Page 4: ...to resolve EDID issue Typical placement of an HDSync is between source and display that is having HDMI troubleshooting issues In a bigger HDMI system HDMI Matrix AV receivers and or multiple HDMI splitters repeaters switchers etc Atlona recommends to still place HDSync directly after source as a pass thru configuration See illustrations X X X X HDMI Media Player Set top Box Display HDMI HDMI Set t...

Page 5: ...ly exchanged so the error occurs Solution Use an HDSync to re capture the EDID of the display Fig 2 and present it again to the source or use on of HDSync s position 6 to record EDID s to match your source content Troubleshooting Issue 3 Multiple sources hooked up to switcher splitter AV Receiver and to multiple TV s Challenge Customer connects multiple sources media players set top boxes Blu Rays...

Page 6: ...ID or update firmware with the included software in this mode Learn 1 Connect the HDSync Display HDMI port to the displays HDMI port 2 Plug in the 5V DC power supply to the HDSync and wall 3 Turn on the display 4 Turn the HDSync rotary to mode 6 Status LED will blink while learning the EDID 5 When LED stops blinking the EDID learn is complete Leave the EDID rotary on mode 6 To relearn or learn a d...

Page 7: ...ing Leave the dial set on position 6 NOTE DO NOT let the rotary arrow pass by Mode 5 which will erase the EDID just learned and restore the default EDID HDSync Dial Modes 1 2 3 1 Connect a 9 pin to 9 pin cable to a computer to use the included software 2 Connect to an HDMI or DVI with adapter source 3 EDID rotary for switching between EDID modes Mode 0 1080p 2Ch audio Mode 1 1080p Multichannel aud...

Page 8: ...n display If display accepts resolution it will be displayed If not screen will remain black If signal pathways are intact and functioning patterns can be seen on display Cycle through desired resolutions and timings to match intended source resolutions Testing color space or picture quality Test signal path baluns Test signal path baluns Test signal path Matrix Switch Insert one end of the HDMI c...

Page 9: ...Battery AT BAT DIS7PRO AT HD800 Portable size and battery operated HDMI generator Supports 13 Testing Patterns which includes 6 x 3D and over 20 resolutions EDID Reading function allows user to view display s capabilities video audio formats HDMI in HDMI for passthru EDID reading AT HDSYNC HDMI 1 3c DVI 1 0 and HDCP 1 1 compliant Built in default EDID Able to read and store the EDID of monitors pr...

Reviews: