Voicemail Service
With Atlantic Broadband Voicemail service, you’ll never miss an important call,
whether you’re out of town or on the other line. You can listen to your Voicemail
through any computer connected to the Internet at:
phonemanager.atlanticbb.net.
Check out Online Phone Manager on page 22.
Voicemail service features
- Listen to messages at home,
away from home or online
- Message playback controls (rewind/
fast forward)
- Send messages to other
Atlantic Broadband users
- Create multiple personal greetings
- Activate and manage
multiple mailboxes
- Advanced mailbox management tools
- Spanish language menu option
Notification via email
You can opt to get email notification of new Voicemail messages.
To set up this email notification, you must use our Online Phone Manager at:
phonemanager.atlanticbb.net.
Turning email notification on/off
1. Dial
*86
.
2. Follow prompts.
Using our Online Phone Manager
You can also use our Online Phone Manager to receive notification of new
Voicemails or to get copies of Voicemail messages via your email. For more
information, please go to Page 22.
Accessing your Voicemail
From home
1. Dial
*86
.
2. When prompted,
enter your PIN, and
then press
#
.
Away from home
1. Dial your Atlantic Broadband
phone number.
2. Press
#
anytime during your
recorded greeting.
3. When prompted, enter your PIN,
then press
#
.
Remote Call Forwarding
Remote Call Forwarding (RCF) allows you to call into the designated 11-digit
access phone number from a phone other than your own to get to the remote call
forward system prompts.
In order to activate this feature you must set up your PIN:
1. From your registered phone, lift the receiver and wait for dial tone.
2. Dial
*79
.
3. Press
4
and follow the system prompts.
To activate Remote Call Forward:
1. Lift the receiver from your registered phone and wait for dial tone.
2. Dial
*39
. The system plays an announcement to confirm that the feature is
enabled.
3. Hang up the phone.
To call forward calls from your remote phone:
1. Lift the receiver from your remote phone and wait for dial tone.
2. Dial the access number provided by your Atlantic Broadband service
provider.
3. Dial your 10-digit registered phone number. The system prompts you to
enter your 4-digit PIN.
4. Enter your 4-digit PIN and follow the system prompts to forward calls.
To disable the feature:
1. Lift the receiver from your registered phone and wait for dial tone.
2. Dial
*59
to disable the ability to dial in remotely.
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