42 Reference
Troubleshooting
Your board is a complex electronic device and can only be
repaired by authorized technical personnel with special
equipment. Do not attempt to change or repair any parts of this
product. Doing so will render your warranty invalid.
If you experience a problem using the Fire GL 8700, check the
following sections for advice on how to solve your problem.
Technical Support and FAQs
You may find information on Technical Support, as well as
F
requently
A
sked
Q
uestions and their answers at the web sites
of ATI Inc. Go to www.ati.com and select
Tech.
Support
.
No image appears on monitor when computer system is
turned on
•
Make sure that the Fire GL 8700 is firmly seated and
lined up properly in its AGP slot, and that the monitor
cable is firmly and correctly connected to the card. For
more information, please refer to
Installing the
Hardware.
•
Make sure that your computer and monitor are plugged
into electrical outlets and receiving power.
•
Is the monitor turned on and receiving power?
Screen image defects appear
Check if your monitor supports the resolution, horizontal (kHz)
and vertical (Hz) refresh rates as required by the graphics card.
Check for your current resolution, refresh rate, and color depth
settings in the
Settings
and
Monitor
dialogs of the
Display
Properties.
Warning!
Be sure that both video card and monitor
support resolution and refresh rates you select.
Incompatible resolution/refresh rate selection may
result in monitor damage. Refer to your monitor's
documentation for recommended resolutions and
refresh rates.
