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VC1280 User Manual

17

Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:

When a firmware upgrade is manually aborted.

When the mainboard firmware upgrade fails.

When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the device.

2. Connect the RS-232 cable to the 

RS-232 Serial Port

.

3. Repeat the upgrade procedure.

Summary of Contents for VC1280

Page 1: ...2 Port 4K HDMI VGA to HDMI Converter Switch VC1280 User Manual www aten com ...

Page 2: ...ications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Warning Operation of this equipment in a resident...

Page 3: ...e defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the resp...

Page 4: ...0 2 Port 4K HDMI VGA to HDMI Converter Switch 1 RS 232 Terminal Block 1 Power Adapter 1 User Instructions Note Make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer ...

Page 5: ...ents 3 Considerations 3 Compatible Products 3 Components 4 Front View 4 Rear View 5 Top View 6 2 Hardware Setup Mounting the VC1280 Unit 7 Wall Mounting 7 Rack Mounting 7 Connecting the VC1280 Unit 8 3 Operation Selecting the Input Mode 9 Source Input Operation 9 Source Switch Pushbutton 10 RS 232 Commands 10 4 The Firmware Upgrade Utility Introduction 11 Downloading the Firmware Upgrade Package 1...

Page 6: ...VC1280 User Manual vi Appendix Safety Instructions 19 General 19 Rack Mounting 21 Technical Support 22 International 22 North America 22 Specifications 23 Limited Warranty 25 ...

Page 7: ...hapter 3 Operation explains the source input operation using the source switch pushbutton and RS 232 commands and its limitations Chapter 4 The Firmware Upgrade Utility explains the source input operation using the source switch pushbutton and RS 232 commands and its limitations An Appendix provides a list of safety instructions and precautions contact information for ATEN technical support produc...

Page 8: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next Fo...

Page 9: ... The VC1280 offers three source switching modes HDMI VGA and AUTO it allows you to switch rapidly and intuitively via a pushbutton for real time use When the VC1280 operates on the AUTO input mode it transmits the first detected input to the HDMI display and automatically switches to a newly plugged in source when it detects the signals Without any software or driver installation required the VC12...

Page 10: ... Color 4K HDCP 1 4 compatible Superior video quality up to 4K 3840 x 2160 30Hz RS 232 Channel Transmission allows you to connect to serial terminals or serial devices for firmware upgrade Supports Auto Switch the VC1280 automatically switches to a newly plugged in source Supports Consumer Electronic Control CEC Plug and play no software or driver installation required Quality and durable metal enc...

Page 11: ...ice Considerations The maximum transmission distance varies at different parts of the transmission Compatible Products The VC1280 is compatible with a wide range of ATEN video splitters video switches and video extender transmitters Visit our official web site for more details Connection Interface Distance Computer to the VC1280 VGA 1 8 m HDMI 3 m VC1280 to the display HDMI 3 m ...

Page 12: ...uto Switch HDMI and VGA input mode The input mode status is indicated by the three LEDs to the right of this pushbutton For details see Top View page 6 5 Auto LED When LED lights orange it means the VC1280 is in Auto mode For more details see Source Input Operation page 9 6 HDMI LED When LED lights orange it means the VC1280 is in HDMI mode For more details see Source Input Operation page 9 7 VGA ...

Page 13: ...View No Component Description 1 HDMI Out Port Connects to the HDMI In port on the display device 2 RS 232 Port Connects to an RS 232 main controller such as a PC or Control system 3 Power Jack Connects to the Power Adapter 2 3 1 ...

Page 14: ...ails on LED indication No LED Indication Description 1 VGA Input Status LED Lights green The VGA signal is stable 2 HDMI Input Status LED Lights green The HDMI signal is stable 3 Power LED Lights green The unit is receiving power Note The Power and Link LED blink at the same time to indicate that the firmware upgrade is in progress 1 2 3 ...

Page 15: ...sing the built in mounting brackets Rack Mounting Use the VE RMK 1U Rack Mount Kit to rack mount the VC1280 For more information about this accessory go to www aten com products 1 Please review the safety information regarding the placement of this device in Safety Instructions page 19 2 Do not power on the VC1280 until all the necessary hardware is connected ...

Page 16: ...our video source device using a VGA cable To transmit audio connect the Audio In Port on your VC1280 to the Audio Jack from your video source 3 Connect the HDMI Out Port on the VC1280 to the HDMI In Port on your HDMI display projector using an HDMI cable 4 Optional For RS 232 serial transmission and source switch control via RS 232 commands connect your computer or control system to the terminal b...

Page 17: ...lugged in at the same time Automatically switches to a newly detected input to the connected receiver Automatically switches to the remaining port when one of the HDMI VGA In ports is unplugged Note You can disable this part of the Auto Switch mode automatic input switching using an RS 232 command For more details see RS 232 Commands page 10 HDMI LED lights orange The VC1280 only transmits HDMI so...

Page 18: ... command to execute a task For example to enable automatic switching type swmode next and then press Enter Task Command Control Input Port Enable automatic input switching swmode next N A N A Disable automatic input switching swmode off N A N A Set the unit to the HDMI mode sw i 01 Set the unit to the VGA mode sw i 02 View the current input mode settings read N A N A Note Press Enter to execute a ...

Page 19: ... upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 On our Website go to Download Firmware and choose the device model or from the VC1280 product page under the Resources tab select Firmware A list of available firmware upgrade packages appears 2 Choos...

Page 20: ...t of your VC1280 using the RS 232 Terminal Block provided in the package 2 Unplug the VC1280 s power adapter 3 Press the Source Switch Pushbutton and plug the power adapter into the VC1280 to power the unit 4 If successful the Status LEDs that indicates the VGA HDMI and power status will start to flash Now you can start the upgrade process as explained on the next page RS 232 Terminal Block ...

Page 21: ...ade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement click the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears The devices capable of being upgra...

Page 22: ...while the upgrade is in process If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel ...

Page 23: ...nable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not Status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar ...

Page 24: ...p flashing and a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed ...

Page 25: ...pgrade recovery When a firmware upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the device 2 Connect the RS 232 cable to the RS 232 Serial Port 3 Repeat the upgrade procedure ...

Page 26: ...Chapter 4 The Firmware Upgrade Utility 18 This Page Intentionally Left Blank ...

Page 27: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 28: ...short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been...

Page 29: ...nto or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack includin...

Page 30: ...and Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documen...

Page 31: ...mpatible Consumer Electronics Control CEC Max Resolutions Distances Video Input 3 m HDMI 3840 x 2160 30Hz 1 8 m VGA HDB 15 1920 x 1200 Video Output 3 m HDMI 3840 x 2160 30Hz Audio Input 1 x HDMI Type A Female Black 1 x 3 5mm Stereo Audio Jack Female Green Control RS 232 Connectors 1 x Terminal Block 3 Pole Baud Rate 19200 Data Bits 8 Stop Bits 1 no parity and flow control Switches Video Input Port...

Page 32: ...rature 0 40 C Storage Temperature 20 60 C Humidity 0 x 80 RH Non Condensing Physical Properties Housing Metal Weight 0 43 Kg 1 04 lb Dimensions L x W x H with Bracket 14 32 x 12 30 x 3 00 cm 5 64 x 4 84 x 1 18 in Dimensions L x W x H without Bracket 13 60 x 10 10 x 2 90 cm 5 35 x 3 98 x 1 14 in Function Specifications ...

Page 33: ... provide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product f...

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