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Limited Hardware Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials
and workmanship for a Warranty Period of two [2] years (warranty period may
vary in certain regions/countries) commencing on the date of original purchase.
This warranty period includes the LCD panel of ATEN LCD KVM switches. Select
products are warranted for an additional year (see
A+ Warranty
for further
details). Cables and accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If
a product is defective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are replaced, the replacing articles shall
become customer property and the replaced articles shall become the property of
ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/