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ATEN UEH4002A, User Manual

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UEH4002A User Manual

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About this Manual

This User Manual is provided to help you get the most from your system. It 
covers all aspects of installation, configuration and operation. An overview of 
the information found in the manual is provided below.

Chapter 1, Introduction, 

introduces you to the UEH4002A system. Its 

purpose, features and benefits are presented, and its front and back panel 
components are described.

Chapter 2, Hardware Setup, 

describes how to set up your installation. 

Diagrams showing the necessary steps are provided.

An Appendix, 

which provides specifications and other technical information 

regarding the UEH4002A.

Summary of Contents for UEH4002A

Page 1: ...4 port USB 2 0 CAT 5 Extender User Manual UEH4002A www aten com...

Page 2: ...rmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the followin...

Page 3: ...tive following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages res...

Page 4: ...r dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been a...

Page 5: ...Rear View 5 UEH4002AR Front View 7 UEH4002AR Rear View 7 2 Hardware Setup Cable Connection 9 Installation Diagram 10 Checking the Installation 11 Appendix Safety Instructions 13 Technical Support 15 I...

Page 6: ...und in the manual is provided below Chapter 1 Introduction introduces you to the UEH4002A system Its purpose features and benefits are presented and its front and back panel components are described C...

Page 7: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lis...

Page 8: ...UEH4002A User Manual viii This Page Intentionally Left Blank...

Page 9: ...the computer The UEH4002A provides a durable high quality connection that harnesses the full capability of the USB 2 0 standard to ensure reliable data communication A true plug and play solution the...

Page 10: ...ices up to 480 Mbps Operates with all USB peripherals flash drives keyboards mice webcams interactive whiteboards and more ExtremeUSB supports transparent USB 2 0 signals and true plug and play no sof...

Page 11: ...evice Cat 5e Unshielded Twisted Pair UTP cable with two RJ 45 connectors surface cabling OR Cat 5 cabling with two information outlets and two Cat 5 patch cords with RJ 45 connectors premise cabling N...

Page 12: ...H4002A User Manual 4 Operating Systems Supported operating systems are shown in the tables below OS Version Windows XP 7 8 8 1 and 10 Linux RedHat 6 0 and higher SuSE 8 2 and higher Mac OS 9 and highe...

Page 13: ...Chapter 1 Introduction 5 Components UEH4002AL Front View UEH4002AL Rear View 1 2 3 4 5 6 7 8...

Page 14: ...4 Activity LED The Activity LED lights amber to indicate data is being transmitted between the Local and Remote units The LED will blink intermittently with or without a USB device connected When the...

Page 15: ...Chapter 1 Introduction 7 UEH4002AR Front View UEH4002AR Rear View 2 3 4 5 1 6 7 8 9...

Page 16: ...ate the UEH4002A is properly connected to the host PC 5 Activity LED The Activity LED lights amber to indicate data is being transmitted between the Local and Remote units The LED will blink intermitt...

Page 17: ...onnect the Local unit s USB Type B Port to a USB port on the computer 2 Connect one end of a Cat 5e Ethernet cable to the Local unit s Link port 3 Connect the other end of the Cat 5e Ethernet cable to...

Page 18: ...UEH4002A User Manual 10 Installation Diagram 1 4 3 2 5 Cat 5 6e Ethernet Cable...

Page 19: ...For Mac OS X users open the System Profiler to confirm that the UEH4002A has installed correctly In the left hand column under Hardware select USB and inspect the right hand panel If the UEH4002A has...

Page 20: ...UEH4002A User Manual 12 This Page Intentionally Left Blank...

Page 21: ...ation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The devi...

Page 22: ...s or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur...

Page 23: ...Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the...

Page 24: ...Devices Supported N A 4 USB Devices Maximum USB Devices Supported N A Up to 30 Devices Power Consumption Bus Powered Self Powered DC 5V 15W Environmental Operating Temp 0 50 C 0 50 C Storage Temp 20...

Page 25: ...n Local unit are off The Local unit is not receiving enough power from the USB port 1 Ensure that the USB connection between the local and host computer is properly installed 2 Move the USB connector...

Page 26: ...computer 5 Reconnect the Remote unit to the AC power adapter 6 In the Universal Serial Bus controllers section of Device Manager check that the UEH4002A is recognized as a Generic USB Hub UEH4002Auni...

Page 27: ...to the UEH4002A Connect the UEH4002A to the computer 6 If the second device does not operate the UEH4002A may be malfunctioning Contact technical support for assistance 7 If the second device does ope...

Page 28: ...Remote units blink intermittently Firmware mismatch between the Local and Remote 1 Use a different Local Remote pair which have the same firmware revision 2 Upgrade the Local Remote firmware contact...

Page 29: ...provide a repair service without charge during the Warranty Period If a product is defective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 r...

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