ATEN UEH4002 User Manual Download Page 9

UEH4002 User Manual

6

Connecting the Local unit to the Remote 
unit

Note: 

To ensure proper operation, it is recommended that only Cat 5 or better, Unshielded 

Twisted Pair (UTP) cabling be used to connect the Local unit to the Remote unit. The 
cabling must have a straight-through conductor configuration with no crossovers and 
must be terminated with 8 conductor RJ45 connectors at both ends. The combined length 
of any patch cords using stranded conductors must not exceed 10m. 

With Surface Cabling

1. Plug one end of the Cat 5 cabling (not included) into the Link port (RJ45) on the Local 

unit.

2. Plug the other end of the Cat 5 cabling into the Link port (RJ45) on the Remote unit.

With Premise Cabling

1. Plug one end of a Cat 5 patch cord (not included) into the Link port (RJ45) on the 

Local unit.

2. Plug the other end of the patch cord into the Cat 5 information outlet near the host 

computer.

3. Plug one end of the 2nd Cat 5 patch cord (not included) into the Link port (RJ45) on 

the Remote unit.

4. Plug the other end of the 2nd patch cord into the Cat 5 information outlet near the 

USB device.

Checking the Installation

1. On the Local and Remote units, check that the Power, Host, and Link LEDs are on 

and that the Activity LED is blinking. If the Link LED is permanently off, then the 
cabling between the Local and Remote unit is not installed properly or is defective.

2. For Windows users (2000, XP, Vista, Windows 7), open Device Manager to confirm 

that the UEH4002 has installed correctly. Expand the entry for Universal Serial Bus 
controllers by clicking the + sign. If the UEH4002 has been installed correctly, you 
should find it listed as a “Generic USB Hub”.

3. For Mac OS X users, open the System Profiler to confirm that the UEH4002 has 

installed correctly. In the left hand column under Hardware, select “USB” and inspect 
the right hand panel. If the UEH4002 has been installed correctly, you should find it 
listed as a “Hub” under the USB High-Speed Bus/USB Bus.

4. If the UEH4002 is not detected correctly or fails to detect, please consult the 

Troubleshooting Guide. 

Note:

1. To open System Profiler in OS X: Open the Finder, select Applications, then 

open the Utilities folder and double click on the System Profiler icon. 

2. To open Device Manager in Windows 2000 or XP: Right click “My Computer” 

then select: Properties >> Hardware tab >> Device Manager. 

3. To open Device Manager in Windows Vista or Windows 7: Open the Start 

menu, right click on “Computer” then select: Manage >> Device Manager.

Summary of Contents for UEH4002

Page 1: ...Cat 5 USB 2 0 Extender UEH4002 User Guide www aten com...

Page 2: ...the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver...

Page 3: ...stalling the Remote unit 5 Connecting the Local unit to the Remote unit 6 Checking the Installation 6 Connecting a USB Device 7 Compatibility 7 Troubleshooting 7 Specifications 10 Limited Hardware War...

Page 4: ...Cat 5 cabling with two information outlets and two Cat 5 patch cords with RJ45 connectors if using premise cabling Note All references to Cat 5 cable in this document represent the minimum requiremen...

Page 5: ...002 system is properly enumerated on the host PC 4 Activity LED Amber Indicates activity when data transmission is active between Local and Remote LED blinks intermittently with or without a USB devic...

Page 6: ...owered off Orange when the Remote unit detects an overcurrent condition and the attached USB device attempts to draw more than the 500mA current 3 Power LED Blue LED turns on when power is supplied Of...

Page 7: ...UEH4002 User Manual 4 7 Power Port Connects to the AC power supply Required at Remote for proper operation 8 Link Port RJ45 Accepts RJ45 connector for Cat 5 cabling or better...

Page 8: ...ng premise cabling ensure Cat 5 cabling is installed between the two locations with Cat 5 information outlets located near both the computer and the USB device s and the total length including patch c...

Page 9: ...d Remote units check that the Power Host and Link LEDs are on and that the Activity LED is blinking If the Link LED is permanently off then the cabling between the Local and Remote unit is not install...

Page 10: ...t for further assistance PROBLEM CAUSE SOLUTION All LEDs on Local unit are off The Local unit is not receiving enough power from the USB port or the optional Local AC adapter 1 Ensure that the USB con...

Page 11: ...ting system from Suspend Standby mode see your operating system s documentation 2 Attach a USB device to the UEH4002 All LEDs on both the Local unit and Remote unit are on but the USB device does not...

Page 12: ...device documentation and power your USB device with the additional USB device manufacturer supplied power supply if available Device LED is orange and units are no longer functioning Overcurrent cond...

Page 13: ...s 2 0 1 1 High Full Low Speed 2 0 1 1 High Full Low Speed Maximum USB Devices Supported N A Direct 4 devices Cascaded 3 hubs 11 devices Power Consumption DC 5V 2 5W DC 5V 2 5W Environmental Operating...

Page 14: ...Liability The hardware warranty set forth in this agreement replaces all other warranties ATEN expressly disclaims all other merchantability and fitness for a particular purpose and non infringement...

Page 15: ...age The repaired or replaced item will be shipped to you at ATEN s expense not later than sixty days after ATEN receives the defective product Address the returned product to ATEN Technology Inc 19641...

Page 16: ...grity to support high speed communications USB Cables USB cables have two distinct connectors The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hu...

Page 17: ...UEH4002 User Manual 14 Table 2 T568B Wiring PIN PAIR WIRE CABLE COLOR 1 2 1 WHITE ORANGE 2 2 2 ORANGE 3 3 1 WHITE GREEN 4 1 2 BLUE 5 1 1 WHITE BLUE 6 3 2 GREEN 7 4 1 WHITE BROWN 8 4 2 BROWN...

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