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Chapter 5.

The Firmware Upgrade Utility

T

his chapter explains the use and function of the Firmware Upgrade Utility: how to get
the firmware upgrade files; and how to complete the process successfully.

Introduction

Purpose

The purpose of the Windows-based Firmware Upgrade Utility
(FWUpgrade.exe) is to provide an automated process for make upgrad-
ing the KVM switch’s firmware as smooth and painless as possible.

The Utility comes as part of a Firmware Upgrade Package that is specific
for each device.

As new firmware revisions become available, new firmware upgrade
packages are posted on our web site:

http://www.aten.com.tw/basic/download.html

Check the web site regularly to find the latest packages and information
relating to them.

2003-11-18

5-1

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Summary of Contents for Master View Slideaway ACS-1208AL

Page 1: ...User Manual ACS 1208AL ACS 1216AL...

Page 2: ...ts are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency e...

Page 3: ...omponents are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully...

Page 4: ...nstallation 2 1 Daisy Chaining 2 2 Hot Plugging 2 5 Port ID Numbering 2 6 Powering Off and Restarting 2 7 Port Selection 2 7 3 Hotkey Operation Hotkey Port Access 3 1 Invoking Hotkey Mode 3 1 Selectin...

Page 5: ...ical Information ACS 1208AL ACS 1216AL Connection Tables A 1 ACS 1208AL A 1 ACS 1216AL A 2 OSD Factory Default Settings A 2 Specifications A 3 Clear Login Information A 4 Troubleshooting A 5 Limited W...

Page 6: ...llation from a basic single stage hookup to a complete 32 switch daisy chained operation Chapter 3 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your...

Page 7: ...or anything that appears inside of them just press the key For example if a procedure tells you to type Install Enter You should type the word Install in either upper or lower case then press the Ente...

Page 8: ...Notes ACS 1208AL ACS 1216AL User Manual viii...

Page 9: ...ol up to 8 or 16 computers respectively As many as 31 additional Master View units can be daisy chained to each other so that up to 512 computers can all be controlled from a single keyboard monitor m...

Page 10: ...ith incompatibility problems Access to any computer connected to the installation is easily accom plished either by entering Hotkey combinations from the keyboard or by means of a powerful mouse drive...

Page 11: ...OSD Menus w Auto Scan Feature for Monitoring User Selected Computers w Hot Pluggable Add or Remove Computers Without Having To Power Down the Switch w Daisy Chained Station Positions Auto Sensed No Ma...

Page 12: ...pin 4 and Ground on pin 3 or a 5 pin DIN AT Style keyboard port with 5V DC on pin 5 and ground on pin 4 See the note under Cables on p 1 5 Cables Substandard cables may damage the connected devices o...

Page 13: ...cables Attempts to do so will not work 2 If your computer uses an AT style keyboard socket you will need to purchase a PS 2 to AT keyboard adapter Part No 2A 106 or any standard keyboard adapter in or...

Page 14: ...o Ports 9 16 There are two LEDs for each Port The one on the left is the On Line LED the one on the right is the Selected Port LED M An On Line LEDs light ORANGE to indicate that the computer attached...

Page 15: ...There are rack mounting brackets attached to each corner of the unit Refer to Appendix C for rack mounting details 8 Touchpad 9 LCD Display Controls The LCD On Off Switch is located here as well as bu...

Page 16: ...t only KVM cables designed to work with this switch can plug in see the Cables section on p 4 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computer...

Page 17: ...inistrator s computer to the ACS 1208AL ACS 1216AL see p 5 2 plugs into this RJ 11 connector 6 Firmware Upgrade Recovery Switch During normal operation and while performing a fimware upgrade this swit...

Page 18: ...the OSD considers the optimum values Brightness Adjusts the background black level of the screen image Contrast Adjusts the foreground white level of the screen image Phase Adjusts the vertical size...

Page 19: ...cessary Single Stage Installation In a Single Stage installation there are no additional switches daisy chained down from the first unit To set up a single stage installation do the following 1 Use KV...

Page 20: ...Therefore ACS 1208A and ACS 1216A switches are used instead These are similar in all respects to the ACS 1208AL and ACS 1216AL except that they come in standard housings without the built in Slideaway...

Page 21: ...ps for any additional Master View units you wish to add to the chain 5 Power up the installation according to the following procedure a Plug in the power adapter for the First Station Wait a few secon...

Page 22: ...ACS 1216AL ACS 1216A ACS 1216A ACS 1208AL ACS 1216AL User Manual 2 4...

Page 23: ...ions by simply unplugging from the old parent and plugging into a new one After you do in order for the OSD menus to correspond to the change you must reset the Station IDs in the OSD See RESET STATIO...

Page 24: ...he first daisy chained unit ACS 1208A ACS 1216A has a Station Number of 02 etc 2 The daisy chained ACS 1208A ACS 1216As have front panel LEDs that display their Station IDs M The Port Number is a two...

Page 25: ...he switch will still receive power from the computers 2 Wait 10 seconds then plug the Station back in 3 After the Station is up Power On the computers Note If you have shut down more than one Station...

Page 26: ...Notes ACS 1208AL ACS 1216AL User Manual 2 8...

Page 27: ...ctlyfromthekeyboard TheACS 1208AL ACS 1216AL provides the following Hotkey Port Control features M Selecting the Active Port M Auto Scanning M Skip Mode Switching Invoking Hotkey Mode All Hotkey opera...

Page 28: ...tions that follow can be input Pressing Esc exits Hotkey Mode Selecting the Active Port Each CPU port is assigned a unique Port ID see Port ID Numbering p 2 6 You can directly access any computer on t...

Page 29: ...the OSD F3 SET function see p 4 7 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combination 1 Invoke Hotkey Mode see p 3 1 2 Key in T n...

Page 30: ...is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you were to Exit Auto Scan Mode scanning would start over from t...

Page 31: ...ent port to the first accessible port previous to it See Scan Skip Mode p 4 7 for information regarding accessible ports Skips from the current port to the next accessible port Skips from the current...

Page 32: ...s the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan Mode When Auto Scan Mode is in effect P or Left Click pauses Auto Scanning When Auto Scanning is paused pressin...

Page 33: ...method the Ctrl keys must be on the same side both left or both right The OSD incorporates a two level Administrator User password system Before the OSD Main Screen comes up a login dialog box appear...

Page 34: ...t bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the Administrator for the currently logged in User are visible see SET ACCESSIBLE POR...

Page 35: ...n the Main Screen the screen will scroll w To activate a port Double Click it or move the Highlight Bar to it then press Enter w After executing any action you automatically go back to the menu one le...

Page 36: ...ess Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name o...

Page 37: ...the ports on the installation QVIEW Lists only the ports that have been selected as Quick View Ports see SET ACCESSIBLE PORTS p 4 10 POWERED ON Lists only the ports that have their attached computers...

Page 38: ...flict with programs running on the computers the default is the Scroll Lock combination PORT ID DISPLAY POSITION Allows you to position where the Port ID appears on the monitor The default is the uppe...

Page 39: ...hoices are ALL All the Ports which have been set Accessible see SET ACCESSIBLE PORTS p 4 10 QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SE...

Page 40: ...User fields a screen that allows you to key in your username and password appears The username and password may be up to 15 characters long and can consist of any combination of letters and numbers A...

Page 41: ...d in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to...

Page 42: ...elected here will display on the List w If one of the Quick View options is chosen for Auto Scanning see SCAN SKIP MODE p 4 7 only a Port that has been selected here will be Auto Scanned The default i...

Page 43: ...dates the OSD so that the OSD Station information corresponds to the new physical layout Note Only the Station Numbers get updated Except for the Port Names all Administrator settings such as Set Acce...

Page 44: ...next computer in the List press to switch to the last computer on the previous station in the List press to switch to the first computer on the next station in the List Note When you Skip you only Sk...

Page 45: ...with the F2 LIST function The LIST function see p 4 5 is used to broaden or narrow the focus of which Ports appear on the OSD Main Screen When you Broadcast a command it only goes to the Ports current...

Page 46: ...w While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse To resume scanning press any ke...

Page 47: ...the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must in...

Page 48: ...Notes ACS 1208AL ACS 1216AL User Manual 4 16...

Page 49: ...de Utility FWUpgrade exe is to provide an automated process for make upgrad ing the KVM switch s firmware as smooth and painless as possible The Utility comes as part of a Firmware Upgrade Package tha...

Page 50: ...t to connect a COM port on your computer to the Firmware Upgrade Port of your device Note On a daisy chained installation connect the cable to the First Station Master unit The chained stations Slaves...

Page 51: ...Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears 2 Read and Agree...

Page 52: ...l the devices capable of being upgraded by the package are listed in the Device List panel If you select a device in the list its description appears in the Device Description panel 4 As you select de...

Page 53: ...han the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upg...

Page 54: ...Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears Clic...

Page 55: ...the Firmware Upgrade Recovery Switch see p 1 9 to the Recover position 2 Power off and restart the the switch according to the instructions given in the Powering Off and Restarting section p 2 7 3 Sl...

Page 56: ...Notes ACS 1208AL ACS 1216AL User Manual 5 8...

Page 57: ...aster View units and the number of computers that they control ACS 1208AL MVs Computers MVs Computers MVs Computers MVs Computers 1 1 8 9 65 72 17 129 136 25 193 200 2 9 16 10 73 80 18 137 144 26 201...

Page 58: ...40 23 353 368 31 481 496 8 113 128 16 241 256 24 369 384 32 497 512 OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID...

Page 59: ...Connectors CPU Ports 8 x SPDB 15 F 16 x SPDB 15 F Daisy Chain 1 x DB 25 M FW Upgr 1 x RJ 11 Switches 1 x Slide FW Upgrade Recovery Scan Interval OSD Select User Specified 1 255 secs Emulation Keyboard...

Page 60: ...the jumper labeled Default Password at the right front of the switch s main board 3 Power on the switch When you power the switch on the following message appears on the LCD display USERNAME AND PASSW...

Page 61: ...AGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makesno warrantyor representation expressed implied or statutorywith respect to the contents or use of this docum...

Page 62: ...Notes ACS 1208AL ACS 1216AL User Manual A 6...

Page 63: ...removed from the unit chassis To do so 1 Slide the unit to the out position 2 Remove the eight module attachment screws four above four below 3 Remove the cable attachment clip and unplug the data ca...

Page 64: ...s 3 Locate the opening toward the front and center of the the unit s bottom panel The bottom of the keyboard and touchpad module is visible through the opening 4 Push up on the bottom of the keyboard...

Page 65: ...provided with your ACS 1208AL ACS 1216AL package The various options are explained in the sections that follow Standard Rack Mounting The standard rack mounting brackets that come attached to the ACS...

Page 66: ...h the following procedure 1 Unscrew the rear mounting brackets from the chassis 2 Turn the brackets so that the flanges face inward then screw them back into the chassis Note Be sure to leave a 13mm g...

Page 67: ...3 Slide the unit into the rack 4 Screw the metal tabs to the rear flanges 5 Secure the unit to the rack with the front flanges and rear tabs Rack Mounting C 3...

Page 68: ...Notes ACS 1208AL ACS 1216AL User Manual C 4...

Page 69: ...n A 4 Clear the Name List 4 9 Computer Connection Tables A 1 Console unlocking 1 7 E F Edit Port Names 4 9 F1 GOTO 4 4 F2 LIST 4 5 F3 SET 4 6 F4 ADM 4 8 F5 SKP 4 12 F6 BRC 4 13 F7 SCAN 4 14 F8 LOUT 4...

Page 70: ...ew Ports 4 10 Rack mounting C 1 C 3 Optional C 2 Standard C 1 Recovery switch 1 9 Removing the Keyboard and Touchpad B 2 Removing the KVM Module B 1 Reset Station IDs 4 11 Restore Default Values 4 9 S...

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