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6. The Firmware Upgrade Utility

27

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the
procedure was successful:

Click

Finish

to close the Firmware Upgrade Utility.

After a successful completion, the CS72D / CS74D exits Firmware Upgrade
Mode, and resets itself.

Upgrade Failed

If the

Upgrade Succeeded

screen doesn’t appear, it means that the upgrade

failed to complete successfully, in which case you should do the following:

1. Power off the CS72D / CS74D by removing the power jack.

2. Invoke Firmware Upgrade Mode by holding down the front panel

Port 1

pushbutton (see page 23) and power on the CS72D / CS74D. Check the
front panel LEDs – see page 24 for LED behavior details.

3. Do the firmware upgrade procedure again.

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Summary of Contents for CS72D

Page 1: ...2 4 Port USB DVI KVM Switch CS72D CS74D User Manual www aten com ...

Page 2: ...s no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the eq...

Page 3: ...ective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsib...

Page 4: ...this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS72D CS74D since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2013 2014 ATEN International Co Ltd Manual Part No PAPE 0366 AT1G Man...

Page 5: ... Hardware Requirements 3 Console 3 Computers 3 Cables 3 Operating Systems 4 Components 5 CS72D Front View 5 CS74D Front View 5 CS72D Rear View 6 CS74D Rear View 6 CS72D CS74D Side View 7 2 Hardware Setup Cable Connections 9 Installation Diagram 10 3 Basic Operation Manual Switching 11 Mouse Port switching 11 Hot Plugging 12 Firmware Upgrade 12 Powering Off and Restarting 12 4 Hotkey Operation Hotk...

Page 6: ...7 Keyboard Language 17 Restore Default Settings 18 Hotkey Summary Table 18 5 Keyboard Emulation Mac Keyboard 21 Sun Keyboard 22 6 The Firmware Upgrade Utility Before you Begin 23 Starting the Upgrade 24 Upgrade Succeeded 27 Upgrade Failed 27 Appendix Safety Instructions 29 Technical Support 31 International 31 North America 31 Specifications 32 Troubleshooting 33 Limited Warranty 34 ...

Page 7: ...ribes how to set up your installation The necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS72D CS74D Chapter 4 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your CS72D CS74D installation Chapter 5 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emu...

Page 8: ...in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next...

Page 9: ...s Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility problems Since the CS72D CS74D intercepts keyboard input directly it works on multiple computing platforms PC x86 x64 Macintosh PowerPC and Sun Microsystems Sparc There are three convenient methods to access the computers port selection pushbutt...

Page 10: ...matically switches to the next powered on computer Video DynaSyncTM exclusive ATEN technology optimizes display resolution and eliminates boot up display problems Console mouse port emulation bypass feature supports most mouse drivers and multifunction mice Computer selection via front panel pushbuttons hotkeys and mouse switching function USB 2 0 mouse port can be used for USB hub and USB periphe...

Page 11: ...sults we recommend you purchase a high quality product Type A USB port Audio port optional Cables DVI D KVM cable set 1 2 m 44 pin cable 1 8 m 44 pin cable CS74D specifically designed to work with this switch may be used to link to the computers One CS72D or two CS74D cable set s are provided with this package Note The quality of the display is affected by the quality and length of the cables If y...

Page 12: ...ernel 2 6 and higher OS Version Windows 2000 XP 2003 2008 Vista X86 X64 7 8 Linux RedHat 9 0 and higher SuSE 10 11 1 and higher Mandriva Mandrake Linux 2006 and higher Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX FreeBSD 5 5 and higher Sun Solaris 8 and higher Novell Netware 6 0 and higher Sun Solaris 9 and higher Mac OS 9 to 10 5 ...

Page 13: ...ing port See Manual Switching page 11 for more details 2 Port LEDs The Port LEDs are built into the Port Selection Switches Flashes indicate that the computer attached to the corresponding port has the KVM focus and is being accessed in Auto Scan Mode see Auto Scanning page 14 Lights steady to indicate that the computer attached to its corresponding port is the one that has the KVM focus The LED i...

Page 14: ...board and USB mouse ports are located on the unit s side panel 2 Computer Port s The cable s that link the switch to your computers plug in here Note You can identify the computers by the port into which they are connected they are labeled as PC1 PC2 for CS72D PC1 PC2 PC3 PC4 for CS74D 3 Power Jack CS74D only The power adapter cable plugs into this jack 1 2 1 2 3 ...

Page 15: ...able from your speakers plugs in here 2 USB Console Ports Your USB keyboard and USB mouse plug in here The USB 2 0 mouse port can be used for connecting a USB hub and USB peripheral sharing with mouse emulation turned off An additional power adapter might be required for the hub 1 2 ...

Page 16: ...CS72D CS74D User Manual 8 This Page Intentionally Left Blank ...

Page 17: ...the unit s rear panel and power on the monitor 4 Using the provided 44 pin cable set plug the 44 pin connector into the Computer port s of the switch 5 At the other end of the cable plug the USB DVI D and speaker connectors into their respective ports on the computer 6 CS74D only Plug the power adapter that came with your switch into a power source then plug power adapter cable into the switch s P...

Page 18: ...CS72D CS74D User Manual 10 Installation Diagram Note The diagram uses CS74D panels to illustrate the cable connection steps 1 2 3 5 44 pin Cable Set 4 CS74D 6 ...

Page 19: ...the KVM focus to the computer attached to its corresponding port When Auto Scan Mode is triggered see page 14 for details press and release a port selection pushbutton to stop auto scanning The KVM focus goes to the computer attached to the corresponding port of the switch you pressed Mouse Port switching The CS72D CS74D supports the very latest in mouse port switching simply double click the scro...

Page 20: ...EDs The CS72D front panel LEDs flash to indicate that Firmware Upgrade Mode is in effect For CS74D the front panel LEDs of Port 3 and Port 4 lights steady to indicate that Firmware Upgrade Mode is in effect the LEDs of Port 1 and Port 2 are off 3 Update the firmware manually via command line by following the instructions shown on the screen Powering Off and Restarting If it becomes necessary to Po...

Page 21: ...hing Hotkey Action Scroll Lock Scroll Lock Enter Scroll Lock Scroll Lock Port ID Enter for CS74D only Brings the KVM and audio focus from the port that currently has the KVM focus to the next port on the installation 1 to 2 2 to 1 for the CS72D 1 to 2 2 to 3 3 to 4 4 to 1 for the CS74D For CS74D only replace Port ID with the port ID 1 4 to which you want to switch the KVM and audio focus Note The ...

Page 22: ...tching from port to port manually Although the video focus switches from port to port the keyboard mouse and USB focus doesn t switch They stay at the port they were on when Auto Scanning started See the table below for details Hotkey Action Scroll Lock Scroll Lock A a Enter Invokes Auto Scan The KVM focus cycles from port to port at 5 second intervals Five second intervals is the Default setting ...

Page 23: ...n normal control of the console Video DynaSync Video DynaSync is ATEN s exclusive technology that eliminates boot up display problems and optimizes resolution when switching between ports To manually detect and remember monitor EDIDs do the following 1 Invoke HSM see page 13 2 Press D or d Enter Note If the monitor is disconnected and reconnected the CS72D CS74D re executes Video DynaSync Mouse Em...

Page 24: ...y default To disable Power On Detection do the following 1 Invoke HSM see page 13 2 Press E or e This procedure is a toggle Repeat to enable Keyboard Operating Platform The CS72D CS74D s default port configuration is for a PC compatible keyboard operating platform If your console uses a PC compatible keyboard and you have a Mac attached to a port for example you can change the port s keyboard oper...

Page 25: ... the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 13 2 Press F5 Enter Keyboard Language To change the keyboard language do the following 1 Invoke HSM see page 13 2 Press F6 nn Enter Function Key Operation F2 Enter Enables Mac keyboard emulation see Mac Keyboard page 21 for details To cancel press Scroll Lock Scroll Lock F10 Enter F3 Enter Enables Sun keyboard emulat...

Page 26: ... Switching keys K k Enter Toggles the KVM focus S s Enter Toggles the audio focus A a Enter n Starts Auto Scan The KVM focus cycles from port to port at n second intervals Note Replace n with a number between 1 and 4 see Scan Interval details below 1 change scan interval to 3 seconds 2 change scan interval to 5 seconds default 3 change scan interval to 10 seconds 4 change scan interval to 20 secon...

Page 27: ...on F10 Enter Automatically detects and sets the keyboard operating platform F4 Enter Lists the current switch settings via the paste function of a text editor F5 Enter Performs a reset on all USB devices F6 nn Enter Sets the keyboard language Note nn is a two digit number that represents one of the following keyboard language code US English 33 French 08 Japanese 15 R r Enter Resets the hotkey set...

Page 28: ...CS72D CS74D User Manual 20 This Page Intentionally Left Blank ...

Page 29: ...emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt L Alt Option Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 30: ...her keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 31: ...w aten com Before you Begin 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device CS72D CS74D to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Power off the CS72D CS74D and disconnect it ...

Page 32: ... Power on the unit and release the Port 1 pushbutton The CS72D front panel LEDs flash to indicate that Firmware Upgrade Mode is in effect For CS74D the front panel LEDs of Port 3 and Port 4 lights steady to indicate that Firmware Upgrade Mode is in effect the LEDs of Port 1 and Port 2 are off Starting the Upgrade 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file...

Page 33: ...spects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the list its description appears in the Device Description panel After you have made your device selection s Click Next to perform the upgrade Continues on next page ...

Page 34: ... is higher than the upgrade version a dialog box gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar ...

Page 35: ...e Mode and resets itself Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Power off the CS72D CS74D by removing the power jack 2 Invoke Firmware Upgrade Mode by holding down the front panel Port 1 pushbutton see page 23 and power on the CS72D CS74D Check the front panel LEDs see page ...

Page 36: ...CS72D CS74D User Manual 28 This Page Intentionally Left Blank ...

Page 37: ...lation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed...

Page 38: ...ints or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device ...

Page 39: ...hand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Docume...

Page 40: ... x 44 pin Connector F Computer Port 2 KBMouse Video Speakers N A 1 x 44 pin Connector F Power N A 1 x DC Jack LEDs KVM 2 Green 4 Green Pushbuttons 2 4 Cable Length 1 2 m x 1 44 pin 1 2 m x 1 1 8m x 1 44 pin Power Consumption DC 5 0V 5 0W DC 5 3V 5 3W Emulation KB Mouse USB Video 1920 x 1200 60Hz Scan Interval 3 5 10 20 seconds 5 secs default Environment Operating Temp 0 50ºC Storage Temp 20 60ºC H...

Page 41: ...o be reset Unplug the device s USB cable from the USB port on the switch s rear panel then plug it back in Use the USB Reset hotkey combination see page 17 to reset the USB ports Cannot switch ports by pressing Scroll Lock twice Keyboard is incompatible with Scroll Lock invocation Switch to the alternate port switching keys See Alternate Hotkey Setting Mode page 14 for details Monitor does not dis...

Page 42: ...le Cause Action Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and espec...

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