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ATEN CS1964 User Manual Download Page 6

CS1964 User Manual

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6. Hotkey Operation

Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hotkey Setting Mode (HSM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alternate HSM Invocation Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
USB Reset  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Buzzer Control  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Firmware Upgrade Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Keyboard Emulation Control   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

7. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8. The Firmware Upgrade Utility

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

9. Appendix

Safety Instructions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Technical Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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Summary of Contents for CS1964

Page 1: ...CS1964 4 Port USB3 0 4K DisplayPort Triple Display KVMP Switch User Manual www aten com...

Page 2: ...nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device co...

Page 3: ...defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damag...

Page 4: ...ents are present and that nothing was damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to p...

Page 5: ...ments 4 Console 4 Computers 4 Cables 4 Operating Systems 4 Components 5 LED Status Panel 7 Buzzer Behavior 9 4 Hardware Setup Cable Connections 11 Installation Diagram 13 Hex Display DCC Mode 14 Hex D...

Page 6: ...26 USB Reset 26 Buzzer Control 27 Hotkey Port Switching 27 Firmware Upgrade Mode 27 Restore Default Settings 27 Keyboard Emulation Control 28 Mouse Emulation Control 28 Mouse Port Switching 28 HSM Su...

Page 7: ...tup describes how to set up your installation The necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1964 Chapter 4 Hotkey Operation d...

Page 8: ...ou should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl A...

Page 9: ...y the CS1964 offers serial commands to help switch ports and configure device settings A Power On Detection feature also ensures that if one computer is powered off the CS1964 will automatically switc...

Page 10: ...Supports Console keyboard emulation bypass feature Supports Console mouse emulation bypass feature Independent switching of KVM USB peripheral and audio focus4 Multilingual keyboard mapping supports...

Page 11: ...witch to receive RS 232 commands via an RJ 45 to DB9 cable Please refer to the CS1964 RS 232 Commands document 4 HD audio through DisplayPort HDMI cannot be switched independently 5 PC keyboard combin...

Page 12: ...yPort KVM cables which are certified by the VESA Compliance Program Note 1 The quality of the display is affected by the quality of the cables We recommend the total length from the source to the moni...

Page 13: ...lection pushbutton twice to bring the audio focus to the computer attached to its corresponding port Press a switch for less than two seconds to bring only the KVM focus to the computer attached to it...

Page 14: ...re Each KVM port section is comprised of a microphone jack speaker jack USB Type B socket and three DisplayPort connectors 4 Power Jack The power adapter cable plugs into this jack 5 USB 3 1 Gen 1 Per...

Page 15: ...rt LED Behavior The LEDs of currently focused connectors KVM audio USB link will be fully lit The LED s of KVM connectors not currently focused but connected will be half lit The LED s of audio and US...

Page 16: ...the follow up actions please refer to Manual Switching on page 17 Button Press Mode LED that Lights up Follow Up Action Once KVM Audio USB Press any of the Port Pushbutton to select focus for all conn...

Page 17: ...you wish to turn the buzzer on or off Sound Description 1 beep Changing port Activating auto scan mode Pausing resuming auto scan 1 long beep Powering on the unit Resetting the unit 2 beeps Interrupti...

Page 18: ...CS1964 User Manual 10 This Page Intentionally Left Blank...

Page 19: ...peakers plugged into the front panel have priority over those plugged into the rear panel 5 Using the DisplayPort cable plug the DisplayPort connector into an available DisplayPort A socket on the KVM...

Page 20: ...9 Plug the power adapter that came with your switch into an AC power source then plug power adapter cable into the switch s Power Jack 10 Power on the computers Note By default the switch links to th...

Page 21: ...Chapter 2 Hardware Setup 13 Installation Diagram...

Page 22: ...the DisplayPort cables into the DisplayPort sockets on the computer 4 Repeat steps 2 and 3 for all computers 5 Plug the console monitors into the HDMI console ports located on the Host s and Client s...

Page 23: ...Chapter 2 Hardware Setup 15 Hex Display Installation 8 Host Client 1 2 3 6 8 7 5 5...

Page 24: ...CS1964 User Manual 16 This Page Intentionally Left Blank...

Page 25: ...s the port selection pushbutton that corresponds to that computer The port s KVM icon the port number lights up To bring only the audio focus to a computer press the Mode pushbutton three times the Mo...

Page 26: ...Operation page 21 Hot Plugging The CS1964 supports USB hot plugging components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to...

Page 27: ...sing S will invoke the alternative front panel pushbutton manual port selection functions as explained below Press a port selection pushbutton once to bring the KVM audio and USB focus to the computer...

Page 28: ...CS1964 User Manual 20 This Page Intentionally Left Blank...

Page 29: ...can be used instead See Alternate Port Switching Keys page 25 for details Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Enter Brings the KVM USB hub and audio focus from the port th...

Page 30: ...port The KVM and audio focus remain where they are Scroll Lock Scroll Lock n S Enter Brings only the audio focus to the computer attached to the specified port The KVM and USB hub focus remain where...

Page 31: ...While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to re...

Page 32: ...invoke HSM See below for details When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exi...

Page 33: ...ck and the F12 key instead of minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys invoke HSM then press and release the H key again Alterna...

Page 34: ...release the appropriate Function key see table below After completing this procedure you automatically exit HSM List Switch Settings To see a listing of the current switch settings do the following 1...

Page 35: ...Scroll Lock Scroll Lock and the alternative Ctrl Ctrl will not work Firmware Upgrade Mode To enter Firmware Upgrade Mode do the following 1 Invoke HSM see page 24 2 Key in upgrade 3 Press Enter The f...

Page 36: ...24 2 Press M Mouse Port Switching Mouse Port Switching allows you to switch ports using mouse wheel button clicked twice For Mouse Port Switching to work Mouse Emulation must be enabled To enable disa...

Page 37: ...h 33 French 08 German 09 Japanese 15 F10 Enables Windows keyboard emulation B Enables disables the buzzer E Turns the Power on Detection function on off H Toggles between the default and alternate HSM...

Page 38: ...CS1964 User Manual 30 This Page Intentionally Left Blank...

Page 39: ...he emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift...

Page 40: ...keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard C...

Page 41: ...load site and choose the model name that relates to your device CS1964 to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most r...

Page 42: ...or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are for reference only The wording and layout o...

Page 43: ...e Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the list i...

Page 44: ...s up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whet...

Page 45: ...se the Firmware Upgrade Utility After a successful completion the switches exit Firmware Upgrade Mode and reset themselves If you have a DCC mode installation be sure to reconnect the cable connected...

Page 46: ...essfully in which case you should do the following 1 Power off the CS1964 by removing the power jack 2 Invoke Firmware Upgrade Mode by holding down the Mode Selection pushbutton on the front panel see...

Page 47: ...kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power sourc...

Page 48: ...to or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing...

Page 49: ...ollowing information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any err...

Page 50: ...Blue Video 12 x DisplayPort Female Black Speakers 4 x 3 5mm Audio Jack Female Green Microphone 4x 3 5mm Audio Jack Female Pink DCC port 1 x RJ 45 Female Power 1 x DC Jack USB Hub 2 x USB 3 1 Gen 1 Ty...

Page 51: ...onds then power up USB devices not responding USB ports need to reset Unplug the device s USB cable from the USB port on the CS1964 s rear panel then plug it back in PC or OS does not support USB 2 0...

Page 52: ...doesn t work after its set Some Hotkeys are not supported as front panel pushbutton combo keys The X Enter R Enter and upgrade Enter Hotkeys can not be set as a front panel pushbutton combo key Selec...

Page 53: ...de a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replac...

Page 54: ...CS1964 User Manual 46 MEMO...

Page 55: ...Appendix 47 MEMO...

Page 56: ...ity 221 Taiwan Phone 886 2 8692 6789 Fax 886 2 8692 6767 TECHNICAL SUPPORT CENTER 886 2 8692 6959 Printing Date 2019 05 14 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd...

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