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CN9600 User Manual

Windows and Java Client Viewer (web access)

The Windows and Java Client Viewer is accessible via a web browser. After
you log into the web configuration page (see

Logging In

, page 17), click the

Viewer

icon on the left panel menu. A second or two after, the remote server’s

display appears as a window on your desktop:

The control/access of the remote server is laid out in the control panel. Refer to

The WinClient Control Panel

on page 71 for access/control information.

By default (where your preference is set to Auto Detect, see

User Preferences

page 60), if you use Internet Explorer as your browser, the Windows Client
viewer is used. If you use other browsers, the Java Client viewer is used.

If you set the preference to Java Client, the Java Client viewer is also used.

Summary of Contents for CN9600

Page 1: ...1 Local Remote Share Access Single Port DVI KVM over IP Switch CN9600 User Manual www aten com...

Page 2: ...nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device co...

Page 3: ...defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damag...

Page 4: ...his manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CN9...

Page 5: ...ures and Benefits 2 Hardware 2 Management 2 Easy to Use Interface 3 Advanced Security 4 Virtual Media 4 Virtual Remote Desktop 4 System Requirements 5 Remote User Computers 5 Servers 5 Cables 6 Video...

Page 6: ...taller 32 Service Ports 32 Redundant NIC 33 IPv4 Settings 33 Network Transfer Rate 34 DDNS 34 ANMS 35 Event Destination 35 Authentication 38 Security 42 Login Failures 42 Filter 43 Encryption 45 Encry...

Page 7: ...Control Panel 71 Control Panel Functions 72 Macros 74 Hotkeys 74 User Macros 75 System Macros 79 The Message Board 85 The Button Bar 85 Message Display Panel 86 Compose Panel 86 User List Panel 86 Vir...

Page 8: ...structions 113 General 113 Rack Mounting 115 Technical Support 116 International 116 North America 116 IP Address Determination 117 IP Installer 117 Browser 118 AP Windows Client 118 IPv6 119 Link Loc...

Page 9: ...Server 132 Additional Mouse Synchronization Procedures 133 Windows 133 Sun Linux 134 Virtual Media Support 135 WinClient ActiveX Viewer WinClient AP 135 Java Applet Viewer Java Client AP 135 Administr...

Page 10: ...w to log into the CN9600 with a browser and explains the functions of the icons and buttons that appear on the opening page Chapter 4 Configuration explains the administrative procedures that are empl...

Page 11: ...dicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists...

Page 12: ...CN9600 User Manual xii This Page Intentionally Left Blank...

Page 13: ...ni USB port on the front panel is designed as a Laptop USB Console LUC port Users just simply connect a laptop to the LUC port and can access any computer connected to the switch for easy on site mana...

Page 14: ...operation Dual Power Supply for power backup Supports multiplatform server environments Windows Mac Sun Linux and VT100 based serial devices Virtual Media support Note Some of the CN9600 s features ma...

Page 15: ...n with ATEN CCVSR Video Session Recording Software Supports ATEN KVM over IP Console Station KA8270 KA8280 KA8278 KA8288 DDNS allows mapping of a dynamic IP address assigned by a DHCP server to a host...

Page 16: ...s file applications OS patching software installation and diagnostic testing Works with USB enabled servers at OS and BIOS level Supports USB 1 1 and USB 2 0 DVD CD drives USB mass storage devices PC...

Page 17: ...een resolution set to 1024 x 768 It is recommended that your PC has P IV 2 GHz and at least 1 Gb of RAM Browsers must support TLS 1 2 encryption A network transfer speed of at least 128 kbps is requir...

Page 18: ...the table below To purchase additional cable sets contact your dealer One custom Console cable set to link the CN9600 to a local console is provided with this package Cat 5e 6 or higher Ethernet cable...

Page 19: ...systems for servers that connect to the CN9600 are shown in the table below Resolution Refresh Rates 640 x 480 60 72 75 720 x 400 70 800 x 600 56 60 72 75 85 1024 x 768 60 70 75 85 1152 x 864 60 70 7...

Page 20: ...Mac Systems page 132 for further information regarding Safari Browser Version Internet Explorer 6 or later Chrome 8 0 or later Firefox Windows 3 5 or later Linux 3 0 or later Safari Windows 4 0 or la...

Page 21: ...port 3 RS 232 DCE Port Connect a serial data communication equipment device e g a modem to this port 4 USB Type B Port Connect the keyboard mouse to the server or the KVM switch you are installing 5 L...

Page 22: ...other CN9600 power jack Note Dual power operation is optional the second power source is for back up a second power adapter requires a separate purchase 3 LAN Ports Connect a Cat 5e 6 network cable t...

Page 23: ...y information regarding the placement of this device is provided on page 113 Please review it before proceeding 2 Make sure that the power to any device that you connect to the installation has been t...

Page 24: ...CN9600 User Manual 12 Rack Mount 1 Position the device in the rack and align the holes in the mounting brackets with the holes on the rack 2 Screw the mounting bracket to the rack M3 x 5...

Page 25: ...r unit attach two screws as the hanger hooks for the bracket s corresponding hanger keyholes you may need to draw the positions of the hanger screws on the wall prior to attaching the screws take care...

Page 26: ...O Setting to LUC Refer to USB IO Settings on page 58 for more information 5 Optional If you are using other serial devices data terminal equipment such as a touch panel connect it to the RS 232 DCE Po...

Page 27: ...Chapter 2 Hardware Setup 15 10 9 Front View Rear View Network 7 8 2 3 6 5 3 3 USB KVM Cable Connection 1 4...

Page 28: ...CN9600 User Manual 16 This Page Intentionally Left Blank...

Page 29: ...of the CN9600 you want to access in the browser s URL location bar The default IP address for non DHCP environment is 192 168 0 60 Note 1 For security purposes a login string may have been set by the...

Page 30: ...or the first time use the default username administrator and the default password password For security purposes the system will prompt you to change the login password The password must be different...

Page 31: ...ts of the user menu in the left panel with a Viewer icon to launch the Java or WinClient Viewer as well as a Logout icon displayed in the bottom of the menu Note If a user does not have permission to...

Page 32: ...CN9600 User Manual 20 This Page Intentionally Left Blank...

Page 33: ...This chapter discusses each of them in turn Note 1 As you make your configuration changes in each dialog box click Save to apply the settings 2 Some configuration changes only take effect after a CN9...

Page 34: ...account Password Confirm Password Enter a new password if you are changing it Re enter the new password to confirm it Description Enter a descriptive word or phrase to describe the account Role This...

Page 35: ...ther the user has Read Write or Read Only permission Java Client Checking this allows a user to access the CN9600 via the Java Client software System Log Checking this allows a user to view the conten...

Page 36: ...One Lower Case and or One Number character Note This policy only affects user accounts created after this policy has been enabled as well as password changes to existing user accounts Check Disable D...

Page 37: ...s to the IP address that the user has logged in from The Client heading refers to the means the user employed to connect to the CN9600 Browser WinClient AP Java Client AP etc The Category heading list...

Page 38: ...e to your computer 2 Open your browser log in to the CN9600 and click Maintenance in the left panel menu to bring up the Firmware File dialog box as follows 3 Click Browse and navigate to the director...

Page 39: ...n Backup Restore The Backup Restore screen gives you the ability to back up the CN9600 s configuration and user profile information Backed up User Account and Configuration information can be restored...

Page 40: ...save the backup file in the Password field If a password was not set you can leave this field blank 2 Click Browse and navigate to the file and select it 3 Select which parts of the backup you wish t...

Page 41: ...Chapter 4 Configuration 29 Terminal The Terminal section allows you to configure the unit using terminal commands For a list of configurable commands type help...

Page 42: ...CN9600 then click Save MAC 1 2 Address The CN9600 s MAC Address displays here Firmware Version FPGA Indicates the CN9600 s current firmware version level and build New versions of the CN9600 s firmwa...

Page 43: ...Chapter 4 Configuration 31 Network The Network screen is used to specify the CN9600 s network environment...

Page 44: ...ient AP programs The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 SSH The port number for a secure she...

Page 45: ...elect the Set IP address manually radio button and fill in the IP address Note 1 If you choose Obtain IP address automatically when the switch starts up it waits to get its IP address from the DHCP se...

Page 46: ...required information Note Specifying at the alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traff...

Page 47: ...s you to set up login authentication and authorization management from external sources It is divided into several sections each of which is described in the sections that follow Event Destination Thi...

Page 48: ...the Account Name and Password fields 4 Key in the email address of where the report is being sent from in the From field Note Only one email address is allowed in the From field and it cannot exceed...

Page 49: ...1 65535 The default port number is 9001 The port number must different than the one used for the Program port see Service Ports page 32 SNMP Trap To be notified of SNMP trap events do the following 1...

Page 50: ...on and authorization for the CN9600 through a RADIUS server do the following 1 Check Enable 2 Click the drop down menu to select whether you wish to use Preferred RADIUS or Alternate RADIUS 3 Enter th...

Page 51: ...refer to the information in the following table Item Action Enable Check Enable to allow LDAP LDAPS authentication and authorization Preferred Alternate LDAP Click for a drop down menu to select Pref...

Page 52: ...table below The characters in the access rights string are separated by a comma There are no spaces before or after the comma If a user has access rights to more than one CN9600 each permission segmen...

Page 53: ...Control Center server check Enable and fill in the CC Server s IP address and the port that it listens on in the appropriate fields Note Authentication refers to determining the authenticity of the p...

Page 54: ...be accepted The default is unchecked This function relates to the client computer s IP If the IP is changed the computer will no longer be locked out Lock Account If this is enabled after the allowed...

Page 55: ...and or MAC filtering check IP Filter Enable and or MAC Filter Enable If the Include button is checked all the addresses within the filter range are allowed access while all other addresses are denied...

Page 56: ...click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it with the new one s Deleting Filters To delete a filter select it i...

Page 57: ...you enable encryption the performance considerations going from best to worst are as follows RC4 offers the least performance impact DES is next followed by 3DES or AES The RC4 DES combination offers...

Page 58: ...as being able to have data from the remote server written to them The default is Enabled If Disable Authentication is checked no authentication procedures are used to check users attempting to log in...

Page 59: ...rtificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate save it to a convenient location on...

Page 60: ...just provided is now stored on the CN9600 4 Click Get CSR and save the certificate file csr cer to a convenient location on your computer Information Example Country 2 letter code TW State or Provinc...

Page 61: ...n on your computer Click Browse to locate the file then click Upload to store it on the CN9600 Note When you upload the file the CN9600 checks the file to make sure the specified information still mat...

Page 62: ...he CN9600 console via OOBC Out of Band Configuration or serial connection OOBC In case the CN9600 cannot be accessed with the usual LAN based methods it can be accessed via the switch s modem port To...

Page 63: ...ring an incoming call and dials back to the modem whose phone number is specified in the Phone Number field Enter the phone number of the modem that you want the CN9600 to dial back to in the Phone Nu...

Page 64: ...telephone number account name username and password that you use to connect to your ISP Dial Out Schedule This entry sets up the times you want the CN9600 to dial out over the ISP connection Every pr...

Page 65: ...email notification of problems that occur on the devices connected to the CN9600 s ports Note This email notification differs from the one configured under SMTP Settings in that it uses the ISP mail s...

Page 66: ...ole device Default is 115200 which is a basic setting for many serial console devices Data Bits This sets the number of bits used to transmit one character of data Choices are 7 and 8 Set this to matc...

Page 67: ...sole device Default is None Note None is only supported for baud rates of 9600 and lower For baud rates greater than 9600 you must choose Hardware or XON XOFF Enable Serial Port Bypass For DCE and DTE...

Page 68: ...that most closely corresponds to where it is at If your country or region employs Daylight Saving Time Summer Time check the corresponding checkbox Date Time Select the month from the drop down list b...

Page 69: ...ustom server IP and enter the IP address of the time server of your choice 3 If you want to configure an alternate time server check Alternate time server and repeat step 2 for the alternate time serv...

Page 70: ...enu allows you to select whether you would like the system to accept Virtual Media see Virtual Media on page 87 for more details or to have local Laptop USB Console LUC access via the LUC Port see Lap...

Page 71: ...reated system Exit Macro you would like to use and click Save See System Macros on page 101 for details on creating exit macros Reset Click Reset Default Values to reset the CN9600 to the default fact...

Page 72: ...d the Viewer Language Click the drop down menu to selects the language that the interface displays in OSD Hotkey Select the keyboard combination to call the OSD function Logout Timeout When the sessio...

Page 73: ...logs A maximum of 1024 events are kept in the log file As new events are recorded they are placed at the top of the list When a new event is recorded after there are 1024 events in the log file the e...

Page 74: ...this screen shows a snapshot of the server s display as follows Clicking Refresh updates the snapshot of the remote display Telnet Viewer If the Serial Console is enabled and a user has telnet access...

Page 75: ...ows Client AP and Java Client AP refer to Chapter 5 on page 65 For details on the Log Server AP refer to Chapter 9 on page 105 About Click About to see the current firmware version and copyright infor...

Page 76: ...CN9600 User Manual 64 Logout Click the Logout icon when you are done configuring the CN9600 s operating environment This logs you out of the CN9600 GUI...

Page 77: ...g power on the local machine some images especially motion images may display poorly There are several ways you can access the remote servers and are listed below 1 Windows viewer accessed directly fr...

Page 78: ...play appears as a window on your desktop The control access of the remote server is laid out in the control panel Refer to The WinClient Control Panel on page 71 for access control information By defa...

Page 79: ...Windows Client AP button 3 Save the file to a convenient location or create a shortcut on the desktop Starting Up For the first time running the AP right click the Windows Client AP and click Run as...

Page 80: ...to is at a remote location it will not be found on your LAN You can enter its IP address and port yourself If you don t know the Port number contact the Administrator When the IP address and Port numb...

Page 81: ...ess interface Button Action Disconnect Breaks the connection to the CN9600 Switch to remote view In some cases administrators do not wish to have users connect to the CN9600 with a browser Switch to r...

Page 82: ...that have JRE 6 Update 3 or later installed can connect Java is available for free download from Sun s Java web site http java sun com The Java Client Connection Screen and its connection steps are th...

Page 83: ...trol Panel to a different location on the screen place the mouse pointer over the text bar area then click and drag The panel is consisted of two rows The second row shows the video resolution of the...

Page 84: ...hot on page 98 Click to toggle the remote display between color and grayscale Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is off See Z...

Page 85: ...ing up the Macro dialog box see Macros page 74 for more details Click to bring up the Message Board see The Message Board page 85 Click to bring up the Virtual Media dialog box The icon changes when a...

Page 86: ...are listed to the left their hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inconvenient y...

Page 87: ...nter type from the Mouse Pointer icon on the Control Panel The default keys are F7 F8 F9 Note The Java Control Panel does not have this feature Adjust mouse This synchronizes the local and remote mous...

Page 88: ...r Manual 76 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro 3 Click Record The dialog box disappears and a small panel appears at the top left of...

Page 89: ...ne in Step 5 Note Case is not considered typing A or a has the same effect When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box Only the default keyboar...

Page 90: ...en them If you choose Play With Time Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you cli...

Page 91: ...that invoke them Search lets you filter the list of macros that appear in the large upper panel for you to play or edit Click a radio button to choose whether you want to search by name or by key ente...

Page 92: ...lick Record The dialog box disappears and a small panel appears at the top left of the screen 4 Press the keys for the macro To pause macro recording click Pause To resume click Pause again Clicking S...

Page 93: ...the Macros dialog box with your system macro key presses displayed in the Macro column 6 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar...

Page 94: ...computer and the CN9600 The CN9600 will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display Since network conditions...

Page 95: ...rag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video d...

Page 96: ...lect Enable Refresh and enter a number from 1 through 99 The CN9600 will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box next to...

Page 97: ...ard Video Mouse You can use this button to occupy the KVM When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupi...

Page 98: ...nel The names of all the logged in users are listed in this panel Your name appears in blue while other users names appear in black By default messages are posted to all users To post a message to one...

Page 99: ...e whether the virtual media function is available or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the virt...

Page 100: ...elect the source as many times as you require Up to three virtual media choices can be mounted The top three in the list are the ones that are selected To rearrange the selection order highlight the d...

Page 101: ...ns it appears in gray and cannot be selected 2 See Virtual Media Support page 135 for a list of supported virtual media types 5 To remove an entry from the list highlight it and click Remove 6 After y...

Page 102: ...stem for editing and save them to the redirected media etc Files that you save to the redirected media will actually be saved on your local system Files that you drag from the redirected media will ac...

Page 103: ...e Virtual Media dialog box and click Add Make your selection and click Mount to complete the redirection Zoom The Zoom icon controls the zoom factor for the remote view window Settings are as follows...

Page 104: ...al systems are not the same you do not have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the computer on the...

Page 105: ...and Crosshairs are available for the Windows Viewers Once the port is accessed three pointers are available 2 The Dot pointer is not available with the Java Client Viewer or the Java Client AP 3 Selec...

Page 106: ...ynaSync and the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Invoke the Adjust Mouse function with the Adjus...

Page 107: ...in the text area of the Control Panel and select Mouse Sync Mode Automatic for Mac 2 Linux does not support DynaSync Mode but there is a setting on the Mouse Sync Mode menu for Redhat AS3 0 systems I...

Page 108: ...onfiguration Clicking the Open GUI icon for viewer based configuration The sidebar menu items available on this page are based on the user s permissions For information on how to use these functions r...

Page 109: ...s organized into five main sections as described in the table below Item Description Customize Control Panel Allows you to select which icons are displayed in the Control Panel Control Panel Style Ena...

Page 110: ...at you can use to scroll to the off screen areas User Info If User Numbers is enabled the total number of users logged into the CN9600 displays beside the resolution on the second row of the Control P...

Page 111: ...nsole ports of the CN9600 This access is like you using the server computer directly The CN9600 is able to split the signal to both the local and remote consoles The local console has priority by defa...

Page 112: ...simply by connecting a laptop to the port With the laptop you can then access and edit the CN9600 application To enable this function you have to set the USB IO settings of CN9600 to LUC mode first C...

Page 113: ...uble click the icon The login screen appears 3 At the login screen enter the Username and Password and click OK Once you have connected successfully the Switch to Remote View button becomes active 4 C...

Page 114: ...CN9600 User Manual 102 This Page Intentionally Left Blank...

Page 115: ...ximum of 1024 events are kept in the log file As new events are recorded they are placed at the bottom of the list When a new event is recorded after there are 1024 events in the log file the earliest...

Page 116: ...CN9600 User Manual 104 This Page Intentionally Left Blank...

Page 117: ...stallation 1 In the web GUI go to the Download page Refer to Download page 63 for more details 2 Click the Download Log Server AP button 3 Follow the on screen instructions to complete the installatio...

Page 118: ...o three components A Menu Bar at the top A panel that will contain a list of CN9600 units in the middle see The Log Server Main Screen page 110 for details A panel that will contain an Events List at...

Page 119: ...This can either be the IP address of the CN9600 or its DNS name if the network administrator has assigned it a DNS name Key in the value specified for the CN9600 in the ANMS settings see ANMS page 35...

Page 120: ...condary search performed on the events that resulted from the last search Search excluding last results This is a secondary search performed on all the events in the database for the selected CN9600 e...

Page 121: ...lp file contains instructions about how to setup operation and troubleshoot the Log Server Start Date Select the date that you want the search to start from The format follows the YYYY MM DD conventio...

Page 122: ...n panels The upper List panel lists the CN9600 units that have been selected for the Log Server to track see Configure page 107 The lower Event panel displays the log events for the currently selected...

Page 123: ...its Recording check box is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the CN9600 when it was added to the Log Server see Confi...

Page 124: ...CN9600 User Manual 112 This Page Intentionally Left Blank...

Page 125: ...ed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aeroso...

Page 126: ...nto or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicin...

Page 127: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overloa...

Page 128: ...hand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time...

Page 129: ...See Network page 31 IP Installer For computers running Windows an IP address can be assigned with the IP Installer utility 1 On the CN9600 ATEN website download the IP Installer in the Support and Do...

Page 130: ...cify the switch s default IP address 192 168 0 60 in your browser and you will be able to connect 3 Assign a fixed IP address for the CN9600 that is suitable for the network segment that it resides on...

Page 131: ...ermined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 7...

Page 132: ...the address is displayed at the bottom of the Basic Setting page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs...

Page 133: ...N9600 connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configur...

Page 134: ...se the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard Ctrl T Stop Shift Shift Ctrl F2 Again Ctrl Ctrl Ctrl F3 Props Ctrl F4 Undo Ctrl 1 Ctrl...

Page 135: ...cate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recogni...

Page 136: ...e There is a red and white X logo over the certificate to indicate that it is not trusted 4 Click Install Certificate 5 Follow the Installation Wizard to complete the installation Unless you have a sp...

Page 137: ...dix 125 Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is tru...

Page 138: ...g occurs You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Sel...

Page 139: ...avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyou...

Page 140: ...so that less video data is transmitted Changing Mouse Sync Mode to Manual makes the CN9600 crash The CN9600 has not crashed You can wait approximately 5 minutes for normal operations to resume or you...

Page 141: ...ync the local and remote monitors 3 If that does not resolve the problem use the Adjust Mouse feature see Adjust mouse page 75 to bring the pointers back in step 4 If the above fails to resolve the pr...

Page 142: ...nce and stability problems There may be issues with the latest version because it is so new Try using a Java version that is one or two updates earlier than the latest one Java Applet performance dete...

Page 143: ...o display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv output...

Page 144: ...then reopen it Don t use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 Problem Resolution The Log Server program does not run Th...

Page 145: ...ating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel Mouse Mous...

Page 146: ...cision 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the sl...

Page 147: ...isks allow booting the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all the partitions ISO Files Read Only Fol...

Page 148: ...tion To clear the login information do the following 1 Power off the CN9600 disconnect the power cord from its inlet and remove its housing 2 Use a jumper cap to short the jumper on the mainboard labe...

Page 149: ...Jack Female Pink LAN Ports 2 x RJ 45 Female Virtual Media 1 x USB Mini B Female Power 2 x DC Jack Serial Port 2 x RJ 45 Female Control Port 1 x PS 2 Female Switches Reset 1 x Semi recessed pushbutton...

Page 150: ...CN9600 User Manual 138 Housing Metal Weight 0 84 kg 1 85 lb Dimensions L x W x H 20 00 x 15 49 x 2 85 cm 7 87 x 6 1 x 1 12 in...

Page 151: ...ide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 repla...

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