ATEN CE750A User Manual Download Page 34 | Manualshive

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ATEN CE750A User Manual Download Page 34

CE750A User Manual

26

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.

About SPHD Connectors

Problem

Action

No video

Make sure that all cables are securely plugged into their
sockets.

Poor quality video

The video quality can be improved by using the Picture
Compensation pushbuttons on the CE750AR to increase or
reduce the video signal gain.

The video quality can be improved by reducing the refresh
rate.

This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.

ce750a.book Page 26 Monday, January 7, 2019 8:01 PM

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Summary of Contents for CE750A

Page 1: ...USB KVM Extender CE750A User Manual www aten com ce750a book Page i Monday January 7 2019 8 01 PM...

Page 2: ...r will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause har...

Page 3: ...the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manu...

Page 4: ...nstallation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE750A since this manual was printed Plea...

Page 5: ...erating Systems 4 Components 5 CE750AL Local Unit Front View 5 CE750AR Remote Unit Front View 6 CE750AL CE750AR Rear View 7 Side View 7 2 Hardware Setup Rack Mounting 9 Installation 11 Grounding 11 Se...

Page 6: ...structions 21 General 21 Rack Mounting 23 Technical Support 24 International 24 North America 24 Specifications 25 Troubleshooting 26 Overview 26 About SPHD Connectors 26 Limited Warranty 27 ce750a bo...

Page 7: ...volved in operating the CE750A An Appendix provides specifications and other technical information regarding the CE750A Conventions This manual uses the following conventions Monospaced Indicates text...

Page 8: ...they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten c...

Page 9: ...th the Local and Remote Units the RS 232 port on the Local Unit allows you to connect to a serial terminal for configuration while the RS 232 port on the Remote Unit allows you to connect serial devic...

Page 10: ...select between Local and Auto operating modes Built in 8KV 15KV ESD protection Contact voltage 8KV Air voltage 15KV and 2KV surge protection Adjustable gain control automatically and manually adjusts...

Page 11: ...ands and models of mouse on the Local and Remote Units but only the left and right mouse buttons and scroll wheel features are supported Other mouse features are not supported Computers The following...

Page 12: ...systems are shown in the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX FreeBSD 4 2 and higher Novell Netware 6 0...

Page 13: ...l terminal for configuration 3 Operating Mode Pushbutton This pushbutton toggles between the Operating Modes available from the Local Console Local only the Local Console can control the system s Auto...

Page 14: ...on Pushbuttons These pushbuttons adjust the video quality of the remote console See Picture Compensation page 19 for details 3 Picture Compensation LED Flashes to indicate that video quality has been...

Page 15: ...e speakers green and microphone pink 3 Remote I O The Cat 5e cable that connects the Remote and Local Units plugs in here 4 Console Ports The Local and Remote console s keyboard monitor and mouse plug...

Page 16: ...CE750A User Manual 8 This Page Intentionally Left Blank ce750a book Page 8 Monday January 7 2019 8 01 PM...

Page 17: ...into the top or bottom of the unit as show in the diagram below 1 Important safety information regarding the placement of this device is provided on page 21 Please review it before proceeding 2 Make s...

Page 18: ...nto any convenient location on the rack Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws Phillips Type I cross M5 x 12 Recommended ce750a...

Page 19: ...g wires to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that the computer that the CE750AL conn...

Page 20: ...he RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside o...

Page 21: ...mputer Each connector is marked with an appropriate icon to indicate which it is Note If you are combining the CE750A with a KVM switch the other end of the custom KVM cable set plugs into the appropr...

Page 22: ...CE750A User Manual 14 Installation Diagrams CE750AL CE750AR Rear View 8 CE750AR 6 CE750AL 7 5 Cat 5e cable 5 1 ce750a book Page 14 Monday January 7 2019 8 01 PM...

Page 23: ...Chapter 2 Hardware Setup 15 CE750AL Front View 2 Custom KVM cable set Local PC 3 4 ce750a book Page 15 Monday January 7 2019 8 01 PM...

Page 24: ...CE750A User Manual 16 This Page Intentionally Left Blank ce750a book Page 16 Monday January 7 2019 8 01 PM...

Page 25: ...yboard video and mouse input is disabled Auto Both the local and remote consoles can have KVM access but not at the same time The console without access has to wait until the console with access stops...

Page 26: ...the switch toggles through Local and Auto operating modes Note Remote mode cannot be selected The remote console can get control only when the Operating Mode Pushbutton on the CE750AL is toggled to Au...

Page 27: ...s the video and stores the settings Manual adjustment To fine tune the video signal use the Picture Compensation pushbuttons on the front panel of the remote CE750A to increase and or decrease the com...

Page 28: ...s off when the local console is active the Local LED turns on Flashes on and off alternately with the Local LED when neither console is active LED Indication Link Green Lights steadily to indicate tha...

Page 29: ...uid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of...

Page 30: ...o not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified servi...

Page 31: ...rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch cir...

Page 32: ...ber serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred Th...

Page 33: ...1 x DC Jack Black Unit to Unit 1 x RJ45 Female Black LEDs Local 1 Green N A Remote 1 Green 1 Green Link N A 1 Green Picture Compensation N A 1 Orange Pushbuttons Operating Mode Selection 1 x Pushbutto...

Page 34: ...ugged into their sockets Poor quality video The video quality can be improved by using the Picture Compensation pushbuttons on the CE750AR to increase or reduce the video signal gain The video quality...

Page 35: ...ut charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with...

Page 36: ...CE750A User Manual 28 ce750a book Page 28 Monday January 7 2019 8 01 PM...

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