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KE Series & CCKM

KVM over IP Extender and
KVM over IP Matrix Manager
User Manual

Summary of Contents for CCKM

Page 1: ...KE Series CCKM KVM over IP Extender and KVM over IP Matrix Manager User Manual...

Page 2: ...Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies wit...

Page 3: ...s Class A digital apparatus complies with Canadian ICES 003 HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks...

Page 4: ...ams prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequent...

Page 5: ...on about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone num...

Page 6: ...1 Transmitter 1 USB DVI D KVM cable 1 DVI D cable KE6940T only 1 foot pad set 4 pcs 1 power adapter 1 mounting kit 1 user instructions KE6900R KE6940R DVI Single Dual Display KVM over IP Receiver 1 Re...

Page 7: ...Internet Port 1 Transmitter 1 USB DVI D KVM cable 1 DVI D cable KE6940AiT only 1 foot pad set 4 pcs 1 power adapter 1 mounting kit 1 user instructions KE6900ST KE6900ST DVI KVM over IP Transmitter Li...

Page 8: ...P Transmitter 2 Transmitter 2 USB DVI D KVM cable 2 power adapter 2 mounting kit 2 user instructions KE6910R DVI D Dual Link KVM over IP Receiver 1 Receiver 1 power adapter 1 user instructions KE6920...

Page 9: ...KVM over IP Transmitter with Dual SFP 2 Transmitter 2 USB DVI D KVM cable 2 power adapter 2 mounting kit 2 user instructions KE6920R DVI D Dual Link KVM over IP Receiver with Dual SFP 1 Receiver 1 po...

Page 10: ...le 1 foot pad set 4 pcs 1 power adapter KE8950T only 1 mounting kit 1 HDMI Lockpro 1 user instructions KE8950R KE8952R 4K HDMI Single Display KVM over IP Receiver 1 Receiver 1 power adapter KE8950R on...

Page 11: ...T only 1 mounting kit 1 user instructions KE9950R KE9952R 4K DisplayPort KVM over IP Receiver 1 Receiver 1 power adapter KE9950R only 1 user instructions KE9950ATC KE9950T 4K DisplayPort KVM over IP T...

Page 12: ...ii KE6920ATC ix KE8900S ix KE8950 KE8952 x KE9900ST x KE9950 KE9952 xi KE9950ATC xi Contents xii About This Manual xxii Conventions xxiv Chapter 1 Introduction Overview 1 Features 4 More Features for...

Page 13: ...40R Receiver Rear View 45 KE6940AT Transmitter Front View 47 KE6940AT Transmitter Rear View 48 KE6940AR Receiver Front View 50 KE6940AR Receiver Rear View 51 KE6940AiT Transmitter Front View 53 KE6940...

Page 14: ...stallation 1 of 2 98 KE6910ATC Point to Point Installation 2 of 2 99 KE6920 KE6922 Point to Point Installation 100 KE6920 KE6922 Point to Point Installation 1 of 2 101 KE6920 KE6922 Point to Point Ins...

Page 15: ...E6920 KE6922 Network Installation Diagram 2 of 2 139 KE6920ATC LAN Installation 140 KE6920ATC Network Installation Diagram 1 of 2 141 KE6920ATC Network Installation Diagram 2 of 2 142 KE8950 KE8952 LA...

Page 16: ...es 182 OSD Matrix Mode 183 Connections Page 184 List Mode 184 Array Mode 187 Profile Page 189 Push Content 190 Pull Content 192 Chapter 4 Software Installation Overview 193 Download 193 KVM over IP Ma...

Page 17: ...6 Certificate Signing Request 237 Copy Paste 239 Virtual Transmitter 240 Intelligent Dual Video Output Management 242 Transmitter Group 243 Transmitter Permissions 244 Receiver 246 SFP Module Detectio...

Page 18: ...irmware Upgrade Recovery 297 Redundancy 298 Backup Restore 300 Backup 301 Restore 301 Certificates 302 Private Certificate 302 Certificate Signing Request 303 Sessions 305 Chapter 8 Connections Overvi...

Page 19: ...38 The On Screen Keyboard 339 Mouse Pointer Type 340 Mouse DynaSync Mode 340 Automatic Mouse Synchronization DynaSync 341 Manual Mouse Synchronization 341 Control Panel Configuration 342 Chapter 13 Fi...

Page 20: ...KE8950T KE8952T 405 KE8950R KE8952R 407 KE9900ST 409 KE9950 410 KE9952 412 Optional Rack Mount 414 Dual Rack Mount 414 Transmitter Dual Rack Mount 414 Receiver Dual Rack Mount 416 Single Rack Mount 4...

Page 21: ...rts 435 Stackable verse Standalone 435 What Stackable Switches Can do 436 Switch Specifications 436 Configuring Switches and KE Devices 437 KE transmitter Settings 437 Recommended Network Switches 437...

Page 22: ...DVI I Single Display KVM over IP Extender Transmitter with Internet Access KE6900ST DVI KVM over IP Extender Lite KE6910 DVI D Dual Link KVM over IP Extender Transmitter Receiver KE6912 DVI D Dual Li...

Page 23: ...explains the KVM over IP Matrix Manager s system settings which are categorized into General ANMS LDAP AD RADIUS TACACS authentication F W Upgrade Redundancy Backup Restore Certificates and Sessions t...

Page 24: ...d functions added improved or removed since the release of this manual For an up to date user manual visit http www aten com global en Conventions This manual uses the following conventions Monospaced...

Page 25: ...you need to place the console where it is convenient but you want the computer to reside in a secure location away from the keyboard mouse and display The extenders support flawless and lossless vide...

Page 26: ...VM over IP Transmitter that supports DVI input KE8900S offers a slim KVM over IP Transmitter KE8900ST and a slim KVM over IP Receiver KE8900SR to respectively support HDMI video input from the compute...

Page 27: ...connections scheduling permissions and more Whether you re extending computer access for Monitoring Broadcasting Editing or Workstation setup the KVM over IP Matrix System gives you the flexibility a...

Page 28: ...d 3840 x 2160 60 Hz 4 2 0 3840 x 2160 30 Hz 4 4 4 KE8950 and KE8952 Supports 2K x 2K video resolution 2048 x 2048 60 Hz KE6910 KE6912 KE6920 KE6922 OSD On Screen Display on the Receiver configures Tx...

Page 29: ...r Tx after disconnection with the original Tx ensuring constant access to servers KE6900A KE6900AiT KE6910 KE6912 KE6920 KE6922 KE6940A KE6940AiT Disconnection Alert Pop up warning message and looping...

Page 30: ...2 SFP fiber ports for network failover to ensure constant availability for mission critical applications Supports 2K x 2K video resolution 2048 x 2048 60 Hz Disconnection Alert pop up warning message...

Page 31: ...riate network bandwidth CLI administrators can control all KE devices via RS 232 or Telnet by issuing commands RS 232 serial ports allows you to connect to a serial terminal for TextMenu CLI or serial...

Page 32: ...z 2560 x 1080 24 25 30 50 60 100 120 Hz 2048 x 2048 30 60 Hz 2048 x 1536 60 Hz 2048 x 1536 30 Hz 2048 x 1152 60 Hz 1600 x 1600 60 Hz 1920 x 2160 60 Hz 1920 x 2160 30 Hz 1920 x 1440 60 Hz 1920 x 1200 6...

Page 33: ...n KE6940 KE6940A KE6940AiT Two DVI compatible monitors capable of the highest possible resolution KE8900S KE8950 KE8952 One HDMI compatible monitor capable of the highest possible resolution KE9900ST...

Page 34: ...d to simplify the setup we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package CCKM Requirements The minimum hardware and software requirement...

Page 35: ...pports the following virtual machine and versions OS Versions VMware ESXi 4 x 4 0 5 x 5 0 5 1 5 5 6 x 6 0 vCenter 2 5 4 0 5 x 5 0 5 5 6 x 6 0 XenServer 5 x 5 6 6 x 6 0 6 5 7 x 7 0 8 x 8 0 Hyper v on W...

Page 36: ...s 3 RS 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights green to indicate which side of the installation local or remote currently has KV...

Page 37: ...et the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the speakers green and microphone pink 4 power jack The cable from the DC power adapte...

Page 38: ...t is for connecting to a serial terminal 7 console ports The unit s USB keyboard and USB mouse plug into these ports 8 LAN port The cable that connects the unit to the LAN plugs in here 9 DVI I output...

Page 39: ...has KVM access of the computer 4 remote LED Lights green to Indicate the Receiver has KVM access of the computer 5 graphics pushbutton Sets the image quality of the display to the highest possible gr...

Page 40: ...a or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 250 2 This USB port does not support isochronous endpoints therefore USB peripherals that stream audi...

Page 41: ...login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 USB port Use this port for virtual media or a...

Page 42: ...d and USB mouse plug into these ports Note When using a keyboard or mouse with special functions see USB Mode page 250 9 LAN port The cable that connects the unit to the LAN plugs in here 10 DVI I out...

Page 43: ...rt This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights green to indicate which side of the installation Local or Remote currently has KVM control of...

Page 44: ...a firmware upgrade failure Press and hold it in for more then three seconds resets the unit back to its factory default settings Note The Reset to Factory Default function resets everything but the lo...

Page 45: ...ly the local Transmitter has KVM control of the computer The Receiver s KVM access to the computer is locked Note In Auto mode RS 232 and audio functions will work on the Receiver but not on the Trans...

Page 46: ...pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by defau...

Page 47: ...ettings To reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 USB port Use this port fo...

Page 48: ...use plug into these ports Note When using a keyboard or mouse with special functions see USB Mode page 250 10 SFP slot The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN pl...

Page 49: ...ort This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights Green to indicate which side of the installation Local or Remote currently has KVM control of...

Page 50: ...en three seconds resets the unit back to its factory default settings Note The Reset to Factory Default function resets everything but the login information username password to the factory default se...

Page 51: ...ly the local Transmitter has KVM control of the computer The Receiver s KVM access to the computer is locked Note In Auto mode RS 232 and audio functions will work on the Receiver but not on the Trans...

Page 52: ...orts 3 RS 232 port This RS 232 serial port is for connecting to the computer for serial control 4 Remote Local LED Lights green to indicate which side of the installation Local or Remote has KVM contr...

Page 53: ...the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 power jack The cable from the DC power ad...

Page 54: ...in here This port is PoE enabled for KE6912 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page 75 for more details 9 SFP slot The Giga...

Page 55: ...hbutton Sets the image quality of the display to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by default 6...

Page 56: ...on username password to the factory default settings To reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green an...

Page 57: ...This port is PoE enabled for KE6912 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page 75 for more details 10 SFP slot The Gigabit Eth...

Page 58: ...orts 3 RS 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights green to indicate which side of the installation Local or Remote has KVM contr...

Page 59: ...the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 power jack The cable from the DC power ad...

Page 60: ...gs in here This port is PoE enabled for KE6922 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page 75 for more details 9 SFP slots The...

Page 61: ...hbutton Sets the image quality of the display to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by default 6...

Page 62: ...on username password to the factory default settings To reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green an...

Page 63: ...re This port is PoE enabled for KE6922 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page 75 for more details 10 SFP slots The Gigabit...

Page 64: ...3 RS 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights green to indicate which side of the installation Local or Remote has KVM control o...

Page 65: ...the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 power jack The cable from the DC power ada...

Page 66: ...t is for connecting to a serial terminal 7 console ports The unit s USB keyboard and USB mouse plug into these ports 8 LAN port The cable that connects the unit to the LAN plugs in here 9 DVI I output...

Page 67: ...has KVM access of the computer 4 remote LED Lights green to Indicate the Receiver has KVM access of the computer 5 graphics pushbutton Sets the image quality of the display to the highest possible gr...

Page 68: ...a or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 250 2 This USB port does not support isochronous endpoints therefore USB peripherals that stream audi...

Page 69: ...login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 USB port Use this port for virtual media or a...

Page 70: ...6 8 console ports The unit s USB keyboard and USB mouse plug into these ports 9 LAN port The cable that connects the unit to the LAN plugs in here 10 DVI I output The cable from the local DVI monitors...

Page 71: ...S 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights Green to indicate which side of the installation Local or Remote currently has KVM con...

Page 72: ...a firmware upgrade failure Press and hold it in for more then three seconds resets the unit back to its factory default settings Note The Reset to Factory Default function resets everything but the lo...

Page 73: ...ly the local Transmitter has KVM control of the computer The Receiver s KVM access to the computer is locked Note In Auto mode RS 232 and audio functions will work on the Receiver but not on the Trans...

Page 74: ...pushbutton Sets the image quality of the display to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by defau...

Page 75: ...ettings To reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 USB port Use this port fo...

Page 76: ...se plug into these ports Note When using a keyboard or mouse with special functions see USB Mode page 250 10 SFP slot The Gigabit Ethernet GbE optical fiber cable that connects the unit to the LAN plu...

Page 77: ...S 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights green to indicate which side of the installation Local or Remote currently has KVM con...

Page 78: ...en three seconds resets the unit back to its factory default settings Note The Reset to Factory Default function resets everything but the login information username password to the factory default se...

Page 79: ...y the local Transmitter has KVM control of the computer The Receiver s KVM access to the computer is locked Note In Auto mode RS 232 and audio functions will work on the Receiver but not on the Transm...

Page 80: ...e login information username password to the factory default settings To reset the login information refer to Reset All Information on page 423 2 KVM port The USB KVM cable supplied with the package t...

Page 81: ...LED This LED indicates the network status Lights when connected to the LAN and blinks when the Ethernet connection is active Orange 10 Mbps Orange Green 100 Mbps Green 1000 Mbps Off when not connected...

Page 82: ...3 RS 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights Green to indicate which side of the installation Local or Remote currently has KVM...

Page 83: ...reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the speakers green and microphone pink 4 power jack The cable from the DC power ada...

Page 84: ...hat connects the unit to the LAN plugs in here This port is PoE enabled for KE8952 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page...

Page 85: ...hbutton Sets the image quality of the display to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by default 6...

Page 86: ...efault settings To reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 USB port Use this...

Page 87: ...nnects the unit to the LAN plugs in here This port is PoE enabled for KE8952 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page 75 for...

Page 88: ...the device Power off hold reset then power on the device while pressing reset to recover from a firmware upgrade failure Press and hold it in for more then three seconds resets the unit back to its fa...

Page 89: ...l control Note When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver When no LAN connection is detected serial commands are automaticall...

Page 90: ...r virtual media or a USB peripheral device Note 1 When using a USB disk plugged into this port see USB Mode page 250 2 This USB port does not support isochronous endpoints therefore USB peripherals th...

Page 91: ...cted to the LAN and blinks when the Ethernet connection is active Orange 10 Mbps Orange Green 100 Mbps Green 1000 Mbps Off when not connected to the LAN 5 power LED Lights blue to indicate the unit is...

Page 92: ...the device Power off hold reset then power on the device while pressing reset to recover from a firmware upgrade failure Press and hold it in for more then three seconds resets the unit back to its fa...

Page 93: ...l Note When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver When no LAN connection is detected serial commands are automatically direct...

Page 94: ...ports 3 RS 232 port This RS 232 serial port is for connecting to the computer for serial control 4 remote local LED Lights green to indicate which side of the installation Local or Remote currently ha...

Page 95: ...reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local speakers green and microphone pink 4 power jack The cable from the DC pow...

Page 96: ...This port is PoE enabled for KE9952 for power redundancy or cable management Requires power board version B01G or later see PoE Power Redundancy on page 75 for more details 9 SFP slot The Gigabit Eth...

Page 97: ...hbutton Sets the image quality of the display to the highest possible grade so that images are optimized This toggle button turns off the Video Pushbutton option Graphics mode is selected by default 6...

Page 98: ...ogin information username password to the factory default settings To reset the login information refer to Reset All Information on page 423 3 audio ports These mini stereo ports are for the local spe...

Page 99: ...USB mouse plug into these ports 9 LAN port The cable that connects the unit to the LAN plugs in here This port is PoE enabled for KE9952 for power redundancy or cable management Requires power board...

Page 100: ...KVM over IP Matrix System User Manual 76 This Page Intentionally Left Blank...

Page 101: ...t transmitters using the mounting kit provided 1 Important safety information regard the placement of this device is found on Please review it before proceeding 2 Make sure that the power of all devic...

Page 102: ...for non slim transmitters KE6900 KE6900A KE6900AiT KE6910 KE6912 KE6920 KE6922 KE6940 KE6940A KE6940AiT KE8950 KE8952 KE9950 and KE9952 are the same and are exemplified using KE6900 1 Unscrew the scr...

Page 103: ...from in the mounting kit attach the mounting bracket to the bottom of the transmitter as shown below Slim Transmitters KE8900ST KE9900ST The following diagrams are exemplified using KE8900ST 1 Unscre...

Page 104: ...KVM over IP Matrix System User Manual 80 2 Use the screws from step 1 to attach the mounting bracket to the bottom of the transmitter as shown below M3 x 5...

Page 105: ...A KE6900AiT KE6910 KE6912 KE6920 KE6922 KE6940 KE6940A KE6940AiT KE8950 KE8952 KE9950 and KE9952 are the same and are exemplified using KE6900 Screw the mounting bracket on a convenient location of th...

Page 106: ...crew the mounting bracket on a convenient location of the rack Note Rack screws are not provided We recommend the use of M5 x 12 Phillips Type I cross recessed screws Slim Transmitters KE8900ST KE9900...

Page 107: ...Steps for non slim transmitters KE6900 KE6900A KE6900AiT KE6910 KE6912 KE6920 KE6922 KE6940 KE6940A KE6940AiT KE8950 KE8952 KE9950 and KE9952 are the same and are exemplified using KE6900 Use the cen...

Page 108: ...er Manual 84 Slim Transmitters KE6900ST Use the center hole to screw the mounting bracket onto a secure wall surface Slim Transmitters KE8900ST KE9900ST Use the mounting bracket s center screw hole to...

Page 109: ...her end of the USB KVM cable to the keyboard video mouse speaker and microphone ports on the computer 4 For control of serial devices connect the RS 232 serial port on the transmitter to a serial port...

Page 110: ...eyboard or mouse with special functions may be required to be connected using the USB ports for the functions to work see USB Mode page 250 KE6900 KE6940 Point to Point Installation 1 of 2 KE6900R 6 K...

Page 111: ...n additional DVI monitor can be connected at each end for a dual display setup KE6900 KE6940 Point to Point Installation 2 of 2 Note The serial port on the transmitter shown above connects to the comp...

Page 112: ...the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to a serial port on the computer 6 Connect...

Page 113: ...ions may be required to be connected using the USB ports for the functions to work see USB Mode page 250 3 The SFP module 2A 136G 2A 137G is sold separately Contact your ATEN dealer for product inform...

Page 114: ...hat an additional DVI monitor can be connected at each end for a dual display setup KE6900A KE6940A Point to Point Installation 2 of 2 Note The serial port on the transmitter shown above connects to t...

Page 115: ...M cable DVI D USB audio and the DVI D cable KE6940AiT only provided into the KVM ports on the front of the transmitter 4 Connect the other end of the KVM cable DVI D USB audio and the DVI D cable KE69...

Page 116: ...er and make sure the adapter is powered 13 Power on the computer Note 1 For the advanced features of connecting a keyboard or mouse with special functions see USB Mode page 250 2 The SFP module 2A 136...

Page 117: ...T installation is the same except with one less DVI monitor KE6940AiT Point to Point Installation 2 of 2 Note The serial port on the transmitter shown above connects to the computer while the serial p...

Page 118: ...into the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to a serial port on the computer 6 Co...

Page 119: ...wer on the computer Note 1 The SFP module 2A 136G 2A 137G is sold separately Contact your ATEN dealer for product information 2 Available for KE6910T and KE6910R only The second power adapter with the...

Page 120: ...KVM over IP Matrix System User Manual 96 KE6910 KE6912 Point to Point Installation 2 of 2...

Page 121: ...B DVI D KVM cable into the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to a serial port on...

Page 122: ...137G is sold separately Contact your ATEN dealer for product information 2 Available for KE6910T and KE6910R only The second power adapter with the power cord is sold separately Contact your ATEN dea...

Page 123: ...Chapter 2 Hardware Setup 99 KE6910ATC Point to Point Installation 2 of 2...

Page 124: ...he computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to a serial port on the computer 6 Connect a Cat 5e 6 cable to the transmitter s LAN port 7 Plug the...

Page 125: ...e second power adapter with the power cord is sold separately Contact your ATEN dealer for product information Power redundancy for KE6922T and KE6922R can be achieved with the PoE function KE6920 KE6...

Page 126: ...KVM over IP Matrix System User Manual 102 KE6920 KE6922 Point to Point Installation 2 of 2 KE6920T Front 5 3 4 USB DVI D KVM cable...

Page 127: ...er end of the USB DVI D KVM cable into the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to...

Page 128: ...ly The second power adapter with the power cord is sold separately Contact your ATEN dealer for product information KE6920ATC Point to Point Installation 1 of 2 KE6920R Rear KE6920T Rear Cat 5e 6 cabl...

Page 129: ...Chapter 2 Hardware Setup 105 KE6920ATC Point to Point Installation 2 of 2 KE6920T Primary Secondary Front 5 3 4 USB DVI D KVM cable...

Page 130: ...board video mouse speaker and microphone ports on the computer 4 For control of serial devices connect the RS 232 serial port on the transmitter to a serial port on the computer 5 Connect a Cat 5e 6 c...

Page 131: ...are not provided with the KE8952 Please contact your ATEN dealer to purchase additional power adapters or use the Power over Ethernet PoE feature to supply power to the KE8952 KE8950R Rear 6 KE8950T...

Page 132: ...E8952 Point to Point Installation 2 of 2 Note The serial port on the transmitter shown above connects to the computer while the serial port on the receiver not shown connects to a serial device option...

Page 133: ...a serial port on the computer 4 Plug the power adapter provided with this package into an AC source and plug the other end into the KE6900ST s power jack 5 Connect a Cat 5e 6 cable to the KE6900ST s L...

Page 134: ...KVM over IP Matrix System User Manual 110 1 USB KVM cable Local PC 3 2 KE6900ST Front KE6900ST Rear KE6900R 5 Cat 5e 5 cable 4 6 8 7...

Page 135: ...le between the LAN ports of KE8900ST and KE8900SR 4 Connect a USB mouse keyboard to the front panel of the KE8900SR and HDMI monitor to the rear panel of the KE8900SR 5 Plug the power adapters into po...

Page 136: ...KVM over IP Matrix System User Manual 112 KE8900SR Rear KE8900SR Front KE8900ST Rear DC 5V DC 5V 4 5 6 5 1 1 2 3 4...

Page 137: ...KE9900ST 4 Optional For control of serial devices connect the RS 232 serial port on the KE9900ST to a serial port on the computer 5 Connect a Cat 5e 6 cable between the LAN ports of KE9900ST and the r...

Page 138: ...P Matrix System User Manual 114 of directly between two KE Series devices As an example please refer to KE6900 KE6940 LAN Installation KE8900SR Rear KE8900SR Front KE9900ST Rear DC 5V DC 5V 6 1 1 2 3...

Page 139: ...ype A to Type B and audio cables into the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232 port on the front of the transmitter to a...

Page 140: ...acks 12 Power on the computer Note 1 The SFPmodule 2A 136G 2A 137G is sold separately Contact your ATEN dealer for product information 2 Available for KE9950T and KE9950R only The second power adapter...

Page 141: ...o purchase additional power adapters or use the Power over Ethernet PoE feature to supply power to the KE9952 KE9950 KE9952 Point to Point Installation 2 of 2 Note The serial port on the Transmitter s...

Page 142: ...end of the DisplayPort cable the USB 2 0 Type A to Type B and audio cables into the keyboard video mouse speaker and microphone ports on the computer 5 For control of serial devices connect the RS 232...

Page 143: ...6G 2A 137G is sold separately Contact your ATEN dealer for product information 2 Available for KE9950T and KE9950R only The second power adapter with the power cord is sold separately Contact your ATE...

Page 144: ...em User Manual 120 KE9950 KE9952 Point to Point Installation 2 of 2 Note The serial port on the Transmitter shown above connects to the computer the serial port on the Receiver not shown connects to a...

Page 145: ...switches wire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches...

Page 146: ...nd speakers into the ports on the console section of the KE6900R KE6940R 8 Use a Cat 5e 6 cable to connect the KE6900R KE6940R s LAN port to the local area TCP IP network 9 Plug the second power adapt...

Page 147: ...n Diagram 1 of 2 Note The diagram above shows KE6900T and KE6900R The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual display setup 6 KE69...

Page 148: ...900 KE6940 Network Installation Diagram 2 of 2 Note The serial port on the transmitter shown above connects to the computer while the serial port on the receiver not shown connects to a serial device...

Page 149: ...We recommend using 1000 Mbps Gigabit Ethernet switches wire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same of...

Page 150: ...smitter and the receiver to a local area TCP IP network Refer to the diagrams on the following page and connect accordingly Repeat these steps for each Transmitter and Receiver you wish to install on...

Page 151: ...Chapter 2 Hardware Setup 127 KE6900A KE6940A Network Installation Diagram 2 of 2 KE6900AT Front USB DVI D KVM cable...

Page 152: ...performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches might cause poor performance In multipoint configuratio...

Page 153: ...remote access with WinClient JavaClient you will still need to connect the Internet Port of the KE6900AiT KE6940AiT to an office LAN It is highly recommended to mount the AiT unit s onto a system rac...

Page 154: ...KVM over IP Matrix System User Manual 130 KE6900AiT KE6940AiT Network Installation Diagram 2 of 2 KE6940AiT Front USB DVI D KVM cable...

Page 155: ...speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches might cause poo...

Page 156: ...ver IP Matrix System User Manual 132 KE6910 KE6912 Network Installation Diagram 1 of 2 KE6910R Rear KE6910T Rear Cat 5e 6 cable Optical Fiber Cable Cat 5e 6 cable Optical Fiber Cable DC 5V DC 5V TCP I...

Page 157: ...Chapter 2 Hardware Setup 133 KE6910 KE6912 Network Installation Diagram 2 of 2 KE6910T Front...

Page 158: ...ire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches might cause...

Page 159: ...Network Installation Diagram 1 of 2 KE6910R Rear KE6910T Rear Cat 5e 6 cable Optical Fiber Cable Cat 5e 6 cable Optical Fiber Cable DC 5V DC 5V TCP IP LAN KE6910T Rear Cat 5e 6 cable Optical Fiber Ca...

Page 160: ...KVM over IP Matrix System User Manual 136 KE6910ATC Network Installation Diagram 2 of 2 KE6910T Primary Secondary Front...

Page 161: ...n KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches might cause poor performance In multipoint configurations the IGMP and flow control...

Page 162: ...PoE network switch 3 Power adapters are not provided with KE6922 units Please contact your ATEN dealer to purchase additional power adapters or use the Power over Ethernet PoE feature to supply power...

Page 163: ...Chapter 2 Hardware Setup 139 KE6920 KE6922 Network Installation Diagram 2 of 2 KE6920T Front USB DVI D KVM cable...

Page 164: ...tween KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches might cause poor performance In multipoint configurations the IGMP and flow con...

Page 165: ...boards mice with advanced function designs see USB Mode page 250 KE6920ATC Network Installation Diagram 1 of 2 TCP IP LAN KE6920T Rear Cat 5e 6 cable Optical Fiber Cable DC 5V Serial Device KE6920R Re...

Page 166: ...KVM over IP Matrix System User Manual 142 KE6920ATC Network Installation Diagram 2 of 2 KE6920T Primary Secondary Front USB DVI D KVM cable...

Page 167: ...ches wire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches might...

Page 168: ...area TCP IP network 9 Plug the power adapter into an AC source and plug the other end into the KE8950R KE8952R s power jack 10 Use the OSD on the receiver to configure the network settings for both de...

Page 169: ...t provided with KE8952 units Please contact your ATEN dealer to purchase additional power adapters or use the Power over Ethernet PoE feature to supply power to KE8952 units KE8950R Rear 6 KE8950T Rea...

Page 170: ...KE8952 Network Installation Diagram 2 of 2 Note The serial port on the Transmitter shown above connects to the computer the serial port on the Receiver not shown connects to a serial device optional...

Page 171: ...itches wire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches mig...

Page 172: ...KVM over IP Matrix System User Manual 148 KE9950 KE9952 Network Installation Diagram 1 of 2...

Page 173: ...Chapter 2 Hardware Setup 149 KE9950 KE9952 Network Installation Diagram 2 of 2...

Page 174: ...t switches wire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between KE Series devices installed on different LAN segments under a same office network environment 10 100 Mbps switches...

Page 175: ...Chapter 2 Hardware Setup 151 KE9950ATC Network Installation Diagram 1 of 2...

Page 176: ...KVM over IP Matrix System User Manual 152 KE9950ATC Network Installation Diagram 2 of 2...

Page 177: ...installed on different LAN segments under a same office network environment 10 100 Mbps switches might cause poor performance 4 In multipoint configurations the IGMP and flow control function of your...

Page 178: ...a valid default gateway 6 Click Save Exit OSD To exit the OSD press Esc on the keyboard click Logout tap Scroll Lock twice or return to the OSD main page and press the front panel OSD pushbutton recei...

Page 179: ...x IP address 1 in the KE OSD Receiver Properties page 192 168 0 62 Ctrl F3 Correspond to the Tx IP address 2 in the KE OSD Receiver Properties page 192 168 0 63 Ctrl F4 Correspond to the Tx IP address...

Page 180: ...168 2 2 follow the steps below 1 From the KE OSD go to the Receiver Properties page see Properties page 164 2 Key in IP address 192 168 2 1 in the Properties field as illustrated below and click Save...

Page 181: ...9110 CLI 9111 Redundancy 9120 Database Service 1527 KVM over IP Matrix Manager UDP Port 9110 Broadcast 9000 KE TX RX Device TCP Manager 9110 Service 9000 Telnet 23 SSH 22 KE TX Device TCP VM 9001 vUSB...

Page 182: ...dicates the network status Lights when connected to the LAN and blinks when the Ethernet connection is active Orange 10 Mbps Orange Green 100 Mbps Green 1000 Mbps Off when not connected to the LAN Pow...

Page 183: ...of the receiver or from the keyboard tap the Scroll Lock key twice The OSD main page will appear see Press the Esc key to cancel page 161 To exit the OSD press Esc on the keyboard click Logout tap the...

Page 184: ...ey to switch back to the transmitter channel previously accessed Note For KE6900 KE8950 KE9950 Alt K is not supported but the same operation can be achieved by pressing K under Hotkey Mode Hotkey Mode...

Page 185: ...ou can switch microphone access between Receivers with a hotkey 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock 4 Press 1 Press the Esc key to cancel OSD Interface After you invo...

Page 186: ...enter a password and click Configure to enter the Receiver Configuration screen 2 Transmitter Select this radio button enter a password and click Configure to enter the Transmitter Configuration scre...

Page 187: ...the radio buttons to select Enable View Only or Disable for the IP Installer utility See IP Installer page 420 for instructions Note For security we strongly recommend that you set this to View Only o...

Page 188: ...setups that are managed with the Receiver s OSD menu Select Matrix mode to manage devices and connections from the KVM over IP Matrix Manager web GUI This mode is for advanced administration of Transm...

Page 189: ...e radio button to set the source of the audio signal HDMI Analog or Both Manager Address Set the IP address and Port number of the computer running the KVM over IP Matrix Manager The default port numb...

Page 190: ...SB device mode In this mode KE6900T KE6940T and all Receivers support up to 2 USB connections and all Transmitters support up to 5 USB connections including Tx local console USB keyboard and mouse Not...

Page 191: ...bove set the Transmitter IP address for the Receiver s Video Audio USB and RS232 source signals If you selected Matrix mode above the Properties will be grayed out Use Channels to configure the Transm...

Page 192: ...nsmitters only support up to 3 virtual media connections vUSB generic USB device Use this option to plug USB peripherals into the USB ports KE6900ST KE8900ST KE9900ST transmitters do not support vUSB...

Page 193: ...Select Extender mode for simple one to one Transmitter to Receiver setups that are managed with the Receiver s OSD menu Note It is not recommended to use Matrix Mode for ATC version models Properties...

Page 194: ...from Transmitters Video Audio USB and RS232 For KE8950 Series models use the radio button to set the source of the audio signal HDMI Analog or Both Beeper Check this box to allow the Receiver to beep...

Page 195: ...local console USB keyboard and mouse Note The vUSB option also allows a keyboard and mouse with special functions to be plugged into the USB ports for console use Use this only if the special functio...

Page 196: ...r It also displays the IP Address MAC Address F W Version and Serial Number of the Receiver Reboot Check the box and click Reboot to reset the Receiver s settings back to the factory default All custo...

Page 197: ...radio buttons to select Enable View Only or Disable for the IP Installer utility See IP Installer page 420 for instructions Note For security we strongly recommend that you set this to View Only or Di...

Page 198: ...tion Mode Select Extender mode for simple one to one Transmitter to Receiver setups that are managed with the Receiver s OSD menu Select Matrix mode to manage devices and connections from the KVM over...

Page 199: ...r the connection Select how you want the source device to acquire the display s EDID Default EDID is set to the default ATEN configuration This setting must be used when connecting KE6900 devices to K...

Page 200: ...ransmits lower quality video a higher bandwidth setting sends higher quality video but this can affect network speed Video Quality Select the video quality to use 5 is the highest video quality and 1...

Page 201: ...IP Address MAC Address F W Version and Serial Number of the Transmitter Reboot Check the box and click Reboot to reset the Transmitter s settings back to the factory default All custom settings but no...

Page 202: ...KVM over IP Matrix System User Manual 178 Internet Port AiT Models only The Internet Port tab allows you to configure the Transmitter s Internet Port settings...

Page 203: ...HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 Note 1 Valid entries for all of the Service Ports are from 1 65535 2 The...

Page 204: ...ddress automatically radio button To specify a fixed address select the Set DNS server address manually radio button and fill in the required information Note Specifying at the alternate DNS Server ad...

Page 205: ...rts page 179 Working Mode Use this section to set the working mode parameters Enable ICMP Check to enable ICMP service Disable Browser Service Check to disable a particular access Available options ar...

Page 206: ...w password again in the Confirm password field OSD Language Click the drop down menu to select the language you want to use for OSD sessions Choices are English Chinese Simplified Chinese Traditional...

Page 207: ...invoke the OSD which provides access to the Connection Page by entering a username and password Note 4 If the Receiver does not require a login click Login to system see Login Required under Basic pa...

Page 208: ...ion to Transmitters created in the Device Management tab of the KVM over IP Matrix Manager see Browser Telnet Operation page 205 2 Channel Status This field provides thestatus information of the Chann...

Page 209: ...these two buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page 6 Previous Arrow Use these two buttons to navigate to the pr...

Page 210: ...gure Under Manual or Remix EDID mode the EDID button appears allowing you to select Manual EDID or Remix EDID Note For KE9950 KE9952 KE8950 KE8952 when set to Manual EDID mode with a resolution of 256...

Page 211: ...er a panel displaying video if audio is being sent from that Transmitter it can be heard at the Receiver No Item Description 1 Next Arrow Use these two buttons to navigate to the next page or to the e...

Page 212: ...ct Add to Favorite or Remove from Favorite Note A maximum of 50 channels can be marked as Favorites 5 List Mode Click to view the Channel connections in a list that can be sorted by name or with favor...

Page 213: ...the Receiver will connect with the settings of that Profile see Adding a Profile page 270 4 Disconnect Click Disconnect to end the current Profile connection 5 Next Arrow Use these two buttons to navi...

Page 214: ...ion to 2 Description The field provides a description of the Receiver that was entered when it was created 3 Connect Click Push Content to push the local Receiver s computer connection to the selected...

Page 215: ...to the previous page or to the beginning of the list if there are more choices available than can be seen on the page 9 Logout Click this button to log out of the Connection Page 10 Go to Configuratio...

Page 216: ...iption and access type of each available Channel connection 3 Connect Click Pull Content and the Receiver will pull the Channel connection to the local console using the access mode displayed under Ch...

Page 217: ...for free and manage up to 8 KE devices or purchase a license for the KVM over IP Matrix Manager To purchase a license contact your local authorized ATEN dealer To download the free KVM over IP Matrix...

Page 218: ...over IP Matrix System User Manual 194 3 After logging in click Product Registration to register the KE device s you have purchased 4 After you have registered the KE device s click Trial Software Down...

Page 219: ...ies devices please contact your ATEN reseller to purchase a license and upgrade the license of your software see page 200 5 Click the software version you would like to download then click Save 6 Unzi...

Page 220: ...Requirements page 10 1 Insert the USB license key into a USB port on your computer If using a virtual license skip this step and see Upgrading License page 200 after the installation is complete Note...

Page 221: ...License Agreement appears If you agree with the License Agreement select I accept the terms of the license agreement and click Next 4 The Choose Install Folder screen appears Select where you would l...

Page 222: ...KVM over IP Matrix System User Manual 198 5 The Choose Shortcut Folder screen appears Select where to create shortcuts for the program by selecting the options provided and click Next...

Page 223: ...allation Summary screen appears Confirm the settings you ve selected If you want to make a change click Previous to go back or click Install to begin the software installation 7 When the process is do...

Page 224: ...200 Upgrading License After you purchase a license to upgrade the KVM over IP Matrix Manager go to the Settings General tab see page 275 and at the top page select Click to Upgrade and then browse fo...

Page 225: ...quirements page 10 1 Download the KVM over IP Matrix Manager installation file to the Linux server 2 Change the properties of the installation file so that its executable by running the command chmod...

Page 226: ...cation and continue through the installation by clicking Next 7 After the software installs successfully a directory provides useful links 8 The Uninstall_Matrix_Manager can be used to uninstall the s...

Page 227: ...lation 203 cd KeManager sudo Query_Service Stop service sudo Stop_Service 10 To check and start the KVM over IP Matrix Manager service use the following commands cd KeManager sudo Query_Service Stop s...

Page 228: ...KVM over IP Matrix System User Manual 204 This Page Intentionally Left Blank...

Page 229: ...s of the computer installed with the KVM over IP Matrix Manager in the browser s URL location bar Note If the administrator has configured the HTTP or HTTPS port setting as something other than the de...

Page 230: ...nd password respectively 4 For security purposes the system will prompt you to change the password immediately Click OK for the password change dialog box 5 Enter the new password and confirm it by en...

Page 231: ...ystem Settings Click this icon to enter the System Setting section where you can configure the KVM over IP Matrix Manager The Settings are discussed on page 275 3 Logout Click this button to log out o...

Page 232: ...ctions Connections provides a visual display of current transmitter and receiver connections Connections is discussed on page 307 Scheduled Profile Scheduled Profile provides an overview of connection...

Page 233: ...add devices do the following 1 Connect all transmitters receivers and or network switches to the LAN 2 On the CCKM main page click the Install Wizard icon page 207 This dialog box appears To add tran...

Page 234: ...ription Search Local Check this box and click the Refresh button to search the local area network for Transmitters Receivers Search Subnet Check this box enter a subnet IP and then click the Refresh b...

Page 235: ...ransmitter Receiver then click Next Item Description IP Range Select the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters Receivers that you are adding DHCP...

Page 236: ...mitter s Name IP Address Audio setting and check the boxes to set Permissions then click Next and repeat the process for Receivers Note See Transmitter Permissions page 244 and Receiver Permissions pa...

Page 237: ...boxes next to the network switch devices you want to add Item Description IP Range Specify the IP address range to search for the network switch to be added Switch Manufacturer Selects the manufactur...

Page 238: ...nual 214 3 Optionally modify the Device Name of the network switch es to be added then click Next 4 For optimal working with the KE Matrix System make sure to enable the related network services and c...

Page 239: ...Link The Instant Link bar provides access to quickly connect Receivers to Transmitters Click the bar to open the panel click again to minimize the panel The top panel provides a list of all the Receiv...

Page 240: ...lick this icon to show only Receiver Group Receivers Access Mode Click a device and use the drop down box to set the access mode Occupy View Only or Exclusive Auto Apply Checking this box allows you t...

Page 241: ...d to the network Telnet To log into the KE Series device by means of a Telnet session do the following 1 On your computer open a terminal command line session 2 At the prompt key in the KE device s IP...

Page 242: ...45 Before executing RS 232 commands across a network you must install the KVM over IP Matrix Manager on a computer and ensure that it is online For the Slim Version of KE Series KE8900ST 8900SR 9900S...

Page 243: ...connection to the KE device is established the device s text based Configuration Menu comes up allowing you to select options by entering a number on the following screens Main Menu KE6900 Receiver Re...

Page 244: ...evice Properties 1 Mode Matrix 2 Transmitter Video IP Address 172 17 17 35 3 Transmitter Audio IP Address 172 17 17 35 4 Transmitter USB IP Address 172 17 17 35 5 Transmitter RS232 IP Address 172 17 1...

Page 245: ...e MAC Address 00 10 74 A8 01 23 Device FW Version V1 1 109 Device Serial Number 3 Password Enabled 4 Change Password 5 System Reboot Reset to Factory Default Q Exit Select one Note The Reset to Factor...

Page 246: ...KVM over IP Matrix System User Manual 222 This Page Intentionally Left Blank...

Page 247: ...us panel is found at the top of the KVM over IP Matrix Manager main page This section provides status information about Transmitters Receivers Network Switches Users Profiles and Logs Click on a selec...

Page 248: ...ted to a Receiver Standby Shows the number of Transmitters that are online but not connected to a Receiver Offline Shows the number of Transmitters added to the KVM over IP Matrix Manager that are not...

Page 249: ...rofile Schedules Total Shows the total number of Profiles available Next scheduled to run Shows the name of the next Profile scheduled to run Days later Shows the number of days until the next Profile...

Page 250: ...s The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters Active refers to a Transmitter connection that is online and in use Standby refers...

Page 251: ...Note The Reset to Factory function resets everything but the login information to the factory default settings To reset the login information refer to Reset All Information on page 423 Click to Creat...

Page 252: ...n the network they appear on the Transmitter settings page Double click a Transmitter to configure its settings Note For transmitter models with Internet Port AiT models the settings page above is und...

Page 253: ...ple one to one Transmitter to Receiver setups that are managed at the Receiver s OSD menu Select Matrix mode to manage devices and connections over the LAN from the KVM over IP Matrix Manager This mod...

Page 254: ...of the Transmitter s video signal to be sent to multiple Receivers Multicast Audio Select Enable to allow a broadcast of the Transmitter s audio signal to be sent to multiple Receivers Occupy Timeout...

Page 255: ...ality being Lossless Light Compression Medium Compression Heavy Compression Maximum Compression Background Refresh Sets how often the Transmitter refreshes the background image on the connected displa...

Page 256: ...nnect the new Transmitter to the network After clicking Replace Device use the drop down menu to select the new Transmitter where the settings will be applied Note 1 This option only appears when a Tr...

Page 257: ...Chapter 6 System Status 233 Internet Port AiT models only For transmitter models AiT models with Internet Port an Internet Port tab is available for configuration...

Page 258: ...nsmitter from the Windows Client and Java Viewers and from the Windows and Java Client AP programs The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number...

Page 259: ...he WinClient or Java Client AP see Starting Up on page 325 Disabling this function will render the unit undiscoverable in the Server List but can still be connected to IPv4 Settings The transmitter ca...

Page 260: ...button and fill in the IP address The transmitter can either have its DNS server address assigned automatically or a fixed address can be specified For automatic DNS Server address assignment select t...

Page 261: ...e it to a convenient location on your computer Importing the Private Certificate To import the private certificate do the following 1 Click Browse to the right of Private Key navigate to where your pr...

Page 262: ...to the third party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click U...

Page 263: ...because of a domain name change for example simply click Remove CSR Copy Paste Copy Paste allows you to copy settings from one Transmitter and paste them to another To copy Transmitter settings to an...

Page 264: ...on the Transmitter settings page with Virtual TX in the top right corner Simply select an online Transmitter for each media source Dual Display Transmitters can be added as two separate Virtual Transm...

Page 265: ...KVM keyboard video mouse source for the Virtual Transmitter Audio Use the drop down menu to select an audio source for the Virtual Transmitter USB Peripheral Use the drop down menu to select a USBPer...

Page 266: ...ol see page 244 To use this setup install the KE devices as shown below and create two Virtual Transmitters selecting DVI 1 and DVI 2 as the KVM source for each Virtual Transmitter For non A model rec...

Page 267: ...ation and then double click or drag and drop Transmitters to add or remove them in the top panel The Transmitters in the top panel will be used as the video source for the Receiver Group at the Receiv...

Page 268: ...ext to each user or group click All View Occupy or Exclusive to grant them permission to connect to the Transmitter with this access type A green block denotes that the user has access To set Transmit...

Page 269: ...er can simultaneously share control of the Transmitter Input from the users is placed in a queue and executed chronologically Occupy The first user to access the Transmitter has control However additi...

Page 270: ...s of the icons and headings on the page are straightforward and let you view and configure Receivers Active refers to a Receiver connection that is online and in use Standby refers to a Receiver conne...

Page 271: ...lt Note The Reset to Factory function resets everything but the login information to the factory default settings To reset the login information refer to Reset All Information on page 423 Click to Cre...

Page 272: ...rix System User Manual 248 Receiver Configuration When the KVM over IP Matrix Manager discovers Receivers on the network they appear on the Receiver settings page Double click a Transmitter to configu...

Page 273: ...this option to independently stream HDMI Analog or Both audio signals to digital or analog audio output devices speakers connected to the Receiver CCKM IP Set the IP address and Port number of the co...

Page 274: ...ransmitter and Receiver can respectively support up to 12 and 3 virtual media connections at the same time including Tx local console USB keyboard and mouse Note KE6900ST KE8900ST KE9900ST transmitter...

Page 275: ...corner to replace an old Receiver with a new one All settings are copied from the old Receiver to the new Receiver Before using this feature connect the new Receiver to the network After clicking Repl...

Page 276: ...KVM over IP Matrix System User Manual 252 4 Select the Receiver s where you want to apply the settings and click Done...

Page 277: ...ers in the top panel will be used to view the video from the Transmitter Group To connect a Transmitter Group to a Receiver Group see Instant Link page 215 Item Description Name Enter a name for the R...

Page 278: ...eo Walls appear listed below Receivers on the Receivers settings page To create a Video Wall in Receiver settings click and then select Create Video Wall Select the number of displays and then group m...

Page 279: ...r quick setup The Videowall and Splitter options can not be changed but allow you to select the Receivers These three layouts can not be deleted Video Wall provides a basic full screen layout where on...

Page 280: ...le and dual video outputs from any one computer For multi display PCs make sure of the following 1 All video outputs are aligned in a row with top alignment and the main screen on the far left 2 The t...

Page 281: ...s click Use the RX OSD button to enable disable showing the Receiver s name and IP address in the top left corner of the connected display This helps identify which Receiver is connected to the displa...

Page 282: ...imit the Switches seen on the page Click to add a new Location Select a Switch and click the Move to icon to add devices to a Location Select a Location from the drop down menu and click this icon to...

Page 283: ...its settings Optionally click Re sync parameters to automatically update the Network Switch by enabling IGMP Snooping IGMP Querier Fast Leave Unregistered Multicast Flooding Flow Control and Speed Mod...

Page 284: ...the SNMP used NMS IP Host Name Defines the IP address or the host name of the Network Switch Port Defines the port value of the Network Switch Community Username Specifies the SNMP community of the Ne...

Page 285: ...and set permissions as explained in the sections that follow Users The KVM over IP Matrix Manager supports three types of accounts shown in the table below Adding Users To add a user do the following...

Page 286: ...on Username From 1 to 32 characters are allowed depending on the Account Policy settings Local User Check the Local User box if the account is for logging in to the KVM over IP Matrix Manager or a Rec...

Page 287: ...it so that it can be easily reinstated in the future OSD Language Click the drop down menu to select the language you want to use during OSD sessions for this user Options are Chinese Traditional Simp...

Page 288: ...t User page that comes up make your changes then click Apply Deleting Users To delete a user do the following 1 In the main panel check the box next to the user s name 2 Click 3 Click OK Welcome Messa...

Page 289: ...7 Adding Groups To create a group do the following 1 Click Group on the Account page 2 Click and then select Add New Group The Add New Group window opens 3 Enter the required information in the approp...

Page 290: ...me Description and Members that are in the group Repeat the above procedure to add additional groups Modifying Groups To modify a group do the following 1 In the main panel double click the group s na...

Page 291: ...hen a device and select the Access Type under each column so that it turns green Make your permission settings for each user or group on each device according to the information provided below Item De...

Page 292: ...ltaneously share control of the Transmitter Input from the users is placed in a queue and executed chronologically Occupy The first user to access the Transmitter has control However additional users...

Page 293: ...are straightforward and let you view and configure Profiles Click to connect the selected Profile Click to disconnect the selected Profile Click to delete the selected Profile Click to Create Profile...

Page 294: ...click and then select Create Profile The Create Profile window appears Item Description Name Enter a name for the Profile Description Enter a description for the Profile Permissions Click Select and...

Page 295: ...ased The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 1 to 240 seconds Exclusive The first Receiver to access the Transmit...

Page 296: ...you want to connect and click 5 To disconnect Profiles click Adding a Schedule Creating a Schedule allows you to connect Profiles at specific dates times and intervals To add a Schedule do the followi...

Page 297: ...edule to begin running End Date Enter the date on which you want the schedule to stop running Start Time Enter the time of day that you want the profile to connect End Time Enter the time of day that...

Page 298: ...ll Device refers to the Transmitter or Receiver that relates to the event If no device is listed the event refers to the KVM over IP Matrix Manager All User refers to the username that the event relat...

Page 299: ...king from the System Status page see System Status page 223 There are 7 tabs to configure the KE Manager system settings General ANMS FW Upgrade Redundancy Backup Restore Certificates and Sessions Gen...

Page 300: ...KVM over IP Matrix System User Manual 276...

Page 301: ...le to turn this function off Authentication Lock When a temporary disconnection happens this function allows the user to retain his her settings upon resuming connection within the time threshold set...

Page 302: ...fault is 9110 HTTPS Port Sets the HTTPS service port used to access the KVM over IP Matrix Manager This is the port number to use for a secure browser login The default is 8443 Example To access the K...

Page 303: ...e in days This setting is only supported by CCKM using firmware ver sion v2 2 219 or later Lockout Policy Lock account after invalid login attempts Select Enable to enforce the lockout policy if a use...

Page 304: ...ers To set a different EDID mode for each Transmitter use the drop down menu to select Customized and then click Edit A Transmitter list will appear with drop down menus to configure each device s EDI...

Page 305: ...is function allows the receiver to connect to the transmitter of the highest priority that is available Follow the steps below to setup the priority list 1 Click Enable to enable this function 2 Click...

Page 306: ...KVM over IP Matrix System User Manual 282 5 Select the transmitters you wish to be in the list from the Available TX list and click Add The added transmitter will be shifted to the Selected TX list...

Page 307: ...tter from the Selected TX list and click Remove The transmitter will be shifted back to the Available TX list 6 Select a target receiver by first clicking the drop down menu Target RX and select a rec...

Page 308: ...ronologically Occupy The first user to access the remote viewer has control However additional users may view the remote viewer If the user controlling the remote viewer is inactive for longer than th...

Page 309: ...285 ANMS The ANMS Advanced Network Management Settings tab is used to set up login authentication and authorization management from external sources and SNMP configurations It is organized into three...

Page 310: ...KVM over IP Matrix System User Manual 286 Event Destination...

Page 311: ...e and Password fields 3 Key in the email address of where the report is being sent from in the From field Note 1 Only one email address is allowed in the From field and it cannot exceed 64 Bytes 2 1 B...

Page 312: ...og Level Information Warning or Error 3 Key in the Server IP address of the Syslog server 4 Key in the Service Port number The valid port range is 1 65535 5 Click Save Authentication RADIUS Settings T...

Page 313: ...uthentication between the KVM over IP Matrix Manager and the RADIUS Server A minimum of 6 characters is required 6 On the RADIUS server Users can be authenticated with any of the following methods Use...

Page 314: ...le Put a check in the Enable checkbox to allow LDAP AD authentication and authorization Enable SSL Put a check in the Enable checkbox to allow SSL connections Preferred LDAP Server Alternate LDAP Serv...

Page 315: ...Groups in AD are matched User privileges are the ones configured for the User and the Groups in the KVM over IP Matrix Manager TACACS Settings Enable TACACS and enter the following information Preferr...

Page 316: ...e Service Port of the PC server to be notified of SNMP trap events 3 Enter the Redundancy Server IP and the Service Port of the redundant PC server to be notified of SNMP trap events 4 Fill in the Com...

Page 317: ...or unencrypted CCKM shall send TLS encrypted or unencrypted email reports depending on the type of the SMTP server connected 2 If your server requires authentication check the Server requires authenti...

Page 318: ...e If you are sending the report to more than one email address separate the addresses with a semicolon The total cannot exceed 256 Bytes 5 Click Save Note 1 Once set an SMTP report will be sent to the...

Page 319: ...all the events that take place on the KVM over IP Matrix Manager and write them to a Syslog server do the following 1 Check Enable 2 Key in the Server IP address of the Syslog server 3 Key in the Ser...

Page 320: ...mware upgrade package appropriate to your KE device 2 Open your browser and log in to the KVM over IP Matrix Manager with an administrator s account 3 Click the Settings icon select the FW Upgrade tab...

Page 321: ...As the upgrade proceeds progress information is shown on the screen Once the upgrade completes successfully the devices will reset 8 Log in to each device and check the firmware version to be sure it...

Page 322: ...hen the primary computer comes back online it retrieves the updated database from the secondary computer and re takes all KVM over IP Matrix Manager operations A CCKM supports up to 5 secondary server...

Page 323: ...KVM over IP Matrix Manager click and go to the Redundancy tab 8 Check Enable Redundancy and select the Primary radio button 9 Use the Secondary Server IP drop down menu to select the secondary IP add...

Page 324: ...s user profiles logs and system settings Restore Deletes the current profile and schedule configurations user and group accounts user profiles logs and system settings then restores those settings to...

Page 325: ...lick Save Restore To restore system configuration settings do the following 1 In the Restore panel click Browse 2 Navigate to the directory where the backup file is located and select it 3 When you re...

Page 326: ...ivate certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self...

Page 327: ...ertificate file is located and select it 3 Click Import to complete the procedure Note Clicking Restore Defaults returns the device to using the default ATEN certificate Certificate Signing Request Th...

Page 328: ...on the KVM over IP Matrix Manager Note When you upload the file the KVM over IP Matrix Manager checks the file to make sure the specified information still matches If it does the file is accepted if n...

Page 329: ...king Kill Session next to each user Username refers to the user that logged in to establish a session User Type refers to the account type of the user Service refers to how the user logged into their...

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Page 331: ...tions are established the panel appears blank as shown below To connect Receivers to Transmitters use the Instant Link panel page 215 or create a connection Profile page 269 When connections are made...

Page 332: ...n in the right column A diagram to its connected device s appears in the right column Right Column The right column displays a connection diagram when a device in the left column is selected Move the...

Page 333: ...ee the table below for scenarios where users are granted O or denied access X Click this icon to Refresh the Transmitters and Receivers list in Connections panel Undo Click this icon to undo the most...

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Page 335: ...Description Headings The headings provide the schedules Name Description Start End and Status Start and End show the time date the profile is scheduled to begin and end Status displays the number of d...

Page 336: ...KVM over IP Matrix System User Manual 312 This Page Intentionally Left Blank...

Page 337: ...the settings page see page 305 Item Description Headings The headings provide information about each user session Username User Level Service IP Login Time and Last Access For more details about each...

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Page 339: ...Link make sure your iPad meets the following requirements Running iPadOS 9 0 or later Has ATEN Matrix Link app installed available from the App Store Connected to the same network as the CCKM server I...

Page 340: ...ver s user accounts Select the user account you want to use for accessing the CCKM server Upon selecting you must enter the password of the account and tap Login 3 Once successfully logged in the ATEN...

Page 341: ...o search for a particular transmitter and or receiver device simply enter the name or IP address of the transmitter and or receiver you want to search for and tap the search icon Preview Size Descript...

Page 342: ...ently connected to simply long tap that receiver until the name of the transmitter or Tx group it is connected to is displayed as exemplified below You can optionally disconnect the receiver from the...

Page 343: ...the desired receiver or Rx group do the following 1 First select the access privilege you want the receiver to control the transmitter with from the following drop down list 2 Tap and drag the desired...

Page 344: ...user may or may not be able to connect See the table below for scenarios where users are granted O or denied access X Logout To log out of the user account currently used to access the CCKM server tap...

Page 345: ...click Due to net lag or insufficient computing power on the local machine some images especially motion images may display poorly There are several ways you can access the remote servers and are liste...

Page 346: ...d Java Client Viewer is accessible via a web browser At the login screen of the Remote Viewer page enter the username password and click Login You can change the login language by using the language d...

Page 347: ...on page 327 for access control information By default if you use Internet Explorer as your browser the Windows Client viewer is used If you use other browsers the Java Client viewer is used If you ma...

Page 348: ...e stand alone Windows or Java Client program go to the browser login page and click the Download Windows Client AP or Download Java Client AP button Note Make sure your system has JRE 6 Update 3 or la...

Page 349: ...its and lists whichever ones it finds in this box If you want to connect to one of these units double click to connect Server If the AiT unit you wish to connect to is at a remote location it will not...

Page 350: ...time there are two active buttons and are described in the table below 3 Click Switch to remote view to access the video source s display s Refer to The Control Panel on page 327 for information about...

Page 351: ...2 To move the Control Panel to a different location click and drag the Control Panel The panel is consisted of two rows The second row shows the video resolution of the remote display the bus the user...

Page 352: ...to Snapshot on page 343 Click to toggle the remote display between color and grayscale Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is...

Page 353: ...ge accordingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accordingly Click to bring up the Macro dialog box see Macros page 330 for more details Click to bring up...

Page 354: ...he actions are listed to the left their hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inco...

Page 355: ...F8 F9 Note The Java Control Panel does not have this feature Adjust mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto sync This combination performs...

Page 356: ...ideo Settings dialog box Performance Select the type of Internet connection that exists between the Local Client computer and the unit The unit will use that selection to automatically adjust the Vide...

Page 357: ...B Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote vide...

Page 358: ...screen Select Enable Refresh and enter a number from 1 through 99 The unit will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box...

Page 359: ...ailable or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the virtual media redirection feature do the follo...

Page 360: ...evice being able to send data to the remote server Write refers to the redirected device being able to have data from the remote server written to it The default is Read If you want the redirected dev...

Page 361: ...he remote system for editing and save them to the redirected media etc Files that you save to the redirected media will actually be saved on your local system Files that you drag from the redirected m...

Page 362: ...the Virtual Media dialog box and click Add Make your selection and click Mount to complete the redirection Zoom The Zoom icon controls the zoom factor for the remote view window Settings are as follow...

Page 363: ...ote and local systems are not the same you do not have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the compu...

Page 364: ...AP 2 Selecting the Single pointer has the same effect as the Toggle mouse display hotkey function see Toggle Mouse Display page 331 for details 3 The icon on the Control Panel changes to match your ch...

Page 365: ...l mouse synchronization instead of automatic DynaSync and the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 I...

Page 366: ...is organized into five main sections as described in the table below Item Description Customize Control Panel Allows you to select which icons are displayed in the Control Panel Control Panel Style E...

Page 367: ...screen borders that you can use to scroll to the off screen areas User Info If User Numbers is enabled the total number of users logged into the unit displays beside the resolution on the second row...

Page 368: ...KVM over IP Matrix System User Manual 344 This Page Intentionally Left Blank...

Page 369: ...egularly to find the latest packages and information relating to them http www aten com For browser based firmware upgrade please refer to FW Upgrade on page 296 Preparation 1 From a computer that is...

Page 370: ...either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are for...

Page 371: ...mpares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and...

Page 372: ...KVM over IP Matrix System User Manual 348 Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful...

Page 373: ...me inoperable If you find that the device does not work following a failed or interrupted upgrade do the following 1 Power off the KE device 2 Press the Reset button then power on the KE device while...

Page 374: ...KVM over IP Matrix System User Manual 350 This Page Intentionally Left Blank...

Page 375: ...uld be configured the same as the Receiver s default configuration as shown below The Receiver s Function Switch should be set to RS 232 Config see page 13 Before executing RS 232 commands across a ne...

Page 376: ...o log into the KE Series device by means of a Telnet session do the following 1 On your computer open a terminal command line session 2 At the prompt key in the KE device s IP address with port 9130 i...

Page 377: ...from the video stream and return it to the OSD menu type the following sw o192 168 0 11 off Enter 5 For example to disconnect Receiver 192 168 0 09 from the video stream and logout the OSD type the fo...

Page 378: ...4 Input Description i Input command TX Num2 Description yy Input port yy Transmitter ID or IP address zz List zz 1 99 To use the 8th Transmitter listed in the command line interface type i 8 Mode Des...

Page 379: ...on Switch output xx to input yy with share access to stream source s xx Receiver ID yy Transmitter ID sw o xx i yy occupy video audio serial usb all on Switch output xx to input yy with occupy access...

Page 380: ...nnect streams return to OSD menu sw i zz exclusive share occupy viewonly video audio serial usb all on Switch Receiver to input zz with mode access to stream source s zz Transmitter by order listed in...

Page 381: ...to turn mute off for Receiver 192 168 0 18 type the following mute o192 168 0 18 off Enter The following tables show the possible values for the Mute commands The following table lists the available...

Page 382: ...rated with a space 2 The Control command string can be skipped and off will be used by default 3 Skip the Output and Num1 command strings to configure the local Receiver mute on Turn mute on for Recei...

Page 383: ...nu type the following profile f4 release Enter 3 For example to disconnect profile 12 and return to the Receiver to the OSD menu type the following profile f12 back Enter The following tables show the...

Page 384: ...default 3 For functional lock and release commands make sure the Lock OSD when connecting option is checked during Create Profile Refer to Lock OSD page 271 for more information Command Profile Num1 C...

Page 385: ...e type the following edid a192 168 0 3 remix Enter The following tables show the possible values for the EDID commands Command Description edid EDID command Address Description a Address command Numbe...

Page 386: ...cription edid a xx auto Enter Set EDID of address xx to auto xx Device ID or IP Address edid a xx remix Enter Set EDID of address xx to remix xx Device ID or IP Address edid a xx default Enter Set EDI...

Page 387: ...ollowing reset a192 168 0 95 Enter 2 For example to reset the Receiver type the following reset Enter The following tables show the possible values for the Reset command The following table lists the...

Page 388: ...1 Enter 2 For example to set the local device with a baud rate of 19200 type the following baud 19200 Enter The following tables show the possible values for the RS 232 command Command Description bau...

Page 389: ...Description baud a xx 9600 None Even Odd 5 6 7 8 1 2 None Hardware Xon Xoff Set address xx baud rate to 9600 with parity data bit stop bit flow control setting baud a xx 19200 None Even Odd 5 6 7 8 1...

Page 390: ...their setting will not change 3 Skip the Address and Number command strings to configure the local device settings baud 9600 Set local device baud rate to 9600 baud 19200 Set local device baud rate to...

Page 391: ...table lists the available OSD commands Note 1 Each command string can be separated with a space 2 Skip the Output and Number command strings to configure the local Receiver Command Description osd OSD...

Page 392: ...into all OSD menus type the following 4 list login Enter 5 For example to list the user logged into the OSD on Receiver 192 168 0 44 type the following list o192 168 0 44 login Enter 6 For example fo...

Page 393: ...Receiver login Lists information about users logged into to the OSD menu connection Lists information about a Transmitters current connections Comman d Output Input Number Control Description list o x...

Page 394: ...ad all of Transmitter 192 168 0 28 device properties type the following read i192 168 0 28 all Enter 4 For example to read the basic properties of Receiver 192 168 0 61 type the following read o192 16...

Page 395: ...erties Receiver multicast Read multicast properties Transmitter videoqtyadvanced Read advanced video properties Transmitter ossettings Read OS properties Transmitter Comman d Output Input Number Contr...

Page 396: ...enable media properties xx Device ID or IP address read o xx tx Read output xx source stream IP address properties xx Receiver ID or IP address read o xx usbmode Read output xx USB mode properties xx...

Page 397: ...with a space 2 Skip the Output or Input and Number command strings to read the local Receiver properties read basic network ipsettings rs232 properties manager streams tx usbmode Read control propert...

Page 398: ...following set o192 168 0 19 Description KE Room B Enter 3 For example to set the DHCP settings of Transmitter 192 168 0 28 to static type the following set i192 168 0 28 dhcpFlag STATIC Enter 4 For e...

Page 399: ...ts the Transmitter video IP setting TxAudioIP Sets the Transmitter audio IP setting TxUSBIP Sets the Transmitter USB IP setting TxRSIP Sets the Transmitter RS 232 IP setting VideoEnFlag Sets the enabl...

Page 400: ...the beeper setting OccupyTimeout Sets the occupy timeout setting Resolution Sets the resolution setting Value Description yy Set value to yy yy Enter a value that corresponds to the control being used...

Page 401: ...Set output or input xx gw to yy xx Device ID or IP address yy Default gateway value Set o i xx modeFlag yy Set output or input xx modeFlag to yy xx Device ID or IP address yy extender matrix Set o i x...

Page 402: ...xx TxAudioIP yy Set output xx TxAudioIP to yy xx Device ID or IP address yy IP address value Set o xx TxUSBIP yy Set output xx TxUSBIP to yy xx Device ID or IP address yy IP address value Set o xx TxR...

Page 403: ...r IP address Set o i xx ManagerPort yy Set output or input xx ManagerPort to yy xx Device ID or IP address yy KVM over IP Matrix Manager port Set o i xx Beeper yy Set output or input xx Beeper to yy x...

Page 404: ...olish portuguese russian slovak french switzerland german switzerland switzerland reserved turkish q reserved serbo croatian Set i xx videoMCastEn yy Set input xx videoMCastEn to yy xx Device ID or IP...

Page 405: ...t to yy xx Device ID or IP address yy unlimited 100 200 500 Set i xx VideoQty yy Set input xx VideoQty to yy xx Device ID or IP address yy 1 2 3 4 5 Set i xx BGRefresh yy Set input xx BGRefresh to yy...

Page 406: ...ID or IP address yy 1920x1200 1920x1080 1680x1050 1600x1200 1600x900 1440x900 1400x1050 1366x768 1280x1024 1280x960 1280x720 1152x864 1024x768 800x600 720x400 640x480 2560x1080 3840x2160 1920x1440 25...

Page 407: ...has been provided Never spill liquid of any kind on the device Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the ele...

Page 408: ...ice personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cab...

Page 409: ...out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload...

Page 410: ...roduct model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the e...

Page 411: ...Speaker 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink Video 1 x DVI I Female White 2 x DVI I Female White RS 232 1 x DB 9 Female Black Power 1 x DC Jack Black LAN 1 x RJ 45 Female Black Swi...

Page 412: ...UPS User Manual 388 Physical Properties Housing Metal Weight 1 14 kg 1 15 kg Dimensions L x W x H 21 50 x 16 29 x 4 18 cm Function KE6900T KE6940T...

Page 413: ...ck Black LAN 1 x RJ 45 Female Black Switches OSD 1 x Pushbutton Video 1 x Pushbutton Graphics 1 x Pushbutton Function 1 x Slide Switch Black Extension RS 232 Config Reset 1 x Semi recessed Pushbutton...

Page 414: ...Green Mic 1 x Mini Stereo Jack Pink Video 1 x DVI I Female White 2 x DVI I Female White RS 232 1 x DB 9 Female Black Power 2 x DC Jack Black LAN 1 x RJ 45 Female Black 1 x SFP Slot Switches Function 1...

Page 415: ...Appendix 391 Physical Properties Housing Metal Weight 1 15 kg 2 53 lb 1 17 kg 2 58 lb Dimensions L x W x H 21 50 x 16 33 x 4 18 cm 8 46 x 6 43 x 1 65 in Function KE6900AT KE6940AT...

Page 416: ...1 x SFP Slot Switches OSD 1 x Pushbutton Video 1 x Pushbutton Graphics 1 x Pushbutton Function 1 x Slide Switch Black Extension RS 232 Config Reset 1 x Semi recessed Pushbutton LEDs LAN 1 10 Orange 10...

Page 417: ...ck Pink Video 1 x DVI I Female White 2 x DVI I Female White RS 232 1 x DB 9 Female Black Power 2 x DC Jack Black LAN 1 x RJ 45 Female Black 1 x SFP Slot Internet Port 1 x RJ 45 Female Black Switches F...

Page 418: ...UPS User Manual 394 Physical Properties Housing Metal Weight 1 16 kg 2 56 lb 1 18 kg 2 60 lb Dimensions L x W x H 21 50 x 16 33 x 4 18 cm 8 46 x 6 43 x 1 65 in Function KE6900AiT KE6940AiT...

Page 419: ...1 x RJ 45 Female Black Switch Reset 1 x Semi recessed Pushbutton LEDs LAN 1 Green Orange Power 1 x Blue Emulation Keyboard Mouse USB Power Consumption 5 V 7 3 W Video Resolution Up to 1920 x 1200 Env...

Page 420: ...ts N A 1 x USB Type B Female White 1 x DVI D Female White 1 x Mini Stereo Jack Green 1 x Mini Stereo Jack Pink 1 x DB 9 Male Black Power 2 x DC Jack Black 2 x DC Jack Black LAN 1 x RJ 45 Black 1 x SFP...

Page 421: ...olution Up to 2560 x 2048 50 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 26 kg 1 13 kg Dimensions L x W x H 22...

Page 422: ...DVI D Female White 1 x Mini Stereo Jack Green 1 x Mini Stereo Jack Pink 1 x DB 9 Male Black Power 1 x DC Jack Black 1 x RJ 45 Black PoE 1 x DC Jack Black 1 x RJ 45 Black PoE LAN 1 x RJ 45 Black PoE 1...

Page 423: ...eo Resolution Up to 2560 x 2048 50 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 28 kg 1 17 kg Dimensions L x W x...

Page 424: ...ts N A 1 x USB Type B Female White 1 x DVI D Female White 1 x Mini Stereo Jack Green 1 x Mini Stereo Jack Pink 1 x DB 9 Male Black Power 2 x DC Jack Black 2 x DC Jack Black LAN 1 x RJ 45 Black 2 x SFP...

Page 425: ...1600 60 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 27 kg 2 8 lb 1 15 kg 2 53 lb Dimensions L x W x H 22 75 x 1...

Page 426: ...DVI D Female White 1 x Mini Stereo Jack Green 1 x Mini Stereo Jack Pink 1 x DB 9 Male Black Power 2 x DC Jack Black 1 x RJ 45 Black PoE 2 x DC Jack Black 1 x RJ 45 Black PoE LAN 1 x RJ 45 Black PoE 2...

Page 427: ...x 1600 60 Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 30 kg 2 86 lb 1 18 kg 2 6 lb Dimensions L x W x H 22 75 x...

Page 428: ...DC Jack Black 1 x 3 Pole Terminal Block Connector Green LAN 1 x RJ 45 Black Switches Reset 1 x Semi recessed Pushbutton LEDs 10 100 1000 Mbps 1 10 Orange 100 Orange Green 1000 Green Power 1 x Blue Emu...

Page 429: ...eo 1 x HDMI Female Silver RS 232 1 x DB 9 Female Black LAN 1 x RJ 45 Female Black 1 x RJ 45 Female Black PoE LAN 1 x SFP Module Female Black Power 1 x DC Jack Black Switches Function 1 x Slide Switch...

Page 430: ...UPS User Manual 406 Physical Properties Housing Metal Weight 1 10 kg 2 42 lb 1 13 kg 2 49 lb Dimensions L x W x H 21 50 x 16 29 x 4 18 cm 8 46 x 6 41 x 1 65 in Function KE8950T KE8952T...

Page 431: ...male Black PoE LAN 1 x SFP Module Female Black Power 1 x DC Jack Black Switches OSD 1 x Pushbutton Video 1 x Pushbutton Graphics 1 x Pushbutton Function 1 x Slide Switch Black Extension RS 232 Config...

Page 432: ...UPS User Manual 408 Physical Properties Housing Metal Weight 1 23 kg 2 71 lb 1 26 kg 2 78 lb Dimensions L x W x H 22 75 x 17 16 x 5 48 cm 8 96 x 6 76 x 2 16 in Function KE8950R KE8952R...

Page 433: ...et 1 x Semi recessed Pushbutton LEDs 10 100 1000 Mbps 1 10 Orange 100 Orange Green 1000 Green Power 1 x Blue Emulation Keyboard Mouse USB Power Consumption DC 5 V 4 75 W DC 48 V 6 97 W Video Resolutio...

Page 434: ...ni Stereo Jack Pink 1 x DB 9 Male Black Power 2 x DC Jack Black LAN 1 x RJ 45 Black 1 x SFP Slot Switches OSD 1 x Pushbutton N A Video 1 x Pushbutton N A Graphics 1 x Pushbutton N A Reset 1 x Semi rec...

Page 435: ...Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 24 kg 2 73 lb 1 12 kg 2 47 lb Dimensions L x W x H 22 75 x 17 16 x 5 48 cm 8 96 x 6 76 x 2 16 in 21 50 x 16 29 x...

Page 436: ...Male Black Power 1 x DC Jack Black 1 x RJ 45 Black PoE 1 x DC Jack Black 1 x RJ 45 Black PoE LAN 1 x RJ 45 Black PoE 1 x SFP Slot 1 x RJ 45 Black PoE 1 x SFP Slot Switches OSD 1 x Pushbutton N A Video...

Page 437: ...Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 27 kg 2 8 lb 1 15 kg 2 53 lb Dimensions L x W x H 22 75 x 17 16 x 5 48 cm 8 96 x 6 76 x 2 1...

Page 438: ...ount Kit installs two KE6900 KE6900A KE6910 KE6912 KE6920 KE6922 KE6940 KE6940A KE8950 KE8952 KE9950 KE9952 units side by side in 1U of server rack space Transmitter Dual Rack Mount KE8950T is the exa...

Page 439: ...Appendix 415 2 Remove the bottom and side screws from each unit 3 Use the screws in step 2 to install the left and right mounting brackets 4 Screw the mounting brackets onto the rack...

Page 440: ...nt KE8950R is the example used here 1 Remove the eight screws and plastic guards from the receiver units 2 Remove four screws from the units and then use the same screws to secure the units together w...

Page 441: ...Appendix 417 3 Remove the bottom and side screws from each unit 4 Use the screws in step 3 to install the left and right mounting brackets 5 Screw the mounting brackets onto the rack...

Page 442: ...nt The 2X 031G Single Rack Mount kit installs one KE6900 KE6940 KE8950 KE8952 unit within a 1U rack space 1 Remove the eight screws and plastic guards from the unit receiver units only 2 Remove the bo...

Page 443: ...Appendix 419 3 Use the screws in step 2 to install the right and left mounting brackets 4 Screw the mounting brackets onto the rack...

Page 444: ...taller program to and run IPInstaller exe A dialog box similar to the one below appears 3 Select the Transmitter or Receiver in the Device List Note 1 If the list is empty or your device doesn t appea...

Page 445: ...Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed The certificate can be trusted but the alert is triggered because the certificate s nam...

Page 446: ...surround the entry in quotes e g ATEN International To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples ope...

Page 447: ...2 Use a jumper cap to short the mainboard pins labeled DEFAULT PASSWORD An example is shown 3 Power on the unit 4 After the unit is turned on power off the unit 5 Remove the jumper cap from the Reset...

Page 448: ...UPS User Manual 424 Default Password Pins The Default Password pins for different models are shown below KE6900ST KE6900AR KE6900AT...

Page 449: ...Appendix 425 KE6900AiT KE6940AR KE6940AT...

Page 450: ...UPS User Manual 426 KE6940AiT KE6910R KE6912R KE6910T KE6912T...

Page 451: ...Appendix 427 KE6920R KE6922R KE6920T KE6922T KE8900SR...

Page 452: ...UPS User Manual 428 KE8900ST KE8950R KE8952R KE8950T KE8952T...

Page 453: ...Appendix 429 KE9900ST KE9950R KE9952R KE9950T KE9952T...

Page 454: ...at is used for connecting to a computer for serial control are given in the table below Pin Assignment 1 N A None DB9 Male 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Signal...

Page 455: ...s the first octet of a Multicast IP address You use the Transmitter s IP address to find X and then use it to calculate the Audio and Video Multicast IP address Multicast IP Formula To calculate the A...

Page 456: ...___ ___ __ 230 ___ ___ __ ___ 128 ___ 128 ___ 192 230 ___ ___ __ 230 ___ ___ __ ___ 128 ___ 128 ___ 192 230 ___ ___ __ 230 ___ ___ __ Transmitter IP X 192 A Video A 128 Audio A 192 Multicast Video IP...

Page 457: ...purchase and how to build the network effectively for the best data throughput Considerations If possible create a private network for the KE devices Use the same switch model throughout Use a flat ca...

Page 458: ...subnets that communicate with each other to increase the data throughput Ensure the Bandwidth Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network...

Page 459: ...made On a larger network broken into subnets across long distances a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow They are better at di...

Page 460: ...switch in the stack and mirror the traffic to a switch port on another unit of the stack thus copy the configuration to direct traffic more effectively between KE devices 3 Apply custom ACL security...

Page 461: ...ransmitter settings one at a time in small intervals and view the images as you do so that you can adjust to the positive or negative results and achieve the best quality and bandwidth possible If the...

Page 462: ...operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel Mouse...

Page 463: ...n 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest...

Page 464: ...le disks allow booting the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all the partitions ISO Files Read Only...

Page 465: ...event IP address conflict To connect to the CCKM server via web browser enter the CCKM IP address and port number default 8443 For example if the CCKM IP address is 192 168 0 10 then enter https 192 1...

Page 466: ...the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defectiv...

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