IDA8 Global-Net User Manual
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© 2017, ATEÏS, member of PAX ProAV Group
If the wiring between CD-TOUCH and IDA8 controller is correct, please continue moving to Step 2
[
].
If users cannot diagnose the connection problem, please move to Step 4 (Contact Service) in
order to prevent from causing any hazard personal incident or other uncertainty happen.
3.2.13.2.1.2 Step 2 (Software & Firmware Version)
Software Version: The different software and firmware version(CD-TOUCH and Ateis Studio) will cause
no signal response on CD-TOUCH.
Check Software
Check the version of your CD-TOUCH and IDA8 by 2 types of the differentiation below.
1. By Ateis Studio(on Device Management window)
Users can check whether the CD-TOUCH is well connected to IDA8 controller and searched via
ATEIS Studio. If it's not under the normal connection, it's probably the version of your Ateis studio
isn't match with your CD-TOUCH. See the picture below,
2. By Front screen panel of CD-TOUCH
Users can also check by the color and the name of main function buttons on CD-TOUCH
between Local and Global version have slightly different. See the picture below,
If your CD-TOUCH is match with the software, please move to Step 3 (
). If not,
please continue the modification by the following solution below.
Solution:
If your software version or firmware version for each device isn't match with the same version,