ATCOM Gateway AU-600 User Manual Download Page 7 | Manualshive

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USB Gateway

STEP 2:

Insert the supplied CD-ROM into your PC CD-ROM drive. The installation

should start automatically. If not, open the installation folder on the CD-ROM and double
click on the

setup.exe

program as shown below.

You will see the following popup. Press Yes to proceed or No to cancel.

Page 7 of 48

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Summary of Contents for Gateway AU-600

Page 1: ...Personal USB VoIP Gateway User s Guide...

Page 2: ...VoIP Support 31 Toll Bypass 32 Forward PSTN call to Skype 33 Forward Skype call to PSTN 34 Manage Skype Voice mail 35 Record 36 Changing the Default Settings 37 Disabling USB Gateway 39 Uninstall 40 I...

Page 3: ...normally do Make and receive Skype calls using your standard telephone Forward Skype calls to your mobile phone Make Skype calls from your mobile phone even when you are away from your computer Switch...

Page 4: ...package includes the following note that your particular hardware and cables may look slightly different than shown below 1 Personal VoIP Gateway 2 USB Cable 3 Telephone Cable 4 CD ROM DRIVER 5 User...

Page 5: ...is recommended 7 PC with the following minimum specifications o Pentium 400MHz or equivalent o Windows 2000 or XP o Available USB port 1 0 1 1 or 2 0 o Skype version 1 1 079 or higher www skype com m...

Page 6: ...step 2 below Verify the installation is OK step 3 below Connect a telephone handset to the USB Gateway step 4 below Connect the USB Gateway to the wall jack step 5 below Note that this is optional and...

Page 7: ...ur PC CD ROM drive The installation should start automatically If not open the installation folder on the CD ROM and double click on the setup exe program as shown below You will see the following pop...

Page 8: ...ll see the End User License Agreement Click the I have read checkbox and press the I Agree button as shown below You will see the following progress bar below indicating that the installation is proce...

Page 9: ...utton Connect the USB cable to the USB Gateway USB port as shown below The other end of the USB cable must be connected to a USB port on your computer as shown below or to an AC Powered USB hub The US...

Page 10: ...USB Gateway You will see the following Windows New Hardware Found Wizard Select Install the software automatically Recommended and press the Next button Page 10 of 48...

Page 11: ...USB Gateway The installation will continue and you will see the following screen When you see the following screen press the Finish button Page 11 of 48...

Page 12: ...l see the following Windows New Hardware Found Wizard screen Select Install the software automatically Recommended and press the Next button The installation will continue and you will see the followi...

Page 13: ...Gateway When you see the following screen press the Continue Anyway button When you will see the following screen select the option allow this program to use Skype and press the OK button Page 13 of...

Page 14: ...USB Gateway When you see the following screen press the Finish button Page 14 of 48...

Page 15: ...con circled in red below in your system tray as shown below The telephone icon indicates that the VoIP Agent is installed and running and that you can start making calls via Skype and the USB Gateway...

Page 16: ...one cable as shown below STEP 5 Connect a telephone cable between the USB GATEWAY line jack and a wall jack as shown below Note that this is only required for making regular phone calls or for forward...

Page 17: ...USB Gateway You final configuration should resemble the following Page 17 of 48...

Page 18: ...gent must be running see green telephone in the Windows System Tray note 1 this is only required for making regular phone calls or for forwarding Skype calls to your mobile or other off site phone or...

Page 19: ...he following screen select the option allow this program to use Skype and press the OK button You should now see the VOIP agent in the Windows System Tray as shown below You are now ready to use the U...

Page 20: ...handset will jiggle as shown below indicating an VoIP call is being initiated When the VoIP agent is not running there is no phone in the system tray USB Gateway LEDs The USB Gateway typically has 3...

Page 21: ...ill call you and let you leave a message which will be played back to you This will help you verify that the USB Gateway VoIP Agent and the telephone are all connected and installed properly Add Echo1...

Page 22: ...USB Gateway You will see the following chat screen and you should enter callme and press the Enter key on your keyboard Page 22 of 48...

Page 23: ...USB Gateway should ring Pick up the handset and follow the instructions The Echo Test Service will ask you to leave a message which will be played back immediately This will help you verify that the...

Page 24: ...the handset and dial as you normally would To answer receive a standard phone call just pick up the handset when the phone rings When you receive an incoming Skype call the handset connected to the U...

Page 25: ...umber e g 001 617 555 1212 and pressing the asterisk key In order to make a call to a Skype contact you will need to use the Skype program to assign a speed dial as described in the next section to ea...

Page 26: ...USB Gateway connected handset to dial to a Skype contact It is not required for making SkypeOut calls using a USB Gateway connected handset Step 1 Right click on the desired contact as shown below and...

Page 27: ...USB Gateway Step 3 You will now see an indication that the Skype contact has a speed dial associated with them as shown below Page 27 of 48...

Page 28: ...ername on your telephone if it has alphanumeric CLID display 3 way Conference Call Between VoIP and Regular Calls While on a regular phone call you may receive a Skype call or while on a Skype call yo...

Page 29: ...telephone number such as your mobile phone It can also forward incoming telephone calls to a Skype or SkypeOut call Right click on the Skype Agent green telephone in the Windows System Tray and selec...

Page 30: ...er the telephone exactly as you would dial it if you were to pick up a telephone directly connected to the phone line Note If you are on a PBX you may need to press a digit to get an outside line i e...

Page 31: ...machine or on the VoIP network voicemail USB VoIP Gateway would play a special dial tone under VoIP mode to indicate the waiting messages 7 The VoIP Dial tone when there are no message is a continuous...

Page 32: ...e computer that the USB Gateway is connected to and make a low cost SkypeOut international call This is useful if you are in the same geographical location as USB Gateway and want to make internationa...

Page 33: ...IVR will guide you to implement the forward function For example you want to forward your call to your skype friend you set his speed dial number to 77 You have select the answering machine and Enable...

Page 34: ...administrative mode Set your pin number as shown below Enable administrative mode Set administrative password When you call USB Gateway from skype and no one answer the call After preset ring times yo...

Page 35: ...g VoIP network voice mail 3 When in VoIP voice mail mode First message starts playing immediately Following the message we would play Ting as indication for end of message During the message and for a...

Page 36: ...ecord all calls Automatic record all calls User can manual control the record process by 7 start recording 8 stop recording Notice We are not responsible for the usage of record and the corresponding...

Page 37: ...guration tab as shown below The Initiate Voip Call press these keys to get a VoIP dial tone You can now dial a SkypeOut call or a Skype speed dial call from your telephone handset The Send Key press t...

Page 38: ...a regular call and you receive a Skype call press these keys conference together the two calls Press the Restore Defaults button if you want to restore all sequences to their factory shipped settings...

Page 39: ...ateway Disabling USB Gateway In order to disable USB Gateway right click on the VoIP agent in the system tray and select Exit as shown below You can now disconnect the USB Gateway from the PC Page 39...

Page 40: ...k on the uninstall utility in the USB Gateway program group accessed from the Start button All Programs USB VoIP Personal Gateway You will see the uninstall indicator as follows When the uninstall ind...

Page 41: ...a New Version When you install a new version of VoIP Agent at the end you will see a slightly different Skype warning message as shown below Select Allow this program to use Skype and press OK as sho...

Page 42: ...e in the system tray and select About You will see the VoIP Agent About screen below Common Fix If USB Gateway was working OK and suddenly stops working properly e g stops responding to incoming rings...

Page 43: ...ay is connected to the PC and VoIP Agent is running green phone in the Windows System Tray Make sure the handset is connected to the phone jack on the USB Gateway and not the line jack If the Skype ap...

Page 44: ...ck to make sure that Skype is configured to use the VoIP Virtual Audio device as it s Audio In and Audio Out Sound Device This is done as following Select Options from the Skype Tools Menu as shown be...

Page 45: ...ialog box If you are on a PBX make sure you have entered enough commas after the 9 for example to make sure that USB Gateway waits for the dialtone before dialing the telephone number USB port power s...

Page 46: ...a wrong pin code WrongPin Exit IVR Disconnect Thank you the call will disconnect now GoodBye Configured to call forward Configured to Answering Machine End 1 1 1 End End Correct PIN 2 Wrong PIN End 1...

Page 47: ...ice messages have been deleted VMDelNot 4 2 1 2 3 4 5 VMSoftPhone To access the VoIP network voice mail please press 3 3 Exit IVR soft phone VM To listen to the locally recorded voice messages VMListe...

Page 48: ...o more messages When no more messages End 3 6 3 Incoming PSTN 6 Incoming VoIP To record a greeting message please press 1 AMRecGM AMListenGM To listen to the current greeting message please press 2 1...

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