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AT&T SB67070 SIP, Configuration Manual

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AT&T SB67070 SIP Configuration Manual Download Page 5

 
 

3.1

 

SB67070 SIP Gateway Features 

 

A LAN 10/100 BaseT Ethernet port connects to the existing Synapse network. 

 

A four-line LCD display with four hard keys provides status information, such as the 
device IP address, and allows basic network configuration and firmware upgrades. 

 

Device configuration and system configuration, such as SIP Account information, 
available through the Web User Interface (WebUI). 

 

Supports up to 16 simultaneous voice calls. 

 

Additional System features, including Direct Inward Dial (DID) and configurable dial 

plan. 

For more information about Synapse, visit 

http://telephones.att.com/smb

. 

 

Figure 2: 

SB67070 SIP Gateway Front Panel 

 

3.2

 

Tested Components 

All Synapse Desksets and Gateways must be running the same software versions (2.0.0 or 

later). 

 

 
 

 

Page 5 of 16 

 

 

Summary of Contents for SB67070 SIP

Page 1: ...Synapse SB67070 SIP Gateway from AT T Configuration Guide For Use with AT T Business in a Box Over IP Flexible Reach Service Issue 1 February 20 2012 ...

Page 2: ...0 SIP Gateway Features 5 3 2 Tested Components 5 3 3 Call Flow 6 4 Configuration Guide 7 4 1 Software Version Compatibility 7 4 2 Configuring Synapse for IP Flexible Reach Service 8 4 2 1 Logging In to Synapse as Administrator 8 4 3 Configuring the SIP Gateway 10 4 4 Configuring the Dial Plan 12 5 Troubleshooting 14 5 1 Device Log 14 5 2 General Troubleshooting Topics 15 Page 2 of 16 ...

Page 3: ...hile AT T IP Flexible Reach services support E911 911 calling capabilities under certain Calling Plans there are circumstances when that E911 911 service may not be available as stated in the Service Guide for AT T IP Flexible Reach found at http new serviceguide att com Such circumstances include but are not limited to relocation of the end user s CPE use of a non native or virtual telephone numb...

Page 4: ...r SB67020 Desksets The system supports up to 100 Desksets Gateways At least one Gateway must be installed The system supports up to four SB67010 PSTN Gateways one SB67060 T1 Gateway and one SB67070 SIP Gateway You can install any combination of Gateway models in a system as long as you do not exceed the supported number of each Gateway model For more information see Figure 1 Sample Synapse System ...

Page 5: ...figuration and system configuration such as SIP Account information available through the Web User Interface WebUI Supports up to 16 simultaneous voice calls Additional System features including Direct Inward Dial DID and configurable dial plan For more information about Synapse visit http telephones att com smb Figure 2 SB67070 SIP Gateway Front Panel 3 2 Tested Components All Synapse Desksets an...

Page 6: ...the DID and routes the call to a hunt group phone or a fax endpoint Outbound Call Flow 1 Synapse System phone or fax endpoint originates a call for delivery to AT T IP Flexible Reach service network 2 Synapse System applies any necessary origination treatment verifying permissions determining the proper route selecting the outgoing trunk etc and routes the call to AT T IP Flexible Reach service ne...

Page 7: ...e software version appears To determine the SB67020 Deskset software version press MENU then 4 and then to display the software version To determine the SB67030 031 Deskset software version press MENU then 4 See the P Firmware version To determine the software version of all installed devices log in as administrator See Logging In to Synapse as Administrator on page 8 Then click Detailed Site Info...

Page 8: ... screen appears 3 Find the IP address on the Deskset Information screen 4 Open a browser Depending on your browser some of the pages presented here may look different and have different controls 5 Type the Deskset IP Address in the browser address bar and press Enter The Login page appears 6 Enter your login credentials If logging in for the first time enter admin in the Login Name field and 12345...

Page 9: ...Page 9 of 16 ...

Page 10: ...lect Create New Account or select an account to edit If you have already created an account a Delete Account button appears Clicking Delete Account deletes the account and loads an empty account page 4 Enter the SIP Gateway Basic Settings a Enable or Disable the account You must enable the account before it can be used Disabling the account does not erase the settings associated with the account P...

Page 11: ...provider s response The default setting is 3600 seconds and should only be changed on the advice of your service provider 6 Enter the SIP Gateway Account Server Settings a Enter the SIP Server Address or URL b If necessary enter the SIP Server Port Port 5060 the default setting is typically used for SIP transmission c Enter the Registrar Server Address or URL if it is different than the SIP Server...

Page 12: ...ble Reach Service 4 4 Configuring the Dial Plan Before configuring the Dial Plan see Dial Plan Settings in the Synapse System Administrator s Guide i15 or later available at http telephones att com synapseguides To configure Synapse Dial Plan settings 1 In the navigation menu at left click Dial Plan Settings The Dial Plan Settings page appears 2 Set the Default Routing Priority Ensure that the AT ...

Page 13: ...characters 0 9 or P Leave the field blank if the Dialing Rules do not use a number for external line access 4 Enter or modify Dialing Rule patterns For more information see About Dialing Rules in the Synapse System Administrator s Guide 5 Select a Route for each Dialing Rule pattern as required The list of routes includes all available trunks in the system as well as the Default Routing Priority Y...

Page 14: ...see specific information in the device log If so you must configure the device log using a configuration file that your Synapse support person provides To configure the Device Log 1 In the navigation menu at left click Device Management then Device Log 2 In the Device Log list select the desired device 3 Under Configure Device Log click Browse and select the Device Log Configuration file 4 Click C...

Page 15: ...eliable Internet connection for the SIP Gateway Make sure the SIP service is not down SIP Gateway is not working Cause Action No power to the Gateway Check the front panel LEDs on the Gateway Make sure the Power LED is on If not connect power to the Gateway Make sure that the SYN ACT and REGISTRATION LEDs are both on solid GREEN Incorrect SIP account settings Make sure your SIP Account settings ar...

Page 16: ...Gateway is synchronized to the system Check the WebUI Detailed System Information page Make sure you have a reliable Internet connection for the SIP Gateway Try port forwarding on the router the port specified for the SIP Server to the SIP Gateway LAN address Make sure the SIP service is not down Calls on the SIP Gateway have intermittent audio Cause Action Too many simultaneous calls approaching ...

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