35
Internet
Problem
Possible Solution
Can’t access the
Internet
•
Make sure your AT&T Wireless Internet device is powered
on. Push the
On/Off
button so that it is in the
ON
position
(depressed). The Power light should turn solid green.
•
For Wi-Fi:
Make sure your AT&T Wireless Internet device is
located in the general area of your Wi-Fi enabled device(s).
Check that your device is connected to the AT&T Wireless
Internet device’s Wi-Fi network (e.g., AWI-XXXXXX) and that
you are using the correct Wi-Fi password.
•
For Ethernet:
Make sure the Ethernet cable is securely
inserted into the Ethernet port on the back of the AT&T
Wireless Internet device and your computer (or other device).
•
Move your AT&T Wireless Internet device to another area
with sufficient network signal (three [3] to four [4] bars).
•
Make sure the Wi-Fi light is on. If it is not, restart your
AT&T Wireless Internet device as follows: Push the
On/Off
button so that it is in the
OFF
position. Then push it again so
that it is in the
ON
position (depressed); the Power light
should turn solid green.
•
Check the following on the AT&T Wireless Internet Manager
(
http://attwirelessinternet
):
- Go to
Wi-Fi > 2.4GHz > EDIT
and
Wi-Fi > 5GHz > EDIT
and
for both operating frequencies confirm that
Access-Point
configuration
and
Broadcast SSID
are both enabled.
- Go to
Networking > MAC/IP/Port Filtering
and confirm that
the firewall is not set to block your device’s IP and MAC address.
Summary of Contents for IFWA-40
Page 1: ...User Guide AT T Wireless Internet...
Page 2: ......
Page 4: ...II...
Page 8: ...VI...
Page 50: ...42 To make changes to the configuration click the EDIT button of the 2 4 GHz or 5 GHz settings...
Page 54: ...46 Networking LAN Settings LAN Setting These settings affect the Local Area Network connection...
