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AT&T Four-Line Intercom Speakerphone 955, User Manual

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AT&T Four-Line Intercom Speakerphone 955 User Manual Download Page 55

IN CASE OF DIFFICULTY

53

If you have difficulty operating this phone, try the suggestions below. For
Customer Service, visit our website at 

www.telephones.att.com

or call

1 800 222-3111.

Please retain your receipt as your proof of purchase.

Telephone Does Not Ring

•

Make sure the Do Not Disturb (DND) feature is not activated.

•

Make sure ringers are turned on.

•

If there are several non-system phones on the line that don’t ring,
disconnect some of them. Having too many phones connected can
also result in low ringer volume for non-system telephones.

•

If the INTERCOM light flashes but you don’t hear a paging signal, make
sure the Do Not Disturb feature is not activated.

Intercom Paging Signal Not Received

Make sure you have programmed your intercom extension number
correctly. Line 1 must be connected at all extensions, and must be the
same telephone number/line for Page and Intercom to work properly.

Cannot Join a Conversation in Progress

The privacy feature prevents another set on the system from interrupting
a conversation. Make sure you press the LINE button to release privacy.

Error Tone (Fast Busy Signal) Heard When Making an Intercom Call

The Do Not Disturb feature is activated at the extension you are calling.
The other party’s INTERCOM light will flash and your extension number
will be displayed on their screen to alert them of your call.

Line Lights Remain On When No Line is Connected

•

Make sure the system is programmed for that line to be absent. (See
“Set Line Usage for Each Line” in SET UP SYSTEM FEATURES.)

•

Make sure that your Line Groups are programmed properly. (See
“Assign the Line Group for this Phone” in SET UP SYSTEM FEATURES.)

•

Disconnect all other devices (fax, modem, credit card reader, etc.) from
any lines connected to your 955 phone. These devices can interfere
with the system’s data links.

•

Make sure the total length of telephone wiring used in your 955
system is less than 600 feet. If the wiring is longer, you may need to
use a special filter device. Call 1 800 222-3111 for information about
this filter. You’ll need to contact a professional to install this filter.

955_00_1ATT CIB  #change  10/24/02  9:49 AM  Page 53

Summary of Contents for Four-Line Intercom Speakerphone 955

Page 1: ...2000 Advanced American Telephones All rights reserved Printed in Indonesia 850004037 Issue 1AT T 8 00 955_00_1ATT CIB change 10 24 02 9 48 AM Page ii...

Page 2: ...e globe symbol are registered trademarks of AT T Corp licensed to Advanced American Telephones 1 Four Line Intercom Speakerphone 955 1 USER S MANUAL Part 2 Please also read Part 1 Important Product In...

Page 3: ...Disturb 25 Line in Use Lights 25 Volume 25 Redial 26 Auto Redial 26 Hold 27 Switch Between Lines 27 Mute 27 Flash 27 Temporary Tone Dialing 28 Conference Calls 28 Transfer a Call 29 Low Battery Indic...

Page 4: ...Message Waiting and NEW CALL Light 47 Call List 48 Display Messages 49 Removing Calls from Call List 49 Dialing a Number from Call List 50 Saving a Number from Call List to the Directory 51 Time Date...

Page 5: ...l to install this filter Identify the number of phone lines you ll use Plan the layout of your phone system All connected phones must have the same Line 1 phone number for the Intercom and Page featur...

Page 6: ...hone company for a fee The 955 telephone system can be used with Centrex Service COVM Central Office Voice Mail is a subscriber voice message service which may be available from your local telephone c...

Page 7: ...ed to program any Local Area Codes However if you dial only 10 digits to make calls to some areas outside your Home Area Code without dialing 1 then program these Local Area Codes into the unit up to...

Page 8: ...ne to be selected automatically when you lift the handset press K or press h Assign your phone to a Line Group Turn Auto Mute on or off sounds at this extension will be heard automatically when paged...

Page 9: ...ure Function Setting Option s BEFORE YOU BEGIN 7 Audible Signals You have an incoming intercom call You have an incoming transferred call The extension number you just programmed has already been assi...

Page 10: ...TEM FEATURES Table Desk Installation 1 Install one 9V battery Press in on the tabs and remove the telephone base Use a small Phillips head screwdriver to remove the screw and open the battery door Ins...

Page 11: ...wo line Adapters Telephone Line Cords Modular Telephone Jacks Lines 3 and 4 Modular Telephone Jacks Lines 1 and 2 Standard Electrical Outlet Power Cord Telephone Jack L1 L2 Telephone Jack L3 L4 Two Tw...

Page 12: ...of the phone Plug the other end into a standard electrical outlet not controlled by a wall switch NOTE If the screen displays POWERFAIL the first time you plug in the phone press any key to clear the...

Page 13: ...etains telephone memory in the event of a power failure If power fails and a working battery is installed this phone will work only to dial and answer calls with the handset or headset No other featur...

Page 14: ...wer adapter into the jack labeled ADAPTER on the back of the phone NOTE If the screen displays POWERFAIL the first time you plug in the phone press any key to clear the screen 7 Check for dial tone Li...

Page 15: ...zation As soon as you connect the power cord the system runs a quick self test and the screen displays Initializing for about seven seconds When the test is complete the system enters an initial setup...

Page 16: ...ansmission Modular Telephone Jack Lines 3 and 4 Modular Telephone Jack Lines 1 and 2 Standard Electrical Outlet Power Cord Telephone Jack L1 L2 Telephone Jack L3 L4 Telephone Jack Aux L4 Telephone Jac...

Page 17: ...eature currently displayed You can set up one feature at a time or you can set up a feature and then move on to set up another feature After you change one feature press or to select another feature W...

Page 18: ...nutes setting The screen displays AM PM 8 Press or to select AM or PM 9 Press S to store the setting The screen displays MONTH 10 Press or to select the correct month 11 Press S to store the setting T...

Page 19: ...er then press 4 Press or to select the desired setting 5 Press S to store your selection 6 Repeat Steps 1 5 to change the indicator setting for additional lines Turn the Ringer On or Off for Each Line...

Page 20: ...e back on You may also restrict the use of certain lines on this phone to intercom and paging only by turning off Line Usage for each line to be restricted When Line Usage is turned off that line cann...

Page 21: ...ivacy 1 Press G 2 Press until the screen displays AUTO MUTE then press 3 Press or to select the desired setting 4 Press S to store your selection Set the Dial Mode 1 Press G 2 Press until the screen d...

Page 22: ...r of digits 1 Press G 2 Press until the screen displays AREA CODEs then press 3 Press or to select type of area code you wish to set 4 Press to confirm your choice then use the keypad to enter the dig...

Page 23: ...ring is about six seconds 1 Press G 2 Press until the screen displays CSL DELAY RING then press 3 Press or to select a setting 4 Press S to confirm your selection Erase All Settings and Return the Pho...

Page 24: ...rect an incoming call to any 955 phone Initiate a three party call Put a caller on hold Adjust volume of ringer handset speakerphone and headset Line in use lights Line buttons Prevents interruptions...

Page 25: ...on or K The SPEAKER light goes on Wait for a dial tone then dial the call manually or by dialing a number from the directory see DIRECTORY OPERATION NOTE If the most recent call was handled with the h...

Page 26: ...our up to 59 59 and then begins again The timer stops automatically when you hang up and the recorded time is displayed for about 10 seconds The timer also stops when you place a call on hold and rese...

Page 27: ...t goes off and the screen no longer shows DND When this feature is activated callers from within your 955 system will hear a short repeating tone like a fast busy signal Line in Use Lights Whenever a...

Page 28: ...ss a Speakerphone or Headset To dial the same number again press a The phone automatically selects an available line and dials the last number NOTE You will experience a delay before the call is diale...

Page 29: ...on hold and activate the intercom Switch Between Lines 1 Press and release H to keep a call on the first line 2 Press and release the LINE button of another line to make or answer another call NOTE I...

Page 30: ...at the same time You can also join an intercom call with a call on an outside line 1 Make or answer a call 2 Press and release H 3 Call someone on another line 4 When this call is answered press C Th...

Page 31: ...s not been answered To answer a transferred call pick up the handset or press the LINE button of the call to use the speakerphone or headset You will know an incoming call is a transferred call by the...

Page 32: ...peed dial entry Store names and numbers in speed dial Speed dial locations Enter Directory mode Edit speed dial entries Dial a number in speed dial Enter characters of directory entries 955_00_1ATT CI...

Page 33: ...n the Directory in DIRECTORY OPERATION on page 34 for detailed directions NOTE To store a number without storing a name press S and go on to Step 5 4 Press S to store the name and move on to enter the...

Page 34: ...the phone number 4 Press the SPD button for the location where you wish to save this entry The screen displays your new entry and Saved Making a Speed Dial Call 1 Press the SPD button for the number...

Page 35: ...rectory Enter characters of directory entries Store a pause in a directory number Store a tone signal in a directory number Can also be used to store the switchhook flash needed to activate some custo...

Page 36: ...he directory is full the screen displays DIRECTORY FULL Storing Names and Numbers in the Directory 1 Enter Directory mode 2 Press S The screen displays 3 Use the dial pad keys to enter the letters dig...

Page 37: ...he screen displays Storing a Pause in a Directory Number To store a dialing pause in a directory number press and release P where you want the dialing pause to occur Each time you press P you enter a...

Page 38: ...eview until the character you are looking for is displayed Then press or to move through the entries beginning with this character For example to find the entry you stored for Jim in a directory begin...

Page 39: ...to store the name and number in the directory The screen displays your new entry and Saved Dialing a Number from the Directory 1 Enter Directory mode and use the dial pad or Navigation buttons to find...

Page 40: ...e Reviewing Information Stored in the Directory 2 Press R The screen prompts REMOVE remove 3 Press R again within three seconds to remove the entry The screen displays Removing All Entries from the Di...

Page 41: ...Line 1 Announce over the speaker to the phone you are calling OR Activate Room Monitor Deactivate Auto Mute to answer a page OR Mute this phone while using Room Monitor Announce to all 955 phones Con...

Page 42: ...e speaker of the phone you re calling The person you ve called can respond just by talking PAGE ALL Lets you announce to all 955 phones in the system at the same time system wide page CONFERENCE Lets...

Page 43: ...or by pressing I K or h to take the call hands free Making a Single phone Page 1 Press p The screen displays 2 Dial the extension number of the party you wish to reach Answering a Single phone Page A...

Page 44: ...ng up or press K or h again Paging All Phones 1 Press A OR Press p t The screen displays 2 Speak toward the telephone or into the headset microphone 3 Press and release K or h to disconnect Answering...

Page 45: ...n activate the speaker of another phone to monitor sounds in that room 1 Press and release p 2 Enter the extension number of the telephone to be monitored 3 Press and release M if you don t want sound...

Page 46: ...a Call Waiting call Enter call history to review calls Store a number from call history in the directory save directory names and numbers and save options settings Indicates unreviewed Caller ID info...

Page 47: ...anies you can see who s trying to reach you even when you re on another call This service may be called by different names such as Caller ID with Visual Call Waiting by different local telephone compa...

Page 48: ...alls Received on Two or More Lines Simultaneously Your screen can display the Caller ID information for only one call at a time but you can switch between the information for two or more ringing lines...

Page 49: ...steadily when you have received call information but have not yet reviewed it If you subscribe to a voice mail service this light flashes when you have unretrieved messages waiting The screen also dis...

Page 50: ...the information provided on the call history screen Review Call List Press to view the previous caller s information OR Press to view the next caller s information The screen displays the caller infor...

Page 51: ...receive information about this caller s number Error The Caller ID information received from the phone company was not recognizable Removing Calls from Call List Removing a Specific Call Record from C...

Page 52: ...ling without an area code If the call information came from one of your Local Area Codes the ones you programmed during features set up the screen displays 10 digits area code plus the seven digit pho...

Page 53: ...displays Saved Time Date If you subscribe to Caller ID service this phone automatically resets the time and date each time new information is received You can set the time and date yourself if you wi...

Page 54: ...achine to answer on the first ring follow manufacturer s instructions To prevent the fax line from ringing at all the extensions turn the ringer off for that line see Turn Ringer On or Off in SET UP S...

Page 55: ...nother set on the system from interrupting a conversation Make sure you press the LINE button to release privacy Error Tone Fast Busy Signal Heard When Making an Intercom Call The Do Not Disturb featu...

Page 56: ...must subscribe to combined Caller ID with Call Waiting as a single service to see Call Waiting information Make sure the TEL SET and TEL LINE cords are not reversed Display Screen is Blank Make sure t...

Page 57: ...r but prefer not to display COVM on the screen turn off the COVM indicator for each line If you do not subscribe to Voice Mail service turn off the COVM indicator for each line See Turning COVM Indica...

Page 58: ...at different extensions know when a specific line is in use For accurate Line in use lights the same lines must be connected to each extension in the Line Group and they must have the same incoming t...

Page 59: ...s which lines are shared and which are private you cannot physically wire lines with different telephone numbers into each unit for Line 4 The chart below shows 12 extensions each sharing the first th...

Page 60: ...ckup codes and the seven digit phone numbers in the directory See DIRECTORY OPERATION in this manual Enabling the Console Phone Determine which phone will be the Console phone for your system and prog...

Page 61: ...ng the delayed ring 1 Select a free line 2 Enter the Centrex pickup code 3 Enter the seven digit phone number of the station sending the delayed ring NOTE If the Console is using another line and rece...

Page 62: ...C 28 43 Conference calls 28 54 CONSOLE 20 Console phone 7 20 21 58 59 COVM 4 6 17 18 47 51 55 COVM indicator 6 17 51 55 COVM ON OFF 6 17 COVM RESET 6 51 CSL DELAY RING 7 21 DATE 16 DAY OF WEEK 16 Def...

Page 63: ...58 A 40 42 PAGE ALL 42 U 35 Pause 33 35 POWERFAIL 10 12 PRIME LINE 6 18 Prime Line 5 6 18 23 Private Line 3 23 57 58 Private Name 49 Private Number 49 G 15 21 51 Redial 22 26 R 21 32 38 49 51 Remove 3...

Page 64: ...16 51 Timer 24 TONE PULSE 6 19 t 29 Transfer 29 Transferred call 7 29 Unknown Name 49 Unknown Number 49 Voice Mail see also COVM 4 6 17 44 47 55 Volume 25 26 Volume 25 26 955_00_1ATT CIB change 10 24...

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