29
Appendix
CAN’T
CONNECT
displays on my
handset.
• Move the handset closer to the base. You might have moved out of
range.
The batteries
will not hold a
charge.
• Charge the battery in the handset for at least 16 hours. For optimum
daily performance, return the handset to its base when not in use.
• You may need to purchase a new battery, please refer to the batteries
section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the warranty
section of this user’s manual for further instruction.
Troubleshooting
I get noise,
static, or weak
signal even
when I’m near
the base
• Press the
CHAN
button while on a call until the interference has been
eliminated.
• Other electronic products can cause interference to your cordless
phone. Try installing your phone as far away from the following elec-
tronic devices as possible: wireless routers, radios, radio towers,
pager towers, cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is nor-
mal to experience static on your phone while the microwave oven is
operating. Do not install this phone in the same outlet or near a micro-
wave oven.
• If your phone is plugged in with a modem or a surge protector, plug
the phone (or modem/surge protector) into a different location. If this
solves the problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely have
better reception when not installed in a low area.
• If the other phones in your home are having the same problem, the
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply.)
• Reset the base. Unplug the unit’s electrical power. Wait for 15 sec-
onds then plug it back in. Allow up to one minute for the handset and
base to reset.
•
Other electronic products can cause interference to your cordless
phone. Try installing your phone as far away from these types of
electronic devices as possible: wireless routers, radios, radio towers,
pager towers, cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless phones.
