93
Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
f
For increased sound quality while using the handset speakerphone, place the
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My caller ID isn’t working.
f
Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
f
The caller may not be calling from an area that supports caller ID.
f
Both your and the caller’s telephone service providers must use caller ID
compatible equipment.
f
If you subscribe to high-speed Internet service (DSL - digital subscriber
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the telephone line cord and the telephone wall jack (page 7
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prevents noise and caller ID problems resulting from DSL interference. Please
contact your DSL service provider for more information about
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System does not receive caller ID when on a call.
f
Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID features works only if both you and the
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providers use compatible equipment.
System screens all my incoming calls.
f
You may have selected the
Screen unknown
or
Screen robot
ÃÅÂ迸
setting for Smart call blocker (see page 44). The telephone asks callers to
announce their names or press the pound key (
#
). We recommend that you
add the phone numbers of your family members and friends, and desired
businesses to your
Directory
(see page 38) or
Allow list
(see page 55),
or add their names to the
Star name list
(see page 60). This will avoid
Smart call blocker to screen their calls.
f
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on page
48.
