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AT&T Voice DNA

®

 Quick Reference Guide 

for the Aastra

®

 6731i Phone

 

Page 7 

Dashboard” help topic online. 

Do Not Disturb 

 

When you don't want to be bothered, you can turn 

on the Do Not Disturb

 

feature.  

Private lines

—If you have voicemail, all incoming 

calls are immediately routed to your voicemail. If 

you don't have voicemail, calls are routed to your 

"when I’m busy" call treatment. 

Shared lines

—Your phone won't ring but the line 

blinks and you or someone else can answer the 

call. 

Turn Do Not Disturb on or off: 

1.

 

Press the

 Do Not Disturb 

soft key.  

"Do Not Disturb" appears in the display window. 

2.

 

Press the 

Do Not Disturb 

soft key again. 

"Do Not Disturb" disappears from the display window. 

 

Intercom Over Speakerphone 

 

You can initiate an Intercom Over Speakerphone 

call to other AT&T Voice DNA users in your 

organization.  

The phone of the person you're calling 

automatically answers the call in speakerphone 

mode. You can then have a conversation. 

Make an Intercom Over Speakerphone call: 

1.

 

Enter 

*96

2.

 

Enter an extension number. 

3.

 

Press 

Send

4.

 

Wait to hear a beep, and then speak. 

Reject a call 

 

If you don't want to answer a call while it's ringing, 

you can reject the call. If you have voicemail, the 

call is then routed to your voicemail. If you don't 

have voicemail, the call is routed to your chosen 

"when I don't answer" call treatment. 

Note:

 If the ringing line is a shared line, your 

phone will stop ringing, but the shared lines will 

continue to ring on other phones. 

Reject a call: 

If you are not currently on a call:  

 

Press the 

Goodbye

 button. 

 

If you are currently on a call: 

 

Press 

2

 on the keypad.  

 

Multiple line appearances and line keys 

 

A phone number assigned to a line key on an IP 
phone is called a line appearance. The line keys on 

your phone can have repeated numbers, different 

numbers that belong to you, or numbers that 

belong to others. When a call comes in to a 

number, all phones with that number as a line 

appearance ring at the same time. When the call is 
answered, how it’s handled depends on the line's 

call presence. 

Shared call presence—When a call is answered and 

put on hold, any other phone with that line 

appearance can take the call off hold. 

Move between calls on different line appearances: 

1.

 

While on a call, press the line key associated with 

another line. If necessary, use the navigation keys to 

scroll through the list of currently active calls. 

The call on the first line is put on hold. 

2.

 

Talk with the second caller. 

3.

 

To return to the first caller, press the line key 

associated with the first call. The second call is 

automatically put on hold. 

Summary of Contents for Aastra 6731i

Page 1: ...features using the buttons line keys and soft keys on your Internet Protocol IP phone AT T Voice DNA is a Voice over IP system that transports calls over the AT T IP network rather than over the tradi...

Page 2: ...Feature or Option Your Aastra 6731i phone that works with AT T Voice DNA has a standard phone keypad and a few additional buttons for example a Hold button It also has two hard line keys with lights...

Page 3: ...r phone Your Administrator programs these line keys The next four buttons on the right are set up as short cut keys for commonly used settings such as Save Delete Directory or Do Not Disturb For examp...

Page 4: ...st recent incoming call 1 Enter 69 2 Press Send Return a call from the call logs on your phone 1 Press the Callers List button To scroll through the list press the up and down navigation keys To see t...

Page 5: ...tiple Auto Call Back Busy sessions running at the same time Note If you place a call to a number that has voicemail you ll be sent to voicemail and Auto Call Back Busy doesn t check the number Turn on...

Page 6: ...mber you want to call 2 Press Send Call transfer You can transfer a call to any extension within your organization or to any 10 digit phone number Call Transfer has two forms Blind transfer Transfers...

Page 7: ...speakerphone mode You can then have a conversation Make an Intercom Over Speakerphone call 1 Enter 96 2 Enter an extension number 3 Press Send 4 Wait to hear a beep and then speak Reject a call If yo...

Page 8: ...Answer If you don t answer the call is forwarded Call Forwarding Busy Calls that come in while your phone is busy are forwarded Another type of call forwarding Call Forwarding Not Reachable applies w...

Page 9: ...ough your AT T Voice DNA User Dashboard If you don t want to take an incoming call you can reject it and send the caller to your voicemail After answering a call you can transfer the caller to another...

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