Symptom: A call record is not printed.
are securely fastened.
2. The duration of the telephone call is not
2. None.
more than one minute.
3. The SMDR options are not administered
3. Refer to your administration manual's
correctly.
section titled "Administering SMDR Op-
tions."
Possible Cause
Recommended Action
1. Connection between the CAS and the
1. Make sure the wiring between the CAS
control unit is faulty.
and the control unit is not damaged.
Make sure the connections are secure
and that the screws on the connector
Symptom: Unitelligible data appears on system reports.
Possible Cause
Recommended Action
Your printer's baud rate is not set to the cor-
Refer to the manufacturer's instructions
rect speed.
received with your printer to set its baud
rate to 1200. If this is not possible, refer to
or
The CAS is not set to the same baud rate as
the section of this document titled "Chang-
ing the Baud Rate of the CAS's Output."
your printer.
Maintenance Information
UPDATED CUSTOM CARTRIDGES
The CAS does not require a special maintenance program. However, the tariff
rates contained in the software of your custom cartridge are subject to
change by the Federal Communications Commission (FCC). As the tariff
rates that are charged to you by your telephone company change, updated
custom cartridges containing the new tariff rate information may be ordered.
Refer to the following section for ordering information.
ORDERING INFORMATION
Customized cartridges (Order Number 31671) for the CAS containing updated
tariff rates are orderable by calling the AT&T National Sales Part Center’s
toll-free number, 1-800-222-PART.
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