TROUBLESHOOTING
If the appliance does not start or it stops
during operation, before you contact an
Authorised Service Centre, check if you can
solve the problem by yourself with the help
of the information in the table.
With some problems the end indicator
flashes intermittently indicating a
malfunction.
Problem and alarm code
Possible solution
You cannot activate the appliance.
• Make sure that the mains plug is connected to
the mains socket.
• Make sure that there is no damaged fuse in the
fuse box.
The programme does not start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait
for the end of the countdown.
• The appliance has started the procedure to re-
charge the resin inside the water softener. The
duration of the procedure is approximately 5 mi-
nutes.
The appliance does not fill with water.
• The end indicator flashes 1 time in-
termittently.
• Acoustic signal sounds 1 time inter-
mittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply
is not too low. For this information, contact your
local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not
clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain the water.
• The end indicator flashes 2 times in-
termittently.
• Acoustic signal sounds 2 times inter-
mittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
• The end indicator flashes 3 times in-
termittently.
• Acoustic signal sounds 3 times inter-
mittently.
• Close the water tap and contact an Authorised
Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If the
problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the table,
contact an Authorised Service Centre.
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