GB 19
General
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero.) Contact the service
department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking
the points mentioned below.
Symptom
Possible cause
Solution
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
in your hob.
This is caused by the
capacity limiter on the front
and back zones. Ticking can
also occur at lower settings.
Normal operation.
A cooking zone suddenly
stops and you hear a signal.
The preset time has ended.
Switch off the audible sound
by pressing the + or - button
of the kitchen/ egg timer.
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
Fault code
The control panel is filthy or
has water on it.
Clean control panel.
Fault code
You touched 2 buttons at the
same time.
Operate 1 button at a time.
Fault code E2
- The electronics have
overheated. Possibly a too
large pan was placed in the
front right cooking zone.
- The hob is insufficiently
ventilated.
- Let the hob cool down until
the code disappears.
- Make sure the hob is
sufficiently ventilated.
FAULTS
