EN 28
TROUBLE SHOOTING
Warning messages
The display shows information if there is a problem. Touch the exclamation mark to show the
warning message. You get information about the problem and how to solve it. Touch the symbol
‘x’ to close the message.
Error codes
This hob shows error codes in combination with an error message in the display for a quick and
efficient trouble shooting. Errors can affect the complete hob or single positions on the hob. The
display shows the user which parts of the hob can still be used for cooking.
General errors
A general error affects the complete hob. The full display shows a message. The hob cannot be
used while the error is active.
Position errors
The error is located on a specific position on the hob. The area which is not affected by the error
can be used.
Touch the exclamation mark to show the error message.
Error code
Possible cause
Solution
Er21
The temperature of the
appliance is too high.
Switch the appliance to standby mode.
Remove all pans. Let the appliance cool
down. If the problem continues; contact the
service department.
Er31
Er47
Er61
Er61
Electrical connection
error.
Check the electrical connection.
Er62
Pan positioning not
clear.
Move the pans a little bit.
E01
Electrical connection
error.
Check the electrical connection.
