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Quick.Start.Guide
7
En
gl
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Troubleshooting
This section provides solutions to some common problems which you may
encounter when installing or using the ASUS GigaX1116B or GigaX1124B
switch. Contact the ASUS technical support if problem still exists after you have
performed the troubleshooting solutions.
Problem
Solution
The.POWER.LED.does.not.light.
up.
Check if the power cable is properly
connected to the switch and to an
power outlet.
• Check if the Ethernet cable is
properly connected to the switch
and to the network device.
• Make sure the switch and your
network device are powered ON.
• Check if the Ethernet cable meet
your network re�uirements. To
connect gigabit switch port, you
need Category 5 cable to get
gigabit transfer speed.
The.LAN.LED.does.not.light.up.
even.after.a.network.device.is.
connected.to.the.port
The.Collision/DUPLEX.LED.
keeps.blinking.
• Check if the UTP Category 5
cable is in a good condition.
• Check if the cable length is within
100m(328 feet).