BTW Configuration & User’s Guide
Technical Support
April 5, 2002
WIDCOMM
33
7 Technical
Support
WIDCOMM customers are issued a user name and password so that they may use on-line
technical support. If you do not have a customer support user name and password contact
mailto:[email protected]
.
To contact WIDCOMM technical support
1. Go to the WIDCOMM home page on the World Wide Web and click Support.
2. On the Support page click the BTW entry that is appropriate for your version of
BTW.
3. On the Technical Support page under BTW, click "Enter Password Protected
Area."
4. Enter your technical support user name and password and click the Submit
button.
5. Select from the options on the support page.
If you are filling out a bug report or requesting technical assistance, please provide as
much information as possible on the form.