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ASUS RS500A-E9 Series

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Summary of Contents for RS500A-E9 SERIES

Page 1: ...1U Rackmount Server User Guide RS500A E9 Series RS500A E9 PS4 RS500A E9 RS4 RS500A E9 RS4 U ...

Page 2: ...tion of business and the like even if ASUS has been advised of the possibility of such damages arising from any defect or error in this manual or product Specifications and information contained in this manual are furnished for informational use only and are subject to change at any time without notice and should not be construed as a commitment by ASUS ASUS assumes no responsibility or liability ...

Page 3: ...r 2 2 2 2 Central Processing Unit CPU 2 3 2 2 1 Installing the CPU and heatsink 2 3 2 3 System memory 2 7 2 3 1 Overview 2 7 2 3 2 Memory Configurations 2 7 2 3 3 Installing a DIMM on a single clip DIMM socket 2 8 2 4 Hard disk drives 2 9 2 5 Expansion slot 2 13 2 5 1 Installing an expansion card to the riser card bracket 2 13 2 5 2 Installing an ASUS PIKE II card 2 14 2 5 3 Installing M 2 NGFF ca...

Page 4: ...ility 5 2 5 1 2 ASUS EZ Flash Utility 5 3 5 1 3 BUPDATER utility 5 4 5 2 BIOS setup program 5 6 5 2 1 BIOS menu screen 5 7 5 2 2 Menu bar 5 7 5 2 3 Menu items 5 8 5 2 4 Submenu items 5 8 5 2 5 Navigation keys 5 8 5 2 6 General help 5 8 5 2 7 Configuration fields 5 8 5 2 8 Pop up window 5 8 5 2 9 Scroll bar 5 8 5 3 Main menu 5 9 5 3 1 System Date Day xx xx xxxx 5 9 5 3 2 System Time xx xx xx 5 9 5 ...

Page 5: ...1 Zen Common Options 5 31 5 10 2 DF Common Options 5 32 5 10 3 UMC Common Option 5 32 5 10 4 NBIO Common Options 5 34 5 11 Event Logs menu 5 36 5 11 1 Change Smbios Event Log Settings 5 36 5 11 2 View Smbios Event Log 5 36 5 12 Server Mgmt menu 5 37 Chapter 6 Driver Installation 6 1 Management applications and utilities installation 6 2 6 2 Running the Support DVD 6 2 6 3 AMD chipset device softwa...

Page 6: ...operating the server carefully read all the manuals included with the server package Before using the server ensure all cables are correctly connected and the power cables are not damaged If any damage is detected contact your dealer as soon as possible To avoid short circuits keep paper clips screws and staples away from connectors slots sockets and circuitry Avoid dust humidity and temperature e...

Page 7: ...u have to perform when installing or removing system components 3 Chapter 3 Installation Options This chapter describes how to install optional components into the barebone server 4 Chapter 4 Motherboard Information This chapter gives information about the motherboard that comes with the server This chapter includes the motherboard layout jumper settings and connector locations 5 Chapter 5 BIOS Se...

Page 8: ...ply the required item or value enclosed in brackets Example At the DOS prompt type the command line format A S DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent damage to the components when trying to complete a task NOTE Tips and additional information to help you complete a task IMPORTANT Instructions that you MUST follow to co...

Page 9: ...This chapter describes the general features of the chassis kit It includes sections on front panel and rear panel specifications 1 Product Introduction Chapter 1 Product Introduction ...

Page 10: ...00A E9 PS4 1 x 770W Redundant Power Supply RS500A E9 RS4 RS500A E9 RS4 U 4 x Hot swap 3 5 inch HDD Trays 1 x SAS SATA Backplane RS500A E9 PS4 RS500A E9 RS4 1 x SAS SATA NVMe Backplane RS500A E9 RS4 U 1 x PCI E Riser Card 1 x Front I O Board 6 x System Fans 40 mm x 28 mm 1 x Redundant Power Supply Power Distribution Board RS500A E9 RS4 RS500A E9 RS4 U Accessories 1 x Support DVD 1 x Bag of Screws 1...

Page 11: ...eam you must take note of the product s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below With the correct serial number of the product ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems 4 3 2 1 xxS0xxxxxxxx RS500A E9 Series ...

Page 12: ... 128GB 64GB LRDIMM 3DS Refer to www asus com for the latest memory AVL update Expansion Slots T o t a l P C I PCI X PCI E Slots 2 1 Slot Type 1 x PCIe 3 0 x16 x16 link FH HL 1 x PCIe 3 0 x8 x8 link FH HL 1 x OCP 2 0 Mezzanine x8 link Disk Controller SATA Controller CPU Integrated SAS Controller Optional kits ASUS PIKE II 3008 8 port SAS HBA Card ASUS PIKE II 3108 8 port SAS HW RAID Card Support SA...

Page 13: ...1 x Message LED 4 x LAN LED LED1 2 for on board LAN 3 4 for OCP LAN OS Support Windows Server 2016 RedHat Enterprise Linux SuSE Linux Enterprise Server CentOS Ubuntu VMware Citrix XenServer Please find the latest OS support from http www asus com Management Solution Software ASUS Control Center Out of Band Remote Management On Board ASMB9 iKVM for KVM over IP Regulatory Compliance BSMI CE FCC Dime...

Page 14: ...50W 80 PLUS Platinum Power Supply Rating 100 127 200 240Vac 9A 5A 50 60Hz Class I 1 1 Redundant 770W 80 PLUS Platinum Power Supply Rating 100 127 200 240 Vac 10A 5A 50 60Hz Class I Environment Operating temperature 10 C 35 C Non operating temperature 40 C 70 C Non operating humidity 20 90 Non condensing Specifications are subject to change without notice ...

Page 15: ...board 4 3 2 1 Optical drive optional Asset tag hidden Rack screw Rack screw USB 3 0 ports VGA port LAN 2 LED LAN 1 LED LAN 4 LED LAN 3 LED Message LED Power button Location switch Reset button HDD LED HDD 1 HDD 2 HDD 3 HDD 4 This port is for ASUS ASMB9 iKVM controller card only RS500A E9 RS4 RS500A E9 RS4 U RS500A E9 PS4 VGA port Gigabit LAN port 1 bottom and 2 top USB 3 0 ports LAN port for iKVM ...

Page 16: ...cts to backplane 8 HDD tray 3 Connects to backplane 9 HDD tray 4 Connects to backplane 10 Front I O boards hidden 11 Slim type optical drive 12 Asset Tag The barebone server does not include a floppy disk drive Connect a USB floppy disk drive to any of the USB ports on the front or rear panel if you need to use a floppy disk WARNING HAZARDOUS MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY Tur...

Page 17: ...D Message LED OFF ON System is normal no incoming event A hardware monitor event is indicated Location LED OFF ON Normal status Location switch is pressed Press the location switch again to turn off LAN LEDs OFF Blinking ON No LAN connection LAN is transmitting or receiving data LAN connection is present 4 3 2 1 LAN 2 LED LAN 1 LED LAN 4 LED LAN 3 LED HDD LED Power button Location switch Message L...

Page 18: ...to the SATA SAS HDD HDD Activity LED 1 7 2 LAN RJ 45 LEDs LAN port LED indications LAN port Activity Link LED Speed LED Status Description Status Description OFF No link GREEN 1 Gbps connection GREEN Linked BLINKING Data activity Dedicated Management LAN port DM_LAN1 LED indications DM LAN port Activity Link LED Speed LED Status Description Status Description OFF No link OFF 10 Mbps connection YEL...

Page 19: ...This chapter lists the hardware setup procedures that you have to perform when installing or removing system components 2 Hardware Information Chapter 2 Hardware Information ...

Page 20: ...until it is disengaged from the chassis 4 Lift the cover from the chassis 5 To reattach the rear cover reverse step 1 to 4 2 Loosen the two thumbscrews on the rear panel to release the rear cover from the chassis Thumbscrews A protection film is pre attached to the system cover before shipping Please remove the protection film before turning on the system for proper heat dissipation Front side scr...

Page 21: ...ill shoulder the cost of repair only if the damage is shipment transit related Keep the cap after installing the motherboard ASUS will process Return Merchandise Authorization RMA requests only if the motherboard comes with the cap on the Socket SP3 The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation removal or misplacement loss incorrect rem...

Page 22: ... Loosen each screw one by one in the sequence shown on the socket to open the load plate 4 Slightly lift open the rail frame 5 Slide the external cap out of the rail frame External cap Load plate Rail frame Rail frame External cap PnP cap ...

Page 23: ... the rail frame 7 Gently push the rail frame just enough to let it sit on top of the CPU socket 8 Close the load plate just enough to let it sit on top of the CPU then secure each screw one by one in the sequence shown on the socket to completely secure the load plate The load plate screws are T20 models A torque value of 12 inch lbf is recommended Rail frame Carrier frame with CPU PnP cap Carrier...

Page 24: ...ws with a screwdriver just enough to attach the heatsink to the motherboard When the four screws are attached tighten them one by one in a diagonal sequence to complete the installation The heatsink screws are T20 models A torque value of 12 inch lbf is recommended ...

Page 25: ...e DIMM sockets using the memory configurations in this section Always install DIMMs with the same CAS latency For optimum compatibility it is recommended that you obtain memory modules from the same vendor Start installing the DIMMs in slots A2 Memory configurations DIMM A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2 1 DIMM P 2 DIMMs P P 4 DIMMs P P P P 6 DIMMs P P P P P P 8 DIMMs P P P P P P P P...

Page 26: ...ked Retaining Clip 1 Unlock a DIMM socket by pressing the retaining clip outward 2 Align a DIMM on the socket such that the notch on the DIMM matches the DIMM slot key on the socket Unlocked retaining clip DIMM notch DIMM slot key 1 Press the retaining clip outward to unlock the DIMM 2 Remove the DIMM from the socket Removing a DIMM from a single clip DIMM socket Support the DIMM lightly with your...

Page 27: ... SAS backplane To install a 3 5 hot swap SATA SAS HDD 1 Push the spring lock to the right A then pull the tray lever outward B to release the drive tray The drive tray ejects slightly after you pull out the lever 2 Firmly hold the tray lever and pull the drive tray out of the bay 3 Place the drive tray on a flat and stable surface 4 Prepare the SATA SAS HDD and the bundled set of screws spring loc...

Page 28: ... of the bay until just a small fraction of the tray edge protrudes 7 Push the tray lever until it clicks and secures the drive tray in place The drive tray is correctly placed when its front edge aligns with the bay edge 8 Repeat steps 1 to 7 to install the other SATA SAS HDDs When installed the SATA SAS connector on the drive connects to the SATA SAS interface on the backplane ...

Page 29: ...A then pull the tray lever outward B to release the drive tray The drive tray ejects slightly after you pull out the lever spring lock tray lever 2 Firmly hold the tray lever and pull the tray out of the bay 3 Place the tray on a flat and stable surface 4 Prepare the 2 5 storage device and the bundled set of screws ...

Page 30: ...he tray is correctly placed when its front edge aligns with the bay edge 8 Repeat steps 1 to 7 to install the other storage devices When installed the SATA NVMe connector on the storage device connects to the SATA NVMe interface on the backplane 6 Insert the tray and storage device assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes ...

Page 31: ...PCI Express x8 or x16 expansion cards To install a PCI Express x8 or x16 card 2 Place the riser card bracket on a flat and stable surface then remove the screw from the slot bay 1 Firmly hold the riser card bracket then pull it up to detach it from the PCI Express x24 slot on the motherboard 3 Install a PCI Express x8 or x16 card to the bracket as shown 4 Secure the card with a screw 3 4 2 1 5 Q C...

Page 32: ...oard Ensure that the golden connectors of the riser card bracket is firmly seated in place 5 2 5 2 Installing an ASUS PIKE II card You can install an ASUS PIKE II card on the provided PCI E slot onboard To install an ASUS PIKE II card 1 Firmly hold the riser card bracket then pull it up to detach it from the PCI Express x24 slot on the motherboard ...

Page 33: ...cover to the riser card bracket then remove the metal cover 3 Prepare your ASUS PIKE II card 4 Insert the expansion card into the PCI E slot Ensure that the golden fingers are totally inserted into the slot then secure the ASUS PIKE II card with the screw removed before ...

Page 34: ...Chapter 2 Hardware Information 2 16 5 Remove the default mini SAS HD cable from the motherboard 6 Connect the mini SAS HD cable to connector 1 of the ASUS PIKE II card Connect to PIKE II connector 1 ...

Page 35: ...2 17 ASUS RS500A E9 Series 7 Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard Ensure that the golden connectors of the riser card bracket is firmly seated in place ...

Page 36: ...o install an M 2 NGFF card 2 Remove the top screw and the stand from the motherboard 3 Select an appropriate screw hole on the motherboard for your M 2 card then secure the stand to the motherboard 1 Locate the M 2 NGFF connector on your motherboard Top screw Stand screw ...

Page 37: ...ore securing it 4 Prepare the M 2 card 5 Align and insert the M 2 card into the M 2 connector on the motherboard Ensure that the golden connector of the M 2 card is inserted firmly in place and that the screw hole on the M 2 card matches the stand screw on the motherboard 6 Secure the M 2 card with the top screw ...

Page 38: ...0 2 5 4 Installing Mezzanine cards To install a Mezzanine card 1 Locate the Mezzanine card connector on your motherboard 2 Firmly hold the riser card bracket then pull it up to detach it from the PCI Express x24 slot on the motherboard ...

Page 39: ...the signal transmission end white to the AUXLED_CON header on the card AUXLED_CON1 Stand screws LAN ports LAN port slots Screw holes 5 Insert the ports of the Mezzanine card into the mounting hole on the chassis then insert the golden connector of the Mezzanine card into the MEZZPCIE1 OCP connector on the motherboard Ensure that the stand screws on the motherboard is aligned and matched to the scr...

Page 40: ...e signal cable are different in size and color for easy recognition Please refer to your exact cable 6 Secure the Mezzanine card with the four 4 bundled screws 8 Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard Ensure that the golden connectors of the riser card bracket is firmly seated in place ...

Page 41: ...rivers for the expansion card Standard Interrupt assignments These IRQs are usually available for ISA or PCI devices IRQ Priority Standard function 0 1 System Timer 1 2 Keyboard Controller 2 Programmable Interrupt 3 11 Communications Port COM2 4 12 Communications Port COM1 5 13 6 14 Floppy Disk Controller 7 15 8 3 System CMOS Real Time Clock 9 4 ACPI Mode when used 10 5 IRQ Holder for PCI Steering...

Page 42: ...BMC_EN1 VGA_SW1 LAN_SW1 AUX_PANEL2 MEZZPCIE1 PCIE6 PCIE5 PCIE2 PCIE4 PCIE3 PCIE1 LANNCSI_SEL1 Intel I350 BIOS COM1 FRNT_FAN2 CPU_FANFRNT_FAN3 CPU1 FRNT_FAN4 FRNT_FAN5 FRNT_FAN6 NGFF1 2260 2242 2280 22110 MPCIE_HD4 MPCIE_HD1 MPCIE_HD2 MPCIE_HD6 MPCIE_HD5 SATA12 SATA34 ISATA1 ISATA2 MPCIE_HD3 VGA1 VGA_HDR1 Super I O 2 6 Cable connections The bundled system cables are pre connected before shipment Yo...

Page 43: ...e data cables connected to the motherboard Connects an 8 pin plug from power supply RS500A E9 RS4 RS500A E9 PS4 BP4LE12G 35 RIDE Connects to the SATA SAS NMVE storage device Connects the data cables connected to the motherboard Connects an 8 pin plug from power supply Connects the data cables connected to the motherboard ...

Page 44: ...hat the system is turned off before removing any components from your system 2 8 1 System fans To uninstall the system fans 1 Disconnect the system fan cable from the fan connector on the motherboard 2 Lift the fan then set aside 3 Repeat steps 1 to 2 to uninstall the other system fans To reinstall the system fans 1 Insert the fan to the fan cage The airflow directional arrow on the fan side shoul...

Page 45: ...This chapter describes how to install the optional components and devices into the barebone server 3 Installation Options Chapter 3 Installation Options ...

Page 46: ...dditional support and stability to the server The tool less rail kit package includes 3 1 2 Installing the tool less rack rail To install the tool less rack rails into the rack 1 Secure the two fixing latches to the two sides of the server using the set of latch screws The locations of the screw holes vary with different server models Refer to your server user manual for details Fixing latches Set...

Page 47: ...ail then prepare one of the bundled rail components 1U Rail component 3 Align the rail component with the right rack rail and secure it using four 4 bundled screws 4 Follow steps 2 and 3 to secure the rail component to the left rail rack 5 Select a desired space and place the appropriate rack rail left and right on opposite positions on the rack A 1U space consists of three square mounting holes w...

Page 48: ... the mounting hole on the rack post Extend the rack rail if necessary 9 Optional Use the rail screw and rail washer that comes with the kit to secure the rack rail to the rack post 10 Perform steps 3 to 5 for the other rack rail Ensure that the installed rack rails left and right are aligned secured and stable in place 11 Lift the server chassis and insert into the rack rail Ensure that the rack r...

Page 49: ...3 5 ASUS RS500A E9 Series 3 2 Rail kit dimensions 589mm 43 6mm 900mm 43 6mm ...

Page 50: ...Chapter 3 Installation Options 3 6 ...

Page 51: ...This chapter includes the motherboard layout and brief descriptions of the jumpers and internal connectors 4 Motherboard Information Chapter 4 Motherboard Information ...

Page 52: ...Chapter 4 Motherboard Information 4 2 4 1 Motherboard layout ...

Page 53: ...ectors ISATA1 2 4 21 13 OCUPCIE connectors MPCIE_HD1 6 4 18 14 M 2 NGFF connectors NGFF1 4 19 15 System panel connector 20 1 pin PANEL1 4 15 16 Auxiliary panel connector 20 2 pin AUX_PANEL1 20 pin AUX_PANEL2 4 16 17 Hard disk activity LED connector 4 pin HDLED1 4 17 18 LAN Activity LED connector 5 1 pin LAN34_LED1 4 13 19 Chassis Intrusion connectors 2 pin INTRUSION 4 18 20 Serial port connector 1...

Page 54: ... computer and unplug the power cord 2 Move the jumper cap from the default pins 1 2 to pins 2 3 Keep the cap on pins 2 3 for about 5 to 10 seconds then move the cap back to pins 1 2 3 Plug the power cord and turn ON the computer 4 Hold down the Del key during the boot process and enter BIOS setup to re enter data DO NOT remove the cap on CLRTC jumper default position except when clearing the RTC R...

Page 55: ...er allows you to enable or disable the onboard VGA controller Set to pins 1 2 to activate the VGA feature 3 LAN controller settings 3 pin LAN_SW1 2 These jumpers allow you to enable or disable the onboard LAN_SW1 or LAN_SW2 Set to pins 1 2 to activate the Gigabit LAN feature ...

Page 56: ..._EN1 This jumper allows you to enable or disable the Baseboard Management Controller ASMB9 5 DMLAN setting 3 pin DM_IP_EN1 This jumper allows you to select the DMLAN setting Set to pins 2 3 to force the DMLAN IP to static mode IP 10 10 10 10 submask 255 255 255 0 ...

Page 57: ...N NCSI to function 7 Smart Ride Through SmaRT setting 3 pin SMART_PSU1 This jumper allows you to enable or disable the Smart Ride Through SmaRT function This feature is enabled by default Set to pins 2 3 to disable it When enabled SmaRT allows uninterrupted operation of the system during an AC loss event ...

Page 58: ...m is ON in sleep mode or in soft off mode This is a reminder that you should shut down the system and unplug the power cable before removing or plugging in any motherboard component The illustration below shows the location of the onboard LED 2 BMC LED BMCLED1 The BMC LED lights up to indicate that the on board BMC is functional This LED functions only when you enable ASUS ASMB9 ...

Page 59: ...Location button on the server is pressed or when triggered by a system management software The Location LED helps visually locate and quickly identify the server in error on a server rack 4 Message LED MESLED1 This onboard LED lights up to red when there is a BMC event log is generated ...

Page 60: ...isk activity LED HDDLED1 This LED is for the storage devices connected to the onboard SATA or SATA SAS add on card The read or write activities of any device connected to the onboard SATA or SATA SAS add on card causes the rear panel LED to light up ...

Page 61: ... or other SMBus devices using the SMBus interface This connector functions only when you enable ASUS ASMB9 4 4 Internal connectors 1 Serial ATA connectors 7 pin SATA1 4 These connectors controlled by AMD integrated SATA controller are for the Serial ATA signal cables for Serial ATA drives SATA 1 connector is used for the optical drive by default The actual data transfer rate depends on the speed o...

Page 62: ...3 0 front or rear panel ports The 4 pin USB Universal Serial Bus Type A port is available for connecting USB 3 0 devices 4 Serial port connector 10 1 pin COM1 This connector is for the serial COM port Connect the serial port module cable to one of these connectors then install the module to a slot opening at the back of the system chassis The COM module is purchased separately ...

Page 63: ...1 7 REAR_FAN1 2 The fan connectors support cooling fans Connect the fan cables to the fan connectors on the motherboard ensuring that the black wire of each cable matches the ground pin of the connector DO NOT forget to connect the fan cables to the fan connectors Insufficient air flow inside the system may damage the motherboard components These are not jumpers DO NOT place jumper caps on the fan...

Page 64: ...ply plugs The power supply plugs are designed to fit these connectors in only one orientation Find the proper orientation and push down firmly until the connectors completely fit DO NOT forget to connect the 24 pin and the 8 pin power plugs otherwise the system will not boot up Use of a power supply unit PSU with a higher power output is recommended when configuring a system with more power consum...

Page 65: ...R This 4 pin connector is for the chassis mounted system warning speaker The speaker allows you to hear system beeps and warnings 4 Hard disk drive activity LED 2 pin HDLED This 2 pin connector is for the HDD Activity LED Connect the HDD Activity LED cable to this connector The LED lights up or flashes when data is read from or written to the HDD 5 ATX power button soft off button 2 pin PWRSW This...

Page 66: ...re for the Gigabit LAN activity LEDs on the front panel 3 Locator LED 2 pin LOCATORLED1 LOCATORLED2 These leads are for the locator LED1 and LED2 on the front panel Connect the Locator LED cables to these 2 pin connector The LEDs will light up when the Locator button is pressed 4 Locator Button Switch 2 pin LOCATORBTN These leads are for the locator button on the front panel This button queries th...

Page 67: ...igh Dynamic Range interface 12 Hard disk activity LED connector 4 pin HDLED1 This LED connector is for the storage add on card cable connected to the SATA or SAS add on card The read or write activities of any device connected to the SATA or SAS add on card causes the front panel LED to light up ...

Page 68: ...h intrusion sensor or microswitch When you remove any chassis component the sensor triggers and sends a high level signal to these leads to record a chassis intrusion event The default setting is short CASEOPEN and GND pin by jumper cap to disable the function 14 OCUPCIE connectors MPCIE_HD1 6 Connects the PCIE signal to the NVME port on the backplane ...

Page 69: ...lows you to install M 2 devices The M 2 NGFF device is purchased separately This connector supports type 2242 2260 2280 22110 devices on both PCI E and SATA interface 16 Mezzanine PCIE card connectors MEZZPCIE1 The MEZZPCIE1 connector supports Open Compute Project OCP cards ...

Page 70: ...SDHC v3 00 SDXC Disconnect all power including redundant PSUs from the existing system before you add or remove a Memory Card then reboot the system to access the Memory Card This Micro SD card slot functions only when you enable ASUS ASMB9 Some memory cards may not be compatible with your motherboard Ensure that you use only compatible memory cards to prevent loss of data damage to your device or...

Page 71: ... motherboard comes with mini Serial Attached SCSI SAS HD connectors the storage technology that supports Serial ATA Each connector supports up to four devices 20 VPP_I2C1 connector 10 1 pin VPP_I2C1 This connector is used for the Intel VMD function and sensor readings ...

Page 72: ...Chapter 4 Motherboard Information 4 22 ...

Page 73: ...5 BIOS Setup This chapter tells how to change the system settings through the BIOS Setup menus Detailed descriptions of the BIOS parameters are also provided Chapter 5 BIOS Setup ...

Page 74: ...atically recover the BIOS It resets the system when the BIOS recovery finished DO NOT shut down or reset the system while recovering the BIOS Doing so would cause system boot failure The recovered BIOS may not be the latest BIOS version for this motherboard Visit the ASUS website at www asus com to download the latest BIOS file Save a copy of the original motherboard BIOS file to a bootable USB fl...

Page 75: ...ing this utility download the latest BIOS from the ASUS website at www asus com To update the BIOS using EZ Flash Utility 1 Insert the USB flash disk that contains the latest BIOS file into the USB port 2 Enter the BIOS setup program Go to the Tool menu then select ASUS EZ Flash Utility Press Enter ASUS Tek EzFlash Utility Up Down Left Right Switch Enter Choose q Exit FS0 System Volume Information...

Page 76: ...y The actual BIOS screen displays may not be the same as shown The BUPDATER utility allows you to update the BIOS file in the DOS environment using a bootable USB flash disk drive with the updated BIOS file Updating the BIOS file To update the BIOS file using the BUPDATER utility 1 Visit the ASUS website at www asus com and download the latest BIOS file for the motherboard Save the BIOS file to a ...

Page 77: ...ility returns to the DOS prompt after the BIOS update process is completed Reboot the system from the hard disk drive The BIOS update is finished Please restart your system C Current Platform Platform KNPA U16 Version 0201 Build date 12 04 2018 New Platform Platform KNPA U16 Version 0207 Build date 01 05 2018 ASUS Tek EzFlash Utility Start Programming Flash DO NOT SHUTDOWN THE SYSTEM Write 75 ...

Page 78: ...un this program Press Del during the Power On Self Test POST to enter the Setup utility otherwise POST continues with its test routines If you wish to enter Setup after POST restart the system by pressing Ctrl Alt Delete or by pressing the reset button on the system chassis You can also restart by turning the system off and then back on Do this last option only if the first two failed The Setup pr...

Page 79: ...Boot For changing the system boot configuration Tool For configuring options for special functions Save Exit For selecting the exit options AMD CBS For configuring AMD CBS settings Event Logs For changing the event log settings Server Mgmt For changing the Server Mgmt settings To select an item on the menu bar press the right or left arrow key on the keyboard until the desired item is highlighted ...

Page 80: ...al help At the top right corner of the menu screen is a brief description of the selected item 5 2 7 Configuration fields These fields show the values for the menu items If an item is user configurable you can change the value of the field opposite the item You cannot select an item that is not user configurable A configurable field is enclosed in brackets and is highlighted when selected To chang...

Page 81: ...nu screen appears The Main menu provides you an overview of the basic system information and allows you to set the system date time language and security settings 5 3 1 System Date Day xx xx xxxx Allows you to set the system date 5 3 2 System Time xx xx xx Allows you to set the system time ...

Page 82: ...w you to change the settings for the CPU and other system devices Take caution when changing the settings of the Advanced menu items Incorrect field values can cause the system to malfunction NVMe Hotplug Disabled Disabled Disables NVMe Hotplug Enabled Enables NVMe Hotplug ...

Page 83: ...ed Computing 5 4 2 PSP Firmware Versions This page displays the PSP firmware versions Configuration Security Device Support Enabled Allows you to enable or disable the BIOS support for security device Configuration options Disabled Enabled ...

Page 84: ...tate the system goes into either off or on state whatever the system state was before the AC power loss Configuration options Power Off Power On Last State Power On By PCIE Disabled Disabled Disables the PCIE devices to generate a wake event Enabled Enables the PCIE devices to generate a wake event Power On By RTC Disabled Disabled Disables RTC to generate a wake event Enabled When set to Enabled ...

Page 85: ...RT Self Test on all HDDs during POST Configuration options Disabled Enabled 5 4 5 NCT6793D Super IO Configuration Serial Port 1 Configuration Allows you to set the parameters of Serial Port 1 Serial Port Enabled Allows you to enable or disable Serial Port Configuration options Disabled Enabled ...

Page 86: ...M Type PXE Allows you to select the Intel LAN ROM type Configuration options PXE iSCSI Disabled Intel LAN2 Enable Enabled Allows you to enable or disable the Intel LAN Configuration options Disabled Enabled The following items appear only when Intel LAN2 Enable is set to Enabled Intel LAN 2 ROM Type Disabled Allows you to select the Intel LAN ROM type Configuration options PXE iSCSI Disabled 5 4 6...

Page 87: ...har set VT100 Extends VT100 to support color function keys etc VT UTF8 Uses UTF8 encoding to map Unicode chars onto 1 or more bytes ANSI Extended ASCII char set Bits per second 57600 Selects serial port transmission speed The speed must be matched on the other side Long or noisy lines may require lower speeds Configuration options 9600 19200 38400 57600 115200 Data Bits 8 Configuration options 7 8...

Page 88: ...e receiving buffers are full a stop signal can be sent to stop the data flow Once the buffers are empty a start signal can be sent to re start the flow Hardware flow control uses two wires to send start stop signals Configuration options None Hardware RTS CTS VT UTF8 Combo Key Support Enabled This allows you to enable the VT UTF8 Combination Key Support for ANSI VT100 terminals Configuration optio...

Page 89: ...anagement Services EMS allow for remote management of a Windows Server OS through a serial port Configuration options COM1 COM2 Terminal Type VT UTF8 Microsoft Windows Emergency Management Services EMS allow for remote management of a Windows Server OS through a serial port Configuration options VT100 VT100 VT UTF8 ANSI Bits per second 115200 Microsoft Windows Emergency Management Services EMS all...

Page 90: ...ions Offboard Device Onboard Device Load RT32 Image Disabled This option enables or disables RT32 Image Loading Configuration options Disabled Enabled Above 4G Decoding Disabled Allows you to enable or disable 64 bit capable devices to be decoded in above 4G address space It only works if the system supports 64 bit PCI decoding Configuration options Disabled Enabled SR IOV Support Disabled This op...

Page 91: ...l not be created Configuration options Disabled Enabled Ipv6 PXE Support Disabled Enables or disables the Ipv6 PXE Boot Support If disabled Ipv6 PXE boot option will not be created Configuration options Disabled Enabled Ipv6 HTTP Support Disabled Enables or disables the Ipv6 HTTP Boot Support If disabled Ipv6 HTTP boot option will not be created Configuration options Disabled Enabled IP6 Configura...

Page 92: ...OM Configuration options Force BIOS Keep Current INT19 Trap Response Immediate Immediate Execute the trap right away Postponed Execute the trap during legacy boot Boot Option filter Legacy only This option allows you to control the Legacy UEFI ROMs priority Configuration options UEFI and Legacy Legacy only UEFI only Network Storage Video Legacy This option allows you to control the execution of UE...

Page 93: ...1 ASUS RS500A E9 Series 5 4 12 NVMe Configuration This page will display the NVMe controller and drive information 5 4 13 SATA Configuration This page will display the SATA controller and drive information ...

Page 94: ...f support The XHCI ownership change should be claimed by XHCI driver Configuration options Enabled Disabled USB Mass Storage Driver Support Enabled Allows you to enable or disable the USB Mass Storage driver support Configuration options Disabled Enabled Port 60 64 Emulation Enabled Allows you to enable or disable I O port 60h 64h emulation support This should be enabled for the complete keyboard ...

Page 95: ... out 20 sec Allows you to select time out value for USB mass storage device Start Unit command Configuration options 10 sec 20 sec 30 sec 40 sec Device power up delay Auto Allows you to select maximum time the device will take before it properly reports itself to the Host Controller Configuration options Auto Manual Mass Storage Devices AMI Virtual CDROM0 2 Floppy HDisk0 1 00 Auto Allows you to se...

Page 96: ...pe 1 Step Allows you to select the PCIe training in 1 or 2 steps Configuration options 1 Step 2 Step North Bridge Memory Configuration Memory Clock Auto This option allows you to select different memory clock values Configuration options Auto 1333MHz 1600MHz 1866MHz 2133MHz 2400MHz Socket 0 Information This item displays the memory information on Socket 0 Socket 1 Information This item displays th...

Page 97: ...rom the Create New Password box key in a password then press Enter 3 Confirm the password when prompted To change an administrator password 1 Select the Administrator Password item and press Enter 2 From the Enter Current Password box key in the current password then press Enter 3 From the Create New Password box key in a new password then press Enter 4 Confirm the password when prompted To clear ...

Page 98: ...sword box key in a new password then press Enter 4 Confirm the password when prompted To clear a user password 1 Select the Clear User Password item and press Enter 2 Select Yes from the Warning message window then press Enter Secure Boot This item allows you to customize the Secure Boot settings Attempt Secure Boot Disabled Secure Boot can be enabled if the system is running in User mode with enr...

Page 99: ...ation options Disabled Enabled Install Factory Default keys This item will install all Factory Default keys Enroll Efi Image This item will allow the image to run in Secure Boot mode Save All Secure Boot Variables This item will ask you if you want to save all secure boot variables Select Yes if you want to save all secure boot variables otherwise select No Platform Key PK Key Exchange Key KEK Aut...

Page 100: ...om 1 to 10 seconds Configuration options 1 sec 10 sec Until Press ESC Chassis Intrusion Message Warning Allows you to select the action to perform when chassis intrusion has occurred Configuration options Warning Halt Boot Option Priorities These items specify the boot device priority sequence from the available devices The number of device items that appears on the screen depends on the number of...

Page 101: ...TA devices 5 8 Tool menu The Tool menu items allow you to configure options for special functions Select an item then press Enter to display the submenu IPMI HWM Allows you to run the IPMI hardware monitor Start EZ Flash Allows you to run ASUS EZ Flash BIOS ROM Utility when you press Enter Refer to the ASUS EZ Flash Utility section for details 5 9 Save Exit menu The Exit menu items allow you to sa...

Page 102: ...saving any changes Save Changes Save changes done so far to any of the setup options Discard Changes Discard changes done so far to any of the setup options Restore Defaults Restore load default values for all the setup options Save as User Defaults Save all the current setup options as user default values Restore as User Defaults Restore load user default values for all the setup options Boot Ove...

Page 103: ... C state generation and DF c states Configuration options Disabled Enabled Auto Streaming Stores Control Auto This option allows you to enable or disable the streaming stores functionality Configuration options Disabled Enabled Auto Prefetcher settings L1 Stream HW Prefetcher Auto This option allows you to enable or disable L1 Stream HW Prefetcher Configuration options Disabled Enabled Auto L2 Str...

Page 104: ...isabled Enabled Auto Cmd2T Auto This option allows you to select between 1T and 2T mode on ADDR CMD Configuration options 1T 2T Auto Gear Down Mode Auto This option allows you to select the Gear Down Mode Configuration options Disabled Enabled Auto 5 10 2 DF Common Options Memory interleaving Auto This option allows you to control fabric level memory interleaving Configuration options None Channel...

Page 105: ...ble RZQ 4 RZQ 2 RZQ 6 RZQ 1 RZQ 5 RZQ 3 RZQ 7 Auto Common RAS Data Poisoning Auto This option allows you to enable or disable Data Poisoning Configuration options Disabled Enabled Auto ECC Configuration DRAM ECC Symbol Size Auto This option allows you to set the DRAM ECC Symbol Size Configuration options Auto x4 x8 DRAM ECC Enable Auto This option allows you to enable or disable DRAM ECC Configura...

Page 106: ...ation options Disabled Enabled Auto NBIO RAS Control Auto This option allows you to enable or disable NBIO RAS Control Configuration options Disabled Enabled Auto cTDP Control Manual This option allows you to set the cTDP Configuration options Manual Auto The following item appears only when cTDP Control is set to Manual cTDP 200 This option allows you to set the cTDP value Efficiency Optimized Mo...

Page 107: ...ts Configuration options Disabled Enabled Auto CRS Delay 6 This option allows you to set the CRS Delay CRS Limit 6 This option allows you to set the CRS Limit Hot Plug flags Ignore sideband Disabled This option allows you to enable or disable sideband Configuration options Disabled Enabled Auto Disable L1 w a Disabled This option allows you to enable or disable L1 w a Configuration options Disable...

Page 108: ...gs Erase Event Log No Choose options for erasing Smbios Event Log Erasing is done prior to any logging activation during reset Configuration options No Yes Next reset Yes Every reset When Log is Full Do Nothing Choose options for reacting to a full Smbios Event Log Configuration options Do Nothing Erase Immediately Smbios Event Log Standard Settings Log System Boot Event Disabled This option allow...

Page 109: ...nutes 10 minutes 15 minutes 20 minutes OS Wtd Timer Policy Reset This item allows you to configure the how the system should respond if the OS Boot Watch Timer expires Configuration options Do Nothing Reset Power Down System Event Log Allows you to change the SEL event log configuration SEL Components Enabled This option allows you to enable or disable SEL Components Configuration options Disabled...

Page 110: ...pter 5 BIOS Setup BMC network configuration The sub items in this configuration allow you to configure the BMC network parameters View System Event Log This item allows you to view the system event log records ...

Page 111: ...6 Driver Installation This chapter provides the instructions for installing the necessary drivers for different system components in the Windows Operating System Chapter 6 Driver Installation ...

Page 112: ...port DVD 1 The contents of the support DVD are subject to change at any time without notice Visit the ASUS website www asus com for the latest updates on software and utilities 2 The support DVD is supported on Windows Server 2012 R2 and Windows Server 2016 The support DVD that is bundled with your motherboard contains drivers management applications and utilities that you can install to maximize ...

Page 113: ...able device drivers if the system detects installed devices Install the necessary drivers to activate the devices 6 2 2 Utilities menu tab The Utilities menu displays the software applications and utilities that the motherboard supports 6 2 1 Drivers menu tab ...

Page 114: ...NetXtreme II Network Adapter user guide You need an internet browser installed in your OS to view the User Guide 6 2 4 Contact information menu The Contact menu displays the ASUS contact information e mail addresses and useful links if you need more information or technical support for your motherboard ...

Page 115: ...trator privileges 2 Insert the motherboard system support DVD into the optical drive The support DVD automatically displays the Drivers menu if Autorun is enabled in your computer If Autorun is NOT enabled in your computer browse the contents of the support DVD to locate the file ASSETUP EXE from the BIN folder Double click the ASSETUP EXE to run the support DVD 3 Click the item AMD Software from ...

Page 116: ...el I350 AM2 Gigabit Adapters Driver on the Windows operating system 1 Restart the computer 2 Log on with Administrator privileges 3 Insert the motherboard system support DVD to the optical drive If Autorun is NOT enabled in your computer browse the contents of the support DVD to locate the file ASSETUP EXE from the BIN folder Double click the ASSETUP EXE to run the support DVD 4 Click Intel I350 A...

Page 117: ...6 7 ASUS RS500A E9 Series 6 Click Install to start the installation 7 When the installation is done press Finish to complete the installation ...

Page 118: ...g on with Administrator privileges 2 Insert the motherboard system support DVD into the optical drive The support DVD automatically displays the Drivers menu if Autorun is enabled in your computer If Autorun is NOT enabled in your computer browse the contents of the support DVD to locate the file ASSETUP EXE from the BIN folder Double click the ASSETUP EXE to run the support DVD 3 Click the ASPEED...

Page 119: ...6 9 ASUS RS500A E9 Series 6 Click Finish to complete the installation 5 Click Install to start the installation process ...

Page 120: ...6 10 Chapter 6 Driver Installation ...

Page 121: ...Appendix Appendix ...

Page 122: ...KNPA U16 block diagram ...

Page 123: ...rror 55 Memory not installed 56 Invalid CPU type or Speed 57 CPU mismatch 58 CPU self test failed or possible CPU cache error 59 CPU micro code is not found or micro code update is failed 5A Internal CPU error 5B Reset PPI is not available 5C 5F Reserved for future AMI error codes E0 S3 Resume is stared S3 Resume PPI is called by the DXE IPL E1 S3 Boot Script execution E2 Video repost E3 OS S3 wak...

Page 124: ...9 CSM initialization 7A 7F Reserved for future AMI DXE codes 90 Boot Device Selection BDS phase is started 91 Driver connecting is started 92 PCI Bus initialization is started 93 PCI Bus Hot Plug Controller Initialization 94 PCI Bus Enumeration 95 PCI Bus Request Resources 96 PCI Bus Assign Resources 97 Console Output devices connect 98 Console input devices connect 99 Super IO Initialization 9A U...

Page 125: ...lable D4 PCI resource allocation error Out of Resources D5 No Space for Legacy Option ROM D6 No Console Output Devices are found D7 No Console Input Devices are found D8 Invalid password D9 Error loading Boot Option LoadImage returned error DA Boot Option is failed StartImage returned error DB Flash update is failed DC Reset protocol is not available ACPI ASL Checkpoints under OS Code Description ...

Page 126: ...nnection of the monitor to the graphics card is required to assure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Compliance Statement of Innovation Science and Economic Development Canada ISED This device complies with Innovation Science and Economic Deve...

Page 127: ...itment to the highest standards for protecting our environment We believe in providing solutions for you to be able to responsibly recycle our products batteries other components as well as the packaging materials Please go to http csr asus com english Takeback htm for detailed recycling information in different regions Australia statement notice From 1 January 2012 updated warranties apply to all...

Page 128: ...4F No 150 Li Te Rd Peitou Taipei 112 Taiwan Telephone 886 2 2894 3447 Fax 886 2 2890 7798 Web site https www asus com tw Technical Support Telephone 886 2 2894 3447 0800 093 456 Online Support https www asus com support Product ContactUs Services questionform lang zh tw ASUSTeK COMPUTER INC China Address No 5077 Jindu Road Minhang District Shanghai China Telephone 86 21 5442 1616 Fax 86 21 5442 00...

Page 129: ...ess Harkort Str 21 23 40880 Ratingen Germany Fax 49 2102 959911 Web site https www asus com de Technical Support Telephone 49 1805 010923 Support Fax 49 2102 959911 Online support https www asus com support Product ContactUs Services questionform lang de de ASUS Czech Service s r o Europe Address Na Rovince 887 720 00 Ostrava Hrabová Czech Republic Telephone 420 596766888 Web site https www asus c...

Page 130: ...rm lang nl nl ASUS Polska Sp z o o Poland Address Ul Postępu 6 02 676 Warszawa Poland Web site https www asus com pl Technical Support Telephone 48 225718033 Online Support https www asus com support Product ContactUs Services questionform lang pl pl ASK Service Russia and CIS Address г Москва ул Орджоникидзе д 10 Россия Telephone 495 640 32 75 Web site https www asus com ru Technical Support Tele...

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