Asus PG27AQ series, User Manual

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3-6 Chapter 3: General Instructions
Regulation.approvals
Energy Star
®
, CB, CE, CU, CCC, UL/cUL, FCC,
RCM, BSMI, VCCI, RoHS, WEEE, J-MOSS, ErP,
PSE, CEL Level 2, Windows 7 WHQL, Windows
8.1 WHQL, Windows 10 WHQL, KCC, E-Standby
*Specifications.are.subject.to.change.without.notice.
3.3 Troubleshooting (FAQ)
Problem Possible.Solution
Power LED is not ON
• Press the button to check if the monitor
is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
The power LED lights amber and there is
no screen image
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark • Adjust the Contrast and Brightness
settings via OSD.
Screen image is not centered or sized
properly
• Adjust the H-Position or V-Position
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.