Asus M51BC User Manual Download

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Chapter 6: Connecting to the Internet

Configuration options on Windows

Configuring a dynamic IP/PPPoE network connection

To configure a dynamic IP/PPPoE network connection:

From the Start screen, click

Desktop

to launch the Desktop mode.

From the Windows

taskbar, right-click the network icon

and click

Open Network

and Sharing Center

From the Open Network and Sharing Center screen, click

Change Adapter settings

Right-click on your LAN and select

Properties

Click

Internet Protocol Version

4(TCP/IPv4)

and click

Properties

Summary of Contents for M51BC

Page 1: ...ASUS Desktop PC M51BC User Manual ...

Page 2: ...TICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICAT...

Page 3: ...naging your files and folders 22 Restoring your system settings 24 Protecting your computer 25 Getting Windows Help and Support 26 Chapter 3 Using Windows 8 Starting for the first time 27 Using the Windows UI 28 Working with Windows apps 31 Other keyboard shortcuts 36 Turning your Desktop PC OFF 37 Putting your Desktop PC to sleep 37 Entering the BIOS Setup 38 Chapter 4 Connecting devices to your ...

Page 4: ...ve 49 Using the keyboard on selected models only 50 Chapter 6 Connecting to the Internet Wired connection 51 Wi Fi connection on selected models only 59 Chapter 7 Using the utilities ASUS AI Suite II 63 ASUS Smart Cooling System optional 70 Recovering your system 73 Chapter 8 Troubleshooting Troubleshooting 79 ASUS contact information 87 ...

Page 5: ...erference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or telev...

Page 6: ...l numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit par provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer un fonc...

Page 7: ... the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant Bluetoot...

Page 8: ...y safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemble the battery Use this product in environments with ambient temperatures between 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnec...

Page 9: ...the ASUS website www asus com ASUS Local Technical Support Visit ASUS website at http support asus com contact for the contact information of local Technical Support Engineer The user manual is located in the following folder in your Desktop PC C Program Files X86 ASUS eManual DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent dam...

Page 10: ...ion Guide Installation Guide x1 Warranty card x1 Antenna x 1 optional Antennas x 2 optional Package contents If any of the above items are damaged or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models ...

Page 11: ...rformance uncompromised reliability and user centric utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports and their locations and the chassis color vary with different models ...

Page 12: ...niversal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer scanner camera PDA and others Microphone port This port connects to a microphone Headphone port This port connects to a headphone or speaker Supported by ASUS Audio Wizard Power button Press this button to turn on your computer Card readers cover Open this cover to display the card reader slots Optical disk dr...

Page 13: ...uter USB 2 0 ports These Universal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer scanner camera PDA and others Optical S PDIF_OUT port This port connects to an external audio output device via an optical S PDIF cable USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports connect to USB 3 0 devices such as a mouse printer scanner camera PDA and others SPDIF OUT...

Page 14: ...y We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices Air vents These vents allow air ventilation Side Speaker Out port gray This port connects to the side speakers in an 8 channel audio configuration Rear Speaker Out port black This port connects to the rear speakers in a 4 6 and 8 channel audio configuration Center Su...

Page 15: ...air vents on the chassis Always provide proper ventilation for your computer Activity Link LED Speed LED Status Description Status Description OFF No link OFF 10Mbps connection ORANGE Linked ORANGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection LAN port SPEED LED ACT LINK LED PS 2 Keyboard Mouse Combo port purple This port is for a PS 2 keyboard or mouse LAN RJ 45 port This port ...

Page 16: ...nect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to a power source The display output ports on the ASUS Graphics Card may vary with different models SPDIF OUT If your computer comes with an ASUS Graphics Card the graphics card is set as the primary display device in the BIOS Hence connect your monitor to...

Page 17: ... a USB mouse to the USB ports on the rear panel of your computer Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source Connect your USB keyboard and USB mouse to the USB 2 0 ports SPDIF OUT SPDIF OUT ...

Page 18: ...itch 2 Turn your monitor ON 3 Press the power button on your computer Power button 4 Wait until the operating system loads automatically Turning your computer OFF To turn your computer OFF on Windows 7 1 Close all running applications 2 Click on the Windows desktop 3 Click to shut down the operating system For details on shutting down your Desktop PC on Windows 8 refer to the section Turning your ...

Page 19: ... in uniques names for the user name and computer name then click Next 5 Key in the necessary information to set up your password then click Next You may also click Next to skip this step without entering any information If you want to set up a password for your account later refer to the section Setting up a user account and password in this chapter 6 Carefully read the license terms Tick I accept...

Page 20: ... menu contains information about some basic tasks such as personalizing Windows adding new users and transferring files to help you to familiarize yourself with using Windows 7 To use the Getting Started item 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select Getting Started The list of available tasks appears 3 Select the task that you want to do Using the taskbar T...

Page 21: ... select Unpin from this list Pinning programs on the Start menu or taskbar To pin programs on the Start menu or taskbar 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Right click the item that you want to pin on the Start menu or taskbar 3 Select Pin to Taskbar or Pin to Start menu You may also right click on the icon of a running program on the taskbar then select Pin ...

Page 22: ... to open it For more details refer to the section Using Windows Action Center in this chapter Customizing icons and notifications You may choose to display or hide the icons and notifications on the taskbar or on the notification area To customize icons and notifications 1 From the notification area click on the arrow icon 2 Click Customize 3 From the dropdown list select the behaviors for the ico...

Page 23: ...r to select how you want to view the file folder You may also right click anywhere on the View pane click View and select the view type that you want Arranging your files To arrange your files 1 Launch Windows Explorer 2 From the Arrange by field click to display the dropdown list 3 Select your preferred arrangement type Sorting your files To sort your files 1 Launch Windows Explorer 2 Right click...

Page 24: ...me choose as your backup mode If you select Let Windows choose Windows will not back up your programs FAT formatted files Recycle Bin files or temporary files that are 1GB or more 5 Follow the onscreen instructions to finish the process Restoring your system settings The Windows System Restore feature creates a restore point where the computer s system settings are stored at certain time and date ...

Page 25: ...ask that you want to do Using Windows Update Windows Update allows you to check and install the latest updates to enhance the security and performance of your computer Launching Windows Update To launch Windows Update 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select All Programs Windows Update 3 From the Windows Update screen click the task that you want to do Sett...

Page 26: ...ter from virus It is purchased separately You have a 30 day trial period after activating it To activate Trend Micro Internet Security 1 Run the Trend Micro Internet Security application 2 Carefully read the license terms Click Agree Activate 3 Input your e mail address and select your location Click Next 4 Click Finish to complete the activation Getting Windows Help and Support Windows Help and S...

Page 27: ...omputer on Wait for a few minutes until the setup screen appears 2 Carefully read the license terms Tick I accept the license terms for using Windows and click Accept 3 Follow the next onscreen instructions to configure the following basic items Personalize Settings 4 Once you are done configuring the basic items the Windows 8 video tutorial appears Watch this tutorial to learn more about Windows ...

Page 28: ...our user account It helps organize all the programs and applications you need in just one place You can press the Windows key to launch the Start screen from any apps Windows apps These are apps pinned on the Start screen and displayed on tiled format for easy access A screen resolution of 1024 x 768 pixels or higher is required to run Windows apps Some apps require signing in to your Microsoft ac...

Page 29: ...otspots allow you to launch programs and access the settings of your Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots functions ...

Page 30: ...Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer then click on the recent app s thumbnail to go back to that app top Hover your mouse pointer until it changes to a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Sna...

Page 31: ... or unpin apps from the Start screen using the following steps To move an app drag and drop the app to a new location Resizing apps Right click the app to activate its settings bar then click Smaller Unpinning apps To unpin an app from the Start screen right click on the app to activate its settings bar then click Unpin from Start Closing apps Move your mouse pointer on the top side of the launche...

Page 32: ...n an app to the Start screen or to the Desktop mode taskbar Launching the All Apps screen Right click on the Start screen or press Z and click the All Apps icon Pinning an app on the Start screen 1 Launch the All Apps screen 2 From the All Apps screen right click an app to display its settings bar 3 From the settings bar click Pin to Start ...

Page 33: ...nd provide quick access for customizing the settings of your Desktop PC Launching the Charms bar When called out the Charms bar initially appears as a set of white icons The image above shows how the Charms bar looks like once activated Use your Desktop PC s mouse or keyboard to launch the Charms bar Move your mouse pointer on the upper or lower right corner of the screen Press C Charms bar ...

Page 34: ...tions via social networking sites or email Start This tool reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This tool allows you to access and share files with the devices attached to your Desktop PC such as an external display or printer Settings This tool allows you to access the PC settings of your Desktop P...

Page 35: ...tivate Snap onscreen Using your mouse a Click on an app to launch it b Hover the mouse pointer on the top side of your screen c Once the pointer changes to a hand icon drag and drop the app to the right or left side of the display panel Using your keyboard Launch an app then press to activate the Snap bar The first app would automatically be placed in the smaller display area 2 Launch another app ...

Page 36: ...running app D Launches the desktop E Launches the Computer window on the desktop F Opens the File search pane H Opens the Share pane I Opens the Settings pane K Opens the Devices pane L Activates the Lock screen M Minimizes the Internet Explorer window P Opens the Second screen pane Q Opens the Apps search pane R Opens the Run window U Opens Ease of Access Center W Opens the Settings search pane X...

Page 37: ... PC OFF To turn your Desktop PC OFF Do any of the following to shut down your Desktop PC From the Charms bar click Settings Power Shut down to do a normal shutdown From the login screen click Power Shutdown If your Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Desktop PC turns off Putting your Desktop PC to sleep To put your Desktop PC on Sleep m...

Page 38: ...BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS Windows 8 boot time is quite fast so we developed the following ways for you to quickly access the BIOS Press the power button for at least four seconds to shut down your Desktop PC then press the power button again...

Page 39: ...nnect USB devices such as storage devices To connect a USB storage device Insert the USB storage device to your computer To remove a USB storage device on Windows 7 1 Click from the Windows notification area on your computer then click Eject USB2 0 FlashDisk or Eject USB3 0 FlashDisk if you are using the USB3 0 flash drive or USB3 0 compatible devices 2 When the Safe to Remove Hardware message pop...

Page 40: ...channel 6 channel and 8 channel stereo speakers Connecting Headphone and Mic DO NOT remove a USB storage device when data transfer is in progress Doing so may cause data loss or damage the USB storage device To remove a USB storage device on Windows 8 1 From the Start screen click Desktop to launch the Desktop Mode 2 Click from the taskbar then click Eject Name of USB Drive 3 When the Safe to Remo...

Page 41: ...ENGLISH ASUS M51BC 41 ENGLISH Connecting 2 1 channel Speakers Connecting 4 1 channel Speakers ...

Page 42: ...42 Chapter 4 Connecting devices to your computer ENGLISH ENGLISH Connecting 6 channel Speakers ...

Page 43: ...ENGLISH ASUS M51BC 43 ENGLISH Connecting 8 channel Speakers ...

Page 44: ...ay or as an extension to enlarge your Windows desktop To set up multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer When a graphics card is installed in your computer connect the monitors on the output ports o...

Page 45: ...rol Panel click Adjust screen resolution under Appearance and Personalization From the Desktop mode screen a Launch the Desktop mode from the Start screen b Right click anywhere on your Desktop mode screen When the pop up menu appears click Personalize Display Change display settings 5 Select the display mode from the Multiple displays drop down list On Windows 7 Duplicate these displays Select th...

Page 46: ... Windows 8 Duplicate these displays Select this option to use the additional monitor as a duplicate of your main display Extend these displays Select this option to use the additional monitor as an extension display This increases your desktop space Show desktop only on 1 2 Select this option to show desktop only on monitor 1 or monitor 2 ...

Page 47: ...onnect a High Definition TV HDTV to the HDMI port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters ...

Page 48: ...48 Chapter 4 Connecting devices to your computer ENGLISH ...

Page 49: ...ips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in front of you and turn the top of the monitor screen even with yo...

Page 50: ...our files On Windows 7 if AutoPlay is NOT enabled in your computer click Windows 7 Start button on the taskbar click Computer and then double click the memory card icon to access the data on it On Windows 8 if AutoPlay is NOT enabled in your computer hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click Fil...

Page 51: ... bay cover Right click the CD DVD drive icon on the Computer screen and click Eject To open the Computer screen on Windows 8 hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer to open the Computer screen 2 Remove the disc from the disc tray If AutoPlay is NOT enabled in your computer to acc...

Page 52: ...d models only The keyboard varies with models The illustrations on this section are for reference only Hot keys Description Turns the volume s mute mode on off Decreases the system volume Increases the system volume ASUS KB34211 modern wired keyboard ASUS PK1100 keyboard ...

Page 53: ...tation that came with your DSL cable modem 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem SPDIF OUT Modem RJ 45 cable 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings For more details refer to the section Configuring the network connection Contact your Internet...

Page 54: ...N RJ 45 port on the rear panel of your computer and the other end to your LAN LAN SPDIF OUT RJ 45 cable 2 Turn on your computer 3 Configure the necessary Internet connection settings For more details refer to the section Configuring the network connection Contact your Internet Service Provider ISP for details or assistance in setting up your Internet connection ...

Page 55: ...ght click on your LAN and select Properties 4 Select Internet Protocol Version 4 TCP IPv4 then click Properties 5 Select Obtain an IP address automatically if you want the IP settings to be assigned automatically Otherwise select Use the following IP address and key in IP address and Subnet mask 6 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned aut...

Page 56: ...ENGLISH Continue to the next steps if you are using PPPoE connection 9 Select Connect to the Internet and click Next 8 Return to the Network and Sharing Center and then click Set up a new connection or network 10 Select Broadband PPPoE and click Next ...

Page 57: ...eated 14 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative addre...

Page 58: ...network connection 1 From the Start screen click Desktop to launch the Desktop mode 2 From the Windows taskbar right click the network icon and click Open Network and Sharing Center 3 From the Open Network and Sharing Center screen click Change Adapter settings 4 Right click on your LAN and select Properties 5 Click Internet Protocol Version 4 TCP IPv4 and click Properties ...

Page 59: ...n an IP address automatically and click OK Continue to the next steps if you are using PPPoE connection 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network ...

Page 60: ... click the connection you just created 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Ser...

Page 61: ...nge and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Place the antennas on the top of your computer for the best wireless performance The external antennas are optional items To establish a Wi Fi connection you need to connect to a wireless access point AP SPDIF OUT Wireless AP Modem ...

Page 62: ... to key in the network security key for a secured wireless network then click OK 4 Wait while your computer is connecting to the wireless network 5 The wireless connection is established successfully The connection status is displayed and the network icon displays the connected status Windows 8 To connect to a Wi Fi network 1 Do any of the following to launch the Charms bar from the Start screen o...

Page 63: ...ENGLISH ASUS M51BC 63 ENGLISH 2 From the Charms bar select Settings and click the network icon 3 Select the network that you want to connect to from the list 4 Click Connect ...

Page 64: ...64 Chapter 6 Connecting to the Internet ENGLISH ...

Page 65: ...n menu bar Click each button to select and launch a utility to monitor the system to update the motherboard BIOS to display the system information and to customize the settings of AI Suite II The applications in the Tool menu vary with models The screenshots of AI Suite II in this user manual are for reference only The actual screenshots vary with models Click to select a utility Click to monitor ...

Page 66: ...ing the settings such as CPU frequency vCore Voltage and Fan Control To launch EPU Click Tool EPU on the AI Suite II main menu bar Select From EPU Installation to show the CO2 that has been reduced since you installed EPU Select From the Last Reset to show the total CO2 that has been reduced since you click the Clear button Shifts between the display of Total and Current CO2 reduced Displays the s...

Page 67: ...ured that your computer is always at a healthy operating condition To launch Probe II Click Tool Probe II on the AI Suite II main menu bar To configure Probe II Click the Voltage Temperature Fan Speed tabs to activate the sensors or to adjust the sensor threshold values The Preference tab allows you to customize the time interval of sensor alerts or change the temperature unit Loads the default th...

Page 68: ...l Sensor Recorder on the AI Suite II main menu bar To configure Sensor Recorder Click the Voltage Temperature Fan Speed tabs and select the sensors that you want to monitor The History Record tab allows you to record the changes in the sensors that you enable Select the sensors that you want to monitor Click to zoom in out the Y axis Click to zoom in out the X axis Click to return to the default m...

Page 69: ...he ASUS Update utility allows you to update the BIOS directly from the Internet download the latest BIOS file from the Internet update the BIOS from an updated BIOS file save the current BIOS file or view the BIOS version information Updating the BIOS through the Internet To update the BIOS through the Internet 1 From the ASUS Update screen select Update BIOS from Internet then click Next 2 Select...

Page 70: ... your motherboard Ensure that the BIOS item Full Screen Logo is set to Enabled to display the boot logo Changing the BIOS boot logo 1 From the AI Suite II main menu bar click Update MyLogo 2 Select any of these three options then click Next Change the BIOS boot logo of my motherboard Change the boot logo of a downloaded BIOS file and update this BIOS to my motherboard Change the boot logo of a dow...

Page 71: ...he memory module installed on the corresponding slot Click the Disk tab and then select each disk to see the details on it The Support screen The Support screen displays the information about the ASUS website technical support website download support website or contact information The Settings screen The Settings screen allows you to customize the main menu bar settings and the interface s skin A...

Page 72: ...S Smart Cooling System maintains the internal system components through its air circulation after each system boot up Follow these steps to configure this feature 1 Enter the BIOS Setup program For details refer to the section Entering the BIOS Setup in Chapter 2 2 Click Exit Advanced Mode on the right upper corner of the screen and then select Advanced Mode From the menu bar of the Advanced Mode ...

Page 73: ... configuration options 4 Select your preferred option from Clean Level s four configuration options Disable Disables the fan system and the fan operates under the Q Fan settings Silent 40 of the fan s performance poor performance but low noise Optimal 70 of the fan s performance standard setting Performance Fan s full performance best performance but noisy 5 Press F10 and click Yes to save your se...

Page 74: ...annot be restored if deleted Take your Desktop PC to an authorized ASUS service center if you have problems with the recovery process Using the system recovery partition 1 Press F9 during bootup 2 Highlight Windows Setup EMS Enabled and press Enter 3 From the Recover system to a partition screen click Next 4 Follow the onscreen instructions to complete the recovery process Visit the ASUS website a...

Page 75: ...ngs Back up all your data before using this option To reset your PC 1 Press F9 during bootup 2 From the screen click Troubleshoot 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset The F9 recovery function is not applicable for downgrade versions of Windows 8 Refer to the Removing everything and reinstalling Window...

Page 76: ...drive On the End User License Agreement EULA screen click Accept 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset Recovering from a system image file You can create a USB recovery drive and use this to recover your PC s settings Creating a USB recovery drive The USB storage device must have at least 16GB availabl...

Page 77: ...is completed click Finish 3 Click Recovery Create a recovery drive 4 Click Copy the recovery partition from the PC to the recovery drive and then click Next To create a USB recovery drive 1 Launch the Control Panel from the All Apps screen For details refer to Launching the All Apps screen under Working with Windows apps 2 From the Control Panel s System and Security click Find and fix problems ...

Page 78: ...C Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 Launch the Charms bar 2 Click Settings Change PC Settings General 3 Scroll down to view the Remove everything and reinstall Windows option Under this option click Get Started 4 Follow the onscreen instructions to complete the reinstallation and reset pro...

Page 79: ...o the following based on the operating system On Windows 7 a Click Applications tab b Select the program that is not responding then click End Task On Windows 8 Under Task Manager in the Processes tab select the program that is not responding then click End Task If the keyboard is not responding press and hold the Power button on the top of your chassis until the computer shuts down Then press the...

Page 80: ...ideo connector cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When a...

Page 81: ...Adjust the screen resolution to fit your HDTV To change the screen resolution On Windows 7 1 Do any of the following to open the Screen Resolution setting screen Click Control Panel Appearance and Personalization Display Change display settings Right click anywhere on your Windows desktop When the pop up menu appears click Personalize Display Change display settings 2 Adjust the resolution Refer t...

Page 82: ... and drag the slider to adjust the volume Connect your speakers to another computer to test if the speakers arer working properly The DVD drive cannot read a disc Check if the disc is placed with the label side facing up Check if the disc is centered in the tray especially for the discs with non standard size or shape Check if the disc is scratched or damaged The DVD drive eject button is not resp...

Page 83: ...ttings Ensure that the power cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing anoth...

Page 84: ...connecting to another monitor LAN Problem Possible Cause Action Cannot access the Internet The LAN cable is not connected Connect the LAN cable to your computer LAN cable problems Ensure the LAN LED is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected t...

Page 85: ...stem speed is too slow Too many programs are running Close some of the programs Computer virus attack Use an anti virus software to scan for viruses and repair your computer Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replace w...

Page 86: ...d the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spa...

Page 87: ... 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Telephone Component 49 1805 010923 Telephone System Notebook Eee LCD 49 1805 010920 Support Fax 49 2102 9599 11 Online support support asus com EUR 0 14 m...

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