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Asus GX500J, E-Manual

The Asus GX500J user manual is your essential guide to understanding and maximizing the features of this remarkable product. Get your free download of the comprehensive E-Manual, available exclusively at manualshive.com. Unlock the full potential of your GX500J with this must-have manual.

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Notebook PC E-Manual

81

Troubleshoot

By pressing 

 during POST, you can access Windows® 8.1 

troubleshoot options which includes the following:

• 

Refresh your PC

• 

Reset your PC

• 

Advanced options

Refresh your PC

Use 

Refresh your PC

 if you want to refresh your system without losing 

your current files and applications. 

To access this during POST:

1. 

Restart your Notebook PC then press 

 during 

POST. 

2. 

Wait for Windows® to load the Choose an option 

screen then tap/click 

Troubleshoot.

3. Tap/click 

Refresh your PC.

4. 

In the Refresh your PC screen, read the bullet points 

to learn more about using this option then tap/click 

Next.

5. 

Tap/click the account you would like to refresh.

6. 

Type your account password then tap/click 

Continue.

7. Tap/click 

Refresh.

IMPORTANT! 

Ensure that your Notebook PC is plugged in 

to a power source before refreshing your system.

Summary of Contents for GX500J

Page 1: ...Notebook PC E Manual First Edition May 2014 E9054 ...

Page 2: ... AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2014 ASUSTeK COMPUTER INC All Rights Reserved LIMITATION OF LIABILITY Circumstances may arise where because of a default on ASUS part or other liability you are entitled to recove...

Page 3: ...your Notebook PC 14 Top View 14 Right Side 17 Left Side 18 Front Side 20 Chapter 2 Using your Notebook PC Getting started 22 Charge your Notebook PC 22 Lift to open the display panel 24 Press the power button 24 Connecting external devices 25 Connecting to an external display 25 Gestures for the touch screen panel and touchpad 26 Using touch screen panel gestures 26 Using touchpad gestures 30 Usin...

Page 4: ...essing the Apps screen 51 Charms bar 53 Snap feature 56 Other keyboard shortcuts 58 Connecting to wireless networks 60 Wi Fi 60 Bluetooth 61 Airplane mode 62 Connecting to wired networks 63 Configuring a dynamic IP PPPoE network connection 63 Configuring a static IP network connection 64 Turning your Notebook PC off 65 Putting your Notebook PC to sleep 65 Windows 8 1 lock screen 66 To proceed from...

Page 5: ... PC 86 Hardware FAQs 87 Software FAQs 90 Appendices DVD ROM Drive Information on selected models 94 Blu ray ROM Drive Information on selected models 96 Internal Modem Compliancy 96 Overview 97 Network Compatibility Declaration 97 Non Voice Equipment 97 Federal Communications Commission Interference Statement 99 RF Exposure Information SAR 100 Declaration of Conformity R TTE directive 1999 5 EC 101...

Page 6: ... 108 Power Safety Requirement 109 TV Notices 109 REACH 109 Macrovision Corporation Product Notice 109 Prevention of Hearing Loss 109 Nordic Lithium Cautions for lithium ion batteries 110 Optical Drive Safety Information 111 CTR 21 Approval for Notebook PC with built in Modem 112 ENERGY STAR complied product 114 European Union Eco label 114 Global Environmental Regulation Compliance and Declaration...

Page 7: ... to use the different parts of your Notebook PC Chapter 3 Working with Windows 8 1 This chapter provides an overview of using Windows 8 1 in your Notebook PC Chapter 4 Power On Self Test POST This chapter shows you how to use POST to change the settings of your Notebook PC Tips and FAQs This section presents some recommended tips hardware FAQs and software FAQs you can refer to for maintaining and...

Page 8: ...te tasks WARNING This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC s data and components Icons The icons below indicate the devices you can use for completing a series of tasks or procedures on your Notebook PC Typography Bold This indicates a menu or an item that must be selected Italic This indicates s...

Page 9: ...om heat exposure Do not use damaged power cords accessories and other peripherals with your Notebook PC While powered on ensure that you do not carry or cover your Notebook PC with any materials that can reduce air circulation Do not place your Notebook PC on uneven or unstable work surfaces You can send your Notebook PC through x ray machines used on items placed on conveyor belts but do not expo...

Page 10: ...s of warm water Remove any extra moisture from your Notebook PC using a dry cloth Do not use strong solvents such as thinners benzene or other chemicals on or near your Notebook PC Do not place objects on top of your Notebook PC Do not expose your Notebook PC to strong magnetic or electrical fields Do not use or expose your Notebook PC near liquids rain or moisture Do not expose your Notebook PC t...

Page 11: ...the crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for disposal of electronic products Do not throw the battery in municipal waste The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste ...

Page 12: ...12 Notebook PC E Manual ...

Page 13: ...Notebook PC E Manual 13 Chapter 1 Hardware Setup ...

Page 14: ...4 Notebook PC E Manual Getting to know your Notebook PC Top View NOTE The keyboard s layout may vary per region or country The Notebook view may also vary in appearance depending on the Notebook PC model ...

Page 15: ...ides excellent viewing features for photos videos and other multimedia files It also allows you to operate Windows 8 1 using touch gestures NOTE For more details refer to the Gestures for the touch screen panel and touchpad section in this manual Airplane mode indicator This indicator lights up when the Airplane mode in your Notebook PC is enabled Audio speakers The built in audio speakers allow y...

Page 16: ...or hibernate mode and wake it up from sleep or hibernate mode In the event that your Notebook PC becomes unresponsive press and hold the power button for about four 4 seconds until your Notebook PC shuts down Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode Keyboard The keyboard provides full sized QWERTY keys w...

Page 17: ... to amplified speakers or headphones You can also use this port to connect your Notebook PC to an external microphone Memory card reader This built in memory card reader supports SD card formats USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports provide a transfer rate of up to 5 Gbit s and are backward compatible to USB 2 0 ...

Page 18: ...NING The adapter may become warm to hot while in use Do not cover the adapter and keep it away from your body while it is connected to a power source IMPORTANT Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC Mini DisplayPort Use a VGA adapter to connect your Notebook PC to a DisplayPort VGA DVI or HDMI external display ...

Page 19: ... ray and other protected content playback USB 3 0 port with USB Charger This USB 3 0 Universal Serial Bus 3 0 port provides a transfer rate of up to 5 Gbit s and is backward compatible to USB 2 0 The icon indicates this port s USB Charger feature which allows you to quick charge mobile devices even while your Notebook PC has been turned off ...

Page 20: ...ook PC is in sleep mode Two color battery charge indicator The two color LED provides a visual indication of the battery s charge status Refer to the following table for details Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95 and 100 Solid Orange The Notebook PC is plugged to a power source charging its battery and the battery power is less...

Page 21: ...Notebook PC E Manual 21 Chapter 2 Using your Notebook PC ...

Page 22: ...the DC power connector into your Notebook PC s power DC input port Charge the Notebook PC for 3 hours before using it in battery mode for the first time NOTE The power adapter may vary in appearance depending on models and your region IMPORTANT Power adapter information Input voltage 100 240Vac Input frequency 50 60Hz Rating output current 6 67A 130W Rating output voltage 19 5V ...

Page 23: ... your Notebook PC from its main power supply unplug your Notebook PC from the power socket WARNING Read the following precautions for your Notebook PC s battery Only ASUS authorized technicians should remove the battery inside the device The battery used in this device may present a risk of fire or chemical burn if removed or disassembled Follow the warning labels for your personal safety Risk of ...

Page 24: ...24 Notebook PC E Manual Lift to open the display panel Press the power button ...

Page 25: ...n external display Connect a compatible VGA adapter to your Notebook PC so you can connect and project your screen to an external display with a VGA cable Refer to the following illustration when connecting your Notebook PC to an external display VGA adapter VGA cable ...

Page 26: ...eenshots are for reference only The touch screen panel s appearance may vary depending on model The gestures allow you to launch programs and access the settings of your Notebook PC The functions can be activated by using the hand gestures to your Notebook PC s touch screen panel Left edge swipe Right edge swipe Swipe from the left edge of the screen to shuffle your running apps Swipe from the rig...

Page 27: ...ew the Customize bar In a running app swipe from the top edge of the screen to view its menu Slide your finger to scroll up and down and slide your finger to pan the screen left or right Zoom out Zoom in Bring together your two fingers on the touch screen panel Spread apart your two fingers on the touch screen panel ...

Page 28: ...Tap an app to launch it On Desktop mode double tap an item to launch it To move an app tap and hold the app tile and drag it to a new location To close an app tap and hold the top side of the running app and drag it down to the bottom of the screen to close it ...

Page 29: ...Notebook PC E Manual 29 Swipe up Swipe down Swipe up from the Start screen to launch the Apps screen Swipe down from the Apps screen to return to the Start screen ...

Page 30: ...g touchpad gestures Moving the pointer You can tap or click anywhere on the touchpad to activate its pointer then slide your finger on the touchpad to move the pointer onscreen Slide horizontally Slide vertically Slide diagonally ...

Page 31: ... Start screen tap click an app to launch it In Desktop mode double tap click an application to launch it Drag and drop Double tap click an item then slide the same finger without lifting it off the touchpad To drop the item to its new location lift your finger from the touchpad ...

Page 32: ...n to launch it In the Start screen click an app to select it and launch the settings bar You can also press this button to launch the All Apps bar In Desktop mode use this button to open the right click menu NOTE The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad ...

Page 33: ...rt screen swipe from the top edge to launch the All Apps bar In a running app swipe from the top edge to view its menu Left edge swipe Right edge swipe Swipe from the left edge to shuffle your running apps Swipe the right edge to launch the Charms bar ...

Page 34: ... simulate the right click function To rotate an image place two fingers on the touchpad then turn one finger clockwise or counterclockwise while the other stays still Two finger scroll up down Two finger scroll left right Slide two fingers to scroll up or down Slide two fingers to scroll left or right ...

Page 35: ...g together your two fingers on the touchpad Spread apart your two fingers on the touchpad Drag and drop Select an item then press and hold the left button Using your other finger slide down the touchpad to drag and drop the item to a new location ...

Page 36: ...36 Notebook PC E Manual Three finger gestures Swipe up Swipe down Swipe three fingers upward to show all running applications Swipe three fingers downward to show the Desktop mode ...

Page 37: ...ode Turns Airplane mode on or off NOTE When enabled the Airplane mode disables all wireless connectivity Decreases brightness for the backlit keyboard Increases brightness for the backlit keyboard Decreases display brightness Increases display brightness Turns the display panel off Toggles the display mode NOTE Ensure that the second display is connected to your Notebook PC ...

Page 38: ... Turns the speaker volume up Windows 8 1 keys There are two special Windows keys on your Notebook PC s keyboard used as below Press this key to go back to the Start screen If you are already in the Start screen press this key to go back to the last app you opened Press this key to simulate the right click functions ...

Page 39: ...Notebook PC E Manual 39 Chapter 3 Working with Windows 8 1 ...

Page 40: ...e setup screen appears 2 From the setup screen pick your region and a language to use on your Notebook PC 3 Carefully read the License Terms Select I accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 After configuring the basic items Windows 8 1 proceeds to install your apps and preferred settings Ensure that your Notebo...

Page 41: ...eatures that you can use while working on your Notebook PC Start screen The Start screen appears after successfully signing in to your user account It helps organize all the applications you need in just one place Windows Apps These are apps pinned on the Start screen and displayed on tiled format for easy access NOTE Some apps require signing in to your Microsoft account before they are fully lau...

Page 42: ...l Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Notebook PC The functions in these hotspots can be activated using the touchpad Hotspots on a running app Hotspots on the Start screen ...

Page 43: ...unched more than one app slide down to show all running apps lower left corner From a running app screen Hover your mouse pointer on the lower left corner then tap click to go back to the Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer on the lower left corner then tap click to go back to that app ...

Page 44: ...rag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Snap feature For more details refer to the Snap feature under Working with Windows apps upper or lower right corner Hover your mouse pointer on the upper or lower right corner to launch the Charms bar ...

Page 45: ...may be accessed from the Start screen while on Desktop mode and on any app that is currently open onscreen Start button on the Start screen NOTE The actual color of your Start button varies depending on the display settings you chose for your Start screen Hover your mouse pointer over the left corner of your Start screen or any opened app to call out the Start button ...

Page 46: ...enu The context menu appears as a box filled with quick access to some of the programs inside Windows 8 1 when you right click on the Start button The context menu also includes the following shut down options for your Notebook PC sign out sleep shut down restart ...

Page 47: ...omize the arrangement of your apps onscreen To customize the settings of your Start screen or 1 Launch the Desktop 2 Right click anywhere on the taskbar except on the Start button to launch the pop up window 3 Click Properties then select the Navigation tab to tick the Navigation and Start screen options you want to use 4 Tap click Apply to save the new settings then exit ...

Page 48: ...ze unpin or close apps from the Start screen using the following steps Tap an app to launch it Position your mouse pointer over the app then left click or tap once to launch it Press twice then use the arrow keys to browse through the apps Press to launch an app Moving apps Tap and hold the app tile then drag it to a new location Double tap on the app then drag and drop the app to a new location ...

Page 49: ...elect an app tile size Tap and hold the app to activate the Customize bar then tap to unpin an app Unpinning apps Resizing apps Right click on the app to activate the Customize bar then tap click and select an app tile size Right click on the app to activate the Customize bar then tap click ...

Page 50: ...ag it down to the bottom of the screen to close it 1 Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon 2 Drag then drop the app to the bottom of the screen to close it From the running app s screen press Closing apps ...

Page 51: ...s through the Apps screen NOTE Actual apps shown onscreen may vary per model The following screenshot is for reference only Launching the Apps screen Launch the Apps screen using your Notebook PC s touch screen panel touchpad or keyboard Swipe up on the Start screen On the Start screen click the button From the Start screen Press then press ...

Page 52: ...nd hold an app you want to add on the start to activate the Customize bar Once the Customize bar is launched you may also tap other more apps to add on the Start screen 3 Tap to pin the selected apps on the Start screen 1 Launch the All Apps screen 2 Right click on the apps that you want to add on the Start screen 3 Tap click on the icon to pin the selected apps on the Start screen ...

Page 53: ...r The Charms bar is a toolbar that can be triggered on the right side of your screen It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Notebook PC Charms bar ...

Page 54: ...of white icons The image above shows how the Charms bar looks like once activated Use your Notebook PC s touch screen panel touchpad or keyboard to launch the Charms bar Swipe from the right edge of the screen to launch the charms bar Move your mouse pointer on the upper or lower right corner of the screen Press ...

Page 55: ... or email Start This charm reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This charm allows you to access and share files with the devices attached to your Notebook PC such as an external display or printer Settings This charm allows you to access the PC settings of your Notebook PC Inside the Charms bar ...

Page 56: ...ature The Snap feature displays two apps side by side allowing you to work or switch between apps IMPORTANT Ensure that your Notebook PC s screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature Snap bar ...

Page 57: ...n drag then drop the app to the left or right side of the display panel 4 Launch another app 1 Launch the app you wish to snap 2 Press and the left or right arrow key to snap the app to the left or right pane 3 Launch another app This app is automatically placed in the empty pane 1 Launch the app you wish to snap 2 Tap and hold the app s topmost part then drag it to the left or right side of the s...

Page 58: ...ations and navigate Windows 8 1 Switches between the Start screen and the last running app Launches the desktop Launches the This PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm Opens the Devices charm Activates the Lock screen Minimizes all currently active windows ...

Page 59: ...option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings ...

Page 60: ...nabling Wi Fi Activate Wi Fi in your Notebook PC using the following steps on your touch screen panel or touchpad 1 Launch the Charms bar 2 Tap click and tap click 3 Select an access point from the list of available Wi Fi connections 4 Tap click Connect to start the network connection NOTE You may be prompted to enter a security key to activate the Wi Fi connection 5 If you want to enable sharing ...

Page 61: ...tooth enabled devices to enable data transfers To do this use your touchpad as follows 1 Launch the Charms bar 2 Tap click then tap click Change PC Settings 3 Under PC Settings select Devices then tap click Add a Device to search for Bluetooth enabled devices 4 Select a device from the list Compare the passcode on your Notebook PC with the passcode sent to your chosen device If they are the same t...

Page 62: ...tion allowing you to use your Notebook PC safely while in flight Turning Airplane mode on Turning Airplane mode off or 1 Launch the Charms bar 2 Tap click and tap click 3 Move the slider to the left to turn the Airplane mode off Press NOTE Contact your airline provider to learn about related inflight services that can be used and restrictions that must be followed when using your Notebook PC in fl...

Page 63: ...s refer to the following procedures IMPORTANT Ensure that a network cable is connected between your Notebook PC s LAN port and a local area network before performing the following actions Configuring a dynamic IP PPPoE network connection 1 Launch Desktop 2 From the Windows taskbar right click the network icon then tap click Open Network and Sharing Center 3 In the Network and Sharing Center window...

Page 64: ...st created 13 Type your user name and password then tap click Connect to start connecting to the Internet Configuring a static IP network connection 1 Repeat steps 1 to 5 under Configuring a dynamic IP PPPoE network connection 2 Tap click Use the following IP address 3 Type the IP address Subnet mask and Default gateway from your service provider 4 If needed you can also type the preferred DNS ser...

Page 65: ...s alt f4 to launch the Shut Down window Select Sleep from the drop down list then select OK or Tap click from the Charms bar then tap click Shut down to do a normal shutdown From the log in screen tap click Shut down You can also shut down your Notebook PC using Desktop mode To do this launch the desktop then press alt f4 to launch the Shut Down window Select Shut Down from the drop down list then...

Page 66: ...ock screen can be customized to regulate access to your operating system You can change its background display and access some of your apps while your Notebook PC is still locked To proceed from the lock screen or 1 Tap click on the touchpad or press any key on your Notebook PC s keyboard 2 optional If your account is password protected you need to key in the password to continue to the Start scre...

Page 67: ... Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Under the Lock screen preview click Browse to select the photo you would like to use as a background on your lock screen Playing a slideshow 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Under the Lock screen preview move the Play a slide show on the lock screen slide bar to On 4 Scroll down to c...

Page 68: ...e apps whose updates you would like to see from your lock screen Activating your Notebook PC camera from the lock screen From the lock screen you can swipe down to activate and use your Notebook PC s camera Refer to the following steps on how to enable this feature 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Scroll down until you see the Camera option 4 Move the slid...

Page 69: ...Notebook PC E Manual 69 Chapter 4 Power On Self Test POST ...

Page 70: ... The Basic Input and Output System BIOS stores system hardware settings that are needed for system startup in the Notebook PC The default BIOS settings apply to most conditions of your Notebook PC Do not change the default BIOS settings except in the following circumstances An error message appears onscreen during system bootup and requests you to run the BIOS Setup You have installed a new system...

Page 71: ...screen select Boot Option 1 Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit Boot Configuration Fast Boot Enabled Launch CSM Disabled Driver Option Priorities Boot Option Priorities Boot Option 1 Windows Boot Manager Add New Boot Option Delete Boot Option Sets the system boot order Aptio Setup Utility Copyright C 2012 American Megatrend...

Page 72: ...stem boot order Aptio Setup Utility Copyright C 2012 American Megatrends Inc Main Advanced Boot Security Save Exit Version 2 15 1226 Copyright C 2012 American Megatrends Inc Boot Configuration Fast Boot Enabled Launch CSM Disabled Driver Option Priorities Boot Option Priorities Boot Option 1 Windows Boot Manager Add New Boot Option Delete Boot Option Boot Option 1 Windows Boot Manager Disabled ...

Page 73: ...s password is set then this is a power on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights Administrator Password Status NOT INSTALLED User Password Status NOT INSTALLED Administrator Password User Password HDD Password Status NOT INSTALLED Set Master Password Set User Password I O Interface Security System Mode state User Secure Boot state Enabl...

Page 74: ... 2 Type in a password then press 3 Re type to confirm the password then press To clear the password 1 On the Security screen select Administrator Password or User Password 2 Type in the current password then press 3 Leave the Create New Password field blank then press 4 Select Yes in the confirmation box then press ...

Page 75: ...SB Interface Security If Locked LAN controller will be disabled Aptio Setup Utility Copyright C 2012 American Megatrends Inc Security Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit Version 2 15 1226 Copyright C 2012 American Megatrends Inc LAN Network Interface Lock UnLock To lock an interface 1 On the Security screen select I O Inter...

Page 76: ...l USB device will be disabled Aptio Setup Utility Copyright C 2012 American Megatrends Inc Security Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit USB Interface Lock UnLock To lock the USB interface 1 On the Security screen select I O Interface Security USB Interface Security 2 Select an interface that you would like to lock then sele...

Page 77: ...atrends Inc Password Description If ONLY the Administrator s password is set then this only limits access to Setup and is only asked for when entering Setup If ONLY the user s password is set then this is a power on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights Administrator Password Status NOT INSTALLED User Password Status NOT INSTALLED Admi...

Page 78: ...rity Save Exit Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit Version 2 15 1226 Copyright C 2012 American Megatrends Inc Save Changes and Exit Discard Changes and Exit Save Options Save Changes Discard Changes Restore Defaults Boot Override Windows Boot Manager Launch EFI Shell from filesystem device Exit system setup after saving the...

Page 79: ... Utility Copyright C 2011 American Megatrends Inc Start Easy Flash Internal Pointing Device Enabled Wake on Lid Open Enabled Power Off Energy Saving Enabled SATA Configuration Graphics Configuration Intel R Anti Theft Technology Corporation USB Configuration Network Stack Press Enter to run the utility to select and update BIOS Aptio Setup Utility Copyright C 2012 American Megatrends Inc Main Adva...

Page 80: ... NX500 Version 101 Build Date Oct 26 2012 Build Time 11 51 05 New BIOS Platform Unknown Version Unknown Build Date Unknown Build Time Unknown FLASH TYPE MXIC 25L Series 6 Locate your downloaded BIOS file in the flash disk drive then press 7 After the BIOS update process select Exit Restore Defaults to restore the system to its default settings ...

Page 81: ...s this during POST 1 Restart your Notebook PC then press during POST 2 Wait for Windows to load the Choose an option screen then tap click Troubleshoot 3 Tap click Refresh your PC 4 In the Refresh your PC screen read the bullet points to learn more about using this option then tap click Next 5 Tap click the account you would like to refresh 6 Type your account password then tap click Continue 7 Ta...

Page 82: ... during POST 2 Wait for Windows to load the Choose an option screen then tap click Troubleshoot 3 Tap click Reset your PC 4 In the Reset your PC screen read the bullet points to learn more about using this option then tap click Next 5 Tap click your preferred reset option Just remove my files or Fully clean the drive 6 Tap click Reset IMPORTANT Ensure that your Notebook PC is plugged in to a power...

Page 83: ... Advanced options 4 In the Advanced options screen select the troubleshooting option you wish to perform 5 Follow the succeeding steps to complete the process Using System Image Recovery Under Advanced options you can use System Image Recovery to recover your system using your Notebook PC s original image file To access this during POST 1 Restart your Notebook PC then press during POST 2 Wait for ...

Page 84: ...ap click Continue 7 Select Use the latest available system image recommended then tap click Next You can also choose Select a system image if your system image is in an external device or DVD 8 Follow the succeeding steps to complete the system image recovery procedure NOTE We strongly recommend that you regularly backup your system to prevent data loss in case your Notebook PC stops working ...

Page 85: ...Notebook PC E Manual 85 Tips and FAQs ...

Page 86: ...oftware to protect your data and keep this updated too Unless absolutely necessary refrain from using force shutdown to turn off your Notebook PC Always backup your data and make it a point to create a backup data in an external storage drive Refrain from using the Notebook PC at extremely high temperatures If you are not going to use your Notebook PC for a long period of time at least a month we ...

Page 87: ... your display panel may be affected by the angle and current position of your Notebook PC The brightness and color tone of your Notebook PC may also vary per model You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel 3 How can I maximize my Notebook PC s battery life You can try doing any of the following suggestions Use the ...

Page 88: ... not working Press to enable your touchpad Check if ASUS Smart Gesture has been set to disable the touchpad when connecting an external pointing device 6 When I play audio and video files why can t I hear any sound from my Notebook PC s audio speakers You can try doing any of the following suggestions Press to turn up the speaker volume Check if your speakers were set to mute Check if a headphone ...

Page 89: ...g 10 My Notebook PC s touchpad is not working What should I do You can try doing any of the following suggestions Check if ASUS Smart Gesture is set to disable touchpad by connecting an external pointing device to your Notebook PC If yes disable this function Press 11 Instead of showing letters pressing the U I and O keys on my keyboard displays numbers How can I change this Press the key or on se...

Page 90: ...tact your local ASUS service center for assistance 2 What should I do when my screen displays this message Remove disks or other media Press any key to restart You can try doing any of the following suggestions Remove all connected USB devices then restart your Notebook PC If the problem still exists your Notebook PC might have a memory storage problem Contact your local ASUS service center for as...

Page 91: ...r Notebook PC enters Troubleshooting select Refresh or Reset your PC If the problem still exists contact your local ASUS service center for assistance 5 Why can t my Notebook PC wake up from sleep mode You need to press the power button to resume your last working state Your system might have completely used up its battery power Connect the power adapter to your Notebook PC and connect to a power ...

Page 92: ...92 Notebook PC E Manual ...

Page 93: ...Notebook PC E Manual 93 Appendices ...

Page 94: ...restrictions on regionalized content In order to facilitate geographically staggered movie releases DVD video titles are released for specific geographic regions as defined in Region Definitions below Copyright laws require that all DVD movies be limited to a particular region usually coded to the region at which it is sold While DVD movie content may be released for multiple regions CSS design ru...

Page 95: ... Portugal Saudi Arabia Scotland South Africa Spain Sweden Switzerland Syria Turkey UK Greece Former Yugoslav Republics Slovakia Region 3 Burma Indonesia South Korea Malaysia Philippines Singapore Taiwan Thailand Vietnam Region 4 Australia Caribbean Except US Territories Central America New Zealand Pacific Islands South America Region 5 CIS India Pakistan Rest of Africa Russia North Korea Region 6 ...

Page 96: ...ay Disc website at www blu raydisc com en Technical FAQs Blu rayDiscforVideo aspx for more details Blu ray ROM Drive Information on selected models Internal Modem Compliancy The Notebook PC with internal modem model complies with JATE Japan FCC US Canada Korea Taiwan and CTR21 The internal modem has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connec...

Page 97: ...etworks with which the equipment may have inter working difficulties Statement to be made by the manufacturer to the user This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter working difficulties The manufacturer shall also associate a statement to make it clear where network compatibility is depe...

Page 98: ...Denmark1 Yes Yes Finland Yes No France Yes No Germany Yes No Greece Yes No Hungary No Not Applicable Iceland Yes No Ireland Yes No Italy Still Pending Still Pending Israel No No Lichtenstein Yes No Luxemburg Yes No The Netherlands1 Yes Yes Norway Yes No Poland No Not Applicable Portugal No Not Applicable Spain No Not Applicable Sweden Yes No Switzerland Yes No United Kingdom Yes No ...

Page 99: ... including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the Federal Communications Commission FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio freq...

Page 100: ...rinting Office RF Exposure Information SAR This device meets the government s requirements for exposure to radio waves This device is designed and manufactured not to exceed the emission limits for exposure to radio ferquency RF energy set by the Federal Communications Commission of the U S Government The exposure standard employs a unit of measurement known as the Specific Absorption Rate or SAR ...

Page 101: ...17 Effective use of the radio spectrum as in Article 3 2 Radio test suites according to EN 300 328 2 CE Marking CE marking for devices without wireless LAN Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with wireless LAN Bluetooth This equipment c...

Page 102: ...EN 62209 2 SAR is measured with the device directly contacted to the body while transmitting at the highest certified output power level in all frequency bands of the mobile device Radio Frequency RF Exposure Information The radiated output power of the Wireless Device is below the Industry Canada IC radio frequency exposure limits The Wireless Device should be used in such a manner such that the ...

Page 103: ...r devices in the band 5275 5850 MHz to comply with the EIRP limits specified for point to point and non point to point operation as appropriate as stated in section A9 2 3 In addition high power radars are allocated as primary users meaning they have priority of the band 5250 5350 MHz and this radar could cause interference and or damage to LE LAN devices Les dispositifs fonctionnant dans la bande...

Page 104: ...RF exposure compliance Operation is subject to the following two conditions This device may not cause interference and This device must accept any interference including interference that may cause undesired operation of the device To prevent radio interference to the licensed service i e co channel Mobile Satellite systems this device is intended to be operated indoors and away from windows to pr...

Page 105: ...tion est sujette aux deux conditions suivantes Cet appareil ne peut pas causer d interférence et Cet appareil doit accepter toute interférence y compris les interférences qui pourraient causer un fonctionnement non souhaité de l appareil Pour éviter les interférences radio avec le service sous licence c est à dire le partage de canal avec les systèmes de téléphonie satellite cet appareil est desti...

Page 106: ...outdoor use on private property or on the private property of public persons use is subject to a preliminary authorization procedure by the Ministry of Defense with maximum authorized power of 100mW in the 2446 5 2483 5 MHz band Use outdoors on public property is not permitted In the departments listed below for the entire 2 4 GHz band Maximum authorized power indoors is 100mW Maximum authorized p...

Page 107: ...et Cher 45 Loiret 50 Manche 55 Meuse 58 Nièvre 59 Nord 60 Oise 61 Orne 63 Puy du Dôme 64 PyrénéesAtlantique 66 Pyrénées Orientales 67 Bas Rhin 68 Haut Rhin 70 Haute Saône 71 Saône et Loire 75 Paris 82 Tarn et Garonne 84 Vaucluse 88 Vosges 89 Yonne 90 Territoire de Belfort 94 Val de Marne This requirement is likely to change over time allowing you to use your wireless LAN card in more areas within ...

Page 108: ...ote risk of electric shock from lightning DO NOT use the Notebook PC in the vicinity of a gas leak Required for UL 1642 covering primary nonrechargeable and secondary rechargeable lithium batteries for use as power sources in products These batteries contain metallic lithium or a lithium alloy or a lithium ion and may consist of a single electrochemical cell or two or more cells connected in serie...

Page 109: ...tion Evaluation Authorization and Restriction of Chemicals regulatory framework we publish the chemical substances in our products at ASUS REACH website at http csr asus com english REACH htm Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S A patents and other intellectual property rights owned by Mac...

Page 110: ...e til leverandøren Danish VARNING Explosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion Swedish VAROITUS Paristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan sousittelemaan tyyppiin Hävitä käytetty paristo valmistagan ohjei...

Page 111: ...ions The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States WARNING Use of controls or adjustments or performance of procedures other than those specified herein ...

Page 112: ...112 Notebook PC E Manual CTR 21 Approval for Notebook PC with built in Modem Danish Dutch English Finnish French ...

Page 113: ...Notebook PC E Manual 113 German Greek Italian Portuguese Spanish Swedish ...

Page 114: ...tion please visit http www energystar gov for detail information on the ENERGY STAR joint program NOTE Energy Star is NOT supported on FreeDOS and Linux based operating systems European Union Eco label This Notebook PC has been awarded the EU Flower label which means that this product has the following characteristics 1 Decreased energy consumption during use and stand by modes 2 Limited use of to...

Page 115: ...mplied with Japan JIS C 0950 Material Declarations EU REACH SVHC Korea RoHS Swiss Energy Laws ASUS Recycling Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for you to be able to responsibly recycle our products batteries other components as well as the packaging materials Plea...

Page 116: ...trations exceeding 0 1 by weight in homogenous materials and 0 01 by weight in homogenous materials for cadmium except for the exemptions listed in Schedule II of the Rule Notices for removeable batteries Risk of explosion if battery is replaced by an incorrect type The battery and its component must be recycled or disposed of properly Avis concernant les batteries remplaçables La batterie de l or...

Page 117: ...Notebook PC E Manual 117 ...

Page 118: ... EN 301 908 1 V5 2 1 2011 05 EN 301 908 2 V5 2 1 2011 07 EN 301 893 V1 6 1 2011 11 EN 302 544 2 V1 1 1 2009 01 EN 302 623 V1 1 1 2009 01 EN 50360 2001 EN 62479 2010 EN 50385 2002 EN 62311 2008 EN 301 489 1 V1 9 2 2011 09 EN 301 489 3 V1 4 1 2002 08 EN 301 489 4 V1 4 1 2009 05 EN 301 489 7 V1 3 1 2005 11 EN 301 489 9 V1 4 1 2007 11 EN 301 489 17 V2 2 1 2012 09 EN 301 489 24 V1 5 1 2010 09 EN 302 32...

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