Power
Problem
Possible Cause
Action
No power
(The power
indicator is off)
Incorrect power voltage
• Set your computer’s power voltage
switch to your area’s power
requirements.
• Adjust the voltage settings. Ensure that
the power cord is unplugged from the
power outlet.
Your computer is not turned
on.
Press the power key on the front panel to
ensure that your computer is turned on.
Your computer’s power cord
is not properly connected.
• Ensure that the power cord is properly
connected.
• Use other compatible power cord.
PSU (Power supply unit)
problems
Contact the ASUS Service Center about
installing another PSU on your computer.
Display
Problem
Possible Cause
Action
No display output
after turning the
computer on
(Black screen)
The signal cable is not
connected to the correct
VGA port on your computer.
• Connect the signal cable to the correct
display port (onboard VGA or discrete
VGA port).
• If you are using a discrete VGA card,
connect the signal cable to the discrete
VGA port.
Signal cable problems
Try connecting to another monitor.
56
Chapter 6: Troubleshooting
ENGLISH
ENGLISH
Summary of Contents for D641MD
Page 1: ...ASUS Desktop PC User Guide D641MD D641SC ...
Page 12: ...12 ...
Page 14: ...Front panel D641MD D641SC 14 Chapter 1 Getting started ENGLISH ...
Page 16: ...Rear panel D641MD D641SC 16 Chapter 1 Getting started ENGLISH ...
Page 26: ...D641MD D641SC 26 Chapter 2 Connecting devices to your computer ENGLISH Rear panel ...
Page 36: ...36 Chapter 3 Using your computer ENGLISH ...
Page 42: ...42 Chapter 4 Connecting to the Internet ENGLISH ...
Page 52: ...52 Chapter 5 Using ASUS Business Manager ENGLISH ...
Page 60: ...60 Chapter 6 Troubleshooting ENGLISH ...
Page 62: ...ENGLISH ...